Complaints about the 2023 Braun RAM Promaster peaked in 2025, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Aug 11, 2025 to Oct 15, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-171 | Mar 20, 2026 | Installed window may have the wrong type of glass for an emergency exit | Structure | 13 | Part replacement |
| 25V-330 | May 21, 2025 | Software error in the security gateway module may cause the rearview camera image not to display | Back-over prevention | 235,640 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.
NHTSA complaint 11693680Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.
NHTSA complaint 11679781Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.