2022 Cadillac CT5

11 complaints on file, page 1 of 1.

1. Filed Sep 11, 2026Failure Sep 10, 2024Fremont, CATires

   michillin pilot sport 4s size 245/40 R 19, all 4 tires became defective, dealer notified was told because of being a vt5 v warranty i bought does not apply to them

   NHTSA complaint 11763729
2. Filed Jul 22, 2026Failure Feb 3, 2026Riverview, FLElectrical system, Body

   Outside door handle/pads stopped working. Car has 30K miles and 2 door handles stopped working and others are starting to be intermittent. Understanding is the pad and electronic switch gets gunked out and wouldn’t make connection. Only way you can open the door is via inside door latch. Seems like a really bad situation if you get into an accident and can’t open thru door from the outside due to a faulty door handle.

   NHTSA complaint 11752089
3. Filed Jul 19, 2026Failure Jun 1, 2026Ponchatoula, LAElectrical system

   The driver door will not open from the outside. My car only has 38k miles on it. All doors will open other than the driver door. This is a safety feature that needs to be recalled and fixed. The dealership even told me this happens often. I have to climb through my passenger door to get in the driver seat. I am a single woman and do not feel safe unless I’m in a busy parking lot bc I could easily get mugged while not being able to safely enter my vehicle fast enough.

   NHTSA complaint 11751375
4. Filed May 27, 2026Failure May 25, 2026Bay Minette, ALBody

   My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.

   NHTSA complaint 11740325
5. Filed Jan 17, 2026Failure Jul 15, 2025Riverview, FLBody

   Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 doors, just happen to be the driver side is the most used.

   NHTSA complaint 11711602
6. Filed Mar 18, 2025Failure Mar 1, 2025Glenn Heights, TXAutomatic emergency braking, Wheels

   The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.

   NHTSA complaint 11648919
7. Filed Mar 12, 2024Failure Jan 26, 2024Rome, NYTread/belt

   See attached document for complaint

   NHTSA complaint 11576798
8. Filed Jan 30, 2023Failure Jan 30, 2023Allen, TXHand heater/cooler

   2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.

   NHTSA complaint 11504437
9. Filed Sep 30, 2022Failure May 1, 20223,500 milesEdmond, OKAir bags

   The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.

   NHTSA complaint 11487338
10. Filed Aug 9, 2022Failure Aug 2, 2022Dania Beach, FLService brakes

    I purchased vehicle on 7/28/22 from Bayview Cadillac in Fort Lauderdale, Florida. On August 2, 2022, I noticed that my brakes were making a loud, harsh, scraping noise when coming to a full stop. Brakes also felt like they were going to lock up or stutter. On August 3, 2022, I brought the car back to the dealership to be serviced. On August 4, 2022, dealership told me that GM and Brembo (brake manufacturer) KNEW of this issue and were working on a bulletin to fix issue but that the bulletin would not be issued until late 2022 or early 2023. GM refused to take back vehicle in this dangerous condition with faulty brakes. Apparently ALL Brembo brakes across many different car manufacturers are having same issue. GM states it is "not a safety concern", however, the brakes are clearly faulty and dangerous. NHTSA should investigate this issue before someone is really hurt or dead.

    NHTSA complaint 11478497
11. Filed Jul 20, 2022Failure Jul 18, 2022Forney, TXAir bags

    Received message on dashboard 'Service Safety Restraint System'. Dealership says that airbag needs to be replaced and it is not safe to drive the car. Manufacture of the car does not have the part and cannot repair the car. No timeframe on when the car can be repaired was given. GM is already under investigation for this same exact issue from 2021 where 15 collisions resulted in airbags not deploying.

    NHTSA complaint 11474858