Model year

2002 Cadillac Escalade EXT

Pickup, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from Oct 6, 2004 to Jul 6, 2015.

Recall campaigns covering this model year13.66M vehicles or units across those campaigns
Owner complaints22Close to the median 2002 pickup
Severity index13.62002 pickups average 11.5
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2002 Cadillac Escalade EXT peaked in 2006, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02462004200652008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

45% of complaints about the 2002 Cadillac Escalade EXT name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
10
Engine and cooling
4
Electrical system
2
Tires
2
Airbags
1
Stability and traction control
1
Powertrain
1
Steering
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Cadillac Escalade EXT

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Cadillac Escalade EXT
CampaignFiledSubjectComponentVehiclesRemedy
04V-129Mar 17, 2004On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open…Structure3,662,211Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Cadillac Escalade EXT

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

22 complaints on file, page 1 of 2.

  1. Filed Jul 6, 2015Failure Sep 19, 2013153,000 milesNewark, OHService brakes

    SLOWING DOWN FOR A RED LIGHT, HAD MY FOOT ON THE BRAKE PEDAL. AS THE TRUCK SLOWED DOWN THE ABS SYSTEM TOOK OVER, CAUSING THE BRAKE PEDAL TO "PULSATE". I DIDNT THINK THE TRUCK WOULD STOP SO I SWERVED TO THE RIGHT IN ORDER TO MISS THE VEHICLE IN FRONT OF ME THAT HAD ALREADY STOPPED. LUCKILY MY TRUCK STOPPED, BUT IT WAS RATHER SCARY. IT HAS HAPPENED TO MY WIFE AND DAUGHTER ALSO. THERE WAS A RECALL ISSUED FOR CHEVROLET AND GMC VEHICLES IN THE " SEVERE CORROSION" AREAS, OHIO BEING ONE OF THE STATES, WHICH IS WHERE I LIVE. THE RECALL # IS 05068A. I AM CURIOUS WHY CADILLAC VEHICLES WERE NOT INCLUDED IN THIS RECALL EVEN THOUGH THE SAME ISSUE IS HAPPENING AND IS GETTING MORE AND MORE FREQUENT. ANY LIGHT THAT CAN ME SHED ON THIS IS GREATLY APPRECIATED. THANK YOU. UPDATED 9/25/15 *LN UPDATED 11/07/2017*CN

    NHTSA complaint 10732316
  2. Filed Jun 19, 2015Failure Jun 19, 2015163,289 milesNewark, OHService brakes

    ANOTHER VEHICLE RAN STOP SIGN, I HAD TO STEP HARD ON BRAKE PEDAL TO AVOID AN ACCIDENT. SHORTLY AFTER I NOTICED THE BRAKE PEDAL GETTING CLOSER TO "BOTTOMING OUT" EACH TIME I APPLIED THE BRAKES. UPON ARRIVING HOME I FOUND, ON THE LEFT SIDE UNDERCARRIAGE BELOW THE BACK SEAT, FLUID DRIPPING AND APPROXIMATELY 24" OF THE FRAME AND UNDERCARRIAGE SATURATED WITH BRAKE FLUID. WHEN I CRAWLED UNDER THE VEHICLE I TRACED THE BRAKE LINE FROM THE MASTER CYLINDER BACK AND FOUND THE LINES TO BE RUSTED. THE LINE THAT IS LEAKING MUST HAVE RUSTED THRU. UNFORTUNATELY, DUE TO DESIGN I CANNOT SEE THE BREAK IN THE LINE NOR, IT APPEARS, CAN I REPAIR IT MYSELF DUE TO ACCESSIBILITY.

    NHTSA complaint 10726302
  3. Filed Nov 1, 2014Failure Nov 1, 201490,000 milesSelden, NYAir bags

    I WAS DRIVING HOME. OUT OF NO WHERE MY DRIVERS SIDE - SIDE AIRBAG DEPLOYED SPONTANIOUSLY. I BEGAN LOSING CONTROL OF THE VEHICLE BECAUSE THE NOISE WAS SO LOUD, AND STARTELING THAT I THOUGHT SOMEONE STRUCK MY DRIVERS SIDE. I AM LEFT SIDE - HEARING IMPAIRED, MY WHOLE LEFT SIDE WENT NUMB AND BEGAN TO RING PIERCINGLY. I GAINED CONTROL BACK OF THE VEHICLE AND TRIED TO EXIT THE TRUCK. I WAS ENGULFED IN CHEMICALS AND COULDN'T SEE. I TRIED TO OPEN THE DOOR AND COULDN'T AS THE AIRBAG BLOCKED MY EXIT, AND / OR ROLLING DOWN THE WINDOW. WHEN THE AIRBAG BEGAN TO DEFLATE I WAS ABLE TO EXIT THE VEHICLE. I WAS FORTUNATE MY SON AND HUSBAND WERE BEHIND ME AS WE DROVE HOME. THEY HAD NO IDEA WHAT WAS HAPPENING AS I JUMPED OUT OF MY TRUCK WITH A WHITE CLOUD OF FUMES BEHIND ME. I NOW FEEL AS THOUGH MY EAR HAS BEEN STABBED AND MY NOSE/THROAT ARE BURNING. *TR

    NHTSA complaint 10651875
  4. Filed Sep 6, 2014Failure Aug 20, 2014193,000 milesBuffalo, NYEngine

    THE EXHAUST MANIFOLD BOLTS ARE BROKEN AND THE MUFFLER REPAIR SHOP SAID THIS COULD LEAD TO A MAJOR REPAIR BILL IF THE OTHER BOLTS BREAK TAKING THE MANIFOLD OFF, IT COULD LEAD TO THE EGR PIPE BRAKING AND THIS IS A SUBSTANTIAL REPAIR BILL JUST REPLACING EACH EXHAUST MANIFOLD BOLT AS IS, THEN, THE REPAIR SHOP WANTS ME TO BUY NEW EXHAUST MANIFOLDS SO THEY CAN WARRANTY THEIR WORK. THIS SHOULD BE A RECALL ISSUE OR NEW EXHAUST MANIFOLDS & GASKET W/UPGRADED BOLTS. PLEASE HELP YOUR LOYAL CUSTOMER. *TR

    NHTSA complaint 10631232
  5. Filed Jun 30, 2014Failure May 13, 2009Amsterdam, NYEngine

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

    NHTSA complaint 10607158
  6. Filed Feb 18, 2014Failure Feb 11, 2014123,000 milesCheshire, CTService brakes

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE BRAKE LINE FRACTURED IN THE DRIVEWAY WHILE HE WAS DRIVING. THE CONTACT TOOK THE BROKEN BRAKE LINE TO THE DEALER WHERE THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD DETERIORATED DUE TO RUST AND THE BRAKE LINE SYSTEM HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

    NHTSA complaint 10564764
  7. Filed Jan 24, 2014Failure Jan 24, 2014Deseronto, CAEngine

    I AM ANOTHER UNHAPPY GM VEHICLE OWNER DUE TO A VERY COMMON SAFETY ISSUE ON THEIR ENGINES, THE BOLTS ON MY EXHAUST MANIFOLD HAVE BROKEN, 3 IN JUST ONE WEEK, AND IM SURE THE OTHERS WILL BREAK TOO IN JUST A MATTER OF TIME.. I THINK GM SHOULD DO A RECALL ON THIS ISSUE, BCUS IT WILL NOT ONLY LOOK GOOD ON THEM BUT KEEP THEIR FUTURE COSTUMERS HAPPY.. IF I DO NOT GET A RECALL ON THIS , I WILL NEVER EVER AGAIN OWN ANOTHER GM VEHICLE... DODGE HERE I COME... MY WIFE'S VEHICLE IS A DODGE AND HAS 3 TIMES THE KMS AS MINE AND HAS NEVER HAD ANY MAJOR ISSUE ... OWN UP GM AND MAKES US PROUD AGAIN TO OWN A GM VEHICLE... *TR

    NHTSA complaint 10561355
  8. Filed Aug 7, 2012Failure Jul 16, 2012130,000 milesRiverdale, ILService brakes

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT WAS DRIVING 70 MPH AND APPLIED THE BRAKES HOWEVER, THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A MECHANIC WHO NOTICED A DESIGN FLAW WITH THE INNER BRAKE PAD, WHICH WAS MISSING. THE TRIPPING SENSOR ON THE BRAKE PAD CAUSED ALL OF THE FLUIDS TO LEAK. THE MECHANIC HAD TO REPLACE THE BRAKE CALIPERS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

    NHTSA complaint 10469487
  9. Filed Jan 8, 2012Failure Jan 5, 2012109,200 milesPetal, MSService brakes, Hydraulic

    WHILE DRIVING AT 35 MPH AN EMERGENCY SITUATION REQUIRED A HARD APPLICATION OF THE BRAKES. THE VERY NEXT STOP SIGN MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. THE TRUCK WAS LEAKING BRAKE FLUID AT ABOUT A DROP EVERY SECOND FROM ONE OF THE HARD METAL BRAKE LINES THAT ARE ROUTED UNDER THE DRIVER'S SEAT ALONG THE FRAME. THERE ARE FOUR BRAKE LINES THAT ARE ROUTED TOGETHER AND COULD NOT TELL WHICH ONE WAS LEAKING. EACH OF THEM IS HEAVILY RUSTED. *TR

    NHTSA complaint 10442866
  10. Filed May 9, 2011Failure Apr 11, 200530 milesWestern Port, MDService brakes, Hydraulic

    TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE EXT. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT WHEN THE BRAKES BEGAN TO PULSATE UPON ENGAGING. THE BRAKES WERE APPLIED REPEATEDLY BEFORE THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED SIX DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE PASSENGER SIDE ABS SENSOR, FRONT AND REAR ROTORS, MASTER CYLINDER AND FOUR BRAKE CALIPERS WERE REPLACED. MOST RECENTLY, THE ENTIRE BRAKE LINE RUSTED AND WAS ALSO REPLACED WHICH REQUIRED THE BODY OF THE VEHICLE TO BE DISENGAGED FROM THE FRAME TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 30. THE VIN WAS UNAVAILABLE. UPDATED 06/16/11*LJ UPDATED 1/24/2012 *LN *TR

    NHTSA complaint 10399603
  11. Filed Oct 22, 2009Failure Oct 17, 200936,000 milesStaten Island, NYService brakes, Electric

    WHILE DRIVING MY CADILLAC ESCALADE WITH MY FAMILY AND BRAKING AT A LOW SPEED (LESS THAN 15 MPH) THE ABS SYSTEM SEEMED TO HAVE GONE OFF WITHOUT THE ABS LIGHT GOING ON AND SUBSEQUENTLY THIS ALMOST CAUSED ME TO CRASH INTO THE VEHICLE IN FRONT OF ME HAD I NOT PULLED TOWARD THE CURB. I WENT ON THE INTERNET TO RESEARCH THE ISSUE AND FOUND THAT THIS IS QUITE A COMMON ISSUE WITH THIS CAR AS MANY OTHER OWNERS HAVE REPORTED IT. SUBSEQUENTLY THEREAFTER THE ISSUE HAS BEEN RE-OCCURRING AND I BROUGHT IT TO MY LOCAL CADILLAC DEALER. I TOLD THE SERVICE CENTER WHAT MY RESEARCH FOUND AND BECAUSE A COMPUTER SCAN DID NOT EVEN PICK UP THE ISSUE THEY DECIDED T IT MIGHT BE DUE TO THE ABS SENSORS BEING DIRTY ALSO THE SERVICE CENTER REPRESENTATIVE AND MECHANIC BOTH SAID TO ME THAT THEY HAVE SEEN THIS ISSUE A NUMBER OF TIMES. THEY CLEANED OFF THIS ABS SENSOR AT WHICH TIME A TEST REVEALED THAT ONE OF THE SENSORS WAS READING IMPROPERLY. SO THEY SAID TO REPAIR IT I NEED TO CHANGE THE ENTIRE WHEEL HUB ASSEMBLY ON THAT SIDE. AFTER THEY CHANGED THAT SIDE AND AFTER ANOTHER TEST DRIVE THE ISSUE STILL RECURRED. THIS TIME THEY SAID MAYBE WE NEED TO CHANGE THE OTHER SIDE AS WELL. NOW THEY ARE IN THE PROCESS OF CHANGING THE OTHER WHEEL HUB ASSEMBLY TO SEE IF THE ISSUE IS CORRECTED. THE COST FOR REPAIRS IS WELL OVER $1200. THE CAR IS OUT OF WARRANTY BUT ONLY HAS 36,000 MILES ON IT AND DRIVES UNDER NORMAL CONDITIONS. I TRIED TO CONTACT GM'S CUSTOMER SERVICE WHO ARE OF NO HELP AND ALSO ASKED TO HAVE THIS ISSUE REPORTED FOR SOME TYPE OF REVIEW OR POTENTIAL RECALL. THIS IS A SERIOUS CONCERN AS IT AFFECTS THE BRAKING SYSTEM OF THEIR VEHICLE THAT DOES NOT SEEM DUE TO WEAR OR TEAR BUT AN ISSUE WITH MANUFACTURING. THE SENSOR ITSELF CANNOT EVEN BE SWAPPED OUT, ONLY THE ENTIRE ASSEMBLY. THIS IS QUITE SCARY THAT AT ANY TIME DURING THE ENTIRE PROCESS MY ABS LIGHT DID NOT GO OFF AND IT DID NOT SEEM THAT THE CADILLAC DEALERSHIPS OWN COMPUTERS COULD NOT PROPERLY DIAGNOSIS THE ISSUE. *TR

    NHTSA complaint 10289352
  12. Filed Jan 31, 2007Failure Jan 30, 2007Allen, TXParking brake, Service brakes, Drum

    RECENTLY, MY VEHICLE WAS PRESENTED TO FIRESTONE FOR STATE INSPECTION. THE VEHICLE INVOLVED IN THIS COMPLAINT IS A 2002 CADILLAC ESCALADE EXT. FOLLOWING THE INSPECTION, I WAS INFORMED THE VEHICLE'S PARKING BRAKE WOULD NOT HOLD THE VEHICLE. I WAS FURTHER INFORMED THAT THIS PROBLEM WAS PREVELANT IN THE CADILLAC ESCALADE PRODUCTION LINE AND SIMILAR SERIES SUCH AS THE CHEVEROLET AVALANCHE. THE ASSOCIATE ATTRIBUTED THE MAJOR SAFETY ISSUE TO THE MANUFACTURER'S NEGLECT TO ADOPT AN EFFECTIVE RETAINING CLIP WHICH RESULTS IN PREMATURE WEAR OF THE PARKING BRAKE SHOES. THIS DEFECT NOT ONLY COMPROMISES THE EFFICIENCY OF THE PARKING BRAKE, BUT PREMATURELY WEARS AND SIGNIFICANTLY DAMAGES THE ROTORS OF THE VEHICLE NEEDED TO ENGAGE THE PARKING BRAKE. DUE TO THIS MANUFACTURER DEFECT, MY VEHICLE FAILED INSPECTION AND IS PENDING OVER $500.00 IN REPAIRS TO CORRECT THE SAFETY ISSUE. WHEN THE VEHICLE WAS PRESENTED TO A BRAKE SHOP, THE TECHNICIANS WERE UNABLE TO DISASSEMBLE THE REAR DRIVERSIDE HUB TO ACCESS THE PARKING BRAKE SHOES. A BOLT WHICH NEEDED TO BE REMOVED WAS LOCK-TITE TO THE POINT OF PERMANENT AND STATIC FIXTURE (WITH THE ONLY METHOD OF REMOVAL BEING THE GRIND OR CUT THE BOLT OUT). BECAUSE OF THESE ISSUES, I AM UNABLE TO PASS SAFETY INSPECTIONS IN THE STATE OF TEXAS. THE PARKING BRAKE WAS NEVER ENGAGED WHILE DRIVING AND NEVER ENGAGED TO CREATE FRICTION WITH THE MOVING WHEELS. WHEN THE PARKING BRAKE IS DEPRESSED, THE LEVER MOTIONS WITH LITTLE RESISTANCE ALL THE WAY TO THE FLOORBOARD.

    NHTSA complaint 10181260
  13. Filed Dec 12, 2006Failure Dec 9, 20066,000 milesWest Long Branch, NJIgnition

    DEFECTIVE EQUIPMENT. IGNITION SWITCH BROKE. AAA SENT LOCKSMITH. LOCKSMITH SAID HE HAS CHANGED APPROX. 14 OF THESE IN LAST 1 AND 1/2 WEEKS. BRASS PART AND SPRING BREAK OFF LEAVING IGNITION DEAD/UNABLE TO START OR MOVE VEHICLE. I WAS FORTUNATE THIS HAPPENED IN MY DRIVEWAY AND NOT OUT ON THE ROAD. $347.00 LATER AND IT CAN HAPPEN AGAIN AT ANY TIME. BEFORE LOCKSMITH SHOWED UP CADILLAC WANTED TO DISCONNECT TRANSMISSION AND DROP DRIVE SHAFT PLACE ON FLATBED TO TRANSPORT TO DEALERSHIP. WHAT WOULD THAT HAVE COST ME? CONSUMERS SHOULD NOT BE HELD HOSTAGE WITH THIS POOR QUALITY PART. *NM

    NHTSA complaint 10175982
  14. Filed Oct 19, 2006Failure Oct 13, 2006Adelphi, MDTransfer case (4-wheel drive)

    ALL WHEEL DRIVE TRANSFER CASE DEFECTIVE. WHEELS LOCK AND "HOBBLE" IN LOW SPEED TURNS. *NM

    NHTSA complaint 10171367
  15. Filed Jun 4, 2006Failure May 15, 200666,857 milesNewport Beach, CASwitch

    IGNITION SWITCH: THE TRANSMISSION MAY GET STUCK IN THIRD GEAR AND THE INSTRUMENT PANEL MAY STOP WORKING DUE TO FAILURE OF THE IGNITION SWITCH. *NM

    NHTSA complaint 10158948
  16. Filed May 25, 2006Failure May 25, 200682,111 milesREX, GAAutomatic (asc)

    DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE AUTOMATIC STABILITY CONTROL (ASC) LIGHT ILLUMINATES. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON MULTIPLE OCCASIONS WHERE THE ASC SENSOR WAS REPLACED. EACH TIME REPLACEMENT HAS NOT REMEDIED THE PROBLEM. A MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE AND DETERMINED NO REPAIRS ARE AVAILABLE AT THIS TIME.

    NHTSA complaint 10158260
  17. Filed Feb 28, 2006Failure Feb 10, 200659,325 milesClear Lake, MNService brakes, Antilock/traction control/electronic limited slipCrash

    9:30 AM ON FRIDAY, FEBRUARY 10, 2006. 2002 CADILLAC ESCALADE EXT. ATTEMPTED TO STOP ON A RESIDENTIAL ROAD IN AN EFFORT TO BACK INTO A DRIVEWAY. I WAS MOVING AT A VERY LOW SPEED (LESS THAN 5 MPH) AND THE VEHICLE FAILED TO SLOW AND CONTINUED OFF THE ROAD AND INTO A CULVERT. STRUCK A TREE AND THERE WAS AN ESTIMATED $2,500 TO 5,000 IN DAMAGES (NO INJURIES). ROAD CONDITIONS: SNOW, BUT NOT SLICK PHOTOS WERE TAKEN IMMEDIATELY FOLLOWING ACCIDENT. IMMEDIATELY CONTACTED CADILLAC CERTIFIED DEALER FOR SERVICE. DEALER STATED THEY WERE NOT ABLE TO REPLICATE THE CONDITIONS AND/OR SITUATION. DEALER SUGGESTED I CONTACT GM DIRECTLY TO DOCUMENT MY CONCERNS. SPOKE WITH CHERYL DANBEY AND BARBARA GREEN OF THE PRODUCT ALLEGATION DEPARTMENT. NEITHER WERE CONCERNED OR HELPFUL AND STATED THERE WERE NO RECALLS SPECIFIC TO MY CONCERNS FOR MY SPECIFIC VEHICLE. *JB

    NHTSA complaint 10151466
  18. Filed Dec 27, 2005Failure Dec 23, 200570,528 milesLittleton, MACooling system, Service brakes, Antilock/traction control/electronic limited slip

    DT: THE CONTACT STATED THE ABS ACTIVATED AT LESS THAN 30 MPH. WHEN APPLYING THE BRAKES THERE WAS A CHATTERING SOUND COMING FROM THE BRAKE PEDAL. THIS WAS ON ONGOING PROBLEM. THE FIRST OCCURRENCE HAPPENED IN SEPTEMBER 2004. THE DEALERSHIP REMOVED THE CORROSION FROM THE ABS SENSORS. THE PROBLEM DID NOT RETURN UNTIL DECEMBER 23, 2005. THE CIRCUMSTANCES WERE THE SAME AS BEFORE. THE DEALERSHIP CLEANED THE CORROSION FROM THE ABS SENSORS. THE PROBLEM HAS NOT RECURRED. *AK THE WATER PUMP WAS REPLACED. UPDATED 01/19/06. *JB

    NHTSA complaint 10146167
  19. Filed Nov 12, 2005Failure Dec 27, 2003Mcdonough, GATires

    THIS IS A SYNOPSIS OF THE INCIDENTS WITH GOODYEAR WRANGLER HP TIRES (P265/70R17) THAT HAVE OCCURRED WITH MY 2002 CADILLAC ESCALADE EXT. THE FIRST INCIDENT OCCURRED ON DECEMBER 27, 2003, MYSELF ALONG WITH MY FATHER, MOTHER, SISTER AND COUSIN ELLISON WAS TRAVELING IN A 2002 CADILLAC ESCALADE EXT. AS WE WERE TRAVELING DOWN INTERSTATE 16 FROM MACON, GEORGIA TO SAVANNAH, GEORGIA, THERE WAS A LOUD POPPING SOUND AND THE REAR OF THE VEHICLE WAS THROWN INTO THE AIR. ONCE THE REAR OF THE VEHICLE HIT THE GROUND, I WAS ABLE TO SAFELY MANEUVER THE VEHICLE OFF TO THE SIDE OF THE ROAD. WHEN WE EXITED THE VEHICLE, WE NOTICED THAT THE THREAD HAD COMPLETELY SEPARATED FROM THE RIGHT REAR TIRE. THERE WAS ALSO SUBSTANTIAL DAMAGE DONE TO THE REAR OF THE VEHICLE. ON NOVEMBER 18, 2004, WHILE MY FATHER AND MOTHER WERE TRAVELING ON I-95 NEAR BRUNSWICK, GEORGIA, THEY FELT A THUD AND IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. WHEN THEY EXITED THE VEHICLE, THEY NOTICED THAT THE RIGHT FRONT TIRE THREAD HAD STARTED TO SEPARATE. ON NOVEMBER 30, 2004, LESS THAN TWO WEEKS AFTER THE PREVIOUS TIRE INCIDENT, MY FATHER AND MOTHER WAS TRAVELING ON INTERSTATE 16 NEAR STATESBORO, GEORGIA. AT THIS POINT IN TIME, THE LEFT REAR TIRE BLEW OUT. AGAIN MY FATHER WAS ABLE TO SAFELY MANEUVER THE VEHICLE OFF TO THE SIDE OF THE ROAD. ON FEBRUARY 18, 2005, WHILE MY FATHER AND MOTHER WERE TRAVELING IN MISSISSIPPI ON INTERSTATE 10. WHILE THEY WERE DRIVING DOWN INTERSTATE 10, THE RIGHT REAR TIRE BLEW COMPLETELY OUT. ON APRIL 3, 2005, MY FATHER WAS DRIVING THE VEHICLE AROUND TOWN IN SAVANNAH, GEORGIA. HE NOTICED THAT THE VEHICLE STARTED VIGOROUSLY SHAKING. AT THIS POINT, HE STOPPED THE VEHICLE AND SAFELY PULLED OVER TO THE SIDE OF THE ROAD. WHEN HE LOOKED AT THE TIRES, HE NOTICED THAT THE THREADS WERE SEPARATING FROM THE TIRE. *JB

    NHTSA complaint 10142524
  20. Filed Jul 15, 2005Failure Jul 15, 2005Sacramento, CAElectric power assist system

    I AM CURRENTLY HAVING A RE-OCCURING PROBLEM WITH THE STABILITY TRACK. I HAVE HAD IT SERVICED FOUR TIMES NOW TO NO AVAIL. EACH TIME I TAKE IT IN THEY TELL ME IT IS A COMPUTER PROBLEM, AND THAT IT JUST NEED TO BE RESET. I HAVE YET TO HAVE AN ACCIDENT, BUT TODAY I ALMOST DID. WHILE GOING TO THE CURB ENTERING THE FREEWAY THE STEERING WENT CRAZY AND THE SERVICE STABILITY TRACK NOTICE APPEARED. AFTER I ENTERED THE HIGHWAY THE VEHICLE STILL WAS JERKING UNCONTROLABLE. I TURNED OF THE STABILITY TRAC BUTTON IN HOPES OF GAINING CONTROL. THE VEHICLE STILL NOTED THE PROBLEM EVEN AFTER BEING TURNED OFF. I AGAIN HAVE TAKEN TO THE DEALERSHIP IN WOODLAND WHO STATED IT HAD TO BE MY 22" WHEELS. BUT, I FIND THIS HIGHLY UNLIKELY SINCE THE DEALERSHIP ORIGINALLY OFFERED IT TO ME UPON BUYING AND I HAD THIS PROBLEM THREE TIMES BEFORE WITH THE ORIGINAL 17' TIRES. I DO MAINTAIN A RECORD OF ALL SERVICES AND I HAVE A COPY OF WHEN I PURCHASED THE WHEELS, WHICH WAS NOT UNTIL RECENTLY. THIS IS THE SECOND ESCALADE FROM GM THE FIRST ONE WAS DECLARED A LEMON AND THIS ONE APPEARS TO BE TURNING OUT TO BE ONE ALSO.

    NHTSA complaint 10128944
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE05020 Preliminary evaluation, Brakes
    UNWANTED LOW-SPEED ABS ACTIVATION
    Opened Apr 28, 2005, closed Sep 13, 2005 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

53 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • PIP5232B Nov 30, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor cri…
  • PIT5399 Apr 20, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
  • PIC4310L Apr 17, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance …
  • PIC5953A Feb 23, 2016 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have …
  • PIT5264C Feb 13, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellula…
  • PIC3278F Jan 14, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having …
  • PIC4310K Jan 14, 2015 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance …
  • 11-00-89-005C Dec 17, 2012 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
  • 09-09-40-001C Aug 3, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
  • 15-08-73-001 Mar 2, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
  • 15-08-44-001 Mar 2, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
  • 05-06-04-035E May 27, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
  • 15-08-44-001A May 15, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
  • 15-08-44-001B May 15, 2015 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
  • PIC5913 Sep 19, 2013 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have a Supplemental Inflatable Restraint lamp, Service Vehicle Soon lamp on and/or radio locked, possibly after module replacement. Technician will need to…
  • PIP5094 Feb 13, 2013 · Service Bulletin/Repair Instructions
    This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or …
  • PIP4138L Dec 27, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If…
  • PIT3271F Dec 12, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in …
  • PIP3720D Nov 26, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, …
  • PIT3665C Nov 6, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
  • PIP5072 Oct 30, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. Technician will inspect the 3-4 clutches and the forward clutch oil feed passage…
  • PIT3237F Oct 12, 2012 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces Ultraviolet rays down to 4% or …
  • PIT3237G Oct 1, 2013 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side d…
  • 03-08-46-004R Jan 27, 2016 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
  • PIP5163A Jul 17, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician …
  • PIT3227J Jan 28, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition i…
  • PIC5953 Jan 22, 2014 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have …
  • PIP5226A Feb 11, 2016 · Service Bulletin/Repair Instructions
    THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BE…
  • SB-13-05-22-001 Sep 1, 2014 · Service Bulletin/Repair Instructions
    CHEVROLET/GMC/CADILLAC: ANYTIME HYDRAULIC BRAKE PIPES ASSEMBLY NEED REPLACING, PRE-FORMED AND PRE-FLARED BRAKE PIPES ARE AVAILABLE, EXCEPT REAR AXLE CROSSOVER PIPE. MODEL 1999-2007 SILVERADO, SIERRA, 2000-2006 ESCALADE MODELS, AVALANCHE, SUBURBAN, TAHOE, …
  • PIT-4954-C Jun 16, 2013 · Service Bulletin/Repair Instructions
    GM: IF THE SERVICE SUSPENSION SYSTEM IS DISPLAYED ON THE DIC, THE TRIM HEIGHT MAY BE INCORRECT, LOOSE COMPRESSOR INLET HOSE, OR THE COMPRESSOR SELF TEST MAY BE INOPERATIVE. ALSO INCLUDED SUBURBAN LD MY 2001-2013, YUKON DENALI XL MY 2013, YUKON XL LD 2001-2…
  • SB-10-08-50-003B Nov 1, 2011 · Service Bulletin/Repair Instructions
    GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
  • SB-10-02-33-001 Oct 1, 2010 · Service Bulletin/Repair Instructions
    BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAK…
  • 08089-B Nov 1, 2008 · Service Bulletin/Repair Instructions
    GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
  • PIT-4722 Oct 1, 2008 · Service Bulletin/Repair Instructions
    GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION. ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE
  • PIT-3046E Aug 1, 2008 · Service Bulletin/Repair Instructions
    GMC: FUEL GAUGE FLUCTUATION IN PARK OR NEUTRAL, CAUSING THE LOW FUEL LIGHT TO ILLUMINATE. *PE
  • 08-089 Jun 1, 2008 · Service Bulletin/Repair Instructions
    BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUP…
  • PIP4054A Feb 1, 2008 · Service Bulletin/Repair Instructions
    EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80. *NJ UPDATED 7/17/2008. *PE
  • 040525002 Jun 1, 2007 · Service Bulletin/Repair Instructions
    ABS LIGHT ON, DTC'S C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE. (REGROUND EBCM GROUND). *KB
  • 3525 · Service Bulletin/Repair Instructions
    AUTOMATIC LEVEL CONTROL INOPERATIVE DUE TO WATER INGESTION. *TT
  • 07012004 Jul 1, 2004 · Service Bulletin/Repair Instructions
    OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS. BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC
  • 040603002 Feb 1, 2004 · Service Bulletin/Repair Instructions
    DIAGNOSTIC INFORMATION FOR INTERMITTENT VEHICLE NO CRANK DEAD BATTERY. *EH
  • 030419003 Aug 1, 2003 · Service Bulletin/Repair Instructions
    FLUID LEAK FROM FRONT OF VEHICLE ADD TEFLON TAPE TO FRONT AXLE VENT PLUG THREADS. *EH
  • 000235003 Feb 1, 2007 · Service Bulletin/Repair Instructions
    CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL. *EH UPDATED *EH UPDATED. *KB
  • 3241 · Service Bulletin/Repair Instructions
    UPDATED FUEL CARD SENDING UNITS AVAILABLE AT WPC. THIS ALSO INCLUDES 2002 2004 L59 K6 C6 C1 C2 K1 K2 MODELS. *EH
  • 040525008 Aug 1, 2004 · Service Bulletin/Repair Instructions
    ABS LIGHT ON, SERVICE STABILITY SYSTEM MESSAGE DISPLAYED, STABILITY SYSTEM DISABLED INDICATOR ON, DIAGNOSTIC TROUBLE CODES C0285 AND C0286. *TT
  • 3136 · Service Bulletin/Repair Instructions
    THE 4L60E/4L65E AUTOMATIC TRANSMISSION SLIP CONDITION IN 2ND, 3RD, OR 4TH GEAR. ALSO TO INCLUDE THE PONTIAC GTO 2005. *TC
  • 3132A · Service Bulletin/Repair Instructions
    NVG149 NP3 TRANSFER CASE MAY EXHIBIT A BIND OR SHUDDER ON TURNS. *TC
  • 3118A · Service Bulletin/Repair Instructions
    POP/CLUNK NOISE ON RIGHT OR LEFT TURNS. *TC *SC
  • 3121A Jan 1, 2004 · Service Bulletin/Repair Instructions
    EXHAUST VIBRATION RESONANCE OR MOAN 99-05 FULL SIZE TRUCKS AND UTILITY VEHICLES WITH GEN 3 V-8 ENGINES. *TC
  • 04222004 Apr 22, 2004 · Service Bulletin/Repair Instructions
    THIS MESSAGE RELATES TO THE PURCHASE OF ARMOR-DILLO TO TREAT FADED OR STAINED CARGO COVERS AND CLADDING. GM VOICEMAIL EXPRESS. *TT
  • 1524130 Jan 1, 2004 · Service Bulletin/Repair Instructions
    INTERIOR LAMPS INOPERATIVE LOCATION OF COURTESY LAMP MODULE. *MJ
  • 3010 Jan 1, 2004 · Service Bulletin/Repair Instructions
    ANTI-LOCK BRAKE SYSTEM LIGHT WITH DIAGNOSTIC TROUBLE CODE C0285 AND/OR C0286. *MJ
  • 01913 Jan 1, 2004 · Service Bulletin/Repair Instructions
    CARGO COVERS- CLADDING STAINED OR DISCOLORED. *MR
Source: NHTSA manufacturer communications files.