Complaints over time
Complaints about the 2026 Cadillac Escalade IQ by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Cadillac Escalade IQ
SUV, electric, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Sep 12, 2026 to Sep 12, 2026.
Recall campaigns covering this model year25,872 vehicles or units across those campaigns
Owner complaints2Below the median 2026 suv
Severity index0.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2026 Cadillac Escalade IQ name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2026 Cadillac Escalade IQ
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-494 | Jul 30, 2026 | High voltage battery may have an improperly secured internal module component | Electrical system | 11 | Part replacement |
| 26V-114 | Feb 26, 2026 | General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick… | Equipment | 5,861 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Cadillac Escalade IQ
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Sep 12, 2026Failure Sep 11, 2026Danville, CAVisibility/wiper
This is a follow-up and correction to my NHTSA complaint XXX, filed XXX. Correction: the over-the-air software update installed on my 2026 Cadillac Escalade IQ on XXX did not remove the side-view camera display feature; it reset the 'side camera view on turn signal' setting to off. I re-enabled the setting myself on XXX and the feature works again. My concern remains that the manufacturer's update silently changed a safety-relevant driver-assistance setting without any notice to me, and I only discovered it while driving. More importantly, I want to raise the underlying issue: the passenger-side exterior mirror uses flat (non-convex) mirror glass with a poor viewing angle and no auto-dimming at night, which gives an inadequate field of view of the right-side blind spot. Nearly all vehicles sold in the [XXX] use convex passenger-side mirrors for a wider field of view — that is why they carry the 'objects in mirror are closer than they appear' warning — but this vehicle does not. I consider the non-convex passenger mirror design itself a visibility safety defect and request that NHTSA review both the silent settings reset caused by the OTA update and the non-convex passenger mirror design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11763834 - Filed Sep 12, 2026Failure Sep 11, 2026Danville, CAVisibility/wiper
An over-the-air software update installed on my 2026 Cadillac Escalade IQ on September 11, 2026 removed the side-view camera display that previously appeared on the center infotainment screen whenever the turn signal was activated. Before the update, activating the right turn signal displayed a live video feed of the right side of the vehicle, which I relied on because the passenger-side exterior mirror provides a poor, narrow field of view (flat mirror with a bad angle, and no auto-dimming at night). After the update, no camera view appears and the mirror alone is inadequate, leaving the right-side blind spot completely unchecked when changing lanes or merging right. This safety-relevant feature worked correctly before the manufacturer's update and was disabled by it. I have also filed a safety complaint with Cadillac/GM customer assistance on September 12, 2026. No crash, injury, or property damage has occurred yet, but the vehicle is now meaningfully less safe to drive, and I request that NHTSA investigate this software change.
NHTSA complaint 11763804
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
156 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIT6368E Sep 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - 663.20 Sep 3, 2026 · Over The Air
This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minu… - 663.10 Sep 3, 2026 · Over The Air
• Updates to enable memory seat buttons to be linked to a user profile. Up to two user profiles can be linked to your vehicle's memory seat buttons • Better responsiveness for the driver display and rear-view camera • After this update, you may need to tu… - 663.30 Sep 11, 2026 · Over The Air
• Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages - PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIT6551 Sep 22, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates an issue with of a service theft message after using the rear window defogger. Engineering is currently investigating. - PIT6549 Sep 21, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to reset/clear the DTC and perform four sleep cycles to verify the DTC does not ret… - PIT6426C Sep 15, 2026 · Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. - PIC6629F Sep 10, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIT6544 Sep 2, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated. - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6533B Aug 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts. - PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication - PIT6516C Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review. - PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - N252516700-01 Aug 26, 2026 · Service Campaign
The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with … - PIT6533A Aug 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts. - PIT6368D Aug 5, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - PIT6512A Aug 3, 2026 · Service Bulletin/Repair Instructions
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. - PIT6517C Jul 30, 2026 · Service Bulletin/Repair Instructions
This PI advise dealers If U3000 is present, follow the correct service doc by Symptom Byte before contacting PQC; if not present, verify the camera is clean, then contact PQC if no issue is found. - 662.60 Jul 28, 2026 · Over The Air
• Improved vehicle performance when driving in Reverse on slippery surfaces • Better One-Pedal Driving performance • Additional protection for battery health and prevention for battery drain • Improved accuracy for driver display messages - PIT6446A Jul 24, 2026 · Service Bulletin/Repair Instructions
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used. - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIP6081C Jul 14, 2026 · Service Bulletin/Repair Instructions
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE, - PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. - 662.20 Jun 23, 2026 · Over The Air
• Improvements to help prevent loss of audio, including chimes and turn signal indicator sound • Reduced brightness of front passenger display at night • The front passenger and rear passenger displays will now be able to play content from video streaming… - 662.30 Jun 23, 2026 · Over The Air
• Improvements to help prevent loss of audio, including chimes and turn signal indicator sound • Reduced brightness of front passenger display at night • The front passenger and rear passenger displays will now be able to play content from video streaming… - 662.11 Jun 19, 2026 · Over The Air
• Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation • Surround Vision Recorder, a new feature that allows you to record… - 662.50 Jul 6, 2026 · Over The Air
• Fewer unnecessary service messages, warning light activations, and automated OnStar calls from your vehicle - PIT6523 Jun 10, 2026 · Service Bulletin/Repair Instructions
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary - PIT6477C Jun 5, 2026 · Service Bulletin/Repair Instructions
This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool - PIT6426B Jun 5, 2026 · Service Bulletin/Repair Instructions
Fog lamp control may be missing from radio display after a BCM update. Engineering is investigating. - PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. - PIT6426A May 22, 2026 · Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. - PIT6516B May 21, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review. - PIT6215C May 21, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this. - 661.40 Apr 13, 2026 · Over The Air
• Improvements to performance for under-hood storage opening. - 661.60 May 13, 2026 · Over The Air
• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Security Recording, a new feature that can automatically begin recording if your vehicle's alarm is triggered while it is parked • Cab… - PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6393L May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. - PIT6516A May 13, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review. - PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue - PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIT6516 May 8, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review. - PIC6629E May 8, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIT6393K Apr 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. - PIC6629D Apr 23, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIT6508 Apr 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the diagnostic direction needed when the customer complains of SuperCruise Subscription Required Message Displayed on Instrument Cluster. - PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - N252511441-01 Apr 8, 2026 · Service Campaign
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 2nd and/or 3rd row outboard head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row … - 661.50 Mar 30, 2026 · Over The Air
• Fixes to help ensure successful vehicle software updates - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - N252529080 Apr 1, 2026 · Service Campaign
Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing. - PIT6368C Mar 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - PIT6413A Mar 17, 2026 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue. - PIT6500 Mar 19, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates a HVAC noise when changing the HVAC mode door and that engineering is currently investigating
Source: NHTSA manufacturer communications files.