Model year

2023 Braun RAM Promaster

Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Aug 11, 2025 to Oct 15, 2025.

Recall campaigns covering this model year2236k vehicles or units across those campaigns
Owner complaints2Close to the median 2023 van
Severity index0.02023 vans average 5.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Braun RAM Promaster peaked in 2025, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52202522026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2023 Braun RAM Promaster name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2023 Braun RAM Promaster

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Braun RAM Promaster
CampaignFiledSubjectComponentVehiclesRemedy
26V-171Mar 20, 2026Installed window may have the wrong type of glass for an emergency exitStructure13Part replacement
25V-330May 21, 2025Software error in the security gateway module may cause the rearview camera image not to displayBack-over prevention235,640Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Braun RAM Promaster

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Oct 15, 2025Failure Aug 15, 2025Olympia, WASteering

    Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.

    NHTSA complaint 11693680
  2. Filed Aug 11, 2025Failure Aug 9, 2025Centerville, PAAutomatic emergency braking, Warnings, Unknown or other

    Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system faults out continually while driving. The safety features are disabled more than enabled according to the indicator lights on the display. My concern is that it disables the safety feature but question if it can also activate the braking when it shouldn't which could cause very erratic and unsafe event.

    NHTSA complaint 11679781
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE26002 Preliminary evaluation, Electrical system
    Loss of Power Steering Assist
    Opened Mar 2, 2026, still open
Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.