2017 BMW X1 SAV

8 complaints on file, page 1 of 1.

1. Filed Jul 11, 2019Failure Aug 1, 2017100 milesMaryville, TNBody

   AUTOMATIC TAILGATE MALFUNCTIONS. TOE KICK FUNCTIONS RESPOND ERRATICALLY 50% OF THE TIME. THE TAILGATE HAS CLOSED ON MY HEAD WHILE LOADING/UNLOADING. IT HAS OPENED WHILE DRIVING ON THE HIGHWAY. IT HAS OPENED ONLY HALFWAY AND STALLED WHILE STATIONARY, AND MORE IMPORTANT IT HAS STALLED HALFWAY WHILE CLOSING. I RECENTLY PRESSED THE CLOSE BUTTON AND DROVE OFF WITH THE TAILGATE HALF CLOSED, AND DIDN'T REALIZE IT UNTIL SOMEONE BEHIND ME BLEW THE HORN. ITEMS IN THE CARGO AREA COULD TUMBLE TO THE HIGHWAY AND CREATE A POSSIBLE HAZARD. IT HAS BEEN IN THE BMW SERVICE DEPART 6 TO 8 TIMES AND INSPECTED AT LEAST TWICE BY SOMEONE FROM BMW OF N. AMERICA. INASMUCH AS IT IS ERRATIC THEY CLAIM THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. I CONTEND IT IS AN INCONVENIENCE WHICH SHOULD BE CORRECTED UNDER WARRANTY, BUT MORE IMPORTANTLY IT COULD BE A SAFETY ISSUE. THERE IS EVIDENCE TO BE FOUND ON THE INTERNET OF OTHER OWNERS HAVING SIMILAR ISSUES. I HAVE HAD A SUBDURAL HEMATOMA AND THE TAILGATE CLOSING ON MY HEAD IS NO SMALL CONCERN. BMW REFUSES TO ADMIT THE PROBLEM EXISTS AND HAS SHOWN INDIFFERENCE. THE ISSUE CONTINUES TO PERSIST.

   NHTSA complaint 11231069
2. Filed Nov 17, 2018Failure Mar 12, 201713,326 milesRiverside, CAService brakes, Wheels

   MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.

   NHTSA complaint 11152131
3. Filed Jul 5, 2018Failure Jul 5, 20185,800 milesLOS Angeles, CABody

   THE CAR WAS ON AND IN DRIVE, BUT FULLY STOPPED AT A STOPLIGHT ON A CITY STREET. THE REAR DOOR OPENED WITHOUT ANY DRIVER INPUT. THE DOORS WERE LOCKED.

   NHTSA complaint 11109769
4. Filed May 30, 2018Failure May 21, 20188,000 milesSanta Monica, CAHatchback/liftgate, Unknown or other

   THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.

   NHTSA complaint 11098797
5. Filed Apr 9, 2018Failure Apr 4, 2018Ocala, FLBody, Hatchback/liftgate1 injured

   ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.

   NHTSA complaint 11084211
6. Filed Nov 24, 2017Failure Nov 24, 201711,000 milesSlidell, LABody

   REAR HATCH UNEXPECTEDLY CLOSES AND WILL HIT YOU IF YOU CAN'T MOVE QUICKLY ENOUGH. I SUSPECT IT HAPPENS IF YOUR FEET MOVE UNDER THE BUMPER WHEN LOADING OR UNLOADING THE VEHICLE, TRIGGERING THE AUTOMATIC OPEN/CLOSE SENSORS. CAR PARKED. AN WARNING BEEP OCCURS BUT THIS ONLY HAPPENS AFTER THE HATCH HAS STARTED TO CLOSE. IT WILL HIT YOU. I HAVE ONLY HAD THE CAR 2 WEEKS AND IT HAS HAPPENED 3 TIMES. ONLINE OTHERS HAVE COMPLAINED OF THIS HAPPENING.

   NHTSA complaint 11048254
7. Filed Sep 30, 2017Failure Sep 25, 20175,000 milesPflugerville, TXElectrical system

   X1 WITH COMFORT ACCESS PACKAGE. POWER TAILGATE OFTEN CLOSES UNPROMPTED WHEN PUTTING GROCERIES ECT IN THE BACK OF THE PARKED CAR. CLOSED TWICE WHILE I WAS CHANGING A TODDLER'S DIAPER IN THE BACK ALMOST HITTING ME AND HER. BOTH FEET WERE FIRMLY ON THE GROUND WHEN IT HAPPENED AND NOBODY WAS TOUCHING THE KEY. LUCKILY IT BEEPS BEFORE CLOSING BUT IT COULD CAUSE SERIOUS INJURY IF CAUGHT IN THE CLOSING DOOR. THE TAILGATE ALSO OPENS AT RANDOM TIMES JUST WHEN WALKING PAST THE REAR OF THE PARKED CAR. THE DEALERSHIP TRIED TO BLAME BOTH ISSUES ON ME INADVERTENTLY PRESSING THE KEY, BUT IT HAS HAPPENED TOO MANY TIMES SINCE I ORIGINALLY REPORTED IT TO MY SALESMAN ONE MONTH AFTER PURCHASE. BECAUSE IT DOES NOT HAPPEN EVERY TIME, THE DEALER SAID THEY CAN'T REPLICATE IT AND IT IS MY FAULT. A QUICK GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE ON THE X1 FOR THOSE WITH COMFORT ACCESS.

   NHTSA complaint 11030631
8. Filed Jun 14, 2017Failure Jun 14, 20176,015 milesPalm Springs, CAUnknown or other

   "TAKATA RECALL" PULLING CAR OUT OF GARAGE IN REVERSE AND SUNROOF EXPLODED OUTWARD SPEWING GLASS EVERYWHERE.

   NHTSA complaint 10995260