Complaints over time
Complaints about the 2017 Chevrolet 3500 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Chevrolet 3500
Body and fuel not decoded. Owner complaints on file from Aug 3, 2022 to Aug 3, 2022.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2017 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2017 Chevrolet 3500 name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2017 Chevrolet 3500
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Chevrolet 3500
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 3, 2022Failure Jun 25, 202166,000 milesWhitefield, NHHinge and attachments
The contact owns a 2017 Chevrolet Silverado 3500. The contact stated there was space between the subframe and the dump body; due to hinge failure which caused the body to move from side to side. There were no warning lights illuminated. The contact also stated that he was unable to release the tailgate in a pivot position; however, when the dump body was flat the tailgate operated as designed. The contact stated that the hydraulic system was operating as designed. The vehicle was taken to an independent mechanic for other repairs; however, the mechanic was unable to determine the cause of the failure with the tailgate. The vehicle was not repaired. Additionally, the failure was with the tailgate unable to line back up correctly; however, another independent mechanic had since repaired the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 66,000. The VIN was not available.
NHTSA complaint 11477364
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
267 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. - PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities. - 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. - PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera… - 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. - 13598 Sep 9, 2025 · Other
New Vehicle Monitoring Programs Section in IVH - PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306… - 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. - PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. - 20-NA-051 Apr 30, 2025 · Service Bulletin/Repair Instructions
This informational bulletin provides information on the Low Cab Forward trucks and the Alpine Radio Exchange Program. - 16-NA-331 Apr 30, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only). - PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. - 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system. - 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. - 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis. - 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. - 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system. - 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy. - 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles. - 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only). - 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. - 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. - 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. - 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. - 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats. - 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - 03-06-01-023I Dec 18, 2024 · Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil. - 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only). - 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid. - 19-NA-219 Nov 22, 2024 · Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. - PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses. - 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. - 16-NA-274 Nov 9, 2024 · Service Bulletin/Repair Instructions
THis Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts. - 04-06-01-029K Oct 28, 2024 · Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules. - 24-NA-040 Oct 11, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC. - 10-00-89-009F Oct 9, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S). - 23-NA-154 Oct 2, 2024 · Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only). - 07-00-89-037T Oct 2, 2024 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. - 99-00-89-019Z Oct 3, 2024 · Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program. - 20-NA-132 Oct 3, 2024 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements. - 23-NA-219 Sep 21, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. - 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. - 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. - 18-NA-146 Sep 14, 2024 · Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only). - 07-00-89-036K Sep 10, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures. - 23-NA-142 Sep 9, 2024 · Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive. - 02-00-89-002X Sep 9, 2024 · Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
Source: NHTSA manufacturer communications files.