Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in Mexico. Owner complaints on file from May 7, 2016 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-611 | Sep 24, 2026 | Left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture | Airbags | 1,559 | Part replacement |
| 21V-504 | Jul 1, 2021 | Roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture | Airbags | 410,019 | Part replacement |
| 21V-245 | Apr 8, 2021 | Flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the… | Seat belts | 2,568 | Part replacement |
| 20V-736 | Nov 25, 2020 | Roof-rail air bag (RRAB) inflator end cap may detach from the inflator | Airbags | 9,279 | Part replacement |
| 19V-761 | Oct 24, 2019 | If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control… | Stability and traction control | 652,967 | Software update |
| 19V-645 | Sep 6, 2019 | Amount of vacuum created by the vacuum pump may decrease over time | Brakes | 3,456,719 | Software update |
| 18V-578 | Aug 30, 2018 | Brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative | Brakes | 42,280 | Repair or modification |
| 18V-291 | May 3, 2018 | Flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the… | Seat belts | 23,004 | Part replacement |
| 17V-437 | Jul 10, 2017 | While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy… | Airbags | 40,683 | Software update |
| 16V-651 | Sep 8, 2016 | In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test | Airbags | 3,640,162 | Software update |
| 16V-256 | Apr 28, 2016 | Front upper control arms may have inadequate welds near the control arm bushingDo not drive | Suspension | 3,738 | Part replacement |
| 16V-069 | Feb 5, 2016 | On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative | Brakes | 430,771 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
795 complaints on file, page 1 of 40.
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that after parking and turning off the vehicle, the three rear brake lights remained illuminated overnight, causing the battery to drain. The contact had to disconnect the battery terminals to prevent the battery from draining. The vehicle was taken to the local dealer and mechanic on several occasions, but the cause of the failure was not yet determined. The failure mileage was 30,000.
NHTSA complaint 11768047The contact owned a 2016 Chevrolet Silverado 1500. While the contact's husband was driving at an undisclosed speed, the vehicle was involved in a crash, and the air bags failed to deploy. The vehicle drove over an embankment and down a hill and then crashed into the sides of two vehicles. The vehicle was towed to a local tow yard. The contact was transported to the local medical center. The contact sustained a concussion and had oxygen treatment. In addition, the contact continued to receive medical treatment. A Police report was filed, but the information was unavailable. The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 91,300.
NHTSA complaint 11765362I had noticed that my a/c was not cooling due to refrigerant loss. went to dealer and was told that I needed a new condenser and that my original was out of warranty & no recall was in effect. I was charged $1600.00 after the replacement was installed. I asked to see my original condenser & was directed behind the shop & low & behold there was a pile of 30 condensers exactly identical to mine
NHTSA complaint 11760480The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while attempting to make a left turn from a complete stop, the vehicle lost motive power while depressing the accelerator pedal and was stranded in the middle of traffic. No warning lights illuminated. The vehicle was placed in neutral(N) and pushed to the shoulder of the road. The contact's husband arrived at the scene and restarted the vehicle; however, while driving at low speeds, the failure recurred. The vehicle was towed to a dealer, where it was diagnosed with metal shavings in the transmission. The dealer informed the contact that the transmission needed to be replaced. The vehicle was not repaired due to the repair costs. The check engine warning light illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
NHTSA complaint 11760277This truck is a 1500 Silverado custom with extended tail. There was a loud sound as if something happened , I moved to the shoulder and there was nothing visibly wrong. All tires had air in them, continued driving but did noticed a difference when I would back or turned to the right. Then days later one of my tires sort of was ruptured from the side of the tire and had to change tire. I put the spare and it is when I notice the bushing on both arms that hold the front wheels was loose. Looked for recalls and this model Chevrolet 1500 has a recall for front suspension arm bushing giving out and it is exactly what happened to my truck. The loud sound must have been one of them and then since most of the weight was put on the other bushing, made the tire give out and both bushings are not broken or torned so the bolt that holds arm and bushing is movable and loose, not holding the wheel the right way
NHTSA complaint 11757832For the past 2 years ive been having issues of losing power steering. Lots of parts and modules have been replaced out of pocket. Still not fixed. When it goes out it can be out for days to weeks and is extremely hard to steer. Its gone out or come back in during a turn which is very problematic and unsafe. I always get the same dash message, "service power steering drive with care". The dealership is aware and has seen the malfunctioning steering. So far the rack and pinion gear box has been replaced at $2700, then it was a terminal resistor that was replaced for $2,100, and several other trips in costing more money just to get the steering fixed but technicians have been unsuccessful so far despite their best efforts.
NHTSA complaint 11756540Approximately one week ago I was driving at a safe speed on a two-lane highway. Suddenly, my steering wheel and truck jerked to the right. For 8-10 seconds a warning message was displayed "Power Steering ... Drive Carefully." I took the truck to my local dealership. They scanned for trouble codes. The technician said something about an interruption communicating with the electrical system. My service advisor took the truck on a 15-mile drive and had no problem. They scanned again and there were no trouble codes. The service advisor said they could not fix the problem if they did not know the cause of the problem. I left the dealership. Since then, I have had 4 more incidents. Once the warning message appeared again, but no jerk of the steering wheel or truck; once there was the same warning message and a jerk of the steering wheel and truck; and twice there were sudden jerks of the steering wheel and truck but no warning message. I have reported each of these incidents to the dealership. I also called Chevrolet Customer Assistance. I explained the problem and asked if they would assign a Field Service Engineer to assist the dealership. hey declined my request. Because I momentarily lose control of steering the truck, I fear for my safety and the safety of others.
NHTSA complaint 11752802Vehicle suffered a failure cascade of the brake booster vacuum pump system. During a low-speed bumper collision on July 4 and a boat ramp slide, the pedal triggered abnormal ABS-like pulsing as the computer tried to hydraulically compensate for dropping vacuum pressure. This resulted in truck front bumper damage and boat trailer fender damage. On July 10, total failure occurred in a drive-thru, rendering the pedal rock-hard and sopping mear impossible. All marked parts and logs are available for inspection. Onboard diagnostic data reveals the electronic brake control module has driven continuously without a master clear for 22,665 miles, locking the last system initialization to 78,468 miles. This continuous data loop proves code C0299-00 was actively visible in the history log during the subsequent dealer service visits. Instead of performing the hardware pump remedy under Recall N192268490 (NHTSA 19V650). At the Jan 24 dealer visit (78,482 mi), dealer applied a software update and charged out-of-pocket fees to clear symptoms. They also ignored subsequent communication regarding the billing discrepancy. Technicians completely neglected the history logs despite explicit complaints regarding low-speed ABS sensations, trailer brake messages, park assist, and brake assist warnings. The 2026 dealers (and 2024) falsified multipoint inspections stating brakes required NO service until after winter. Jan '26 dealer delayed further diagnostics until June '26. May '26 dealer ignored texts regarding a crooked steering wheel and unstable tracking after alignment service. The truck was intentionally misdiagnosed as functional to avoid the warranty period repair. This unaddressed mechanical failure caused a destructive system cascade requiring replacement of the vacuum pump, oil-contaminated vacuum lines lines, oil-saturated booster, master cylinder, glazed pads, warped rotors, fluid flush, tires from module drag, alongside the resulting bumper and trailer property damage.
NHTSA complaint 11750018Doors automatically unlock while driving or parked and not running.
NHTSA complaint 11742829Rear power window defrost thermal event. While rear defrost was on the plastic connector that goes to the rear defrost of the power rear sliding window began to smoke heavily. In 2020 there was recall number N192265660 for the 1500 series of the same year for the same component that failed and is a fire risk. 2500 had no recall but this vehicle contains the same product and poses the same fire risk as the 1500.
NHTSA complaint 11740948Transmission started shifting hard, shuddering in torque converter, and long time shifting into 1st gear. Took it to a Transmission guy and he said it needs a full rebuild and is very common with this Transmission in this truck.
NHTSA complaint 11739361Had steering centering go out. Data cable pinched or broken somewhere in system and transmission got out. Also 4x4 system went out.
NHTSA complaint 11738003Brake assist activates for no apparent reason
NHTSA complaint 11736275The AFM code p3400 was activated on the truck and the lifters went bad and caused damage to the cam shift. Lifter failure which caused fuel to shoot down exhaust and burned out the catalytic converters. Dealership wants 10k to fix not including the catalytic converters.
NHTSA complaint 11735090While driving truck loses power. We stop put in park & then have to restart the truck to start driving. It has happened 3 times & we know this is a problem for other trucks.
NHTSA complaint 11733869The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the message “Service Stabilizer” was displayed and the power steering warning light was illuminated. The vehicle lost its power steering function, and the vehicle was difficult to steer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,805.
NHTSA complaint 11731871Main body panel bubbling paint just under rear doors both side of vehicle.
NHTSA complaint 117307626L80 Automatic RWD Transmission and Torque Converter is dead. No warning lights or any indications that there was an issue. The RPM climbed and could not drive it in gear. Metal shavings found in fluid. 126,524 miles
NHTSA complaint 11730574On January 6, 2026., I was backing out of my son's driveway when I heard a loud pop, it sounded like a rock hitting the back window of my Silverado. I then discovered the driver's side of the back window shattered. Prior to backing out, I used the auto start to warm up my vehicle. I did some research and found there was a recall for this issue that was supposedly completed by Lithia Chevy of Helena on 6/29/2020. GM is refusing to replace the rear slider window stating there's no recall. I then reported the issue to GM Product Assistance claims it's do to wear/elements. See recall below. GM Program #N192265660 Status: Complete Description: Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. This is the second time Lithia Chevy has claimed they completed a recall. On July 28, 2023, my brakes failed during a 200-mile trip to my hometown. After several days of battling with Chevy and General Motors I paid a private mechanic $100 to verify the vacuum pump had failed on my Silverado, Chevy finally fixed the issue on August 8, 2023. There was 47,781 miles on it at the time. See Repair Description below showing they supposedly completed the recall, the same day as the back window recall (6/29/2020). Repair Description Dealers will reprogram the electronic brake control module with a new calibration that will improve how the system utilizes the hydraulic brake boost assist function when vacuum assist is depleted. Recall Completed: 2020-06-29
NHTSA complaint 11730258The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the brake pedal became inoperable. There was no warning light illuminated. The contact stated that the brake pedal failed to function properly and felt spongy while attempting to depress the brake pedal. The contact stated that the vehicle had previously received a brake system software update under an unknown recall, which was completed by the dealer. The vehicle was taken back to the dealer; however, the vehicle was not diagnosed or repaired. The contact was informed that the brake system software update might be performed another time. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 175,446.
NHTSA complaint 11725838Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.