Pickup, diesel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Dec 12, 2022 to Jul 8, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-797 | Oct 24, 2024 | Transmission control valve may fail and cause the rear wheels to lock-up | Powertrain | 463,295 | Software update |
| 24V-060 | Feb 1, 2024 | Tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching… | Latches and locks | 570,434 | Part replacement |
| 21V-758 | Sep 29, 2021 | Bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two…Park outside | Brakes | 3,241 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
27 complaints on file, page 1 of 2.
When shutting the vehicle off, I repeatedly get a “shift to park” error message. The truck will not shut down fully until this message goes away and can drain the battery. I have read this is a common Chevy problem in other models and others who I have talked to have the same issue. The local dealer wanted $170 just to scan it even though I feel they know the issue. The problem started right after the warrant expired and GM sent through a “software push notification” with no explanation what it was for. This feels too coincidental for me and GMs response was to take it to the dealer, not covered by warranty.
NHTSA complaint 11749023The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving 35 MPH with a trailer hitched to the vehicle, the trailer brake failed to respond on and off independently. Neither an independent mechanic nor a dealer was contacted. The trailer brake failure warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with N232414840 - Customer Satisfaction Program (Equipped with BRK APL CTRL FEATURE-INTEGRATED TRAILER BRAKE); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. No assistance was provided. The approximate failure mileage was 50,000.
NHTSA complaint 11744609My steering feels loose and truck doesn't sways and wanders. It wasn't that way when I got it and I only put like 20000 miles on it. It shouldn't be having these issues. Other models 23-24 have a recall for this same issue.
NHTSA complaint 11736291Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condition is consistent with the defect described in General Motors safety recall N232426400, which involves water intrusion into the tailgate exterior electronic release switch, potentially causing a short circuit and unintended tailgate opening. Although my vehicle is not included in the recall population based on VIN, it is the same model year, platform, and equipped with the same power-unlatching tailgate system. The failure mode I am experiencing matches the recall description exactly. I brought the vehicle to a dealership for diagnosis. The dealership acknowledged familiarity with this issue and indicated they have observed similar failures on other trucks outside the recall VIN population. However, because my VIN is not included in the recall, I was told the repair would not be covered. General Motors offered only minimal goodwill assistance, and I was required to pay for the repair. This condition presents a safety risk, as an unlatched tailgate can allow cargo to exit the vehicle and create a roadway hazard, increasing the risk of a crash. I am submitting this complaint because the defect appears to extend beyond the currently identified VIN population, and I believe additional vehicles may be affected.
NHTSA complaint 11735580The contact owns a 2022 Chevrolet Silverado 3500. While at a stoplight the transmission malfunctioned and the vehicle failed to drive forward or reverse. After restarting the vehicle, the vehicle was reversed into a nearby service station. The vehicle was later towed to the local auto repair shop, which replaced the brake actuator and the brake pads. Shortly after retrieving the vehicle, the failure had reoccurred, and the brakes seized. The vehicle was towed to a local transmission service center. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.
NHTSA complaint 11728440I never was contacted by GM that a recall was made for my truck, by email or mail. The last two extended warranty 111k miles or May 7, 2029) repairs made by the dealer, the repair paperwork order states a “ Recall” exists but the dealer elects not to perform the repairs @ 44k miles. Recall: Perform Factory Recall 212349710 ECM Fastners missing or loose. I’ve searched cannot find this recall or any recalls.
NHTSA complaint 11719202The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that occasionally, while driving or while the vehicle was parked, the tailgate unintendedly opened. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The approximate failure mileage was 52,000.
NHTSA complaint 11715598Onstar module is broken
NHTSA complaint 11699273Rear window leaks severely causing electrical issues. This is a known issue for almost 10 years now with multiple TSB’s about this problem across this vehicle platform. The repair for this is over $1000 often times. This should be a recall. We the consumers should not be stuck footing this bill when GM is well aware that this window causes issues and refuses to make a fix to keep this from happening. Especially, seeing that it typically does not seem to happen during the warranty period of the vehicle. My vehicle is less than 3 years old but now over the mileage cutoff and I was just quoted 1000-1500 to repair this very well know issue. GM needs to be liable for this faulty design.
NHTSA complaint 11683165The braking system is very weak given the towing and load rating on the truck. Emergency stopping is at times questionable. It seems there is almost no braking from the front axle of the truck. In 80000 miles the front brakes are still over 75% pad left with the rear brakes now being on the second set. I have had the dealership Chevrolet of Canton look into this and they tell me that is how this trick is designed to work. This is the first truck I have ever owned that used the rear brakes more 4 times faster than the front brakes. This is an issue that GM needs to look into.
NHTSA complaint 11683161The brakes really seem to be lacking stopping power unloaded and especially while towing a 30' gooseneck loaded. I even have the brake controller set to 10 and it really takes awhile to stop. I have to deliberately leave even more room in front of me to make sure I can stop.
NHTSA complaint 11675338The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that the tailgate intermittently opened while driving at various speeds. Upon investigation, the contact discovered that the failure was related to the tailgate electronic switch, allowing the tailgate to open or close independently. The contact was concerned that the tailgate could present a hazard to other drivers if the tailgate opened unexpectedly. The dealer was notified of the failure and provided the contact with an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
NHTSA complaint 11674525I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our heads on something. 3) No, I mentioned it to them, but nothing has been done. 4) No inspection has been completed. 5) No, there were no warning lights or messages prior to the failure.
NHTSA complaint 11674207I recieved a recall notice for this vehicle. When I went to my local dealership {Michael Hohl GMC Carson City Nevada} I was told that I would be better off to wait until my transmission fails because the repair parts are almost non existant. I am now reluctant to drive my $90,000 truck because of an inevitable rear wheel lockup situation.
NHTSA complaint 11672825Pulled in drive way and tailgate open light came on and noises was coming from rear or truck. I have a bed cover so I could not see tailgate but it was beeping, going up and down on it own. I finally pulled the fuse to get it stopped. Seen the recall and though all would be good BUT NO they say my truck is not on recall list evan though its doing the exact thing recall is for.
NHTSA complaint 11668484●Rear window with small power wi down leaks ●over time, it will get worse and cause mold, in turn makes it a healthy hazard ●yes, the problem has been reproduced by an independent facility ●it has not been inspected by dealership but when informed of the situation, they stated they knew there was an issue and referred me to a window specialist ●there were no warning lamps
NHTSA complaint 11659598The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the intercooler pipes and turbo intercooler hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.
NHTSA complaint 11658172My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
NHTSA complaint 11625346The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
NHTSA complaint 11620583The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
NHTSA complaint 11592177Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.