Complaints over time
Complaints about the 2027 Cadillac Optiq by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2027 Cadillac Optiq
SUV, electric, RWD/Rear-Wheel Drive, built in Mexico. Owner complaints on file from Sep 27, 2026 to Sep 27, 2026.
Recall campaigns covering this model year129k vehicles or units across those campaigns
Owner complaints1Below the median 2027 suv
Severity index0.02027 suvs average 6.6
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2027 Cadillac Optiq name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2027 Cadillac Optiq
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-612 | Sep 24, 2026 | When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction | Electrical system | 29,347 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2027 Cadillac Optiq
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 27, 2026Failure Sep 23, 2026San Diego, CAElectrical system, Fuel/propulsion system, Vehicle speed control
On Wednesday, September 23, at around 7:00 AM, as I was driving on the northbound 163 Freeway in San Diego, my car suddenly lost power and began gradually limping to a staggering 10 mph speed among all the rest of the cars whizzing by me at 70 mph. The dashboard displayed a message that said “charging incomplete, try another charger” in spite of the fact that my battery was shown to be 80% full. At 10 mph, I could barely control the vehicle to get it more safely toward the shoulder of the road. I immediately activated the in-vehicle SOS system, but a tow truck did not arrive for about 80 minutes, during which I sat exposed on the shoulder of an active freeway.
NHTSA complaint 11767235
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
15 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- PIT6368E Sep 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. - PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIC6665 Sep 25, 2026 · Service Bulletin/Repair Instructions
This PI communicates a condition may exist where the paint is peeling near the headlamp on the front fascia. - PIC6645A Sep 15, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information provides a repair direction for an inoperative amplifier module due to water intrusion. - PIT6426C Sep 15, 2026 · Service Bulletin/Repair Instructions
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication - 662.10 Aug 13, 2026 · Over The Air
• Minor infotainment system improvements - PIT6534 Aug 18, 2026 · Service Bulletin/Repair Instructions
Onstar connectivity features may be inoperative. Dealer is instructed how to reset the onstar module. Engineering is investigating a solution. - PIC6656A Aug 18, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes. - PIC6661 Aug 20, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician a diagnostic tip when they encounter a condition that involves the tail lights staying on after the vehicle has been turned off. - PIC6658 Aug 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information informs customers and technicians of the short term work around to restore the proper Themes operation. No parts should be replaced at this time. - PIT6517C Jul 30, 2026 · Service Bulletin/Repair Instructions
This PI advise dealers If U3000 is present, follow the correct service doc by Symptom Byte before contacting PQC; if not present, verify the camera is clean, then contact PQC if no issue is found. - PIC6656 Jul 24, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes. - PIC6655 Jul 13, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the direction needed when encountering an issue with pinch point protection is inoperative on the front windows.
Source: NHTSA manufacturer communications files.