Model year

2016 Chevrolet 3500

Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jan 27, 2019 to Sep 17, 2024.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints5Below the median 2016 pickup
Severity index20.02016 pickups average 5.7
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Chevrolet 3500 peaked in 2019, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52201922020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2016 Chevrolet 3500 name steering

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Steering
2
Fuel system
1
Brakes
1
Suspension
1
Speed control
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Chevrolet 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Chevrolet 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Sep 17, 2024Failure Sep 16, 202462,000 milesPinehurst, NCVehicle speed controlCrash

    The contact owns a 2016 Chevrolet Low Cab Forward truck. The contact stated that an employee had started the vehicle while parked and placed the vehicle in drive (D), the vehicle independently accelerated and crashed into 2 vehicles parked in front of the contact's vehicle. The contact stated that the employee had not noticed any warning lights. The contact stated that his vehicle had crashed into the front ends of the 2 vehicles and had crushed the hoods front bumper and grills on both vehicles and had pushed both vehicles aside. The contact stated that his vehicle had sustained damage to the driver and passenger side front doors and fenders as well as damage to the front bumper and grill. The police were called, and a report was written. The contact's employee was not injured. The other 2 vehicles were not occupied. The contact stated that the other two vehicles were towed away. The contact stated that his employee was able to drive his vehicle back to his business. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 16V797000 (Vehicle Speed Control). The failure mileage was approximately 62,000.

    NHTSA complaint 11614988
  2. Filed Aug 8, 2020Failure Aug 1, 202054,000 milesOstrander, OHSteering

    AT 54,000 MILES, NOTICED 2-3 INCHES IN PLAY IN THE STEERING WILE DRIVING THE VEHICLE. NOW THAT THE STEERING HAS LOOSENED, IT IS A CONTINUAL ISSUE. I HAVE NOT HAD IT DIAGNOSED YET. HOWEVER, IN READING OTHER COMPLAINTS ON THIS SITE, THIS SEEMS TO BE A DESIGN ERROR. AS THIS IS DANGEROUS. THE NHTSA SHOULD FORCE GM TO ISSUE A RECALL.

    NHTSA complaint 11344061
  3. Filed Feb 11, 2020Failure Feb 11, 2020Sedalia, COFuel system, Gasoline

    2016 SILVERADO DURAMAX. CONSUMER WRITES IN REGARDS TO CP4 FAILURE. *LD *JS

    NHTSA complaint 11308190
  4. Filed Dec 9, 2019Failure Oct 15, 201813,000 milesFinleyville, PASteering, Suspension, Wheels

    I REPORTED TO MY DEALER CHARPER CHEVROLET NOV. 2018,I HAD ROUGHLY 23K MILES,THAT MY 2016 CHEVY 3500 HAD DEVELOPED A WOBBLE, SHAKE WHATEVER YOU COULD CALL IT. THEY INVESTIGATED AND TOLD ME MY TIRES POSSIBLY HAD BROKEN BELTS THE TIRES HAD PLENTY OF TREAD LEFT. I WAS TOLD IF I COULD DEAL WITH THE SHAKE TILL I GET NEW TIRES SO BE IT. I RODE THEM TILL JULY 2019 GOT 6 NEW MICHELIN 235/80/17 LTX A/T2 TIRE PACKAGE. THEY RODE OK STILL HAD A LITTLE SHAKE TO START THEN IT GOT WORSE THE MORE I DROVE. LET ME SAY IT NEVER SHOOK ALL THE TIME IT WOULD COME AND GO. SOMETIMES WHEN I HEADED FOR WORK IN THE MORNING SHAKE SHAKE SHAKE OTHER TIMES NOTHING. WHEN GOING AROUND BENDS SHAKE SHAKE THEN NOTHING. IT IS VERY ANNOYING AND NEEDS ATTENTION. MY DEALER WANT TO INVESTIGATE MORE BUT I AM BEING ASKED TO FUND THE INVESTIGATION. WHERE DO I GO FROM HERE? PLEASE ADVISE ME. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

    NHTSA complaint 11287854
  5. Filed Jan 27, 2019Failure Jan 27, 201937,000 milesPflugrville, TXService brakes

    BOUGHT A NEW 2016 CHEV 3500 DULY DIESEL TRUCK. AT ABOUT 14K MILES WE FOUND BRAKE FLUID AND HAD TO HAVE THE TRUCK TOWED TO SHOP. THEY FIXED FOR FREE. ABOUT 7K MILES AFTER THE BREAKS TOTALLY WENT OUT WHILE DRIVING. AT 26K FOUND FLUID AGAIN BUT IN THE BACK. SHOP BLAMED BREAK PADS SAID NO KNOWN ISSUES. FIXED BACK BRAKES. 37K FLUID EVERYWHERE AND BRAKES TOTALLY OUT. GM NOT TAKING RESPONSIBILITY. LARGE TRUCK ON ROAD THAT BRAKES HAVE FAILED FOUR TIMES. TOTAL BREAK FAILURE SEVERAL TIMES CAN NOT BE NORMAL

    NHTSA complaint 11172394
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

569 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • 20-NA-051 Apr 30, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on the Low Cab Forward trucks and the Alpine Radio Exchange Program.
  • 16-NA-331 Apr 30, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
  • 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 03-06-01-023I Dec 18, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
  • 19-NA-219 Nov 22, 2024 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 16-NA-274 Nov 9, 2024 · Service Bulletin/Repair Instructions
    THis Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts.
  • 04-06-01-029K Oct 28, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
  • 24-NA-040 Oct 11, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
  • 10-00-89-009F Oct 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
  • 23-NA-154 Oct 2, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
  • 07-00-89-037T Oct 2, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 99-00-89-019Z Oct 3, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
  • 20-NA-132 Oct 3, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 23-NA-219 Sep 21, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
  • 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • 08-07-30-026I Sep 16, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen v…
  • 18-NA-146 Sep 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
  • 07-00-89-036K Sep 10, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
  • 23-NA-142 Sep 9, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
Source: NHTSA manufacturer communications files.