SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Feb 27, 2019 to Sep 17, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-673 | Sep 26, 2018 | Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the… | Seat belts | 15,800 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
34 complaints on file, page 1 of 2.
Vehicle: 2019 Cadillac Escalade ESV VIN: [XXX] Engine: 6.2L V8 L86 Mileage: Less than 59,000 miles I am reporting a serious premature engine failure involving the 6.2L L86 engine in my 2019 Cadillac Escalade ESV. The vehicle has been properly maintained with regular oil changes and routine service. On September 8, 2026, the vehicle developed a chirping sound during startup. After driving, the chirping stopped, but a ticking noise occurred when the vehicle was restarted. I immediately had the vehicle evaluated by an independent mechanic. The mechanic kept the vehicle for two nights so that a cold-start evaluation could be performed. On September 10, I was informed that the engine noise was caused by lifter failure. The vehicle was then towed to a Cadillac dealership in [XXX]. On XXX, the Cadillac dealership diagnosed lifter failure and camshaft damage. The vehicle had not experienced a loss of oil pressure, noticeable loss of power, hesitation, or other significant warning symptoms before the failure. I am concerned because General Motors has issued technical service bulletins addressing lifter failures and ticking noises involving the 6.2L L86 engine and the Cadillac Escalade, including GM bulletin 15-06-01-002 and GM bulletin 19-NA-218. The vehicle has less than 59,000 miles. I am requesting that NHTSA document this engine failure and review whether similar failures involving this engine and vehicle warrant further investigation or action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11765152Subject: 2019 Cadillac Escalade - Delayed Engagement 1st/2nd Gear - Dealer Unable to Diagnose Vehicle: 2019 Cadillac Escalade VIN: [XXX] Mileage: 111,590 Date of incident: XXX to present Dealer: Mark Christopher Auto Center, Ontario, CA I am reporting a transmission safety concern. My 2019 Cadillac Escalade experiences a delayed engagement into Drive and slipping/hesitation when shifting into 1st and 2nd gear, especially on initial launch from a stop. There is a 2-3 second delay before the vehicle moves, followed by a harsh engagement. On XXX I took the vehicle to Mark Christopher Auto Center Cadillac in Ontario, CA for diagnosis. The vehicle was retained for diagnosis. On XXX the dealership informed me the technician could not diagnose and could not repair the issue. No repair was performed. The defect remains. This is a known documented issue. GM Preliminary Information PIP5175E, NHTSA TSB #XXX, states: "vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears." The TSB directs technicians to inspect for loose stator support to pump cover bolts causing a leak at the gasket and to inspect the 1234 clutch plates. This delayed engagement creates a safety hazard when entering traffic or making left turns, as the vehicle does not move when expected. I am requesting NHTSA investigation and manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11764263At 60,000 miles the lifter failed and bent a pushrod rod while driving 65mph on the interstate. I had to slow my driving to 40mph in heavy traffic and "limp" it to the dealership. When I drove it to the local Cadillac dealership, they confirmed what had happened. There were no warning lamps prior to this happening. This is a common failure due to the weak lifters in GM's AFM/DOD feature. If these engines had the same lifters/cam as the Corvettes and Camaros that don't have AFM/DOD, these engines would be a lot more reliable.
NHTSA complaint 117496952019 Escalade. During summer temperatures, unable to control pedal position adjustment and vehicle automatically moves the pedals all the way forward. When the pedal position button is pushed, the pedals make clicking noise but do not adjust. No warning lights. Issue is intermittent. It becomes very difficult to drive the vehicle with both the accelerator and brake pedals in the fully forward position. Vehicle has not been inspected.
NHTSA complaint 1173362611/26/25 at 85,400 miles on the v8 6.2L L86 engine, I began experiencing rough idle, loss of engine power and propulsion, a ticking/ knocking noise at idle and when RPMs increased as well as blinking engine warning light. Diagnostics/Repair work was done by Reliable GMC/Cadillac of Roseville to fix an ignition coil that was giving the engine error code. 2/24/26 At 86,697 miles, I began having rough idle worse than before, loss of power when accelerating and driving, knocking sounds that increased with acceleration in RPMs as well as a blinking engine warning light. All spark plugs and wiring were changed by Cadillac which resolved engine error codes for misfire. Diagnostics/Repair was done by Reliable GMC/Cadillac of Roseville. 3/30/26 at 87,246 (only 549 miles since the previous work up,) the car began to idle rough, and have a audible rhythmic tapping and knocking when accelerating and increasing RPMs. During driving, I experienced flashing engine light, and then sudden loss of power and control of vehicle. 3/30/26 Veh towed toThompson GMC, of Placerville, CA diagnosed vehicle with full engine failure from broken connecting rods and crankshaft of engine. Dealership is recommending full engine replacement, costing approx $23,000. This engine failure occurred on XXX in [XXX] …a dangerous, steep and curvy 2 lane highway. The engine light and loud forceful knocking happened almost simultaneously, without warning. I was forced to perform a dangerous maneuver to exit the highway into a gas station. Had I not done so, the engine failure could have caused full control loss of the vehicle. Traveling approx 50-65mph with my wife, [XXX] son and 2 daughters, an engine failure put my entire family at risk of serious injury or death. Had I not acted quickly, the outcome would have been catastrophic if not fatal. The vehicle is currently at Thompson GMC, [XXX] and available for further inspection. We believe this may be related to NHTSA EA25007. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
NHTSA complaint 11728347Rough running engine at idle. The vehicle also shows low oil pressure at idle 13psi. Took to several service technicians and was told this is unfortunately a flaw in the engine design and there is not a known current remedy. Also they are surprised that this model was not covered under the same recall campaign that later models are as they are nearly identical engines. The transmission also gave out on this same vehicle at 85k miles.
NHTSA complaint 11727501Transmission would intermittently lock up and cause rough running conditions. Occasionally causing wheels to lock up and the vehicle to lose control. Took the vehicle to multiple service facilities and was told this is a common issue with this transmission and it is in need of replacement to remedy the issue. The vehicle has 85,000 miles on it.
NHTSA complaint 11727496The contact owns a 2019 Cadillac Escalade ESV. The contact stated while driving approximately 65 MPH, the rear wheels locked up and the vehicle stopped moving. There was no warning light illuminated. The vehicle was towed to the residence, and the vehicle was not driven. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 26V085000 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 127,000.
NHTSA complaint 11725207Odometer Fraud. The contact purchased a 2019 Cadillac Escalade ESV on November 5, 2025, from a private dealer. The contact stated that upon having a State Inspection performed on the vehicle, the vehicle failed the inspection. The mechanic stated that the amount of mechanical work needed to repair the vehicle did not match the low mileage on the vehicle. The contact then obtained a Carfax Report and discovered the mileage discrepancy. At the time of purchase, the vehicle mileage was 65,800; however, the Carfax report discovered that the mileage was 237,000 in September of 2025. The contact reported the issue to the Maryland Department of Motor Vehicles and the Virginia Department of Motor Vehicles. In addition, the contact reported the issue to the Howard Police Department and the Howard County District Attorney of Maryland. After having the cases dropped by the various agencies, the contact called U.S. Immigration and Customs Enforcement and was referred to the NHTSA to report the issue.
NHTSA complaint 11722926My vehicles passenger seat is laid back and the button to bring seat back up is not functioning. The passenger side window will not roll up or down, the sensor on the side view mirror is not working. The automatic power running board is not working on passenger side. The tire monitor is not working.
NHTSA complaint 11720020I was driving on the freeway on Cruise Control going 80 mph. All the sudden my speedometer dropped and I had no power. My Transmission Light Started Blinking Cruise Control stopped working and my Car Started Shaking Violently and Sounded Clunky. I had to pull over to the shoulder immediately. I Called my Mechanic and he told me not to drive it any Further So we Towed the vehicle to his shop. There was absolutely no warning signs. This was the only sign something was wrong.
NHTSA complaint 11708217It had a rough idle and took it to the dealer. Cam shaft failure most likely due to faulty lifters and engine replacement needed. Similar to known issues on this year and on years that are involved in recall. This could lead to engine failure and loss of propulsion like the newer years. Car has been properly maintained and serviced at dealer.
NHTSA complaint 11708057Engine has low oil pressure at idle
NHTSA complaint 11706451I bought this 2019 Cadillac Escalade for family safety in November 2024 for 2000 miles from Ken Garfield dealership in America fork Utah. Four months ago he had a mechanical failure which costed $13,000 to repair to which Cadillac covered 90% of the cost. I got it back an 1000 miles later the engine had complete engine failure. Now they are saying they will only cover 60% of the coverage to fix the repair. I have six children and this is our only car. I need my engine repaired. This is a huge burden and we just took a loan out to pay the last repair. Please I beg of you help me.
NHTSA complaint 11699521My 2019 Cadillac Escalade ESV experienced a major engine failure that required a complete engine replacement. Before the failure, the vehicle showed warning signs including rough running and loss of performance. My certified mechanic later explained that the cause of the failure was consistent with engine defects that have led to GM’s recall on later-model Escalades. However, the 2019 model year is excluded from that recall. The failure was severe enough that it posed a safety risk had it occurred at highway speed, and it required over $20,000 to replace the engine plus thousands more in related repairs. Multiple other major components failed around the same time (suspension components, thermostat, and A/C compressor). I am filing this report because the failure pattern appears identical to what GM has acknowledged on recalled Escalade engines, and I am concerned that the defect may affect more vehicles than currently included in the recall. My mechanic confirmed that the failure is reproducible and consistent with the known defect on later models.
NHTSA complaint 11699509The engine developed a ticking noise followed by loss of power. Mechanic diagnosed lifter and camshaft failure, which may be related to the Active Fuel Management system. This caused metal contamination and requires complete engine replacement. This appears to be a widespread issue on GM 6.2L engines.”
NHTSA complaint 11699181Had all of my lifters replaced and cam shaft 6 months ago because of the faulty engine gm has started to recognize. I spent $7500.00 yesterday 10/28/2025 i was driving and my car started shaking and shutting down in the middle of a busy intersection. luckily i got it off the road safely before be hit. traction control light was on and the check engine light goes from blinking to solid and then back to blinking. its now back at the shop for he second time this year for what will likely be another VERY expensive fix
NHTSA complaint 11696318My wife was driving our 2019 Cadillac Escalade to work when the vehicle check engine light came on and started to smoke and shake violently. She avoided injury but the car was not drivable. A local independent service center said that the car's cylinder #1 was full of fuel, the spark plug was wet, reported loud bottom end engine noise and that we replace the engine. This appears to be the same issue that sparked the recall of 2021-2024 models. We have proceeded with ordering a replacement engine as a result. The old engine will be available for further inspection if necessary. There were no warning signs prior to this incident.
NHTSA complaint 11696114I had taken my car in while it was under warranty for my motor the car wouldn’t move at all or start. They said it was a cylinder so they replaced the one cylinder and didn’t check any others. Just recently in January 2025 I took it back to the dealer for the same issues and they told me I need a whole new motor. Now the car is out of warranty. They charged me close to $1000 just to diagnose the car and tell me I need a They charge me close to $1000 just to diagnose the car and tell me I need a new motor. Apparently the other side of the motor they didn’t check had failed. Also my running boards were taken to the dealer for not working properly and they didn’t fix them while under warranty and now it’s still doing the same thing. Now my air condition isn’t blowing cold air I have taken it to the dealer. They claim I have different kind of freon, but I never replaced the Freon. It’s original to the car when it was purchased. They are charging me $1100 just to diagnose the vehicle.
NHTSA complaint 11667681The contact owns a 2019 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning light was illuminated. The contact pulled over and contacted an independent mechanic. The check engine warning light was then illuminated. The vehicle was taken to the independent mechanic, who diagnosed that there was a misfire in cylinder #5. The spark plugs were replaced, and the oil was changed, but the failure persisted. The vehicle was taken back to the independent mechanic, who discovered metal shavings in the engine and determined that the camshafts and lifters needed to be replaced. The vehicle was then taken to the dealer, who also determined that there was a misfire in cylinder #5 and recommended that the engine be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,700.
NHTSA complaint 11659491Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.