Motorcycle, gasoline, built in Canada. Owner complaints on file from Nov 21, 2022 to Jun 28, 2023.
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3 complaints on file, page 1 of 1.
The contact owns a 2015 CAN-AM Spyder FS-3. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11529373The contact owns a 2015 Can-Am Spyder F3-S. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11504693Over 6 months ago the front sprocket on my 2015 can-am Spyder went completely out all of a sudden. At the time I was going up a small hill near my house. The sprocket went out as I was going up the hill and around a corner. I lost control of the Spyder. It went off the road. I was only traveling about 20-25 miles an hour. The bike is now sitting in Sacramento at Elk Grove Powersports, where it was originally purchased. I don’t know what is wrong with it besides the sprocket since it went off the road. I was not hurt. My bike may have been. I had a neighbor tow it out of the ditch it landed in. It has been over six months that I have not had use of my Spyder, no repair parts available, no information, don’t know if it runs now. I want to know where I can serve small claims papers for this problem. I have actually spoken to a class-action attorney who will take my case. I have found several other Spyder owners dealing with this recall with no resolution in site who are willing to file with me. Please call me at [XXX]. I just want to know where to serve these papers. Please. I have repeatedly asked BRP where I would file these papers or report the incident, and I have gotten either the wrong information or no information at all. Today I received another “Important Safety Recall Notice” regarding the same issue that basically states the same thing the notice in May 2022 stated. There still is no resolution to this problem. Who knows what else is wrong with my bike since this occurred over six months ago. I am trying to file something here with your organization in hopes something will happen, maybe get the proper address to be served, a resolution like a new part to replace the one that went bad, anything, literally any information would be so appreciated at this point. Thank you for your time. I don’t know what else to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11494484Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.