Complaints over time
Complaints about the 2024 BMW X2 peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 BMW X2
SUV, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Oct 16, 2024 to May 12, 2025.
Recall campaigns covering this model year2267k vehicles or units across those campaigns
Owner complaints2Below the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2024 BMW X2 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2024 BMW X2
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-697 | Sep 18, 2024 | Welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function | Stability and traction control | 309 | Part replacement |
| 24V-104 | Feb 12, 2024 | Integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability… | Stability and traction control | 266,716 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 BMW X2
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed May 12, 2025Failure Aug 1, 2024Clinton, CTAutomatic emergency braking, Service brakes
This vehicle was sold to me as new without disclosing the open recall. I purchased the vehicle on 08.01.2024. The recall was issued on 02.12.2024, five months earlier. This recall affects the electronic breaking system(s). There is no current fix/solution to the recall at this time. The Federal Motor Vehicle Safety Act prohibits dealerships from selling new vehicles with active recalls.
NHTSA complaint 11660547 - Filed Oct 16, 2024Failure Oct 16, 2024West Harrison, NYElectronic stability control (esc), Service brakes, Hydraulic
The contact owns a 2024 BMW X2. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.
NHTSA complaint 11620236
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
57 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B630526 Sep 8, 2026 · Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may begin to fail sporadically after adeep sleep cycle. This concern is temporary and the interiorambient lighting will … - B630526 Aug 20, 2026 · Service Bulletin/Repair Instructions
After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, some of the interiorambient lighting strips (arrows) may begin tofail sporadically after a deep sleep cycle. - B651926 Jul 15, 2026 · Service Bulletin/Repair Instructions
Activation of the BMW Intelligent Personal Assistant voice is not possible via the Multifunction Steering Wheel (MFL) button and/or via the Central Information Display (CID). Intelligent voice control via the wake-up word “Hey BMW” is possible. - B120326 Jul 10, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction h… - B630426 Jul 1, 2026 · Service Bulletin/Repair Instructions
The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated bytouching the small icons - B520120 Jun 27, 2026 · Service Bulletin/Repair Instructions
When getting in or out of the vehicle, a groaning noise can be heard from the opening (aperture) in the seat backrest. The noise may be heard from one or both of the front seats. - B180125 May 11, 2026 · Service Bulletin/Repair Instructions
DISCOLORIZATION OF EXHAUST SYSTEM REAR SILENCER - B120326 Mar 11, 2026 · Emissions
BMW AG is conducting Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2023 -2026 BMW vehicles that were produced between January 14, 2022, and September 16, 2025. - B330126 Mar 2, 2026 · Service Bulletin/Repair Instructions
1. Noise complaint: Humming or clicking type noise in the speed range of 15 – 65 mph can be heard from the rear axle. Seeattached video “V33 01 26 Humming” and “V33 02 26 Clicking” The noise may be amplified depending on road speed. Or 2. Fault memory entry… - B330126 Feb 18, 2026 · Service Bulletin/Repair Instructions
1. Noise complaint: Humming or clicking type noise in the speed range of 15 – 65 mph can be heard from the rear axle. Seeattached video “V33 01 26 Humming” and “V33 02 26 Clicking” The noise may be amplified depending on road speed. Or 2. Fault memory entry… - B310126 Feb 4, 2026 · Service Bulletin/Repair Instructions
When driving over an uneven road surface, a “thumping” noise can be heard from the front axle. Seeattached video V 31 01 26. Under certain weather conditions, a “groaning” noise may be heard during steering movements - B120324 Feb 12, 2026 · Service Bulletin/Repair Instructions
The Engine Malfunction Warning is illuminated, and the following fault code is stored in the DME- FC 034AEF Exhaust Cold Start, Not Controllable - B280125 Jan 27, 2026 · Service Bulletin/Repair Instructions
SITUATION A Check Control message (CCM) displays for “Transmission oil service required” (ID 2120). This warning will typically trigger based on one of the following that applies: From 60,000 miles (~95,000 km) to 78,000 miles (~125,000 km), or After six (6… - B840625 Oct 3, 2025 · Service Bulletin/Repair Instructions
In some situations, an emergency call may be triggered in the vehicle without either the customer pressing the SOS Call button, or an airbag deployment event. In some cases, the customer may not even be inside the vehicle. - B652225 Oct 3, 2025 · Service Bulletin/Repair Instructions
While using the BMW Intelligent Personal Assistant (IPA) to initiate a phone call to a specific contact, eitheranother contact is dialed, or the IPA cannot locate the requested contact. - B340825 Sep 18, 2025 · Service Bulletin/Repair Instructions
Starting from I-level …24-07-500, it is possible that the Automatic Hold function is not automatically storedfor the next journey. The function must be activated again by the driver at the beginning of every trip. After asoftware update to 25-03-500 and hig… - B630825 Sep 18, 2025 · Service Bulletin/Repair Instructions
The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated by touching the small icons (circled). - B611525 Sep 3, 2025 · Service Bulletin/Repair Instructions
SITUATION The power windows and exterior mirrors do not function on the driver and/or passenger side. The fault occurs on either driver or on the passenger side. It does not occur on both sides at the same time. - B521225 Sep 18, 2025 · Service Bulletin/Repair Instructions
A clicking noise can be heard from one or both front seat backrests. This noise is heard when leaning against the backrest of the seat or while the vehicle is cornering. - B651025 Aug 12, 2025 · Service Bulletin/Repair Instructions
In certain situations, a mobile device with Android operating systems (Google, Samsung, etc.) may not be able to connect to the vehicle OR the Android phone may not be able to connect via Android Auto. - B631023 Aug 19, 2025 · Service Bulletin/Repair Instructions
Condensation is present in the inner surface in one or both (inner and/or outer) taillamps. - B510324 Aug 20, 2025 · Service Bulletin/Repair Instructions
While opening any of the doors, a groaning sound is heard from the door brake. Doors open and close stiffly. - B411225 Aug 20, 2025 · Service Bulletin/Repair Instructions
A “groaning” noise is heard from the tailgate when driving on rough roads. - B660325 Jul 14, 2025 · Service Bulletin/Repair Instructions
Check control message is displayed indicating the parking assistance systems have limited functionality dueto errors detected within PDC sensors. The warning indicates parking assistance features have limitedfunctionality while the errors continue to be det… - B611025 Jul 2, 2025 · Service Bulletin/Repair Instructions
The washer fluid reservoir (filler neck circled)may be leaking, and drains out through thewheel well liner. When the vehicle is parked, apuddle of washer fluid may be present underthe right front corner. - B341025 Jul 14, 2025 · Service Bulletin/Repair Instructions
After programming from the I-Levels between …24-03-505 and lower than …24-03-540 to I-Level …24-11-530 or higher, the following CCM may be displayed: “CCM-2525: Brake system. Drive at moderate speed” - B410525 Jun 27, 2025 · Service Bulletin/Repair Instructions
While attempting to fuel/charge the vehicle,the fuel/charge door will not open. - B340425 Jun 11, 2025 · Emissions
As a result of a data input error, certain fault memories are permanently stored. The permanent storage offault memories does not comply with the legal specifications of the authority (California Air Resources Board– CARB). The fault has no effect on the us… - B360225 Jun 2, 2025 · Service Bulletin/Repair Instructions
A “knocking/thumping” noise can be heard during left/right steering wheel movements while stationary or atlow speeds, and can also be felt in the steering wheel. The noise occurs at high interior temperatures above 86°F. When the vehicle interior cools down… - B063125 May 7, 2025 · Other
Inspection and Return - Output Drive Repair Kit - B660725 May 30, 2025 · Service Bulletin/Repair Instructions
The speed limit warning adopted speed, which is set by the customer, is automatically reverting to lowervalue after an extended duration of the sleep cycle. - B840225 May 13, 2025 · Service Bulletin/Repair Instructions
When making phone calls via BMW Bluetooth (not Apple CarPlay) in the vehicle, the person in the calloutside the vehicle hears a distorted voice reproduction. - B660325 May 22, 2025 · Service Bulletin/Repair Instructions
Check control message is displayed indicating the parking assistance systems have limited functionality dueto errors detected within PDC sensors. The warning indicates parking assistance features have limitedfunctionality while the errors continue to be det… - B410225 Apr 25, 2025 · Service Bulletin/Repair Instructions
While driving on a smooth and/or uneven road, a “popping” sound is heard from the bottom of the C-pillar area. This can occur on one and/or both sides on the vehicle C-pillars. - B660325 Mar 26, 2025 · Service Bulletin/Repair Instructions
A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates parking assistance featureshave limited functionality while the errors continue t… - B631023 Mar 21, 2025 · Service Bulletin/Repair Instructions
Condensation is present in the inner surface in one or both (inner and/or outer) taillamps. - B280123 Mar 21, 2025 · Service Bulletin/Repair Instructions
Check control message (790) “Emergency gearbox release activated” is displayed immediately after starting the engine. This applies only to U11 equipped with the 7-speed M-DCT transmission. - B520425 Mar 19, 2025 · Service Bulletin/Repair Instructions
Customer states he/she sees a check control message for the rear seat not being locked. The following fault codes stored in the air bag ACSM6 control module: 930C19 - Backrest Sensor right 2nd seat row: open circuit 930D76 - Function rear restraint system r… - B510824 Feb 14, 2025 · Service Bulletin/Repair Instructions
The Augmented Reality Camera (ARCAM) shows up blurry when activated. - B280125 Feb 21, 2025 · Service Bulletin/Repair Instructions
A Check Control message (CCM) displays for “Transmission oil service required” (ID 2120). This warning will trigger based on the following that applies: From 60,000 miles (~95,000 km) to 78,000 miles (~125,000 km), or After six (6) years: The “six years” ti… - B514616 Feb 3, 2025 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - B512224 Jan 10, 2025 · Service Bulletin/Repair Instructions
On the main door seal, detachment behavior can be detected in the sealing joint area. Overtime, the sealing material continues to detach more and more, which can cause the seal to dangle and become visible to the customer. - B630324 Jan 10, 2025 · Service Bulletin/Repair Instructions
The welcome light image displayed from the exterior mirror assembly is distorted. - B611124 Jan 7, 2025 · Service Bulletin/Repair Instructions
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access and Passive Go/Exit features may be reduced. - B068524 Dec 3, 2024 · Other
Gear Box Return - B654024 Dec 27, 2024 · Service Campaign
Customers may report various issues in the vehicle, to include: Bluetooth Malfunctions Head Unit Performance Telephony Malfunctions - B653524 Dec 3, 2024 · Service Bulletin/Repair Instructions
Customers may report that the Central Information Display (CID) side of the Multifunction Display flickersonce on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint. - B613024 Dec 19, 2024 · Service Campaign
Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible. - B280224 Dec 20, 2024 · Service Campaign
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splined connection between the double clutch transmission (DCT) and the transfer box. - B280224 Nov 4, 2024 · Service Campaign
Micro-movements combined with frictional corrosion can increase wear on the longitudinal splinedconnection between the double clutch transmission (DCT) and the transfer box. - B653124 Oct 22, 2024 · Service Bulletin/Repair Instructions
When the customer attempts to use the Bluetooth system, they find it is not functioning. It is not possible toestablish a connection to any paired devices. Additionally, the Bluetooth function can no longer be activatedin the Mobile Device menu. The followi… - B652924 Oct 19, 2024 · Service Bulletin/Repair Instructions
During a parking maneuver with activated Park Distance Control (PDC), intermittently the parking instructions displayed in the Central Information Display (CID) are shown in German. The text in the instructions read: "Mit dem Parken beginnen" or “Einparken … - B340324 Oct 11, 2024 · Service Campaign
Improved diagnostic software for the brake system. - B652424 Sep 12, 2024 · Service Bulletin/Repair Instructions
The vehicle may have issues with SiriusXM operation. Specifically, SiriusXM may not be available oroperating in the vehicle; OR SiriusXM audio is interrupted sporadically. The following faults may be stored in the head unit (HU-H6): B7F912 – “Communication … - B652324 Sep 11, 2024 · Service Bulletin/Repair Instructions
Various concerns with Bluetooth operation may be reported in the vehicle, including: The Bluetooth connection between the vehicle and telephone breaks down sporadically. The devicecan be paired again. The Bluetooth connection between the telephone and the v… - B652224 Sep 11, 2024 · Service Bulletin/Repair Instructions
Various concerns with Apple CarPlay may be reported in the vehicle, including: The Apple CarPlay connection is sporadically terminated The connection to Apple CarPlay cannot be established Apple CarPlay cannot be activated No fault memory entry is stored fo… - B310122 Sep 24, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
Source: NHTSA manufacturer communications files.