Complaints over time
Complaints about the 2016 BMW X1 SAV peaked in 2017, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 BMW X1 SAV
SUV, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Oct 30, 2017 to Apr 23, 2019.
Recall campaigns covering this model year117k vehicles or units across those campaigns
Owner complaints4Below the median 2016 suv
Severity index50.02016 suvs average 6.0
First 24 months0Complaints in its first two years
Components
25% of complaints about the 2016 BMW X1 SAV name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2016 BMW X1 SAV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-062 | Jan 26, 2017 | Affected vehicles have an instrument panel that may not allow the front passenger air bag to deploy properly in the event of a crash | Airbags | 16,771 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 BMW X1 SAV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Apr 23, 2019Failure Jun 15, 201724,000 milesLansing, MIElectrical system, SeatsFire
WHEN I EXTEND THE PASSENGER SEAT ALL THE WAY TO THE BACK, THE FUSE BLOWS UP. THERE ARE SPARKS UNDER THE SEAT. AFTER THAT ALL THE BUTTONS TOWARDS PASSENGER SEAT ARE NOT RESPONSIVE. I TOOK IT TO THE DEALER SAME DAY AND THEY FIXED IT ON THE SAME DAY BY REPLACING THE FUSE. AS SOON AS I GOT THE CAR, I TRIED EXTENDING THE SEAT AND FUSE BLOWS UP AGAIN. THE DEALER TOOK IT FOR 2 WEEKS, CHECKS IT AND JUST RETURNS IT SAYING THE FAULTY WIRE HAS BEEN TRIMMED AND ADVISED ME NOT TO ADJUST THE SEAT. THEY DID NOT GIVE ME ANY PERMANENT SOLUTION. WHEN I CONTACTED BMW CUSTOMER SERVICE REGARDING THIS MATTER, I GOT THE SAME RESPONSE ADVISING ME NOT TO ADJUST THE SEAT. I WAS TOLD THAT THIS IS A VERY COMMON ISSUE. IT HAD 24K MILES WHEN THIS HAPPENED. THE ISSUE IS NOT RESOLVED AS OF TODAY.
NHTSA complaint 11203032 - Filed Nov 7, 2018Failure Oct 23, 201820,000 milesOrrtanna, PAVehicle speed control
OCCASIONALLY WHEN THE ADAPTIVE CRUISE CONTROL IS ACTIVE, THE COLLISION WARNING WILL LIGHT AND THE BRAKES AUTOMATICALLY APPLIED EVEN THOUGH THERE IS NOTHING IN FRONT OF THE CAR. THIS HAS OCCURRED ON A STRAIGHT, FLAT ROAD WITH NO SHADOWS, UNDULATIONS, OR CARS ANYWHERE IN SIGHT. THIS IS A HUGE SAFETY HAZARD SINCE IT HAS HAPPENED WITH CARS TRAVELING IMMEDIATELY BEHIND ME AT A HIGH RATE OF SPEED. BMW TECHS CANNOT ID THE PROBLEM AND SAY THEY HAVE NEVER HEARD OF IT. THE PROBLEM IS INFREQUENT AND HIGHLY UNLIKELY TO OCCUR DURING A TEST DRIVE. MET TODAY WITH A BMW NA TECHNICAL SERVICE EXPERT WHO INSISTED THAT I WAS 'CONFUSING' THIS PROBLEM WITH THE SYSTEM'S NORMAL OPERATION. NOT SO. MY LEASE ENDS IN 2 MONTHS AND I DON'T WANT THE NEXT OWNER TO GET RAMMED FROM BEHIND.
NHTSA complaint 11149975 - Filed Nov 18, 2017Failure Nov 17, 201712,000 milesWaban, MAEngine, Fuel/propulsion system, Power train
2016 BMW X1 XDRIVE 28I HESITATES WHEN ACCELERATING FROM A STOP AT RANDOM TIMES. THE DELAY CAN TAKE UP TO 1 SECOND BEFORE THE ACCELERATOR RESPONDS AND THE VEHICLE STARTS MOVING. THIS CREATES A DANGEROUS SITUATION WHEN TRYING TO MERGE WITH TRAFFIC.
NHTSA complaint 11047223 - Filed Oct 30, 2017Failure Oct 28, 2017Fayetteville, ARAir bags, Seat beltsCrash1 injured
ON 10/28, MY DAUGHTER WAS INVOLVED IN A FRONTAL OFFSET HEAD ON COLLISION WITH A CHEVY SILVERADO. THE IMPACT OCCURRED INSIDE OF A TURNING LANE WHERE THE CHEVY WAS TRAVELING APPROX. 15 MPH, AND MY DAUGHTER BEGAN ACCELERATING OUT OF THE TURN LANE AT 5-10MPH WHEN THEY COLLIDED. THE SILVERADO'S AIRBAGS DEPLOYED, THE BMWS DID NOT. NO FRONT AIRBAGS OR KNEE AIRBAGS DEPLOYED. SHE HIT HER HEAD ON THE STEERING WHEEL, WHILE WEARING HER SEATBELT, SO THIS ALSO BEGS THE QUESTION, WHY THE SEATBELT PRETENSIONERS DID NOT HOLD HER BACK FROM THE STEERING WHEEL. BMW 'S ALSO COME EQUIPPED WITH EMERGENCY FLASHERS UPON ACCIDENT, THAT DID NOT HAPPEN EITHER. MY IMPRESSION IS THAT NONE OF THE BMW SAFETY SYSTEMS WENT INTO EFFECT DURING THIS COLLISION. BMW ASSIST ALSO NEVER CALLED, WHICH AGAIN IS ANOTHER TOUTED BMW SAFETY SYSTEM IN ALL THEIR CARS.
NHTSA complaint 11041070
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- EA21002 Engineering analysis, Airbags
Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins
187 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- B640416 Jan 19, 2024 · Service Bulletin/Repair Instructions
Customer complains of a musty odor or damp front footwell carpet. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B514616 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i… - B610323 Mar 1, 2023 · Service Bulletin/Repair Instructions
The buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed. - B510323 Mar 1, 2023 · Service Bulletin/Repair Instructions
While driving on rough roads, a knocking sound can be heard coming from top of the instrument panel (aka dashboard) in the bulkhead area. - B220322 Nov 1, 2022 · Service Bulletin/Repair Instructions
During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area. - B220222 Nov 1, 2022 · Service Bulletin/Repair Instructions
During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn. - TEC26 Apr 1, 2016 · Service Bulletin/Repair Instructions
TEC26 Turbo Charger Return - TEC25 Mar 21, 2016 · Service Bulletin/Repair Instructions
Tec25 Wishbone Return - TEC24 Apr 14, 2016 · Service Bulletin/Repair Instructions
Tech24 Snap-in Adapter Return - SIM110115 Mar 1, 2016 · Service Bulletin/Repair Instructions
MINI engine oil part number transition and model year 2016 engine oils - SIM010603 Mar 1, 2016 · Service Bulletin/Repair Instructions
MINI "Enhanced" dealer self authorized (DSA)K goodwill program - SIB330122 May 1, 2022 · Service Bulletin/Repair Instructions
The following complaints may be noticed while slow maneuvering with a steering input of 80-100% (at or near full lock, e.g., parking lot maneuvers) or accelerating with a medium to large steering angle: Humming or creaking noises from the rear area, slight … - SIB640222 May 1, 2022 · Service Bulletin/Repair Instructions
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually … - B611721 Apr 1, 2022 · Service Bulletin/Repair Instructions
The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are closed and locked. The locking operation of the doors is not affected. - B640416 Feb 1, 2022 · Service Bulletin/Repair Instructions
Customer complains of musty odor or damp front footwell carpet. - B611721 Dec 1, 2021 · Service Bulletin/Repair Instructions
Any or all of the following CCM ID code 14/15/16/17 "door open" appear in the instrument cluster when the door is properly closed and locked. The locking operation of the door is not affected by the incorrect display. - B640621 Sep 1, 2021 · Service Bulletin/Repair Instructions
Different air temperatures are felt from left to right out of the front fresh air grilles (air vents). - SIB 61 10 21 Jul 1, 2021 · Service Bulletin/Repair Instructions
The contactless tailgate opening/closing function (Smart Opener) is inoperative. - B640621 Jul 1, 2021 · Service Bulletin/Repair Instructions
Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initial… - B840121 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa… - B650821 Jun 1, 2021 · Service Bulletin/Repair Instructions
Customer states the Central Information Display is flickering and the picture is shifting. - B010419 Jun 1, 2021 · Service Bulletin/Repair Instructions
For the eligible vehicles that are not covered under the State of California PZEV (SULEV) emission regulation, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicles fuel tank vent (purge) valve - B510421 Feb 1, 2021 · Service Bulletin/Repair Instructions
DOOR PAINT STREAKS: Streaks are found running mostly vertically down along the door outer skin from the lower window trim. This can affect any of the 4 side doors. - B640416 Nov 1, 2020 · Service Bulletin/Repair Instructions
Water Ingress In Footwell Area From A/C Condensate Drain: Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor or damp front footwell carpet. - B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. - B640520 Oct 1, 2020 · Service Bulletin/Repair Instructions
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully se… - B640420 Oct 1, 2020 · Service Bulletin/Repair Instructions
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C c… - B640520 Oct 1, 2020 · Service Bulletin/Repair Instructions
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully se… - B640420 Oct 1, 2020 · Service Bulletin/Repair Instructions
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C c… - B340820 Sep 1, 2020 · Service Bulletin/Repair Instructions
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On-Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefor… - B340820 Aug 1, 2020 · Service Bulletin/Repair Instructions
DELIVERY STOP - OBD ACCESS IN DSC CONTROL UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot tran… - B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. … - B610620 Jul 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons, the movement stops Tailgate opens when the remote control is within the proximity of the … - B160319 Jul 1, 2020 · Service Bulletin/Repair Instructions
NOISES FROM THE FUEL TANK AT IDLE: All vehicles except the F48 (X1): While driving slowly with low RPM or while idling a faint knocking or fluttering noise can be heard from inside the fuel tank with a low fuel level (approximately less than 2 gallons). The… - B010419 Jun 1, 2020 · Service Bulletin/Repair Instructions
F48 FUEL TANK VENT/PURGE VALVE LTD WARRANTY EXTENSION: This component-specific limited warranty extension applies to defects in materials or workmanship. - B610520 May 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B130420 May 1, 2020 · Service Bulletin/Repair Instructions
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction… - B122117 May 1, 2020 · Service Bulletin/Repair Instructions
ROUGH RUNNING IMMEDIATELY AFTER A COLD START: Immediately after a cold start the engine may run roughly during the catalyst heating period. Depending on the severity of this situation the malfunction indicator lamp (MIL) can be illuminated and the following… - B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle… - B610920 Apr 1, 2020 · Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longe… - B610620 Apr 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING: This Service Information Bulletin (Revision 1) replaces SI B61 06 20 dated February 2020. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons t… - B610520 Apr 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagno… - B513016 Apr 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a tra… - B720220 Feb 1, 2020 · Service Bulletin/Repair Instructions
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (en… - B640416 Feb 1, 2020 · Service Bulletin/Repair Instructions
Water Ingress In Footwell Area From A/C Condensate Drain: This Service Information Bulletin (Revision 1) replaces SI B64 04 16 dated March 2016. The condensate drain hose is blocked by the heat shield The condensate drain hose is not attached properly to th… - B610620 Feb 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the re… - B610520 Feb 1, 2020 · Service Bulletin/Repair Instructions
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy … - B120420 Feb 1, 2020 · Service Bulletin/Repair Instructions
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES. After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster. In addition The following fault codes are stored… - B320214 Jan 1, 2020 · Service Bulletin/Repair Instructions
Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with … - B130218 Jan 1, 2020 · Service Bulletin/Repair Instructions
DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST(EAC) SENSOR: This Service Information Bulletin (Revision 1) replaces SI B13 02 18 dated April 2018. The Malfunction Indicator Lamp (MIL) light is on and the following fault code is stored in the DME: 1B8004 -… - B111219 Jan 1, 2020 · Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics (DME). Fault code C… - B011319 Jan 1, 2020 · Service Bulletin/Repair Instructions
SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT: The rear light housing(s) can loosen/detach at the mounting tabs this can cause a clacking sound in the rear of the vehicle while driving. The plastic mounting tabs for the rear … - B522219 Dec 1, 2019 · Service Bulletin/Repair Instructions
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment. - B612315 Nov 1, 2019 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. There are no faults stored in the system for the washer fluid level switch. A non-… - B663219 Oct 1, 2019 · Service Bulletin/Repair Instructions
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT WORKING. LDW steering wheel vibration is not working. Software in the Body Domain Controller (BDC) control unit. - B611819 Oct 1, 2019 · Service Bulletin/Repair Instructions
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate. - B651419 Sep 1, 2019 · Service Bulletin/Repair Instructions
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
Source: NHTSA manufacturer communications files.