Complaints over time
Complaints about the 2024 Cadillac CT5 peaked in 2025, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Cadillac CT5
Sedan, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Apr 26, 2025 to Nov 23, 2025.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2024 sedan
Severity index50.02024 sedans average 11.2
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2024 Cadillac CT5 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2024 Cadillac CT5
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Cadillac CT5
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Nov 23, 2025Failure Nov 14, 2025San Jose, CAAir bagsCrash1 injured1 killed
Air bags did not deploy in bad car accident. Safety issue.
NHTSA complaint 11701084 - Filed Apr 26, 2025Failure May 23, 2024North Providence, RIStructure
issue with all doors and trunk moldings - after heavy rain or after washing the car, the frames inside all doors and trunk have water. This will cause rust and body rot over time. Spoke with the dealer yesterday regarding this issue and was told that all cars have issues and I am not alone complaining about this issue.
NHTSA complaint 11656917
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
386 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIC6555A Sep 8, 2026 · Service Bulletin/Repair Instructions
This PI advises of a procedure for a Service Door Latch System message with No Related DTCs - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIP6094A Sep 3, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information communicates an issue with oil leakage from the band clamps on one or both turbocharger(s). This issue is still under investigation and will be updated into a bulletin when the root cause is identified. - PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication - PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIT6110K Jul 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. - 662.10 Jul 7, 2026 · Over The Air
• Improves transmission diagnostic software. • Reduces unnecessary check - PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. - PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6513 May 11, 2026 · Service Bulletin/Repair Instructions
This PI states that if SDGM DTC U3000 Sym 49 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. - PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue - PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6511 Apr 25, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with a replace or low FOB battery message - PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. - PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss - PIT6456D Feb 20, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle. - PIP5841J Feb 12, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. - PIP5841H Feb 4, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. - PIT5985K Jan 27, 2026 · Service Bulletin/Repair Instructions
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc. - PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction. - PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIT6457B Jan 12, 2026 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - PIP5841G Jan 10, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set. - PIT6369B Jan 10, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above. - PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIC6540F Dec 31, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIP6094 Dec 18, 2025 · Service Bulletin/Repair Instructions
This PI acknowledges an issue with oil leakage from the turbocharger band clamp. This issue is still under investigation and will be update into a bulletin when route cause is determined. - PIP6092A Dec 17, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises dealers that Engine Control Module designation E01 is on a ordering restriction through technical assistance. - PIT6457A Dec 12, 2025 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities. - PIT6457 Nov 25, 2025 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. - PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera… - 23-NA-170 May 16, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure. - 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. - PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIC6551A Oct 16, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIT6440 Oct 4, 2025 · Service Bulletin/Repair Instructions
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled. - 22-NA-080 Sep 6, 2025 · Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. - PIP6085 Sep 8, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates a possible issue with an engine timing chain, gear or crankshaft key. - 13598 Sep 9, 2025 · Other
New Vehicle Monitoring Programs Section in IVH - 25-NA-118 May 8, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues. - PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6059C Aug 8, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera. - PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306… - N242435630-05 Jul 23, 2025 · Service Campaign
Customer Satisfaction Program. Certain model years and vehicle makes noted in the table above may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module. - PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. - PIP5601B Jul 18, 2025 · Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. - 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
Source: NHTSA manufacturer communications files.