Sedan, gasoline, built in Australia. Owner complaints on file from May 8, 2017 to Feb 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-676 | Oct 9, 2025 | Fuel Tank Temperature (FTT) sensor harness may have been incorrectly routed, damaging wires and causing a short circuit in the fuel pump fuse | Fuel system | 173,301 | Part replacement |
| 18V-551 | Aug 21, 2018 | In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out… | Electrical system | 153,047 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
10 complaints on file, page 1 of 1.
The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
NHTSA complaint 11717483The airbag warning light activated and two separate service facilities confirmed the problem was with the seatbelt tensioner cable. This could put the driver at risk of serious injury in a collision as the seatbelt may not properly restrain the driver. This car has a recall for model years 2014-2016 for this exact issue, yet GM tells me that there is no recall on my 2017 vehicle with the same exact problem and that I must pay over $1100 to fix the issue. This is a very low volume vehicle. I have the same problem the recall was issued for. How can this not be covered by the recall?
NHTSA complaint 11641420As I was driving, my car decided to just turn off. All of the electronics turned off and I lost ignition. Moments later, while I was still rolling, the car turned back on. This issue has happened multiple times but nothing super serios ever happened and i was able to maintain control of the vehicle every time. Since it is a manual transmission, I was able to stay in gear and continue on. The issue with the steering came after the car turned back on. The "SERVICE POWER STEERING, DRIVE WITH CARE" message came across my screen. I used my scanner to see what the codes are, and it have me a "Power Steering Control Module" C0800-03 code, as well as a "Keyless Entry" U0140, a "Parking Assist Module" U0420 code. I know this was a know issue with the 2014 through 2016's but my 2017 is experiencing the same issue as the previous years it seems. I feel unsafe driving the vehicle now and I'm going to be reaching out to multiple dealerships to figure out the issues and see if there is anything they can do about this major issue.
NHTSA complaint 11626945Right rear sealed wheel bearing failed and was just replaced at 50,564 miles at a cost of $1,142,82, parts, tax, and labor. I have seen correspondence from approximately 12 other owners of this model vehicle (12,500 imported to the USA by Chevrolet over 4 years), who have all experienced similar failure of front and/or rear bearings at 40-50k miles. These bearings reside in the knuckle assembly of the suspension system. Failure of these bearings can cause fires, accidents, and/or other more catastrophic damage. Fortunately, I noticed the noise of the failing bearing before any incident occurred. Sealed bearings, which cannot be serviced as regular "open" bearings are at intervals, should not fail so soon. Open bearings can easily last over 100k miles with regular service. It is unreasonable for owners to expect $4,000+ in seal replacement expense at such low mileage. Chevrolet should pay for these repairs and provide a better bearing unit.
NHTSA complaint 11509582I AM COMPLAINING ABOUT THE BRAKES ON MY 2017 CHEVROLET SS. THE CAR IS STILL UNDER WARRANTY AND EXPERIENCES VERY ANNOYING BRAKE SQUEAL WHEN APPLYING THE BRAKES. I HAVE TALKED DIRECTLY WITH CHEVROLET TO NO AVAIL. I HAVE ALSO EMAILED THE BRAKE MANUFACTURER, BREMBO BRAKES, WITH NO RESPONSE TO MY COMPLAINT. I FEEL THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE, BUT GM AND THE DEALER SAY IT IS A MAINTENANCE ISSUE, EVEN THOUGH MY VEHICLE IS STILL UNDER WARRANTY.
NHTSA complaint 11310514MY POWER STEERING HAS A TENDENCY TO FAIL DURING OPERATION OF THE VEHICLE. I HAVE HAD MY POWER STEERING CEASE TO FUNCTION, AND BECOME EXTREMELY DIFFICULT TO CONTROL THE VEHICLE AT SPEED. LUCKILY I WAS ON THE HIGHWAY, AND ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF AND TURNED IT ON TO SEE IF THE POWER STEERING WOULD RETURN. ON AVERAGE IT TAKES ABOUT 5 CYCLES FOR IT TO RETURN TO NORMAL. IN THE LAST 6 MONTHS, I'VE HAD MY STEERING CEASE FUNCTIONING ABOUT 5 TIMES. THE FIRST TWO TIMES DIDN'T CONCERN ME AS MUCH BECAUSE I THOUGHT IT WAS RANDOM. ONLY UNTIL MY STEERING DIED 3 TIMES IN THE SPAN OF 2 HOURS ON 20MAY19, DID I SUSPECT THIS WAS A SERIOUS ISSUE. APPARENTLY GM SENT OUT A TSB ON 2014-2016MY CHEVROLET SS MODELS, BUT MY 2017MY WAS NOT INCLUDED YET MY VEHICLE IS HAVING THE SAME EXACT FAILURE ACCORDING TO THE TSB FOR THE OTHER MY. I'VE HAD THE STEERING FAIL WHILE DRIVING STRAIGHT ON THE HIGHWAY AND DURING TURNING MANEUVERS DURING CITY DRIVING. DURING STEERING FAILURE, THE DIC DISPLAY WILL CAUTION, "SERVICE POWER STEERING, DRIVE WITH CARE".
NHTSA complaint 11210764WHILE TURNING AT 40MPH THE STEERING WHEEL FAILED AND CAUSED MY REAR WHEEL TO HIT A CURB AND DAMAGE THE REAR WHEELS.
NHTSA complaint 111220712017 CHEVROLET EXPRESS CARGO VAN. CONSUMER WRITES IN REGARDS TO LOCATION OF GRAB HANDLE. THE LOCATION OF THE HANDLE IMPAIRS THE DRIVERS ABILITY TO MAKE COMPLETE TURNS, *LD *JS
NHTSA complaint 11096329RECALLS.GOV DOES NOT ACCEPT THIS VIN #?
NHTSA complaint 11003976THE INTERIOR TRIM IS A SHINY CHROME ON THE NAVIGATION AND SHIFTER SURROUNDS. ON SUNNY DAYS THE SUNLIGHT IS REFLECTED OFF THIS TRIM INTO THE DRIVER'S EYES. EVEN SUNGLASSES DON'T NEGATE THIS..IMAGINE SOMEONE WITH A MIRROR REFLECTING THE SUN INTO YOUR EYES. THIS IS DANGEROUS WHEN DRIVING AND LIKELY WILL CAUSE A CRASH, INJURY OR DEATH. THIS IS NOT A SINGLE TYPE OCCURANCE..IT OCCURS NEARLY EVERY SUNNY DAY.
NHTSA complaint 10984269Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.