SUV, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jan 27, 2000 to Feb 20, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 07E-088 | Oct 24, 2007 | Certain honeywell fram racing brand hp4 and hp8 oil filters that were manufactured from may 25, 2006, through september 14, 2007, and sold for use… | Equipment | 121,680 | Part replacement |
| 06E-043 | May 19, 2006 | Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or… | Fuel system | 88,303 | Part replacement |
| 06E-026 | Mar 23, 2006 | Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above | Lighting | 61,944 | Refund or buyback |
| 00V-153 | Jun 7, 2000 | Vehicle description: sport utility vehicles, equipped with a floor mounted rosen video entertainment center, fail to conform to the requirements… | Fuel system | 4,300 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
71 complaints on file, page 1 of 4.
My drivers side heated seat burned when initiated switch after a while. I felt extreme heat while driving and turned off seat heating switch. I did not take to dealer for further inspection. I seen on a forum someone else had the same issue
NHTSA complaint 11508119TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE, THE VIDEO ENTERTAINMENT SYSTEM ON THE DRIVER'S SIDE WAS INOPERABLE. THE CONTACT STATED THAT WHILE FUELING THE VEHICLE, FUEL STARTED TO LEAK FROM THE FUEL TANK. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT LINKED THE FAILURES TO NHTSA CAMPAIGN NUMBER: 00V153000 (FUEL SYSTEM, GASOLINE). COLE VALLEY CADILLAC LOCATED AT (4111 ELM RD NE, WARREN, OH 44483) AND PRESTON CADILLAC LOCATED AT (3510 WILMINGTON RD, NEW CASTLE, PA 16105) WERE NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
NHTSA complaint 11315817FUEL TANK BEGINS LEAKING WHEN STARTING UP VEHICLE
NHTSA complaint 11151287TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
NHTSA complaint 10923863TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE ABS WOULD ERRONEOUSLY ACTIVATE CAUSING THE BRAKE PEDAL TO PULSATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
NHTSA complaint 10762855BRAKE AND FUEL LINES CRITICALLY RUSTED. THIS IS NOT A SALT ONLY ISSUES. THIS IS A MATERIAL DEFECT THAT CADILLAC SHOULD BE FORCE TO RECALL THIS IS A POTENTIAL LIFE SAFETY ISSUE AND SHOULD BE TAKEN VERY SERIOUSLY. *TR
NHTSA complaint 10534642TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE AND WOULD THEN SLIP INTO NEUTRAL. THE GRINDING NOISE WOULD ALSO BE A RESULT OF THE 4-WHEEL DRIVE SLIPPING INTO 2-WHEEL DRIVE WHILE THE VEHICLE WAS IN DRIVE. THE DEALER STATED THAT THERE WAS A FAILURE IN THE TRANSFER CASE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.
NHTSA complaint 10449453SMELLED GAS FUMES COMING FROM GAS TANK AREA. A MECHANIC TOLD ME THAT THERE IS A LEAK IN THE GAS TANK AREA THAT NEEDS TO BE REPLACED AS SOON AS POSSIBLE AS THIS MAY IGNITE CAUSING FIRE. WE SAW ON LINE THAT THERE WAS INDEED A RECALL OF THIS CAR MODEL FOR THE SAME ABOVE CITED REASON.
NHTSA complaint 10449828I ATTEMPTED TO BRAKE TO ACCOMMODATE TRAFFIC, BUT THE CRUISE CONTROL DID NOT DISENGAGE; MY VEHICLE SLOWED A FEW MILES PER HOUR AND THEN RAPIDLY ACCELERATED, ALMOST CAUSING AN ACCIDENT. I TRIED TO BRAKE AGAIN, BUT THE SAME THING HAPPENED! ONLY WHEN I PUT THE CAR IN NEUTRAL WAS I ABLE TO STOP! I HAVE READ A FEW OTHER SIMILAR REPORTS IN WHICH THE CAR WAS NOT EVEN USING CRUISE CONTROL AND AM NOW AFRAID OF GETTING INTO A "TOYOTA"-TYPE ACCIDENT EVEN IF I DO NOT USE THE CRUISE CONTROL. WHAT AM I TO DO??? PLEASE ADVISE... *TR
NHTSA complaint 10426601I HAD 2000 YEAR MODEL ESCALADE SUV. FIVE YEARS AGO IT PRESENTED THE PROBLEM OF REAR COMPARTMENT AIR BLOWER NOT STOPPING ON TURNING THE ENGINE OFF. BATTERY WAS GETTING DRAINED. NO HELP FROM GM. I TOOK THE FUSE OFF FOR THE AIR BLOWER TO STOP BATTERY DRAIN. TWO YEARS LATER I PUT THE FUSE BACK TO CHECK IT . IT FUNCTIONED OK. IS IT ELECTRONIC MALFUNCTION? *TR
NHTSA complaint 10313432TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. WHILE DRIVING 65 MPH IN OVERDRIVE, THE VEHICLE STALLED. THE POWER STEERING AND/OR BRAKES STOPPED WORKING. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF THE FLOW OF TRAFFIC ON THE HIGHWAY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL PUMP FAILED. THE EMC FUSE WAS ALSO BLOWN DUE TO THE FAILURE OF THE FUEL PUMP. THE REPAIRS WERE MADE AT THE COST OF OVER $900. THE MANUFACTURER COULD NOT ASSIST DUE TO THE EXPIRATION OF THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 133,000.
NHTSA complaint 10246140THE PASSENGER SIDE VIEW MIRROR ON MY 2000 CADILLAC ESCALADE "EXPLODED" LEAVING GREEN GOO ALL ALONG THE SIDE OF THE CAR. THE MIRROR SHATTERED FROM THE FACE PLATE ASSEMBLY WHICH ITSELF POPPED OFF THE MIRROR COWLING, LEAVING IT DANGLING BY ITS THREE CONNECTOR WIRES. COST TO REPAIR: $500 FROM THE DEALER (NICHOLAS CHEVROLET, GARDEN GROVE, CA). THE PARTS PERSON TOLD ME "THIS THING HAPPENS A LOT ON ESCALADES." *TR
NHTSA complaint 10221190TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. WHILE DRIVING 55 MPH, THE REAR CONTINENTAL SPORTIVA (SIZE P265/70R16) TIRES BLEW OUT. THE PASSENGER SIDE REAR TIRE WAS COMPLETELY SHREDDED. THE CONTACT DID NOT DRIVE OVER ANYTHING THAT COULD HAVE LED TO SUCH A FAILURE. THE VEHICLE WAS NOT DAMAGED. THE DOT NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 81,000.
NHTSA complaint 10196145TL*THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT BOTH OF THE BRAKE LIGHTS AND THE FLASHER DIMMED WITHOUT WARNING. HE WAS INFORMED THAT THE ENTIRE STEERING WHEEL WOULD NEED TO BE REMOVED TO REPLACE THE LIGHTS. THE MECHANIC STATED THAT THE FLASHER LIGHT COMPONENT IS TIED IN TOGETHER, WHICH COULD CAUSE A FAILURE. THERE IS A UNIT THAT COULD BE TIED INTO THE STEERING WHEEL. THE CONTACT HAS NOT NOTIFIED THE DEALER OR THE MANUFACTURER BECAUSE HE WANTED TO KNOW IF THERE WAS A RECALL. NO RECALLS WERE AVAILABLE. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 67,000.
NHTSA complaint 10192669WHEEL SPEED SENSOR AND CONNECTOR CORRODE, ABS LIGHT ON AND ABS BRAKING AT DIFFERENT TIMES. REPLACED SENSOR AND CONNECTOR. GM HAS A RECALL FOR PICK UPS FOR THIS SAME THING. NEEDS TO INCLUDE ESCALADE. *JB
NHTSA complaint 10170277ANTILOCK BRAKES DO NOT FUNCTION PROPERLY. VEHICLE LOSSES CONTROL AT LOW RATES OF SPEED WHEN BRAKING ON WET/SLICK SURFACES. RECENTLY HAS SPUN 360 DEGREES ON A LEFT HAND TURN IN WET WEATHER, TRAFFIC CONDITIONS WERE FAVORABLE AND NO DAMAGE OCCURRED .CONTINUAL PROBLEMS IN COLD WEATHER, BRAKES WILL FAIL WHEN SLOWING FOR STOP SIGNS/RED LIGHTS ,NO CONTROL OF VEHICLE AND IT SLIDES UNTIL IN LOSES MOMENTUM OR BRAKES KICK BACK IN. AGAIN HAVE BEEN FORTUNATE AND OTHER VEHICLES STEER CLEAR. *NM
NHTSA complaint 10167661DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING SHARPLY LEFT OR RIGHT THE FRONT TIRES RUBBED THE FRAME OF THE VEHICLE WHICH CAUSED THE VEHICLE TO SHUTTER, THIS HAPPENED EITHER IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER. UPON INSPECTION THE FRONT TIRE ROD ENDS WERE REPLACED. THE DEALER STATED THE TIRES ON THE VEHICLE WERE THE CORRECT SIZE. HOWEVER , REPLACING THE TIRE ROD ENDS DID NOT CORRECT THE PROBLEM. UPDATED 06/05/2006. *AK *TS
NHTSA complaint 10156354GAS LEAKING. *JB
NHTSA complaint 10152639DT*: THE CONTACT STATED WHILE TRAVELING UNDER 10 MPH ON SLIPPERY OR WET ROAD CONDITIONS, THE BRAKE PEDAL GOES TO THE FLOOR RESULTING IN DECREASED STOPPING POWER. THE FRONT AND REAR BRAKES HAVE BEEN REPLACED. THE REPAIRS DID NOT CORRECT THE PROBLEM.
NHTSA complaint 10152222CLAYTON COUNTY FIRE DEPARTMENT ENGINE 1 RESPONDED TO A SERVICE CALL FOR A HEATED SEAT IN A CADILLAC ESCALADE THAT CAUGHT FIRE. THE OWNER STATED THAT SHE STARTED THE CAR AND NOTICED SMOKE COMING FROM THE DRIVER SEAT. SHE INVESTIGATED AND FOUND THAT THE DRIVER SEAT WAS BURNING. THE FIRE WAS EXTINGUISHED BY THE OWNER. CLAYTON COUNTY FIRE DEPARTMENT DISCONNECTED THE POWER SOURCE TO THE SEAT. THE ONLY DAMAGE OBSERVED WAS TO THE WIRING UNDER THE SEAT, AND A BURN MARK ON THE LEATHER SEAT. AS A POINT OF REFERENCE OUR INCIDENT REPORT # IS: 06-0000373. *NM
NHTSA complaint 10151590Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.