Complaints over time
Complaints about the 2019 Cadillac SRX peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Cadillac SRX
Body and fuel not decoded. Owner complaints on file from May 27, 2022 to May 27, 2022.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2019 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 Cadillac SRX name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2019 Cadillac SRX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Cadillac SRX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 27, 2022Failure May 20, 20227,000 milesBrownsville, TNService brakes, Vehicle speed control
The contact owns a 2019 Cadillac SRX. The contact stated that while driving at an undisclosed speed, another vehicle cut her off. The contact slammed on the brake pedal however, the vehicle inadvertently accelerated. There were no warning lights illuminated. The contact regained control of the vehicle and turned off and restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000. The VIN was not available.
NHTSA complaint 11466449
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
113 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 99-08-51-001F Jun 30, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process. - 17-NA-066 Jun 29, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test. - 13-08-116-001I Jun 29, 2023 · Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. - 01-06-01-011N Jun 30, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. - 16-NA-158 Jun 14, 2023 · Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process. - 23-NA-103 Jun 8, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC). - 04-07-30-013E Jun 7, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. - 02-00-89-002V Jun 1, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). - 08-07-30-026H May 30, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen v… - 22-NA-244 May 22, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. - 12-03-10-001E May 22, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). - 01-08-42-001P May 3, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines. - 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. - 11-00-89-005W Apr 25, 2023 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). - 12-03-10-001D Apr 21, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). - 04-00-89-015Z Apr 19, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only). - PI0281J Apr 4, 2023 · Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. - 20-NA-132 Apr 4, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - 11-00-89-005V Apr 6, 2023 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). - 10-08-110-001J Apr 6, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats. - 08-07-30-035G Apr 6, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid. - 22-NA-018 Mar 20, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only). - 21-NA-043 Mar 20, 2023 · Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. - 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. - 18-NA-073 Mar 17, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. - 16-NA-222 Mar 17, 2023 · Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations. - 07-06-01-016I Mar 16, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement. - 00-06-01-026Q Mar 17, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. - 00-06-01-012M Mar 17, 2023 · Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts. - 23-NA-044 Mar 10, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage. - 20-NA-159 Mar 8, 2023 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only). - 15-NA-017 Feb 27, 2023 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. - 18-NA-146 Feb 20, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). - 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy. - PI0754F Feb 17, 2023 · Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. - 99-04-20-002N Feb 16, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation. - 18-NA-263 Feb 17, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only). - 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. - 07-03-16-004E Jan 31, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns. - 00-00-90-002M Jan 31, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks. - 21-NA-068 Jan 17, 2023 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ. - 02-00-89-002U Jan 20, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). - 21-NA-135 Jan 13, 2023 · Service Bulletin/Repair Instructions
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content. - 22-NA-257 Dec 23, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process. - 09-00-89-008F Dec 21, 2022 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. - 21-NA-124 Dec 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. - 18-NA-073 Dec 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. - 16-NA-338 Dec 13, 2022 · Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record re… - 22-NA-244 Dec 7, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period. - PIT3271N Nov 29, 2022 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in … - 20-NA-138 Nov 18, 2022 · Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management. - 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 22-NA-205 Oct 19, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting. - 99-00-89-019X Oct 4, 2022 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. - 10-00-89-006I Oct 7, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). - PI0592G Sep 27, 2022 · Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). - 22-NA-195 Sep 28, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. - 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
Source: NHTSA manufacturer communications files.