Complaints over time
Complaints about the 2014 BMW I8 peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2014 BMW I8
Coupe, plug-in hybrid, built in Germany. Owner complaints on file from Jan 11, 2020 to Jan 11, 2020.
Recall campaigns covering this model year1223 vehicles or units across those campaigns
Owner complaints1Below the median 2014 coupe
Severity index0.02014 coupes average 9.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2014 BMW I8 name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2014 BMW I8
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 14V-674 | Oct 27, 2014 | Bolt used to attach a ground cable between the tank and the vehicle chassis may not have been properly welded during manufacturing | Fuel system | 223 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2014 BMW I8
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 11, 2020Failure Jan 4, 202024,000 milesLAS Vegas, NVSuspension
REAR SUSPENSION COLLAPSED WHILE DRIVING. THE CAR ONLY HAS 24K MILES SINCE NEW. BMW BULLETIN SUGGESTED REPLACEMENT ON BOTH REAR SUSPENSIONS BUT NO OWNERS WERE INFORMED OF THIS MANUFACTURING DEFECT. SUSPENSION FAILURES SHOULD BE CATEGORIZED AS CRITICAL LIFE/SAFETY RECALL ITEMS INSTEAD OF JUST A SECRET BULLETIN ITEM.
NHTSA complaint 11298552
Source: NHTSA ODI complaints file.
Investigations
2 NHTSA investigations on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall - EA21002 Engineering analysis, Airbags
Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins
212 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- B010924 Mar 13, 2025 · Warranty Program/Extension
The High-Voltage (HV) Battery Assemblys Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 10 years / 120,000 miles as determined from the original in-service/fir… - B010924 Nov 27, 2024 · Warranty Program/Extension
The High-Voltage (HV) Battery AssemblysCell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty fordefects in materials or workmanship has been extended to 10 years / 120,000 miles asdetermined from the original in-service/first … - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B360121 Jan 8, 2024 · Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk… - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B840121 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa… - B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. - B611820 Sep 1, 2020 · Service Bulletin/Repair Instructions
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle. - B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. … - B340517 Jul 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. - B610520 May 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B130420 May 1, 2020 · Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction… - B122716 Apr 1, 2020 · Service Bulletin/Repair Instructions
DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive". No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. MSA deactivation. 12 Volt… - B840214 Apr 1, 2020 · Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is be… - B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle… - B650720 Apr 1, 2020 · Service Bulletin/Repair Instructions
VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG). - B610920 Apr 1, 2020 · Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longe… - B610520 Apr 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagno… - B513016 Apr 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a tra… - B340517 Apr 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The v… - B720220 Feb 1, 2020 · Service Bulletin/Repair Instructions
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (en… - B610520 Feb 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B612315 Nov 1, 2019 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-… - B360519 Nov 1, 2019 · Service Bulletin/Repair Instructions
SERVICE ACTION: INSPECT THE RIGHT REAR WHEEL RIM AND REPLACE IF NECESSARY. Vehicles delivered with wheel rim style 470 (shown) have directional wheels specifically for the left and right side of the vehicle. An incorrect heat treatment has been applied to b… - B513119 Oct 1, 2019 · Service Bulletin/Repair Instructions
DOOR WILL NOT OPEN OR CLOSE. One or both doors will not open or close (latch/unlatch). Low voltage supply of the vehicle 12 V battery or the key fob battery may cause the door lock actuator to become temporarily electrically faulted. - B651419 Sep 1, 2019 · Service Bulletin/Repair Instructions
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. - B511819 Aug 1, 2019 · Service Bulletin/Repair Instructions
REAR GLASS WINDOW DOES NOT FULLY OPEN. When opening the rear glass window to access the luggage compartment the lid will release but will not open high enough to grasp the window completely by hand. The lock pin is contaminated. - B651519 Aug 1, 2019 · Service Bulletin/Repair Instructions
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. - B122319 Jul 1, 2019 · Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) m… - B651419 Jun 1, 2019 · Service Bulletin/Repair Instructions
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2). - B640419 Jun 1, 2019 · Service Bulletin/Repair Instructions
Intermittently the vehicle has no heater output. - B840311 May 1, 2019 · Service Bulletin/Repair Instructions
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR BMW ASSIST. - B840214 May 1, 2019 · Service Bulletin/Repair Instructions
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. - B610619 May 1, 2019 · Service Bulletin/Repair Instructions
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. - B330219 May 1, 2019 · Service Bulletin/Repair Instructions
The drivability/steering behavior appears inconsistent. Rear axle stiffening plate. - B121419 May 1, 2019 · Service Bulletin/Repair Instructions
The fault memory lock in Digital Motor Electronics (DME) control unit was not activated. An activated lock would prevent the manual deletion of permanent fault codes. The DME fault memory lock has not been set. - B110717 May 1, 2019 · Service Bulletin/Repair Instructions
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is primarily stor… - B612315 Apr 1, 2019 · Service Bulletin/Repair Instructions
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. - B640419 Apr 1, 2019 · Service Bulletin/Repair Instructions
INTERMITTENT HEATER OUTPUT. Intermittently the vehicle has no heater output. - B612315 Apr 1, 2019 · Service Bulletin/Repair Instructions
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. - B640419 Apr 1, 2019 · Service Bulletin/Repair Instructions
INTERMITTENT HEATER OUTPUT. Intermittently the vehicle has no heater output. - B611918 Mar 1, 2019 · Service Bulletin/Repair Instructions
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018. - B170318 Mar 1, 2019 · Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGE "TOP UP COOLANT" (I12). The top up coolant message is displayed in the central display (CC message ID 166). - B651218 Jan 1, 2019 · Service Bulletin/Repair Instructions
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat. - B651118 Jan 1, 2019 · Service Bulletin/Repair Instructions
FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ. - B720118 Dec 1, 2018 · Service Bulletin/Repair Instructions
GROANING NOISE FROM DRIVER'S BACKREST. When the vehicle interior heats up beyond approx. 90 degrees Farenheit. - B611918 Dec 1, 2018 · Service Bulletin/Repair Instructions
STANDARD OCCASIONAL USE CABLE - CHARGING COMPLAINT TROUBLESHOOTING. - B512818 Dec 1, 2018 · Service Bulletin/Repair Instructions
GROANING NOISE AT DOOR SILL DURING ENTRY OR EXIT. A groaning or creaking noise may be heard when getting into and out of the vehicle. This can occur if the driver or passenger leans on the sill trim for support. The pressure exerted on the sill trim can res… - B512516 Dec 1, 2018 · Service Bulletin/Repair Instructions
RATTLE FROM DOOR LOCK STRIKER. A rattle may be heard from the driver's side or passenger's side door lock striker, or the door lock striker may show evidence of improper contact. The paint on the striker may be worn off. Improper adjustment of the door loc… - B110717 Dec 1, 2018 · Service Bulletin/Repair Instructions
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Fault: 118002 - Mixture too rich In the situation being desc… - B641318 Jan 1, 2019 · Service Bulletin/Repair Instructions
INSUFFICENT AIR COMING FROM VENTS. Air quantity from vents does not chance with blower speed. - B710115 Apr 1, 2015 · Service Bulletin/Repair Instructions
The model year is incorrect on the emissions compliance label on certain I01 and I12 vehicles produced from November 1, 2014 through December 22, 2014. In order to remedy the situation, BMW is conducting a Voluntary Emissions Recall Campaign to replace the … - B660115 Apr 1, 2015 · Service Bulletin/Repair Instructions
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. The vehicle does not remember the last user mode (surround/top camera v… - B650715 Apr 1, 2015 · Service Bulletin/Repair Instructions
"Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown. The airbag warning light in the instrument cluster is on, or the check control message (CCM) ""Restraint system faulty"" is displayed. The advance crash safety module (ACSM4I) has fault c… - B000614 Apr 1, 2015 · Service Bulletin/Repair Instructions
?SI B00 06 14April 2015 Maintenance and General HintsTechnical Service This Service Information bulletin supersedes SI B00 06 14 dated March 2015. designates changes to this revision SUBJECT BMW Early Warning Information Program. - B621016 Jun 1, 2016 · Service Bulletin/Repair Instructions
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation! - B610816 Jun 1, 2016 · Service Bulletin/Repair Instructions
"DC/DC Converter does not supply sufficient 12V power. Customer probably has a CCM stating ""Battery is not charged"" (CCM-ID: 213) is displayed. Customer may report a variety of other issues: Erratic KOMBI behavior Malfunction of any device powered by 12V … - B610416 Jun 1, 2016 · Service Bulletin/Repair Instructions
"SI B61 04 16 General Electrical June 2016 Technical Service EME Fault Code 222C02 Following Replacement or Programming- Diagnosis. Programming, (e.g. following replacement), can cause EME fault code ""222C02 - Electronic immobilizer protection against tam… - B511916 Jun 1, 2016 · Service Bulletin/Repair Instructions
"STEERING COLUMN STALK SWITCH STICKING. The steering column stalk switch for the turn signal sticks when actuating ""headlight flasher"" mode. Interference fit between stalk switch and upper steering column shroud."
Source: NHTSA manufacturer communications files.