Complaints over time
Complaints about the 2023 BMW R 1250 RT peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 BMW R 1250 RT
Motorcycle, gasoline, built in Germany. Owner complaints on file from Jul 21, 2024 to Jul 21, 2024.
Recall campaigns covering this model year119k vehicles or units across those campaigns
Owner complaints1Close to the median 2023 motorcycle
Severity index0.02023 motorcycles average 7.9
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2023 BMW R 1250 RT name driver assistance
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2023 BMW R 1250 RT
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-011 | Jan 18, 2023 | In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel | Powertrain | 18,534 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 BMW R 1250 RT
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 21, 2024Failure Jul 21, 2024Castleton, VAAdaptive cruise control
I believe the BMW configuration of the adaptive cruise control following distance selection might result in a rear end collision. I normally set the following distance to the longest setting, which corresponds to a two-second following distance (IMO, the minimum safe distance). I am fairly often caught off-guard by the system because the next time the bike is started, the following distance defaults to the *closest* following distance, and does so WITH NO visual warning in the instrument panel (the following distance is not displayed when cruise is set; it is displayed only after the distance control button on the left grip cluster is pressed). In my case, despite knowing this I still have been surprised to find myself too close to the vehicle in front, and have to rapidly hit the distance setting button to back off. For others without this knowledge, the potential injury concern is someone setting their cruise control with the NOT-DISPLAYED too-short default following distance, and then not having enough reaction time to avoid sudden deceleration of the front vehicle (e.g., set the cruise with the default too-short distance, and shortly thereafter the front driver brakes to avoid an animal before the rider has a chance to figure out why he/she is following closer than he/she intended). This should be easily fixed with a simple software fix: either (i) programming the default cruise following distance to be the longest distance, or better yet, (ii) have the following distance ALWAYS displayed after the cruise on switch is operated (as in my Ford F-150 and Mustang) -- the opposite of BMW's current approach of showing a solid block that HIDES the following distance setting, until the following distance button is manually pressed. IMO, the solid block is both unnecessary and a potential trap for the unwary, and should be removed so that the set distance is ALWAYS visible. I live near DC and can make my motorcycle available for inspection if desired.
NHTSA complaint 11603649
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
7 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- MCS330088 Jan 16, 2024 · Service Bulletin/Repair Instructions
Due to a manufacturing fault, the proportional valve within the suspension strut may come loose over its lifetime. As a result, this can lead to a loss of the damping function. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - MCAS4023 Sep 29, 2023 · Service Bulletin/Repair Instructions
BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing. - MC160323 Aug 14, 2023 · Service Bulletin/Repair Instructions
Vehicle goes into emergency operation mode and a warning light illuminates on the instrument cluster. - SIB330222 Apr 24, 2023 · Service Bulletin/Repair Instructions
Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts ofthe driveshaft, and wear and tear exacerbated by certain climatic conditions. - SIB460123 Mar 8, 2023 · Service Bulletin/Repair Instructions
Frame and mounting parts - MC000222 Nov 8, 2022 · Service Bulletin/Repair Instructions
BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake caliper have loosened in customer vehicles while driving.
Source: NHTSA manufacturer communications files.