Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Aug 9, 2018 to Aug 24, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-756 | Oct 10, 2024 | Left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture | Airbags | 2,061 | Part replacement |
| 23V-047 | Feb 2, 2023 | Rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall | Fuel system | 22,132 | Part replacement |
| 21V-496 | Jul 1, 2021 | Electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater | Equipment | 338,020 | Part replacement |
| 19V-328 | Apr 25, 2019 | Engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail | Engine and cooling | 318,374 | Part replacement |
| 19V-088 | Feb 7, 2019 | Fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank | Fuel system | 18,574 | Part replacement |
| 17V-567 | Sep 14, 2017 | Front seat belt retractor assemblies were built with the incorrect torsion bar | Seat belts | 38,048 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
19 complaints on file, page 1 of 1.
The high pressure fuel pump failed and sent metal particles throught the fuel system. All fuel components except for the injectors are available. The engine stalled while driving at speed forcing me to stop and call a tow truck on the side of the road. Mileage at failure was 81340. Preston hood Chevrolet diagnosed the HP4 failure and replaced the entire fuel system, noting metal contamination in all areas. The component has not been inspected. The truck had a slight grinding noise when shifting into 4th on throttle. Took it to a firestone and the techs noted its possibly just shifting hard, no issues found. The grinding noises ultimately was the HP4 failing. No warning lamps or other indications of a problem were present prior to the catastrophic failure.
NHTSA complaint 11759032Recall N192265660 repair failed. Dealer stated that GM refused to participate in the repair. Smoke and smell of burning electrical followed by the rear window exploding. Dealer quoted over $1900 to repair and suggested we go aftermarket and have the repair done elsewhere. Vehicle has approximately 62k miles since last attempt to repair the recall.
NHTSA complaint 11732526I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
NHTSA complaint 11711287The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.
NHTSA complaint 11639065The contact owns 2018 Chevrolet Silverado 3500. The contact stated while driving 70 MPH, the engine started misfiring and made an abnormal knocking sound. Additionally, the vehicle was shuddering. The check engine warning light was illuminated, and the message "Engine Power Reduced" was displayed. The contact was able to pull over to the side of the road, where the contact scanned the vehicle with a vehicle scanner. The contact retrieved diagnostic trouble code indicating an open circuit on the seventh fuel injector. The contact purchased the part from an unknown dealer and replaced the fuel injector connector harness; however, the failure recurred several times while driving. The contact replaced the connector harness of the second and fourth fuel injectors; however, the failure persisted. The contact was in the process of replacing the connector harness of the eighth fuel injector. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
NHTSA complaint 1162172546000 miles and the oil pan rotting from the salt on the roads i have an extended warranty no one wants to cover the warranty it has 100000 power train warranty and no one wants to be responsible for it
NHTSA complaint 11540604The contact owns a 2018 Chevrolet Silverado 3500. The contact stated that the fuel tank had collapsed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel pump and rear fuel tank needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted but no additional assistance was provided. The contact had received notification of NHTSA Campaign Number: 23V047000 (Fuel System, Diesel). The failure mileage was approximately 68,390. VIN tool confirms parts not available.
NHTSA complaint 11525436stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently
NHTSA complaint 11452090The contact owns a 2018 Chevrolet Silverado 3500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. Jerry Haag Motors (1475 N High St, Hillsboro, OH 45133) and Bush Auto Place (1850 Rombach Ave, Wilmington, OH 45177) had both been notified about the recall; however, both dealers informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11439913WHEEL CRACKED
NHTSA complaint 11407027REDUCTANT HEATER WENT OUT. KNOWN PROBLEM WITH THESE TRUCKS YET NO RECALL SO WHEN YOU ARE OVER THERE EMMISIONS WARRANTY YOU'RE OUT OF LUCK TRUCK HAD 60K ON IT AND IS GOING TO COST ME 1600$ BETWEEN PARTS AND LABOR TO FIX IT
NHTSA complaint 11397056TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V328000(ENGINE). AFTER CONTACTING RELIABLE CHEVROLET (9901 COORS BLVD, ALBUQUERQUE, NM) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11289576TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET BUICK GMC (420 W SOUTHLINE ST, CLEVELAND, TX 77327, (281) 592-2644) TO BE SERVICED. THE CONTACT STATED THAT THE DEALER DID NOT COMPLETE THE RECALL REPAIRS AS DESCRIBED IN THE MANUFACTURER'S REMEDY. DISCONNECTED INSTEAD OF BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND CONTINUES TO BE ONGOING MILAGE NOW - 15,000.*BF*JB
NHTSA complaint 11269035TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 11255347TL- THE MECHANIC CALLED ON BEHAVE OF THE VEHICLE OWNER OF A 2018 CHEVROLET SILVERADO, REGARDING NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO LOCAL DEALER CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, (775) 786-3111) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE HAS NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. DP
NHTSA complaint 11235083WHEN THE TRUCK IS TURNED OFF IT SOMETIMES CAN TAKE ANYWHERE FROM 2 MINUTES TO OVER 1 HOUR TO RESTART. WHEN THIS ISSUE OCCURS AND THE KEY IS TURNED TO START THE VEHICLE ALL YOU WILL HEAR IS A "CLICK" SOUND COMING FROM WHAT I ASSUME IS THE STARTER. WHILE NOT STARTING, EVERYTHING ELSE ELECTRICAL IN THE VEHICLE SEEMS TO BE WORKING FINE. ALTHOUGH THIS TRUCK WAS DELIVERED NEW IN DECEMBER OF 2017(BUILD DATE OF 8/17), IT WAS NOT PUT ON THE ROAD AND IN SERVICE(BUILT OUT AS A TOW TRUCK) UNTIL MID MAY OF 2018. ALTHOUGH THIS STARTING ISSUE DID NOT BEGIN WITH MY TRUCK UNTIL SOMETIME IN FEBRUARY/MARCH 2019, WE HAVE ANOTHER TRUCK THAT IS THE EXACT SAME MODEL (BUILD DATE OF 2/18) THAT HAS BEEN EXPERIENCING THE SAME ISSUE FOR ABOUT 7 MONTHS NOW. THAT SECOND TRUCK WAS FINALLY TAKEN TO THE DEALER AND THEY COULD NOT FIND A SPECIFIC PROBLEM SO THEY REPLACED THE STARTED. THE PROBLEM STILL EXISTS. THE DRIVER RECENTLY REPLACED THE BATTERY JUST TO TRY TO ELIMINATE THE POTENTIAL CAUSE OF THIS ISSUE BUT THAT YIELDED NO POSITIVE RESULTS EITHER. WE ARE AT A LOSS AND THIS ISSUE IS LITERALLY COSTING US MONEY!! IN GENERAL, THIS NON-STARTING ISSUE HAPPENS A COUPLE TIMES A WEEK.
NHTSA complaint 11203138WHILE PULLING A 40' GOOSENECK TRAILER ON THE HIGHWAY AT POSTED SPEED THE BALL HITCH ON THE BED OF THE TRUCK CAME DETACHED FROM THE TRUCK. TRAILER NECK SLAMMED INTO THE CENTER OF THE BED. I HAVE AN OEM CROWNLINE AFTERMARKET FLAT BED ON MY TRUCK. ONCE THE TRAILER WAS REMOVED THE BALL HITCH FELL TO THE GROUND. INVESTIGATION FOUND LITTLE TO NO WELD PRESENT.
NHTSA complaint 11161987EXCESSIVE PAINT CHIPPING IN PLACES THAT WOULD NOT RECEIVE NORMAL WEAR AND TEAR SUCH AS SIDE OF BODY AND TAILGATE.
NHTSA complaint 11139245TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 75 MPH, THE MESSAGE "CONTINUE DRIVING TO CLEAN EXHAUST SYSTEM" APPEARED. THE MESSAGE WENT AWAY, BUT RETURNED APPROXIMATELY 35 MINUTES LATER ALONG WITH 'YOU ARE ON REDUCE POWER MODE" AS THE VEHICLE DECELERATED. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOE BOWMAN CHEVROLET-CADILLAC (2455 E, MARKET STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE SOOT ON THE EXHAUST FILTER AND IT NEEDED CLEANING. THE VEHICLE WAS ALSO TAKEN TO CARTER CHEVROLET INC, (200 W DIXON BOULEVARD, SHELBY, NC 28152) FOR THE SAME FAILURE SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4492254412 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
NHTSA complaint 11118751Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.