2015 Cadillac XTS

14 complaints on file, page 1 of 1.

1. Filed Jul 14, 2026Failure Jul 1, 2026Waterbury, CTElectrical system, Exterior lighting

   I have a 2015 Cadillac XTS I am experiencing water in the headlight and condensation I am well aware of there have been many complaints about this issue I would like Cadillac to repair this

   NHTSA complaint 11750310
2. Filed Oct 30, 2024Failure May 1, 2023Hampton, NEUnknown or other

   The CUE system has totally quit so we are unable to change radio stations, get driving instructions, talk on the telephone etc. After reading online, this is a problem that Cadillac is not addressing and just tells us we have to replace it at our cost. Very disappointed that this hasn't been addressed in the past as many cars have been affected.

   NHTSA complaint 11622738
3. Filed Jun 12, 2023Failure Jun 3, 2019Southampton, NJElectrical system, Warnings

   Forward collision system has not been working properly for the past 3 years the car has been in for service for this problem the last time was March 1st 2023. I nearly had 3 accidents due to the system not working. The last contact was Holman Cadillac I was told by the service manager he would set up appt with the factory service rep and he has not gotten back to me by today's date June 12th 2023. Looking forward to hearing from someone about this problem I feel I am getting the runaround! Thank you [XXX] [XXX] [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

   NHTSA complaint 11526626
4. Filed Feb 24, 2023Failure Dec 26, 2019Durham, NCPower train

   Please note GM PIP5146A...Chatter or Bind Feel on turns... AKA transmission shudder. According to Cadillac dealer in Durham, NC. The car needs it's rear differential replaced; 90,000 miles.. That is happening now. Ally, the extended warranty company, sent a technician to inspect the part. I don't know if the original part is still available. I 1st noticed the problem in Fall 2019. Shop invoice, 62,187miles, reflects differential fluid & filter change which temporarily, partially mitigated the problem for a few years. It never disappeared. I am not sure what the worse case safety scenario is. I never let it get that far.

   NHTSA complaint 11508980
5. Filed Oct 5, 2022Failure Sep 13, 2022Baytown, TXInfotainment

   Cue screen spiderd Causing you to not control radio at times I’m driving and my radio is on 12 and the volume and can out of nowhere jump up to like 60 you cannot turn it down even if you hold the button on the steering wheel This has happened multiple times I’ve had at the dealership they have seen the video and they’re telling me it’s possibly an electrical issue but it needs to be fixed before he causes an accident

   NHTSA complaint 11487942
6. Filed Mar 22, 2021Failure Mar 10, 202055,000 milesCarrollton, TXUnknown or other

   THIS IS MY 2N CUE SYSTEM STEREO, OTHER WAS REPLACED UNDER WARRANTY AND THE SCREEN IS NOW CRACKING AND AFFECTING VISIBILITY AND FUNCTION

   NHTSA complaint 11404317
7. Filed Jul 17, 2019Failure Jul 12, 201949,220 milesBelcamp, MDSun/moon roof assembly

   TL* THE CONTACT OWNS A 2015 CADILLAC XTS. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING AND SHATTERED GLASS ENTERED THE VEHICLE. THERE WERE NO INJURIES. FRANKEL & CHESAPEAKE CADILLAC (10240 YORK RD, COCKEYSVILLE, MD 21030, (410) 773-9246) WAS MADE AWARE OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,220.

   NHTSA complaint 11232717
8. Filed May 9, 2019Failure Apr 28, 201980,500 milesMonett, MOSteering

   DRIVING THROUGH THE HILLS AND CURVES OF ARKANSAS I LOST POWER STEERING. I HAD TROUBLE FINDING A SAFE PLACE TO PULL OFF AND CONTROLLING THE VEHICLE.

   NHTSA complaint 11206616
9. Filed Apr 17, 2019Failure Apr 9, 201930,000 milesPompano Beach, FLElectrical system, Electronic stability control (esc), Exterior lighting

   SERVICE SIDE DETECTION SYSTEM ALERT IN DIC. WHILE DRIVING IN CITY, MULTIPLE ALERTS IN DASH BOARD AND INTERMITTENT BLACK OUT OF ALL GAGES AND INDICTORS TOTALLY UNPREDICTABLE, UNRELIABLE AND UNSAFE.

   NHTSA complaint 11197053
10. Filed Dec 30, 2018Failure Dec 28, 201850,500 milesFargo, NDPower train

    TRANSMISSION WON'T SHIFT INTO GEAR AFTER SHIFTER IS MOVED WITH ENGINE RUNNING. DASHBOARD INDICATOR SHOWS SELECTED GEARS, BUT TRANSMISSION DOESN'T ENGAGE.

    NHTSA complaint 11164075
11. Filed Dec 9, 2017Failure Oct 3, 201758,842 milesPlantation, FLElectrical system

    THE CUE TOUCHSCREEN IS NOT WORKING. ALL WARNINGS AND SAFETY CO CERN'S WILL NOT SHOW. TRIED HARD RESET AS CADILLAC ADVISED WITH NO LUCK. CAR IS OUT OF WARRANTY AND CADILLAC SAID THE COST IS OVER $ 1500. THE CAR IS TWO YEARS OLD AND CADILLAC AND GM KNEW OF THIS PROBLEM SINCE 2013 AND DID NOTHING TO REMEDY IT. IT'S A HAZARD AND AFTER SERVICING NONE OF THE WARNINGS CAN BE CHANGED. YOU CAN'T USE HANDS FREE CALLING ETC. IT'S VERY DANGEROUS AND DISTRACTING TO OPERATE A VEHICLE WITH THE INFORMATION CENTER INOPERABLE. CHECK THE INTERNET FOR THIS PROBLEM AND YOU WILL SEE THERE ARE THOUSANDS IF COMPLAINTS DATING BACK TO 2013. THIS PROBLEM STARTED ABOUT TWO MONTHS AGO.

    NHTSA complaint 11053706
12. Filed Aug 8, 2017Failure May 24, 201745,842 milesBrownsville, TXElectrical system, Suspension1 injured

    A FAILURE OF THE SELF-LEVELING REAR AIR SPRING COMPRESSOR OCCURRED WHILE DRIVING THROUGH PARKING LOT. "SERVICE REAR LEVELING SYSTEM" WARNING WAS NOT ACTIVATED / DISPLAYED AS PUBLISHED IN VEHICLE OWNERS MANUAL NOR DID ANY AUDIBLE ALERT SOUND, NOTIFYING DRIVER OF ANY IMPENDING PROBLEM. AS THE REAR END OF THE VEHICLE PROCEEDED TO PASS OVER A SPEED BUMP AT IDLE SPEED, THE AUTOMOBILE SUBSEQUENTLY "BOTTOMED OUT" LEADING TO SIGNIFICANT SPINE INJURY. AUTOMOBILE WAS UN-DRIVEABLE AFTER INCIDENT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS VIA FLAT BED TRUCK. AFTER SUSPENSION COMPRESSOR WAS REPLACED, THE AUTOMOBILE CONTINUED TO HAVE AUDIBLE CREAKING IN REAR SUSPENSION WHILE TRAVELING OVER BUMPS AND DIPS IN THE ROAD. BOTH L AND R SHOCKS WERE REPLACED AFTER FIRST BEING INSPECTED AND ADJUSTED PER GM/CADILLAC REPAIR PROTOCOL AS REPORTED BY DEALERSHIP.

    NHTSA complaint 11013828
13. Filed Feb 6, 2017Failure Feb 2, 201712,000 milesColumbia, ILUnknown or other

    WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY EXPLODED AND SHATTERED SENDING GLASS OUT ONTO THE HIGHWAY IN TRAFFIC, AS WELL AS GLASS RAINING DOWN INSIDE THE VEHICLE

    NHTSA complaint 10949767
14. Filed Dec 21, 2016Failure Sep 1, 20167,393 milesWest Bloomfield, MIAir bags

    TL* THE CONTACT OWNS A 2015 CADILLAC XTS. AFTER THE VEHICLE WAS PURCHASED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,393.

    NHTSA complaint 10936664