Complaints over time
Complaints about the 2020 BMW S 1000 XR peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 BMW S 1000 XR
Motorcycle, gasoline, built in Germany. Owner complaints on file from Feb 20, 2021 to Jun 23, 2023.
Recall campaigns covering this model year210k vehicles or units across those campaigns
Owner complaints2Close to the median 2020 motorcycle
Severity index0.02020 motorcycles average 7.1
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2020 BMW S 1000 XR name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2020 BMW S 1000 XR
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-051 | Feb 3, 2023 | During a software update performed at a dealership, the "Dynamic Pro" riding mode feature "front wheel lift-off assistant" may have been… | Electrical system | 754 | Repair or modification |
| 20V-476 | Aug 13, 2020 | Front brake calipers may leak brake fluid when parked | Brakes | 9,392 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 BMW S 1000 XR
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 23, 2023Failure Jun 21, 2023Fulton, MDUnknown or other
On multiple occasions the motorcycle engine has stopped/stalled as I approached a stop sign or traffic light and pulled in the clutch. In the most recent incident I was exiting a highway after several hours of riding, including multiple stops and starts and a range of speeds and weather conditions. I decelerated using engine braking from 6th to 1st gear, and then pulled in the clutch, whereupon the engine immediately stopped/stalled. I tried to restart it while still moving using the electric starter without success. I tried again after pulling to the side of the road, again without success. I moved the transmission to neutral, and still couldn't restart. Then I pulled in the clutch again, and the motorcycle began running. No other incident occurred during this day. No warnings or indicators were displayed on the dash. A few months ago, I had a similar situation. As I approached a "Y" in the road, decelerating using engine braking and downshifts, when I pulled in the clutch approaching the stop, the engine stalled/stopped. This time the adjoining road was pointed downhill, and I continued moving after making the right turn. Again, using the electric starter didn't work, but I was able to bump start the engine by releasing the clutch while in gear. I am concerned as this random loss of power doesn't appear to be covered by any recalls, can be found as an issue with other riders by Googling/Searching "2020 S1000XR Stall", and because the loss of power potentially places the rider in a dangerous situation in the road without the ability to move while traffic approaches from behind.
NHTSA complaint 11528455 - Filed Feb 20, 2021Failure Feb 8, 2021Salt Lake City, UTService brakes
BMW ISSUED A STOP SALE RECALL FOR MY S1000XR AS WELL AS THE S1000RR SO THEY COULD REPLACE THE BRAKE CALIPERS. WHEN NEW, BOTH OF THESE BIKES CAME WITH THE SAME BRAKE CALIPERS. BMW IS REPLACING THE S1000XR BRAKES WITH A MUCH LOWER QUALITY BRAKE THAN THEY ARE REPLACING ON THE S10000RR. AS THEY BOTH CAME WITH THE SAME HIGH QUALITY BRAKES WHEN SOLD NEW, THEY SHOULD BOTH GET EQUAL BRAKES AS REPLACEMENTS. BOTH OF THESE MOTORCYCLES ARE SOLD AS BEING READY TO USE ON RACE TRACKS, BUT THE REPLACEMENT BRAKES FOR THE S1000XR ARE NOT SUITABLE FOR THAT USE.
NHTSA complaint 11397097
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - M610323 Nov 28, 2023 · Service Bulletin/Repair Instructions
After close inspection it has been found that DYNAMIC PRO riding mode cannot be selected with the MODE button, even though it was enabled in the main menu. It is also not possible to configure the DYNAMIC Pro riding mode. - MC340223 Sep 7, 2023 · Service Bulletin/Repair Instructions
Front and rear wheel speed sensor faults (0x3A1800 and 0x3A1801) appear after the bike is being revvedover 5000 RPM while still on the side stand, sometimes in conjunction with the side stand fault 0X3A1331. When the engine is revved up while on the side s… - SIB-111421 Jun 5, 2023 · Service Bulletin/Repair Instructions
CHECK ROCKER ARMS AND REPLACE WHERE NEEDED. - SIB610321 May 13, 2022 · Service Bulletin/Repair Instructions
BATTERY EMPTY DESPITE CHARGER. - MC111421 Nov 17, 2021 · Service Bulletin/Repair Instructions
Due to a process deviation during production, the surface coating of the rocker arms may wear prematurely. - MC610821 Jul 13, 2021 · Service Bulletin/Repair Instructions
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit. - MC610220 Jun 14, 2021 · Service Bulletin/Repair Instructions
The engine wiring harness may chafe on the honeycomb structure of the frame. In case of damage to the wiring harness, the wake-up line of the instrument cluster will be damaged. - MC340320 Jun 14, 2021 · Service Bulletin/Repair Instructions
During assembly, an additional mounting bolt was installed on the ABS pressure modulator instead of a plastic rivet. - MC330421 Jun 8, 2021 · Service Bulletin/Repair Instructions
Depending on the chassis and suspension adjustment, as well as vehicle load, the drive chain may make contact with the swing arm under certain conditions. - MC110821 Jun 4, 2021 · Service Bulletin/Repair Instructions
Warning light and fault message in the TFT with faults stored for the rear oxygen sensor (after the catalytic converter). The failure usually occurs shortly after the vehicle handover or the running-in check - MC000621 Jun 23, 2021 · Service Bulletin/Repair Instructions
BMW Motorrad USA is pleased to announce the launch of the BMW Motorrad Ultimate Care Program, effective June 23 , 2021. Three different plans will be offered for consumer bikes, as well as two Authority-specific plans. Model-year 2020 and newer BMW Motorcyc… - MC63022267 Apr 1, 2021 · Service Bulletin/Repair Instructions
Vibrations on the handlebars in an engine range from 2000 to 4000 rpm may be perceived as uncomfortable by some customers. - MC610621 Apr 1, 2021 · Service Bulletin/Repair Instructions
Warning light in the instrument cluster for DCC failure in motorcycles equipped with DCC - MC62814078 Aug 5, 2015 · Service Bulletin/Repair Instructions
It has been reported that the fuel hose comes loose at fuel distributor/pressure sensor. Because of thios, there is fuel leak that occurs when switching on the ignition. - MC6152772 Jun 13, 2015 · Service Bulletin/Repair Instructions
Grab handles have replaced luggage racks despite despite order requiring luggage rack. - MC65505991 Feb 1, 2021 · Service Bulletin/Repair Instructions
After replacement of the ABS control unit, the malfunction indicator lamp in the instrument cluster lights up and the DME stores the following fault memory: 0x0027ED DME: No CAN message In addition, the changeover riding mode no longer works. - MC65334783 Feb 1, 2021 · Service Bulletin/Repair Instructions
Inner trim frame cracked. - MC65238240 Feb 1, 2021 · Service Bulletin/Repair Instructions
During a cold start or while idling in neutral after a brief standstill, the engine runs at higher revolutions, sounds irregular and as if there are misfires (i.e. as if it were only running on 3 cylinders). - MC65086508 Feb 1, 2021 · Service Bulletin/Repair Instructions
Battery connection terminal broken off - MC65011886 Feb 1, 2021 · Service Bulletin/Repair Instructions
When the bike is propped on side stand and is revved up to > 5,000 rpm in neutral gear, the malfunction indicator lamp lights up. (see attached video for an example of this) - MC64351344 Feb 1, 2021 · Service Bulletin/Repair Instructions
Lurching at partial load range and Idle speed is unstable - MC340320 Oct 1, 2020 · Service Bulletin/Repair Instructions
SERVICE ACTION - ABS MODULATOR MOUNTING BOLT: During assembly, an additional mounting bolt was installed on the ABS pressure modulator instead of a plastic rivet. This changes the vibration behavior of the ABS modulator. When the motorcycle is frequently us… - MC610220 Sep 1, 2020 · Service Bulletin/Repair Instructions
The engine wiring harness may chafe on the honeycomb structure of the frame. In case of damage to thewiring harness, the wake-up line of the instrument cluster will be damaged. The instrument cluster will nolonger be activated with "Ignition ON?.
Source: NHTSA manufacturer communications files.