Pickup, diesel, built in United States. Owner complaints on file from Jan 23, 2019 to Aug 10, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-325 | May 21, 2026 | Left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture | Airbags | 4,315 | Part replacement |
| 26V-166 | Mar 19, 2026 | Left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture | Airbags | 2,819 | Part replacement |
| 25V-432 | Jun 26, 2025 | Left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture | Airbags | 1,658 | Part replacement |
| 24V-756 | Oct 10, 2024 | Left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture | Airbags | 2,061 | Part replacement |
| 23V-047 | Feb 2, 2023 | Rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall | Fuel system | 22,132 | Part replacement |
| 21V-496 | Jul 1, 2021 | Electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater | Equipment | 338,020 | Part replacement |
| 19V-328 | Apr 25, 2019 | Engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail | Engine and cooling | 318,374 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
74 complaints on file, page 1 of 4.
The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.
NHTSA complaint 11755921Purchased new Aug 2019 in PA. Headlights had condensation behind them within the first month. Brought it into the service dept. in Bedford PA. Was told they wouldn't do anything with it because the issue would resolve with the air port in the back of the headlight assembly. The situation did not resolve, took it back multiple times and they refused to replace headlight assembly while it was under warranty. Now there is an inch of water in the headlight, and the bottom right blinker quit working. Of course now it is out of warranty, and the dealership in WI where I moved is quoting me $1500 to replace the headlight assembly and seal.
NHTSA complaint 11753922The contact owned a 2019 Chevrolet Silverado HD Crew. The contact stated that while the vehicle was parked outside of the residence, unoccupied, the vehicle engine block heater was plugged in, the vehicle caught of fire under the hood on the passenger side. The fire department was called and extinguished the fire however the vehicle along with another vehicle in the driveway was deemed a total loss by the insurance company. The additional property damage due to the fire was siding, window, cause smoke damage to insulation in the attic. The dealer was not notified of the issue. The manufacturer was notified of the issue. The approximate failure mileage was 156,000.
NHTSA complaint 11739234The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that after remote starting the vehicle, the contact entered the vehicle, and there was smoke coming from the rear window defroster. The contact turned off the defroster and discovered that the plastic cover had melted, and the metal tab had detached and was burned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: N192265660 (Rear Window Defroster Thermal Events - US Only); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 163,000.
NHTSA complaint 11733605The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.
NHTSA complaint 11731680The Variable Geometry Turbocharger Actuator failed on my 2019 2500HD Silverado. There was a significant decrease in power. This was most noticeable on uphill grades where speed would drop to between 35 and 40 mph on a 75mph speed limit highway. On several occasions, vehicles came close to hitting me because of my slow speed.
NHTSA complaint 11724249This has happened three times with the 2019 Chevrolet Silverado 2500HD LTZ truck. Each time, the failure was following a remote start in my driveway. It has occurred at the approximately 40K, 80K, and now at 128K mile mark. First two repairs were covered under the warranty and extended warranty, with the third time there was no warranty and the cost for repair was ~$2800. Each time, the vehicle was remote started in the January timeframe with cold (0 to 30°F) temperatures to allow the vehicle warm up prior to driving. I know two of those events occurred when we had a more significant temperature drop as there was snow on the ground. Upon getting into the driver seat and putting into Reverse to back out of the driveway, I discovered the brakes and power steering had failed. The dealer on this third time indicated a check valve somewhere was "sticky" resulting in the failure of a hose with a booster tied to either the brakes or power steering (not sure which) failing taking the other part out. In this third case, either power steering or brake fluid vapors had been sucked back into the heater as things had sprayed around the engine compartment. The cab of the vehicle presenting a haze/fog in the vehicle causing me to realize there was something wrong upon opening the truck door. All three times, the vehicle was towed to the dealer for service repair. I do not know if this could have presented a fire hazard or had I been driving down the highway or interstate how fast I would have lost braking or steering ability.
NHTSA complaint 11722493I was driving down the road at approximately 55 mph when all of a sudden, my truck decelerated and a warning signal displayed on my dash indicating my speed was being forcibly reduced to approximately 30 mph. Fortunately, I was on a rural road versus the interstate. I pulled over and had an OBD2 reader. The reader indicated I had a P-2138 error code from a "voltage correlation error between the two Accelerator Pedal Position (APP) sensors". I was able to limp along with emergency flashers to return home. After driving approximately 10 miles, the "issue" resolved itself. I have since replaced the gas petal assembly after learning this is a common failure on many years of the Chevy Silverado series.
NHTSA complaint 11722483The contact owns a 2019 Chevrolet Silverado 2500. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the injection pump needed to be replaced, and that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched and became aware of an unknown recall; however, the VIN was not included. The failure mileage was approximately 194,000.
NHTSA complaint 11721971My truck went into limp mode with pulling a trailer on the highway due to a wide known injector pigtail failing. The truck would not accelerate, started shaking and lost speed suddenly. After resetting the DTC on my computer, each time the truck would hit a rough spot on the highway and vibrate, the truck would go back into limp mode. After getting the truck repaired at $566.67 cost, the dealer say they would not help with the cost. Said the NHTSA would have to force them to fix this now issue. This was not a cheap truck and GM should not have there customers at risk in traffic with a know Limp Mode issue.
NHTSA complaint 11714726All or most of the 2019 Chevrolet Silverado 2500 and 3500 models are having the same exact issue, the coolant hoses that cools transmission oil are exposed metal to metal rubbing against each others, and over time from driving normally will eventually cause transmission oil leaks in different areas of the hose element, GM technicians acknowledge it a faulty design from the manufacturer , so GM adapted a customer loyalty program but only to deny a fix or repair at there own expense. This is definitely should fall under a manufacturer recall.
NHTSA complaint 11697654Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
NHTSA complaint 11658768I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.
NHTSA complaint 11650166The Def system and turbo system. It will not let me tow nothing. And has started limited my speed to 65mph and says in 55 miles it will restrict to 55mph. I need my truck for work.
NHTSA complaint 11645671Every time the truck is started it will give a dash screen warning of "Low Coolant Level" even though the reservoir is completely full. It has been doing it for years now. The warning can simply be dismissed, but I worry that if it actually ever is low, I will never know until it's too late because myself and everyone affected is going to simply dismiss the warning as it is a daily occurrence. That is to say if the sensor works properly at all. I have researched it online on several Chevy owners websites and it is a very common problem that appears to be from a faulty sensor that is built into the plastic AF reservoir. Many have stated they have reported it to dealerships, but to no avail.
NHTSA complaint 11644703"N192265660 - Customer Satisfaction Program Rear Window Defroster Thermal Events - US Only" Rear Window shattered after having the symptoms described in Customer Satisfaction Program N192265660. Rear defroster would smoke/smell hot when activated. The symptoms were brought to the attention of the Dealership prior to window breaking, but nothing was done due to the VIN not being part of the listing. Now I have no rear window and parts are on backorder with no ETA. Not to mention this will be out of pocket costs that could have been prevented. This Glass shattered all over my [XXX] old daughter. This has also been known to cause fires according to the bulletin. This should be a recall. If it already is a recall my VIN is certainly affected by this problem but is not listed. My VIN should be listed along with several others. This is a relatively common problem. Dealer refuses to work with me on a cost effective solution. No warnings other than the described symptoms that were brought to the dealer as previously stated. Approximate time frame was Dec 2022. Dealer did nothing due to my VIN not being listed as part of this program. Truck was parked in the garage when the window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11637349Prior to 04/25/21 and 08/25/21 I was traveling 60mph on I-205 in the fast lane when my truck went into limp mode. I nearly caused an accident because the truck started shaking, all check engine lights illuminated, and it was challenging to navigate to the right lane and off the highway. This happened on two separate occasions. GM sent a letter dated August 2021 that my truck, "equipped with a 6.6L diesel engine, may have a condition that could cause the engine glow plugs to fail." The letter goes on to say that GM will cover this issue "within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the condition will be repaired for you at no charge." GM charged me for the repair. The issue is the language in the letter and the word "condition". My interpretation is the "condition" that caused the glow plug to fail is what should be warranted. Nowhere in the GM's letter does is state the glow plugs may fail and we will only warranty glow plugs. What caused the glow plug(s) to fail was the electrical connector. The electrical connector is what caused the glow plug to fail. The glow plug by itself was not the "condition" that caused it to fail, the "condition" was a faulty electrical connector. GM must be held accountable to cover this safety defect. I have attached all documents pertaining to this incident. Please advise.
NHTSA complaint 11635652The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.
NHTSA complaint 11625716The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
NHTSA complaint 11619048The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.
NHTSA complaint 11603410Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.