Complaints about the 2002 Cadillac STS peaked in 2009, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, built in United States. Owner complaints on file from Apr 14, 2009 to Dec 14, 2016.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
104,000 MILES - TOTAL BRAKE LINE FAILURE WHEN DRIVING ON STREET AT 35 MPH. MANAGED TO PULL OVER THEN GOT CAR TO GOODYEAR. BRAKE FLUID DRAINED OUT COMPLETELY BECAUSE OF BRAKE LINE TAPPING AGAINST TRANSMISSION CASING OVER TIME. CASING WAS DENTED IN SEVERAL PLACES. WAS 5 MINUTES AWAY FROM GETTING ON FREEWAY AT 70 MPH. COULD HAVE BEEN DEADLY. SEE THIS SAME DESIGN FLAW OF THE LINE PLACEMENT HAS BEEN REPORTED BY OTHERS. GOD IS GOOD AND WAS WATCHING OVER ME FOR SURE. *TR
NHTSA complaint 10935327WHILE DRIVING EVERY SHUTS DOWN HAVE TO PULL OVER TO SHIFT INTO NEUTRAL OR PARK TO RESTART CAR. *TR
NHTSA complaint 10633834I HAVE READ ABOUT THE GM RECALL. I HAD A 2002 CADILLAC. THE CAR DIED TWO DAYS IN A ROW WHILE I WAS DRIVING. COMPLETE ELECTRICAL SHUTDOWN. I CALLED GM. THEY SAID TAKE TO THE DEALER IMMEDIATELY. THE DEALER "REPAIRED THE IGNITION". THEY TOLD ME THEY HAD SEEN THE PROBLEM BEFORE. THEY SAID THERE WAS A FLAW IN THE IGNITION SWITCH. MINE HAPPEN AT LOW SPEED BUT THEY SAID IT COULD HAVE HAPPEN ANYTIME. I NO LONGER HAVE THE CAR. *TR
NHTSA complaint 10566171CAR STARTS TO SHAKES IN FRONTEND OF CAR AT 50 TO 70 MPH. SYSTEM STABILITY NOTIFICATION COMES ON. HAVE HAD IT CHECKED AND MECHANICS CAN NOT FIND ANYTHING WRONG. NEW TIRES AND CALIBRATION DOES NOT HELP. *TR
NHTSA complaint 10475538I HAVE A 2002 CAD. STS WITH 81,000 MILES. ABOUT 2WEEKS AGO THE WARNING LIGHT STATING CHECK BRAKE FLUID. I CHECKED IT AND ADDED SOME. IT DID IT AGAIN A WEEK LATER BUT THE BRAKES ALMOST FAILED. I TOOK IT TO A GMC DEALER WHO TOLD ME THE BRAKE LINE BROKE BECAUSE IT WAS RUBBING ON THE TRANSMISSION. HE TOLD ME HE HAD NEVER SEEN THIS HAPPEN BEFORE. I ALSO HAVE A FRIEND WHO WORKED AS SERVICE MANAGER FOR A GMC DEALER AND HE STATED HE HAD NEVER SEEN THAT HAPPEN. HE GAVE ME A PHONE AT GMC TO CALL. THE # 800-458-8006 THEY GAVE ME A SERVICE #. I RECEIVED A CALL BACK FROM 866-790-5700 X21073. AFTER 2 DAYS THE MAN TOLD ME THEY COULD NOT HELP ME CAUSE THE VEHICLE WAS 8 YEARS OLD AND HAD 81,000 MILES. THEY WERE NOT CONCERNED ABOUT THE SAFETY ISSUE. *TR
NHTSA complaint 10305857TL*THE CONTACT OWNS A 2002 CADILLAC STS. THE CONTACT FELT THAT THE VEHICLE WAS NOT BRAKING PROPERLY WHILE DRIVING 15 MPH. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC FOUND HOLES IN THE BRAKE LINE THAT WERE THREE INCHES APART, WHICH RUBBED AGAINST THE HOUSING FOR THE TRANSMISSION. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT SHE MUST TAKE THE VEHICLE TO A DEALER TO CONFIRM THAT THE FAILURE EXISTED. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THE CONTACT DOES NOT KNOW IF SHE WILL BE RESPONSIBLE FOR THE REPAIRS. SHE BELIEVES THAT IT IS A MANUFACTURER DEFECT THAT SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 66,700.
NHTSA complaint 10276725NORTHSTAR ENGINE BLOCK IS LEAKING OIL. POTENTIAL ENGINE FIRE VIA ENGINE OIL DRIP TO EXHAUST SYSTEM. *TR
NHTSA complaint 10265356Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.