2019 Cadillac XT4

20 complaints on file, page 1 of 1.

1. Filed Jul 3, 2026Failure May 1, 2026Janesville, WIElectrical system, Engine, Power train

   I took my suv in for diagnostics to a certified GM dealership at least twice while still under warranty. The check engine light was on, the car was behaving abnormally as well as making unusual concerning noises. The dealership sent me away saying no codes showed up and they couldn’t find a problem.The light would come on and off sporadically. I took screen shots of my dashboard every time the light came on. Within months of my warranty expiring xI was traveling to IL 1.5 hours from home on I-90 during heavy traffic. Suddenly the dashboard provided extensive messages ex: engine overheating, idle engine, etc and I could not get the rpm’s over 68, then 65; then 60; then 58 etc. I pulled over to let the engine cool on the side of a four lane bumper to bumper interstate environment alone. I had to have the car towed back from Elgin on my dime and took it into the same dealership where this time I spent 1700 on what I recall being told “engine coolant repair” as they claim small leak. Less than a month later the check engine light came back on so I took it back to the dealership. My Cadillac app was registering the same alertmas before the fix : engine coolant system. Dealership said it was a blown head gasket (something about cyl 1) sep from what they worked on for the 1700 and ate wanting over 3700 for this repair. My car was I believe months out of manufacturer warranty though I complained multiple times of concerns and because it is a “separate” issue from May repair and no year warranty from them either . 7 day wait for replacement part alone. I had car towed directly from dealership it was at to a mom n pop auto repair center in town awaiting full diagnostics, preserving “evidence” I learned online my particular suv (2019 Cadillac xt4 premium luxury) is known to have engine and other issues that don’t register codes and likely over 90% chance related to misdiagnosis or a band aid repair. *i have screenshots of dash, “my caddy”app alerts, etc*

   NHTSA complaint 11748115
2. Filed May 20, 2026Failure May 15, 2026Grapevine, TXEngine, Unknown or other

   Recently went to my local Sewell dealership for my routine oil change. With an oil change they do a complimentary multipoint inspection. During the inspection they noticed that my camshaft carrier was leaking and needed to be resealed. The resealing of the camshaft carrier would be around $4,000. I don’t have that kind of money laying around especially in this economy. I just got a new place and I can’t Afford to spend $4,0000 right now. I did some research online and apparently this is a common issue with Cadillac cars. I reached out to other Cadillac owners and they advised me to submit a complaint with the NTHSA due to the frequency of this issue across Cadillac cars. Will there be some type of reimbursement/recall to fix this issue because if it happening across multiple Cadillac cars no matter the make or model, this should be on GM/Cadillac to fix and not the consumer.

   NHTSA complaint 11738927
3. Filed Mar 18, 2026Failure Jan 22, 2026Garner, NCEngine

   I took my car is for service at the Cadillac dealership and they stated there was an oil leak from the camshaft carrier. When I asked more questions they stated it was a fairly common problem with the XT4 and a few other models where there was a faulty seal at the "T-joint" (cam carrier T-joint). My car is no longer under warranty, but had under 26000 miles at the time. There were no warnings or symptoms. I would not have not if the dealer had not told me. The cost was estimated at $3254.45. If this is a common problem, why isn't there a recall?

   NHTSA complaint 11725277
4. Filed Jan 8, 2026Failure Jan 7, 2026Reno, NVEngine

   During oil change Cadillac mechanic noted camshaft oil seal leak. Video was provided. Mileage on car is 51,534 at that time. I feel that this is too premature and repair requires pulling the engine. Very expensive. Quote was $4,597

   NHTSA complaint 11709711
5. Filed Nov 4, 2025Failure Sep 1, 2025Saxonburg, PAEngine

   At around 17,000 miles the timing chain tensioner went bad. At cold start up you could hear the timing chain hitting the 'guide' until the oil pressure built up and provided enough tension. I was covered by an aftermarket warranty - which paid all the labor ($1700). I had to pay a $100 deductible -along for the parts ($300). I feel that this should be looked into and Cadillac should replace any tensioner that might be defective- since this could cause catastrophic engine failure. If you check - it does appear the 'new tensioner' part number is a revision- indicating Cadillac probably knows the old part number was defective!

   NHTSA complaint 11697406
6. Filed Oct 16, 2025Failure Oct 1, 2024Camby, INExterior lighting

   The passenger side DRL/turn signal is dim causing the vehicle visability to be reduced and other drivers unable to see turn indications, increasing the risk of crash. The design of the unit places undue heat near the circuit board causing the unit to fail. The driver's side does not have this issue. This is a known issue with many post on forums on it.

   NHTSA complaint 11693817
7. Filed Oct 2, 2025Failure Jun 15, 202575,000 milesRaeford, NCBulbs

   The contact owns a 2019 Cadillac XT4. The contact stated that while the vehicle was parked, the contact exited the vehicle and became aware that the daytime running light was out on the driver’s and passenger’s side. Neither the dealer nor an independent mechanic was contacted. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.

   NHTSA complaint 11691036
8. Filed Sep 27, 2025Failure Sep 8, 2025Rockmart, GAExterior lighting

   Both running light modules failed due to overheating because there was no heatsink thermal compound installed on either unit. They had to be replaced. Repair was successful.

   NHTSA complaint 11690054
9. Filed Aug 12, 2025Failure Aug 12, 2025Rockford, ILElectrical system, Engine

   My water pump failed do to a cover that fell off during driving on a rainy day and water got inside the chip board and fried my water pump and car engine reduced speed all suddenly almost got hit on the back by another vehicle do to speed reduced and stalled do to engine overheating

   NHTSA complaint 11680229
10. Filed Dec 2, 2024Failure Dec 2, 2024Williamsburg, VAFuel/propulsion system

    HAD A CHECK ENGINE LIGHT OCCUR AFTER A DEALER WARRANTY INSTALLED ENGINE. THE DTC CODE WAS "PO496". THIS TURNED OUT TO BE A PARGE PUMP FAILURE. VEHICLE IS 4 YEARS AND 9 MONTHS OLD, MILAGE AT 34285. DEALER SAYING THAT PART IS NOT COVERED ANY LONGER UNDER WARRANTIES OF ANY TYPE. THE REPAIR COST ME $671.89. THIS IS AN EXTREMELY EARLY FAILURE OF AN EMMISIONS CONTROL COMPONENT.

    NHTSA complaint 11628324
11. Filed Nov 18, 2024Failure Oct 27, 2024Pompano Beach, FLElectrical system, Power train, Unknown or other

    In September, my vehicle would not start. I had it boosted and it started right up. The very same afternoon , it would not start and had it boosted. Drove it for 2 days without issue and on day 3 it would not start and boosting was unsuccessful. The vehicle could not be put in neutral and needed to be towed. The car spent several weeks at the dealer and I was told it was the battery which I replaced the key FOBS needed to be reprogrammed and then the wiring harness was chewed up. After several weeks at the show and over $1,000 later the car was returned. A month or so later , the car wouldn’t start, could not get boosted and had to be towed back to the dealership. After 2.5 weeks , I was told it was corrosion on the wiring harness. I’m concerned that these issues will persist and I could end up stalling in the middle of the highway, Vehicle only has 31,000 miles on it.

    NHTSA complaint 11625976
12. Filed Nov 15, 2024Failure Oct 28, 2024Bryans Road, MDPower train

    Toward the end of October 2024, my truck's check engine light came on. I took the vehicle to the dealership to have the oil changed. Two days later, the engine said, "Engine power reduced," so I took it to a repair shop, and they diagnosed the timing chain. I took it to another repair shop for a second opinion, and they also diagnosed the timing chain.

    NHTSA complaint 11625489
13. Filed Oct 29, 2024Failure Mar 19, 202489,750 milesOcean City, MDBulbs

    The contact owns a 2019 Cadillac XT4. The contact stated while driving at an undisclosed speed, the passenger’s side daytime running lights became inoperable. The passenger’s side daytime running light warning light was illuminated. The contact related the failure to Technical Service Bulletin No. 19-NA-184. The vehicle was taken to the local dealer, who informed the contact that there was no repair coverage on the vehicle for the failure. The mechanic diagnosed the vehicle and determined that the headlamp needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 89,750.

    NHTSA complaint 11622520
14. Filed Nov 21, 2023Failure Nov 21, 2023Reno, NVEngine, Power train, Vehicle speed control

    The throttle and accelerator pedal is very HOT- highly sensitive, resulting in jerky lunging upon start off in 1st gear from a dead or 1 mph stop. The vehicle has been into the dealer 2 times for this issue with the same repair comments, vehicle meets all factory specs and all XT 4 react this way- well that's not safe. If that's the case, then this is a design defect which is unsafe as the accelerator pedal reacts to quickly with a non-smooth action and lunging which could cause a rear end collision. Other car evaluators have also indicated the XT6 has a jerky accelerator, just like what I am reporting. It may be the TPS -Throttle Position sensor in combination with the APS-Accelerator Position sensor. Sometimes it is so violent it throws occupants backward into the seats. Dealer says within spec. GM needs to solve this issue.

    NHTSA complaint 11556357
15. Filed Nov 21, 2023Failure Mar 1, 2023Williamsburg, VAEngine

    The engine started to leak oil, coming down the passenger side of the motor. This was around at 22,000 miles. The dealer says that this is a leaking intake manifold gasket. It has taken them 3 separate repairs to fix this issue. I feel that my engine warranty from Cadillac should be extended, past the 5yr 60k powertrain warranty. We have had this vehicle now for 4 years, and we don't drive it alot. As of this writing 11/21/2023 the vehicle has around 29,000 miles on it. It appears that it is leaking again, so it will be going back into the dealer again.

    NHTSA complaint 11556196
16. Filed May 12, 2023Failure Apr 25, 2023Williamsburg, VAEngine, Fuel/propulsion system, Service brakes

    2019 CADILLAC XT-4 [XXX] MILEAGE IN FIRST SERVICE ATTEMPT 27500 4/28/2023 BROUGHT THE XT-4 IN FOR SERVICE IN WILLIAMSBURG VIRGINIA AND FOR AN OIL DRIP PROBLEM. OIL LEAKING DOWN THE SIDE OF THE MOTOR FACING THE PASSENGER SIDE. DEALER REPLACED NUMEROUOS GASKETS AND ENGINE COVERS AND RETURNED THE VEHICLE ALONG WITH THE SERVICE AND STATE INSPECTION WORK. REPAIRS MADE UNDER POWERTRAIN WARRANTY. ENGINE CONTINUED TO LEAK AND WAS BROUGHT BACK INTO THE DEALERSHIP 05/02/2023. DEALER SAID THAT THE OIL PAN WAS CRACKED AND THEY REPLACED IT UNDER POWERTRAIN WARRANTY. ENGINE CONTINUES TO LEAK, AND WAS TAKEN BACK TO THE DEALERSHIP ON 05/08/2023 FOR MORE REPAIRS ALONG WITH A FAILED BATTERY. ENGINE IS STILL BEING WORKED ON AS OF 05/12/2023. DEALER SAYING THAT ENGINE HAS A LEAKING HEAD GASKET AND THAT GM IS STARTING TO REALIZE THAT THEY HAVE A PROBLEM WITH THIS ENGINE. REPAIR REQUIRES SPECIALIZED TOOLING FOR INSTALLING THE HEAD GASKET. STARTING TO RUN INTO 10 DAYS NOW WITH THE LOSS OF USE OF THE XT-4. OIL LEAK IS AFFECTING THE ENGINE PERFORMANCE STALLING AND CHUGGING AND MAY BE MAKING ITS WAY INTO THE PASSENGER FRONT RIGHT BRAKING SYSTEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    NHTSA complaint 11521742
17. Filed Jan 9, 2023Failure Jan 8, 2023Kewadin, MIEngine, Power train

    Mil lamp illuminated, lost power and transmission would not shift while underway in traffic

    NHTSA complaint 11500769
18. Filed Mar 13, 2020Failure Nov 22, 201930 milesSmiths Station, ALSuspension

    A WEEK AFTER PURCHASING THE VEHICLE THERE IS A SQUEAKING NOISE COMING FROM THE LEFT DRIVER SIDE. DRIVING OVER SPEED BUMPS MAKING LEFT TURNS THE SQUEAKING IS PRESENT. TOOK IT BACK TO THE DEALER THEY COULD NOT FIND ANYTHING OR HEAR ANY SQUEAKING. I ASKED THE SERVICE DEPARTMENT TO TAKE A RIDE WITH ME AND HE HEARD THE SQUEAKING NOISE. TODAY THE NOISE IS STILL PRESENT NOW THERE'S THE SQUEAKING AND FIBRATION COMING FROM THE DRIVER SIDE. THE SERVICE DEPARTMENT PUT A TICKET IN TO GM TO SEE IF ANYONE ELSE HAD THE ISSUE. THIS IS A BRAND NEW CAR PURCHASED WITH 11 MILES. IT APPEARS TO BE THE SUSPENSION.

    NHTSA complaint 11317924
19. Filed Jan 25, 2020Failure Jan 25, 202017,170 milesCrosby, TXUnknown or otherCrash

    I WAS LEAVING CHURCH AS I EXIT DRIVE WAY GOT ON ROAD AND WHEN I GOT TO DEAD END STREET TO TURN WENT TO BRAKE THE BRAKES DIDN'T WORK I PRESS THE BRAKES ALL WAY TO THE FLOOR END UP IN THE DITCH BECAUSE I COULD NOT STOP THE CAR

    NHTSA complaint 11301885
20. Filed Jan 16, 2019Failure Jan 8, 20191,000 milesSanta Maria, CAPower train

    CAR SHUTTERING/BUCKING DURING ACCELERATION FROM STOP AND AT STEADY HIGHWAY SPEED. TACHOMETER SHOWED APPROX THREE HUNDRED RPM FLUCTUATION AT STEADY SPEED. DEALER STATED CAR HAS LEAKED COOLANT INTO TRANSMISSION FROM TRANS COOLER CAUSING FIALURE OF TRANSMISSION.

    NHTSA complaint 11170274