2003 Buick Regal

101 complaints on file, page 1 of 6.

1. Filed Aug 4, 2023Failure May 26, 2023Jacksonville, ILEngine, Fuel/propulsion system, Unknown or otherFire

   I BACKED THE CAR IN DRIVE AND THE GUAGES WERE NORMAL. WHEN I GOT OUT I SAW A SMALL AMOUNT OF SMOKE COMING FROM UNDER CAR BUT WITHIN A MINUTE THERE WERE FLAMES COMING FROM UNDER THE CAR AND WITHIN A FEW MINUTES THE FLAMES WERE ABOVE THE CAR. I CALLED 911 WHEN I SAW FLAMES AND KNEW I WASN'T GOING TO BE ABLE TO PUT THE FIRE OUT MYSELF. THE FIRE DEPT ARRIVED, IT TOOK THEM AT LEAST 30 MINUTES TO PUT THE FIRE OUT. A COUNTY DEPUTY ARRIVED AND THERE IS A POLICE REPORT (I TRIED TO UPLOAD IT AND IT FAILED EACH TIME). THE DAMAGE HAS BEEN INSPECTED BY AN INSURANCE REPRESENTATIVE FROM THE OWNER OF THE HOUSE (UPLOAD FAILED.

   NHTSA complaint 11536533
2. Filed Aug 3, 2020Failure May 19, 2020Bonnerdale, AREngineFire

   TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE REPEATEDLY SHUT OFF WITHOUT WARNING AFTER MULTIPLE ATTEMPTS. UPON INSPECTION OF THE VEHICLE, THE CONTACT'S FRIEND OPENED THE VEHICLE'S HOOD AND DISCOVERED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED. POLICE AND FIRE REPORTS WERE FILED AT THE SCENE, NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TWO MONTHS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA RECALL NUMBER: 09V116(ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

   NHTSA complaint 11343064
3. Filed Dec 26, 2018Failure Dec 20, 2018South ST Paul, MNSeats

   MY DAUGHTER WAS SITTING IN THE PASSENGER FRONT SEAT. THE SEAT KEPT HEATING UP ALMOST UNBEARABLE. THE NEXT DAY CAR WAS OFF ALL NIGHT MY BATTERY DIED AND THE HEATED SEAT WAS STILL HOT NEVER SHUT OFF ALL NIGHT LONG I FOUND A SENSOR UNDER THE SEAT AND UNPLUGGED THAT BUT AM NERVOUS OF MY DRIVER SEAT ALSO SHE HAS NEWBORN BABY WAS WITH US AND THE SEAT DEFINITELY COULD HAVE STARTED ON FIRE VERY DISTURBING ALSO VERY DANGEROUS.

   NHTSA complaint 11163490
4. Filed Nov 7, 2018Failure Nov 7, 2018116,000 milesCharlotte, NCEngine

   WHILE MY VEHICLE IS IN MOTION I CAN SMELL OIL BURNING FROM SOME WHERE

   NHTSA complaint 11149982
5. Filed Jun 4, 2018Failure May 30, 2018258,200 milesBrooklyn Park, MNEngine

   RECALL #15757 WAS PERFORMED BY DEALER ON 2/24/2016. THE VEHICLE AT THE TIME OF THE REPAIR HAD 255,300 MILES ON IT WHEN I TOOK IT TO THE DEALER (BROOKDALE CHEVROLET BUICK.GMC ON 5/30/18 WHEN I TOOK IT BACK TO THE DEALER FOR OIL DRIPPING ON THE MANIFOLD IT HAD 258,200. THERE IS SMOKE COMING FROM UNDER THE HOOD. WE HAD IT IN STORAGE AFTER THE REPAIR AND TOOK IT OUT THIS SPRING. THE WIFE SAID IT SMOKED AND THEN I DROVE IT AND I HAD A LOT OF SMOKE COMING FROM UNDER THE HOOD. SINCE THE REPAIR WE ONLY PUT 2,900 MILES ON THE VEHICLE. SURELY IF THE REPAIR WAS DONE CORRECTLY WE SHOULDN'T BE WORRYING ABOUT OUR SAFETY. THE CAR CAN'T BE DRIVEN AS IS. THE DEALER FLATLY SAID THEY WERE NO LONGER RESPONSIBLE FOR ANY MORE REPAIRS UNLESS I PAY THEM $1,100 TO REPLACE THE VALVE COVER AND VALVE COVER GASKET. THE CAR IS REGISTERED AT THE DEALER UNDER NL COMPANIES BECAUSE I HAVE A RENTAL. THEY CAN'T SEEM TO PUT IT UNDER MY NAME. I CAN APPRECIATE THEIR RELUCTANCE TO REDO THE REPAIRS BUT THERE IS NO WAY OIL SHOULD BE LEAKING AGAIN ON THE MANIFOLD AFTER 2.900 MILES. THEY WROTE DOWN THE WRONG MILEAGE ON THEIR 5/30/18 INVOICE. THERE SHOULD BE 4 DOCUMENTS ATTACHED IF I DID IT CORRECTLY.

   NHTSA complaint 11099493
6. Filed Jan 13, 2018Failure Jan 12, 2018169,900 milesAberdeen, SDExterior lighting

   THE BRIGHT /DIM HEADLIGHT CONTROLLER HITS THE BACK OF THE STEERING WHEEL IF THE STEERING WHEEL IS IN A POSITION DURING A RIGHT DIRECTION CURVE IN THE ROAD. THIS HAS CAUSED THE SWITCH TO CATCH IN BETWEEN SETTINGS AND THE HEADLIGHTS TURN OFF. AN EXAMPLE OF THAT USE WOULD BE GOING AROUND A CURVE AND NEED TO TURN BRIGHT LIGHTS OFF DUE TO ONCOMING TRAFFIC. TO GET THE HEADLIGHTS BACK ON, THE BRIGHT / DIM SWITCH HAS TO BE ACTIVATED AGAIN. THIS VEHICLE WAS PURCHASED NEW BY MYSELF IN 2003 AND HAS BEEN A PROBLEM FOR AS LONG AS I CAN REMEMBER SINCE OWNING THE CAR. I FORGET ABOUT THE PROBLEM WHEN I GET HOME SO NOW I FINALLY REPORT IT IN 2018. THE PROBLEM APPEARS TO BE A FACTORY DEFECT BECAUSE THE SWITCH AND STEERING WHEEL ARE NOT DAMAGED. THE INFORMATION ABOUT WHEN THE INCIDENT HAPPENED IS ONLY THE LAST INCIDENT.

   NHTSA complaint 11062616
7. Filed Aug 30, 2017Failure Aug 12, 2017Terre Haute, INSeat belts

   PASSENGER SEAT BELT LIGHT STAYS ON

   NHTSA complaint 11020534
8. Filed Aug 11, 2017Failure Oct 17, 200980,000 milesNEW Oxford, PAEngine, Service brakes, Unknown or other

   ALL WINDOW COMPONENTS MOTORS AND REGULATORS HAVE BEEN DEFECTIVE IN ALL 4 DOORS BRAKE SHAKING TRANSMISSION SLIPPAGE

   NHTSA complaint 11014548
9. Filed Feb 28, 2017Failure Feb 1, 2017Midland, TXUnknown or other

   2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR RECALL NOTICE - VEHICLE VANDALIZED AT DEALERSHIP - REFUSES TO BE HELD RESPONSIBLE FOR DAMAGES. *SMD THE CONSUMER DID NOT REFERENCE A RECALL. *JB

   NHTSA complaint 10954729
10. Filed Feb 3, 2017Failure Jan 25, 2017300,000 milesPort Orange, FLElectrical system

    UNANNOUNCED TO PURCHASERS, THE BUICK REGAL HAS A REDUNDANT AND DEFECTIVE SECURITY IGNITION SYSTEM THAT PREVENTS THE VEHICLE FROM BEING ABLE TO START WITH THE KEY AFTER THE BATTERY IS DISCONNECTED. IT MUST NOW BE TAKEN TO A DEALERSHIP TO BE DIAGNOSED AND FOR A COSTLY REPAIR. IT WAS STATIONARY, AND THE BATTERY DRAINED DOWN WITH A PHONE CHARGER HOOKED UP. EVEN FOLLOWING THE FACTORY KEY SEQUENCE, THE BATTERY RUNS DOWN BEFORE THE CODE CAN BE CLEARED AND RE-ESTABLISHED.

    NHTSA complaint 10949491
11. Filed Jan 9, 2017Failure Jan 4, 2017200,000 milesGraytown, OHElectrical system, Steering

    MY 03 BUICK REGAL LS WILL SHUTOFF SOMETIMES WHEN TURNING LEFT, OR WHEN USING THE TURN SIGNAL. I CAN NOT FIND THE PAPERWORK, BUT I REMEMBER A RECALL FOR THIS ABOUT 5 TO 8 YEARS AGO. WE DID HAVE IT ADDRESSED, BUT THE PROBLEM HAS COME BACK. TODAY'S DATE IS 1/9/17 AND MY WIFE HAD THIS HAPPEN AGAIN TO HER ON 1/4/17 WHILE MAKING A LEFT HAND CURVE. SHE WAS NOT TURNING OR USING HER TURN SIGNAL. I ONLY HAD IT HAPPEN TO ME ONCE WHILE MAKING A LEFT TURN USING MY TURN SIGNAL. MY MOTHER ALSO HAS AN 03 REGAL GS AND ALSO EXPERIENCED THIS SAME PROBLEM. I CONTACTED THE DEALER WHERE I PURCHASED THE CAR AND THEY TOLD ME THERE IS NO CURRENT RECALL NOR WAS THERE EVER ONE FOR THIS PROBLEM, BUT I KNOW WE HAD IT ADDRESSED ABOUT 5 TO 8 YEARS AGO.

    NHTSA complaint 10943795
12. Filed Dec 9, 2016Failure Dec 6, 2016Taneyville, MOEngine, Steering, Unknown or other

    SERPENTINE BELT CAME OFF AS I WAS DRIVING DOWN 65 S HEADING TOWARD BRANDON FROM SPRINGFIELD, CAN'T GET BELT ON, AND IT WON'T EVEN TURN OVER WITHOUT A JUMP.

    NHTSA complaint 10934325
13. Filed Oct 26, 2016Failure Oct 2, 201639,000 milesCheshire, CTIgnition

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK, THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH PROPERLY. THE IGNITION SWITCH WAS IN THE OFF POSITION AND TOOK MORE THAN TWENTY ATTEMPTS FOR THE KEY TO BE REMOVED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE FAILURE MILEAGE WAS 39,000.

    NHTSA complaint 10919032
14. Filed Sep 12, 2016Failure Jul 16, 2016Sardis, MSAir bags, Service brakesCrash1 injured

    TL* THE CONTACT OWNED A 2003 BUICK REGAL. WHILE DRIVING 5 MPH, THE BRAKES MALFUNCTIONED AND ANOTHER VEHICLE STRUCK THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, THE ENTIRE RIGHT SIDE OF THE BODY, THE FOOT, AND THE NECK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 11/29/16*LJ UPDATED 12/13/16.*JB

    NHTSA complaint 10905903
15. Filed Aug 3, 2016Failure Aug 2, 2016188,000 milesCroydon, PAEngineFire

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER PARKING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 188,000.

    NHTSA complaint 10892724
16. Filed Jul 6, 2016Failure Jun 25, 201669,800 milesRedmoand, WASwitch

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE EVENTUALLY RESTARTED. THE VEHICLE STALLED FIVE TIMES THE SAME DAY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWELVE TIMES BEFORE THE LAST FAILURE. THE DEALER REPLACED THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,800.

    NHTSA complaint 10883088
17. Filed Jun 27, 2016Failure May 22, 2016180,000 milesIndiana, INFuel/propulsion system

    OIL LEAKS,05/22/2016. I HAVE DAD SEVERAL HARD BREAKING TIMES -HIGHWAY-AND I HAVE SENSE NOTICED OIL LEAKING AND SMELLED OIL SMOKE FROM ENGINE.I HAD RECALL #15757 BACK IN 02/2016.CALLED ABOUT PARTS TO FIF PROBLEM.THEY SAY THEY CANT GET PARTS,-ON BACK ORDER- BEEN ALMOST 6 MONTHS,STILL NO PARTS.LOUDACROUS.NO EXCUSE.

    NHTSA complaint 10876978
18. Filed Jun 23, 2016Failure Feb 29, 2016Detroit, MIEngine

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 10876222
19. Filed Jun 7, 2016Failure Oct 15, 201582,000 milesPardeeville, WIPower train

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    NHTSA complaint 10872999
20. Filed May 17, 2016Failure Apr 1, 2016148,000 milesPheonix, AZElectrical system

    TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING APPROXIMATELY 40 MPH THROUGH A BUSY INTERSECTION, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

    NHTSA complaint 10865465