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Model year

2026 Cadillac CT5

Sedan, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Sep 17, 2025 to Sep 14, 2026.

Recall campaigns covering this model year15,861 vehicles or units across those campaigns
Owner complaints55.0 times the median 2026 sedan
Severity index20.02026 sedans average 15.1
First 24 monthsOpenWindow has not closed yet
Complaints over time

Complaints about the 2026 Cadillac CT5 peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01234202520264
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

80% of complaints about the 2026 Cadillac CT5 name driver assistance

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Driver assistance
4
Speed control
2
Electrical system
1
Engine and cooling
1
Powertrain
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2026 Cadillac CT5

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2026 Cadillac CT5
CampaignFiledSubjectComponentVehiclesRemedy
26V-114Feb 26, 2026General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick…Equipment5,861Not stated
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2026 Cadillac CT5

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Sep 14, 2026Failure May 26, 2026Port Saint Lucie, FLAutomatic emergency braking, Service brakesCrash

    CRITICAL SAFETY SYSTEM FAILURE & CONCEALED SOFTWARE REPAIR: Within 14 days of vehicle delivery, a 2026 Cadillac CT5 experienced a complete failure of its heavily advertised Reverse Automatic Braking (RAB) driver-assistance technology. While reversing at a safe, low speed toward a full-sized stationary vehicle, the system failed to detect the obstacle, issued zero visual/audible warnings, and failed to apply automatic braking, resulting in an unmitigated collision ($2,800 physical damage). SUBSEQUENT OEM CONCEALMENT & SOFTWARE FLASH: The vehicle was taken to an authorized dealership (Wallace Cadillac). While in dealer custody, onboard vehicle logs confirm that GM Update 661.10 was flashed to the vehicle's modules on June 8th. GM Corporate and the dealership subsequently claimed no repairs or updates were performed, stating the system tested "fully functional" on June 13th (after the undisclosed software patch was applied). GM Executive Management (Case #103080717 / PAC Case #101155599) has repeatedly refused to provide written diagnostic findings or supply the owner with the Event Data Recorder (EDR) telemetry logs as requested under the Driver Privacy Act of 2015, communicating denials strictly via telephone to avoid a paper trail. This issue directly correlates with ongoing federal investigations into GM electronic brake control module failures. The failure of active safety collision-avoidance systems poses an immediate, severe safety risk to vehicle occupants and pedestrians.

    NHTSA complaint 11764078
  2. Filed Jul 1, 2026Failure Jul 1, 2026Roswell, GAElectrical system, Adaptive cruise control

    Adaptive Cruise control acts like it’s going to maintain a gap (user selectable gap distance is able to be manipulated and displayed on drivers information center) but will rush right onto a preceding cars bumper. I’m told that even though manual transmission cars have the components and illusion that adaptive cruise control works, it doesn’t which is bad if you think it will work. Please make adaptive cruise control work in manual transmission CT5s like it does in auto. Similarly, the Surround Video Recorder equipment is installed but doesn’t record and isn’t viewable. Please make that function as well. Again, all of the hardware is there - implement it!

    NHTSA complaint 11747734
  3. Filed May 19, 2026Failure May 19, 2026Mchenry, ILAutomatic emergency braking, Warnings, Unknown or other

    While driving vehicle at approximately 50 mph in normal driving conditions, the vehicle’s automatic emergency braking/forward collision system activated an alert when a vehicle ahead of me slowed and turned out of my lane. After the lane was fully clear and there was no obstacle in front of the vehicle, the system aggressively braked and brought the car completely to a stop on the highway. During the event, the vehicle temporarily would not respond to accelerator input even while pressing the gas pedal. This created an extremely dangerous situation and nearly resulted in a high-speed rear-end collision. No crash occurred, but if a larger vehicle such as a semi-truck had been behind me, serious injury or death could have resulted. I am reporting this as a potential false automatic emergency braking / phantom braking event. Vehicle is a rental, history unknown…

    NHTSA complaint 11738910
  4. Filed Feb 17, 2026Failure Feb 8, 2026Muskogee, OKEngine, Power train, Vehicle speed control

    Catastrophic engine failure within 700 miles Requires full engine replacement Problems began around 150 miles on odometer Message: Reduced accelerated speed Check engine light Service transmission system Service variable valve timing system

    NHTSA complaint 11718643
  5. Filed Sep 17, 2025Failure Aug 23, 20251,200 milesOwensboro, KYAdaptive cruise control, Vehicle speed control

    The contact owns a 2026 Cadillac CT5. The contact stated that while driving the vehicle with the Super Cruise feature activated, the message indicated a road construction zone, and the brakes independently activated. The contact stated that there was no road construction nearby. The contact reset the super cruise control feature. The contact stated that while the super cruise control was set at 75 MPH, the vehicle unintendedly accelerated to 100 MPH within seconds. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was awaiting scheduling information. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to cease using the cruise control feature until the vehicle was inspected by the dealer. The failure mileage was approximately 1,200.

    NHTSA complaint 11687842
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

108 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 663.10 Sep 10, 2026 · Over The Air
    This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 mi…
  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIT6426C Sep 15, 2026 · Service Bulletin/Repair Instructions
    If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
  • PIC6555A Sep 8, 2026 · Service Bulletin/Repair Instructions
    This PI advises of a procedure for a Service Door Latch System message with No Related DTCs
  • PIT6544 Sep 2, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIP6094A Sep 3, 2026 · Service Bulletin/Repair Instructions
    This Preliminary Information communicates an issue with oil leakage from the band clamps on one or both turbocharger(s). This issue is still under investigation and will be updated into a bulletin when the root cause is identified.
  • PIT6533B Aug 28, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.
  • PIT6503E Aug 27, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
  • PIT6503D Aug 21, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIT6533A Aug 14, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.
  • PIT6503C Aug 12, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIC6658 Aug 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information informs customers and technicians of the short term work around to restore the proper Themes operation. No parts should be replaced at this time.
  • PIT6512A Aug 3, 2026 · Service Bulletin/Repair Instructions
    This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
  • PIT6110K Jul 28, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
  • N262568830 Aug 4, 2026 · Service Campaign
    Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten the oil filter if found to be loose.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • 662.30 Jul 13, 2026 · Over The Air
    • Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation
  • PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
  • 662.20 Jul 7, 2026 · Over The Air
    • Improves transmission diagnostic software. • Reduces unnecessary check
  • N25-252332 Jun 16, 2026 · Over The Air
    • Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
  • PIT6503B Jun 17, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
  • 661.10 May 27, 2026 · Over The Air
    • Improvements to traction and stability control on uneven terrain • Improvements to braking performance on low-traction surfaces • Improvements to assisted braking • Improvements to active cabin ventilation • Additional protection for the health of you…
  • PIT6215C May 21, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
  • N262547330 May 27, 2026 · Service Campaign
    Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple progr…
  • PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIT6393L May 14, 2026 · Service Bulletin/Repair Instructions
    This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
  • PIP6101B May 11, 2026 · Service Bulletin/Repair Instructions
    The document makes technicians aware of a valvetrain tick noise that is created by one or more soft hydraulic valve lash adjusters. The soft lash adjuster concern is due to debris from the valve rocker arm, entering into the lash adjuster. The document inst…
  • PIT6512 May 11, 2026 · Service Bulletin/Repair Instructions
    This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
  • PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
    Pi created to provide GM dealers with information on gathering information for projection issue
  • PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers a procedure to reset the radio.
  • PIT6393K Apr 28, 2026 · Service Bulletin/Repair Instructions
    This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
  • N262547330-01 May 8, 2026 · Service Campaign
    Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple progr…
  • PIT6511 Apr 25, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with a replace or low FOB battery message
  • 654.51 Apr 23, 2026 · Over The Air
    • Fixes to help ensure responsiveness for the driver display and rear view camera. Improvements to reliability for alerts and chimes.
  • PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
    This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod…
  • N262547330 Apr 16, 2026 · Service Campaign
    Certain vehicles, may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. Important: The module may be several software versions behind and could take multiple pro…
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • N252521591-04 Mar 11, 2026 · Service Bulletin/Repair Instructions
    Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will re-program the IPM or Front View Camera depending on what the vehicle is equipped with.
  • PIT6393J Mar 6, 2026 · Service Bulletin/Repair Instructions
    This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
  • PIT6394E Mar 5, 2026 · Service Bulletin/Repair Instructions
    A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
  • PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
  • PIT6394D Feb 26, 2026 · Service Bulletin/Repair Instructions
    A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
  • PIP6101A Mar 3, 2026 · Service Bulletin/Repair Instructions
    The document makes technicians aware of a valvetrain tick noise that is created by one or more soft hydraulic valve lash adjusters. The soft lash adjuster concern is due to debris from the valve rocker arm, entering into the lash adjuster. The document inst…
  • PIT6456D Feb 20, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
  • PIC6646 Feb 20, 2026 · Service Bulletin/Repair Instructions
    This PI was created to inform of the normal tire appearance with precision package V8V Tire RPO Q2Y.
  • PIT6394C Feb 17, 2026 · Service Bulletin/Repair Instructions
    A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
  • N252521591-03 Feb 11, 2026 · Service Campaign
    Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will re-program the IPM or Front View Camera depending on what the vehicle is equipped with.
  • N252521591-02 Feb 10, 2026 · Service Campaign
    Certain vehicles listed above may have a condition in which hard braking may unexpectedly engage. Dealers will reprogram the Image Processing Module.
  • PIT5985K Jan 27, 2026 · Service Bulletin/Repair Instructions
    This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
  • PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
    This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
Source: NHTSA manufacturer communications files.