Complaints over time
Complaints about the 2020 BMW I8 peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 BMW I8
Convertible, plug-in hybrid, built in Germany. Owner complaints on file from May 19, 2021 to May 19, 2021.
Recall campaigns covering this model year14,509 vehicles or units across those campaigns
Owner complaints1Below the median 2020 convertible
Severity index0.02020 convertibles average 16.9
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2020 BMW I8 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 BMW I8
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-601 | Sep 30, 2020 | Debris may have entered one or more of the hybrid battery cells during their production | Electrical system | 4,509 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 BMW I8
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 19, 2021Failure Dec 22, 2020952 milesMarietta, GAElectrical system
THE CONTACT OWNS A 2020 BMW i8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V601000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE MECHANIC STATED THAT THERE WERE SEVERAL HIGH VOLTAGE BATTERY CELLS THAT WERE FAULTY. THE BATTERY CELLS WERE REBUILT HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TWICE HOWEVER, THE FAILURE RECURRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AND WOULD BE GOING BACK TO THE DEALER FOR THE FOURTH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE ATTEMPTING TO DETERMINE A SOLUTION. THE FAILURE MILEAGE WAS 952.
NHTSA complaint 11417740
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- DP22005 Defect petition, Electrical system
Pedestrian alert sounds
Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
15 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B840326 Jul 10, 2026 · Service Campaign
Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the … - B360121 May 1, 2024 · Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B360121 Jan 8, 2024 · Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk… - B840922 Sep 1, 2022 · Service Bulletin/Repair Instructions
Due to a production error, the telematics control units were delivered without an IMS configuration. - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B840121 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa… - B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. - B611820 Sep 1, 2020 · Service Bulletin/Repair Instructions
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle. - B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. … - B340517 Jul 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. - B610520 May 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B130420 May 1, 2020 · Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction… - B122716 Apr 1, 2020 · Service Bulletin/Repair Instructions
DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive". No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. MSA deactivation. 12 Volt…
Source: NHTSA manufacturer communications files.