Model year

2014 BMW I3

Wagon, plug-in hybrid, built in Germany. Owner complaints on file from Nov 21, 2014 to Sep 2, 2026.

Recall campaigns covering this model year457k vehicles or units across those campaigns
Owner complaints544.5 times the median 2014 wagon
Severity index5.62014 wagons average 10.3
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2014 BMW I3 peaked in 2019, with 8 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246820142016201882020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

26% of complaints about the 2014 BMW I3 name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
14
Engine and cooling
10
Airbags
8
Steering
7
Structure
7
Electrical system
6
Speed control
6
Fuel system
5
Wheels
5
Suspension
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2014 BMW I3

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2014 BMW I3
CampaignFiledSubjectComponentVehiclesRemedy
17V-720Nov 16, 2017Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crashAirbags32,000Software update
17V-088Feb 9, 2017Fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and…Fuel system19,130Part replacement
15V-628Oct 7, 2015Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crashAirbags6,073Part replacement
14V-422Jul 14, 2014Affected vehicles may have been manufactured with an air bag inflator that was not assembled correctlyAirbags27Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2014 BMW I3

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

54 complaints on file, page 1 of 3.

  1. Filed Sep 2, 2026Failure Sep 1, 2023Jacksonville, FLBody

    The roof of the BMW started delaminating a few years back, and it is compromising the structural integrity of this vehicle. In an attempt to fix the roof, epoxy was applied after it was smoothed down and the roof looked aesthetically pleasing for about a year, until it started delaminating rapidly in the same spots. Now, the roof liner is starting to collapse, telling me that moisture is getting into the vehicle, further damaging the roof.

    NHTSA complaint 11761765
  2. Filed May 11, 2026Failure May 11, 2026Irvine, CAFuel/propulsion system, Power train, Vehicle speed control

    Sudden unintended deceleration on highway Complete loss of propulsion Thermal warning / overheating Date: May 11, 2026 Mileage: approximately 18,966+ Vehicle: 2014 BMW i3 REx, VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11737189
  3. Filed Mar 31, 2026Failure Mar 31, 2026154,140 milesMiddle Island, NYEngine, Power train, Suspension

    The contact owns a 2014 BMW I3. The contact stated that while driving at 49 MPH, the vehicle made an abnormal screeching sound and was leaning on the driver's side rear-end. The vehicle was taken to an independent mechanic, where a rear-end inspection was performed, and the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown engine mount bracket recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 154,140.

    NHTSA complaint 11728191
  4. Filed Mar 2, 2026Failure Feb 13, 2026Chatham, ILPower train

    BMW Service Bulletin SI B22 04 15 to replace motor mount bolts and other components due to failure in 2016 was done on my vehicle in 2016. BMW has replaced all motor mounts in 2014 and 2015 i3's in Europe. The motor mounts were redesigned for 2016 and newer models. From online forums I see that many of the 2014 and 2015 North American i3 motor mounts continue to fail as they have on my BMW i3. I am reporting this failure in order for NHTSA to review this vehicle for a recall on motor mounts for all 2014 and 2015 USA BMW i3's.

    NHTSA complaint 11721513
  5. Filed Aug 15, 2025Failure Aug 8, 2025Fontana, CAPower train

    back in march 2025 my 2014 BMW i3 REX gave out a "Drivetrain Malfunction" error. The car's propulsion died while driving. I was driving in the street on the way home from picking up my chidren from school when the power completely shut off while driving. I had a full battery charge and also had about 44 miles worth of gas to use. I pull over to the side of the road, turn the car off and tried to turn it back on but it wouldnt move. i was about 1 mile from home and was able to get the car towed home using AAA. The error code disappeared the next day and i kept driving the car it felt as if it the problem went away. Fast forward Augist 1 2025, the car once again shut off while in the middle of the street driving. I could not get it back on and once again had to get it towed. Once home it started back up like nothing wihtin a few hours. A week later on August 8 it did it again but this time i was driving on the freeway. I was soo afraid for my life because the car started to slow down as if it was runing out of gas and barely made it to get onto the side of the road away from traffic. Once again the car got towed home i was 4 miles away from home. These occurences continue to happen more frequently now. With each time the car started the error message reappeared and the propulsion died. This is gettting out of hand and becoming dangerous for me.

    NHTSA complaint 11680869
  6. Filed Oct 7, 2024Failure Oct 6, 2024Fairview, ORBody

    The carbon fiber roof is delaminating and a portion of it came off and hit the front windshield of another car, causing them to partially lose control of their vehicle almost causing an accident. This is a known issue BMW has not taken an action to resolve it. I’m afraid that a larger chunk may hit somebody’s car and cause a severe accident.

    NHTSA complaint 11618578
  7. Filed Sep 10, 2024Failure Aug 15, 2024Long Beach, CABody

    A large portion of the car's hood (carbon laminate?) has ripped off and is surely to continue to tear and fly off while driving.

    NHTSA complaint 11613788
  8. Filed Jun 14, 2024Failure Jan 13, 2024Milwaukee, WIPower train

    When the vehicle depletes it's battery and switches over to the range extender or the gas engine, the car will suddenly shut off and a drivetrain error appears. This seems to only happen when the car is traveling over 55 mph. This has happened on repeated occasions. If you then leave the car sit for several minutes and then turn it back on, it is driveable as long as it is driven under 55 mph. Since this only happens at higher speeds, it's been extremely dangerous because other cars are also traveling at high speeds and this has happened once on a freeway where the speed limit was 70 mph. If there's no shoulder to guide the car onto when this happens, the car would be disabled on the road because it will not drive again right away. I've taken it in to fix and the mechanic said it was a software update that was needed. However, the problem happened again a few months later. There was no warning before this happened both times it occurred.

    NHTSA complaint 11594331
  9. Filed Mar 8, 2024Failure Feb 23, 2024Fulshear, TXElectrical system, Fuel/propulsion system

    AC Compressor for the car battery system failed. There was a check engine light that was on steady, but not flashing. The electric range in the car reduced by 20 to 30% as a result of this fault. It was brought into the BMW dealership for inspection and they determined that was a short in the AC compressor and that the whole AC compressor system would need to be replaced; compressor, lines and radiatorx2 (battery radiator also needed). This was because this typical failure causes metal filings to enter the cooling system and it's not recommended to flush it out. There were no prior warnings or noise leading up to the problem. I'm concerned that there is a high risk that further driving the vehicle or charging it could cause a battery failure and cause it to catch on fire since there is no cooling. Normally a flashing engine light means to stop driving immediately, but there was no flashing light only a steady light. The BWM system check menu reported no issue with the car! The repair bill for this is about $8,400 and is rediculous. This seems to be a common problem when you start searching for it. Seems to also happen to the BMW i8 which shares the same compressor. Note that there are several revisions to the ac compressor part number which seems to suggest that they had to keep changing the part as production went on but did not notify affected cars that they could have a serious problem. This shouldn't be happening at 77k miles.

    NHTSA complaint 11576295
  10. Filed Dec 28, 2023Failure Oct 10, 2023Spencerport, NYAir bags

    I am writing to bring to your attention a persistent issue I have been facing with my 2014 BMW i3, VIN: [XXX] . Unfortunately, I have been experiencing an airbag and/or seatbelt alert problem identified as "Driver Restraint System Malfunction" with the error code 930904 displayed on the dashboard. I have attached supporting documentation, including images and information from the BMW Service Bulletin, which clearly outlines that the error code 930904 is a known and routine problem for my specific vehicle model, thus a Service Bulletin was issued by BMW, as you can see attached from BMW’s website. It has come to my attention, through online forums and discussions within the BMW i3 community, that others have successfully resolved this issue under the terms of the service bulletin, but for some reason I keep getting the runaround. Regrettably, despite my efforts to address this matter with BMW USA on three separate occasions since October 2023, I have not received a satisfactory resolution. Instead, I have been redirected to BMW Authorized Dealerships, where I am faced with unjustifiable diagnostic fees and repair costs. It is perplexing to me that other members of the BMW community have had their issues resolved under the service bulletin at no cost, while I am being subjected to unnecessary expenses. To provide you with a clear overview: 1. The error code 930904 is documented in the BMW Service Bulletin for my 2014 BMW i3 REX. 2. Other BMW i3 owners have successfully had this issue resolved under warranty through the service bulletin. 3. BMW USA and its authorized dealerships have been uncooperative in acknowledging and addressing this known issue. I visited my local BMW dealership in Rochester, NY, on 10-10-23, only to be informed that they could not locate the referenced code and insisted on charging me a diagnostic fee and an additional $1,800 for the repair. Are you kidding me? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11562353
  11. Filed Oct 25, 2023Failure Oct 1, 2023Spencerport, NYAir bags, Seat belts

    I am writing regarding an ongoing issue I am having with BMW North America and their dealerships concerning a faulty airbag in my 2014 BMW i3 electric vehicle (VIN #: [XXX] ). On multiple occasions in October 2023, BMW North America informed me that the "Driver Restraint System Malfunction" alert in my vehicle could be repaired under a Service Action extension (code SIB010818/DC3234908400) that covers airbag issues in vehicles under 10 years old and 100,000 miles. See pictures of the issue/alert on dash attached. However, when I brought my vehicle to two local BMW dealerships (in Rochester and Syracuse, NY), they either claimed the Service Action code did not exist or that I would need to pay a diagnostic fee of $250 AND $1,800 to fix the airbag and seatbelt issue out of pocket, despite BMW North America saying this should be covered. As a disabled person on a fixed income, I cannot afford to gamble hundreds of dollars on diagnostic fees when BMW North America has already provided the Service Action code that should cover the necessary airbag repair. This is not only a financial burden but a safety concern, as I am being forced to drive a vehicle with a known airbag defect. I am reaching out to request your help resolving this issue with BMW as this issue with my BMW i3 is VERY routine and all over the internet and the BMW i3 forums as BMW clearly failed its very basic duties in protecting USA consumers with this vehicle and its numerous issues. Airbags and seatbelts are NOT issues consumers should have to gamble with due to the failures of BMW in properly producing a vehicle that would avoid such serious problems as clearly prevalent to a lot of owners of this make and model. I look forward to your assistance in this urgent matter. Please let me know if you need any additional information from me. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11551921
  12. Filed Aug 19, 2023Failure Aug 1, 2023Atlanta, GABody

    Car roof is delaminating.

    NHTSA complaint 11539536
  13. Filed Aug 17, 2023Failure Aug 1, 2022Los Angeles, CABody

    Roof is bubbling showing signs of delamination. Structural integrity is in question. I believe it is due to the carbon fiber epoxy material degrading due to sunlight exposure.

    NHTSA complaint 11539259
  14. Filed Jun 25, 2023Failure Jun 24, 2023Tempe, AZSteering

    While driving through a parking lot at slow speeds on 6/24/2023 around 6:30 pm in Phoenix AZ, I noticed the steering felt very heavy and the car pulled hard to the left. While driving slowly down a driveway, I checked the air pressure data and found all 4 tires at recommended levels. I drove 15 miles to my home below the speed limit while wrestling with the steering wheel, thinking that the power to the steering system had somehow failed. Some quick online research upon my return revealed that this problem is not unusual, but can be resolved by turning the car off and then back on again. Following this procedure solved the issue, but leaves me with uncertainty as to when it may happen again.

    NHTSA complaint 11528759
  15. Filed Mar 29, 2023Failure Mar 18, 2023Crown Point, INAir bags

    Light shows on dash for airbag. I took to the dealership and they said there was a problem and needed to be replaced. The airbag was defective.

    NHTSA complaint 11514405
  16. Filed Mar 15, 2023Failure Mar 15, 2023Marina, CASteering

    The steering becomes sluggish, hard to turn back to center. Seems as though I had a flat front tire. This was not the case. I restarted car then no longer had the problem. This has happened twice. Once to my wife and then myself.

    NHTSA complaint 11512015
  17. Filed Jun 5, 2022Failure Jun 5, 2022Mesa, AZEngine, Fuel/propulsion system

    RANGE extender intermittintly doesnt start when electric is low cause dangerous loss of complete power . exacerbated by the fact that it becomes nearly impossible for two people to push in neutral on level ground .

    NHTSA complaint 11467637
  18. Filed May 12, 2022Failure May 11, 2022San Francisco, CAEngine, Body, Vehicle speed control

    I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they were done and marked "yes" completed. Fast forward to 2022, I bring my car into the same dealer and they said there is a recall not completed to replace the convenience charging electronics KLE and that they would fix for free. My car was not starting and we thought it could have caused the issue. They also noted at that time that the engine mount screws are now split and need to be replaced. I then discovered it was part of an open recall but when I asked about this, they said the recall closed in 2016 and I would now be responsible to replace this part for $3400+ even though it was a known defective BMW part. Upon further research, the initial part replaced was deemed not good enough and the part was upgraded to aluminum (it is currently a plastic mount bracket). I have tried requesting again for them to complete the recall work but they said they told me: " Yes, there was a recall but it was completed in 2016 in san fran by the looks of it. (<--I don't think it was actually completed) "I can't claim it since its done unfortunately... there is no way for me to claim this to you either as the repairs done more than 2 years ago and the car is out of warrant for 4 years. So BMW will just see it as just wear and tear. I tried to see of any ways I could assist you but there isn't a way for me to claim this with BMW" So my issue, and why I am writing you is that they claim the part has been completed but it has not, it is still the original bracket and screw mount. Plus they admitted they still needed to replace the charging electronics when this was apparently also marked as completed. I suspect someone lied about the recall work being done in San Francisco.

    NHTSA complaint 11464379
  19. Filed Feb 7, 2022Failure Dec 6, 2021Dublin, CAElectrical system

    Car had all warning light came on one day. We brought to a local dealer and they told me it was due to 12V battery was not charging. 1. I asked to a service rep if 12V battery could be issue w/o full diagnostic which they charged me extra. He said they needed to do it to figure out. 2. After replacing the battery, it still had error message. After a few days, I was told car needs software update to clear error message related 12V battery. I requested this should be repaired by BMW or their dealers without any cost to me, but rep told me it was not free. I don't simply understand why consumer is responsible for paying to repair software defect.

    NHTSA complaint 11450755
  20. Filed Jul 21, 2021Failure Jul 20, 2021Canoga Park, CAEngine

    I've had to replace the engine motor mount bolts twice in 3 years

    NHTSA complaint 11425902
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

313 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • B011124 Dec 4, 2024 · Warranty Program/Extension
    the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first …
  • 011024 Dec 4, 2024 · Warranty Program/Extension
    The High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service/firs…
  • B010818 Jan 25, 2024 · Service Bulletin/Repair Instructions
    The Supplemental Restraint Systemâ™s (SRS) air bag warning lamp is illuminated, and the air bag control unitâ™s (ACSM4i) fault memory has stored one or both of the following fault codes: 930904 Airbag Driver 1st Stage: "Resistance too largeâ 93090A Airba…
  • B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
    The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc…
  • SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
    The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede…
  • B012021 Nov 1, 2021 · Service Bulletin/Repair Instructions
    For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
  • B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
    The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede…
  • B640621 Sep 1, 2021 · Service Bulletin/Repair Instructions
    Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
  • B640621 Jul 1, 2021 · Service Bulletin/Repair Instructions
    Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initial…
  • B840121 May 1, 2021 · Service Bulletin/Repair Instructions
    TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa…
  • B610621 May 1, 2021 · Service Bulletin/Repair Instructions
    DELIVERY STOP: CHARGING CABLE (NON-TURBOCORD VERSION): BMW AG has issued a Delivery Stop (effective May 3, 2021) on a small number of Model Year 2021 BMW i3 vehicles that were produced between March 1, 2021 and April 26, 2021. The vehicle cannot be charge…
  • B612016 Feb 5, 2017 · Service Bulletin/Repair Instructions
    The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehic…
  • B510415 Apr 6, 2015 · Service Bulletin/Repair Instructions
    The customer complains of rattling noises from the rear window when driving on rough roads.
  • B321119 Mar 1, 2021 · Service Bulletin/Repair Instructions
    STEERING ASSISTANCE SPORADIC REDUCTION: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.
  • B010321 Jan 1, 2021 · Service Bulletin/Repair Instructions
    I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test.
  • B321119 Dec 1, 2020 · Service Bulletin/Repair Instructions
    ?SPORADIC REDUCTION OF STEERING ASSISTANCE: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.
  • B011220 Dec 1, 2020 · Service Bulletin/Repair Instructions
    BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equip…
  • B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
    Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
  • B512420 Oct 1, 2020 · Service Bulletin/Repair Instructions
    SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
  • B512420 Oct 1, 2020 · Service Bulletin/Repair Instructions
    SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
  • B611820 Sep 1, 2020 · Service Bulletin/Repair Instructions
    BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
  • B512420 Sep 1, 2020 · Service Bulletin/Repair Instructions
    SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
  • B120920 Sep 1, 2020 · Service Bulletin/Repair Instructions
    I01 REX MISFIRES AT HIGH ALTITUDES USING WINTER-BLEND FUEL: The check engine light (MIL) is displayed, and in some cases the range extender (REx) engine will run rough for about 1 to 2 seconds during cold start.
  • B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
    NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. …
  • B340517 Jul 1, 2020 · Service Bulletin/Repair Instructions
    TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
  • B610520 May 1, 2020 · Service Bulletin/Repair Instructions
    CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy …
  • B511815 May 1, 2020 · Service Bulletin/Repair Instructions
    A Check Control Message is displayed for the Tailgate Lock Open: A Check Control Message is displayed indicating that the tailgate is open even though it is mechanically closed. Faulty tailgate lock or incorrect adjustment.
  • B130420 May 1, 2020 · Service Bulletin/Repair Instructions
    TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction…
  • B840214 Apr 1, 2020 · Service Bulletin/Repair Instructions
    CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is be…
  • B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
    AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle…
  • B650720 Apr 1, 2020 · Service Bulletin/Repair Instructions
    VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).
  • B640120 Apr 1, 2020 · Service Bulletin/Repair Instructions
    AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air condition compressor…
  • B610920 Apr 1, 2020 · Service Bulletin/Repair Instructions
    CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longe…
  • B610520 Apr 1, 2020 · Service Bulletin/Repair Instructions
    CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagno…
  • B513016 Apr 1, 2020 · Service Bulletin/Repair Instructions
    TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a tra…
  • B340517 Apr 1, 2020 · Service Bulletin/Repair Instructions
    TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The v…
  • B321119 Apr 1, 2020 · Service Bulletin/Repair Instructions
    SPORADIC REDUCTION OF STEERING ASSISTANCE: This Service Information Bulletin (Revision 1) replaces SI B32 11 19 dated October 2019. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is n…
  • B720220 Feb 1, 2020 · Service Bulletin/Repair Instructions
    SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (en…
  • B610520 Feb 1, 2020 · Service Bulletin/Repair Instructions
    CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy …
  • B320214 Jan 1, 2020 · Service Bulletin/Repair Instructions
    Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with …
  • B611617 Dec 1, 2019 · Service Bulletin/Repair Instructions
    CHARGING SOCKET EMERGENCY RELEASE DAMAGED: The tensioning strap of the emergency charging socket release has been damaged. Charging Socket Emergency release (2). Possible reasons for damage to the emergency release tensioning strap are: Excessive force was …
  • B610815 Dec 1, 2019 · Service Bulletin/Repair Instructions
    High-Voltage Charging Cable Lock Malfunction: One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. The high-v…
  • B612315 Nov 1, 2019 · Service Bulletin/Repair Instructions
    Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-…
  • B513819 Nov 1, 2019 · Service Bulletin/Repair Instructions
    POWER WINDOWS INOPERATIVE. The power windows won't operate in any direction. CAUSE Possible faulty window motor.
  • B513319 Oct 1, 2019 · Service Bulletin/Repair Instructions
    SERVICE ACTION: INSPECT REAR WINDOW. The rear window may be improperly bonded in the area shown above (red arrow), which could allow water to enter the luggage compartment. During production, a small section of the adhesive for the rear window may have been…
  • B321119 Oct 1, 2019 · Service Bulletin/Repair Instructions
    SPORADIC REDUCTION OF STEERING ASSISTANCE. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.
  • B651419 Sep 1, 2019 · Service Bulletin/Repair Instructions
    HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
  • B651519 Aug 1, 2019 · Service Bulletin/Repair Instructions
    SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO.
  • B511919 Jul 1, 2019 · Service Bulletin/Repair Instructions
    SQUEAKING NOISE WHEN OPERATING THE SIDE WINDOWS: A squeaking noise is heard when operating either side window. Interference between the side window glass and the B-Pillar seal.
  • B651419 Jun 1, 2019 · Service Bulletin/Repair Instructions
    HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
  • B640419 Jun 1, 2019 · Service Bulletin/Repair Instructions
    Intermittently the vehicle has no heater output.
  • B340719 Jun 1, 2019 · Service Bulletin/Repair Instructions
    CCM Brake system: Press pedal harder for usual braking power. Drive with caution to nearest authorized BMW Service workshop lights up. (Check Control message ID24) The fault usually only occurs at very low temperatures and in rainy regions. CAUSE Moisture i…
  • B840719 May 1, 2019 · Service Bulletin/Repair Instructions
    BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone.
  • B840311 May 1, 2019 · Service Bulletin/Repair Instructions
    TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST.
  • B840214 May 1, 2019 · Service Bulletin/Repair Instructions
    INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018.
  • B610619 May 1, 2019 · Service Bulletin/Repair Instructions
    HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
  • B121219 May 1, 2019 · Service Bulletin/Repair Instructions
    The electrical machine electronics (EME) Printed Circuit Board (PCB) may not have been produced to specifications. In the event that the EME detects this condition it will shut down high-voltage electrical power. A shut down of high-voltage electrical power…
  • B612315 Apr 1, 2019 · Service Bulletin/Repair Instructions
    The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
  • B511619 Apr 1, 2019 · Service Bulletin/Repair Instructions
    OUTER DOOR HANDLE LOOSE. One or both front outer door handles are loose. Improper tightening torque during vehicle production.
  • B640419 Apr 1, 2019 · Service Bulletin/Repair Instructions
    INTERMITTENT HEATER OUTPUT. Intermittently the vehicle has no heater output.
Source: NHTSA manufacturer communications files.