Complaints over time
Complaints about the 2023 BMW X2 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 BMW X2
SUV, gasoline, built in Germany. Owner complaints on file from Sep 16, 2022 to Sep 16, 2022.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2023 suv
Severity index0.02023 suvs average 6.9
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2023 BMW X2 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2023 BMW X2
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 BMW X2
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 16, 2022Failure Jul 3, 2022Shreveport, LAElectrical system, Steering, Visibility/wiper
-Windshield cracks spontaneously with no impact, while kept in desirable conditions, and while stationary -Steering wheel clicks at least 3 times when signaling and turning, verified defective at Advantage BMW; dealership GM tried to cover it up-Reported to Advantage BMW General Manager on or about June/July 2022; -GPS faulty, provides inaccurate directions that led to a brick wall, and nearly off a bridge-reported to GM Advantage BMW on or about June or July 2022 June/July 2022-reported GPS, lane departure not working to General Manager-Advantage BMW September 2022-reported windshield Sewell BMW Grapevine, TX [XXX]-Director Fixed at BMW Grapevine, TX tried to put a hole in vehicle windshield September 2022 in an attempt to cover up the defective windshield that cracked for no reason. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11484911
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
40 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B010224 Jun 26, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B120326 Jul 10, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction h… - B010224 May 5, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date. - B120326 Mar 11, 2026 · Emissions
BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025. - B330126 Mar 2, 2026 · Service Bulletin/Repair Instructions
1. Noise complaint: Humming or clicking type noise in the speed range of 15 – 65 mph can be heard from the rear axle. Seeattached video “V33 01 26 Humming” and “V33 02 26 Clicking” The noise may be amplified depending on road speed. Or 2. Fault memory entry… - B330126 Feb 18, 2026 · Service Bulletin/Repair Instructions
1. Noise complaint: Humming or clicking type noise in the speed range of 15 – 65 mph can be heard from the rear axle. Seeattached video “V33 01 26 Humming” and “V33 02 26 Clicking” The noise may be amplified depending on road speed. Or 2. Fault memory entry… - B120425 Jun 11, 2025 · Emissions
EMISSIONS RECALL 25E-A02: PROGRAM CONTROL UNITS - B340425 Apr 26, 2025 · Service Campaign
As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the us… - B410225 Apr 25, 2025 · Service Bulletin/Repair Instructions
While driving on a smooth and/or uneven road, a “popping” sound is heard from the bottom of the C-pillar area. This can occur on one and/or both sides on the vehicle C-pillars. - B120425 Apr 25, 2025 · Service Campaign
As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the us… - B340425 Apr 1, 2025 · Service Campaign
As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the us… - B280123 Mar 21, 2025 · Service Bulletin/Repair Instructions
Check control message (790) “Emergency gearbox release activated” is displayed immediately after starting the engine. This applies only to U11 equipped with the 7-speed M-DCT transmission. - B613024 Dec 19, 2024 · Service Campaign
Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible. - B280224 Dec 20, 2024 · Service Campaign
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box. - B512924 Dec 5, 2024 · Service Bulletin/Repair Instructions
The tailgate/trunk will not latch when closed. - B652924 Oct 19, 2024 · Service Bulletin/Repair Instructions
During a parking maneuver with activated Park Distance Control (PDC), intermittently the parking instructions displayed in the Central Information Display (CID) are shown in German. The text in the instructions read: "Mit dem Parken beginnen" or “Einparken … - B520224 Aug 7, 2024 · Service Bulletin/Repair Instructions
Customer states they started to receive Check Control messages for the driver’s seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were present at that time: CCM 434 Seat calibration required. CCM 108 Driver rest… - B280224 Aug 16, 2024 · Service Campaign
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box. - B520224 Jul 31, 2024 · Service Bulletin/Repair Instructions
The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 “Driver restraint system” CCM 109 “Passen… - B660424 Jul 16, 2024 · Service Bulletin/Repair Instructions
The washer fluid cleaning system has air remaining in its components, and/or the fluid lines after a previous repair has been performed. The previous repair may have involved draining, opening, and replacingcomponents in the system. - B650924 Jul 3, 2024 · Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been s… - B280224 Jul 4, 2024 · Service Campaign
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box. - B510324 Jun 7, 2024 · Service Bulletin/Repair Instructions
While opening any of the doors, a groaning sound is heard from the door brake. - B651024 Jun 28, 2024 · Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU… - B064024 May 6, 2024 · Service Bulletin/Repair Instructions
Steering Wheel Module Return - B840224 May 24, 2024 · Service Bulletin/Repair Instructions
The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or in the vehiclekey data. This fault may be intermittent and can heal itself aft… - B651024 May 21, 2024 · Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the head unit (HU… - B650924 May 20, 2024 · Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been s… - B650624 May 20, 2024 · Service Bulletin/Repair Instructions
In certain vehicles, the speeds in the Active Safety menu may be incorrectly displayed as 0 miles per hour(MPH). - B630124 May 22, 2024 · Service Bulletin/Repair Instructions
The overhead reading lights are not bright enough on SP21 (Service Pack 2021) vehicles. - B280224 May 24, 2024 · Service Bulletin/Repair Instructions
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box. - B610323 Apr 26, 2024 · Service Bulletin/Repair Instructions
The buttons on the GWS do not work, or the function indicator lighting has failed. One or more of the following faults are saved in the fault memory for the GWS : 80268E - Park button sticking and/or 80268F - Parking button defective and/or 8026… - B611124 Mar 25, 2024 · Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module.… - B310122 Mar 14, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots. - B650524 Feb 16, 2024 · Service Bulletin/Repair Instructions
When the Rear View Camera is activated, the Park Distance Control (PDC) display on the central information display (CID) may not display, or may display with errors. - B650424 Feb 9, 2024 · Service Bulletin/Repair Instructions
The initial loading time for the Central Information Display (CID) takes a significantly long time. The start-up animation remains on the CID for more than 30 seconds. - B640416 Jan 19, 2024 · Service Bulletin/Repair Instructions
Customer complains of a musty odor or damp front footwell carpet. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - MCAS4023 Sep 29, 2023 · Service Bulletin/Repair Instructions
BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing. - SIB840622 Jul 1, 2022 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the…
Source: NHTSA manufacturer communications files.