Complaints about the 2015 Chevrolet Trax peaked in 2016, with 25 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, FWD/Front-Wheel Drive, built in South Korea. Owner complaints on file from Jul 6, 2015 to Sep 11, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-652 | Sep 12, 2019 | Joint in one or both of the front lower control arms may have been improperly welded | Suspension | 93,722 | Part replacement |
| 17V-437 | Jul 10, 2017 | While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy… | Airbags | 40,683 | Software update |
| 16V-651 | Sep 8, 2016 | In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test | Airbags | 3,640,162 | Software update |
| 16V-422 | Jun 10, 2016 | Affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the… | Electrical system | 18,780 | Software update |
| 16V-257 | Apr 28, 2016 | Affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder,… | Electrical system | 317,572 | Software update |
| 15V-162 | Mar 20, 2015 | Affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels | Equipment | 19,831 | Label or owner notice |
| 15V-146 | Mar 13, 2015 | Steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear | Steering | 2,295 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
96 complaints on file, page 1 of 5.
The contact owns a 2015 Chevrolet Trax. The vehicle was recently purchased. The contact stated that on three separate occasions, the vehicle lost steering functionality, with several unknown warning lights illuminated. The contact stated that the vehicle had not started since the failure. The vehicle was taken back to the dealer; however, the dealer was unable to duplicate the failure.
NHTSA complaint 11763738Dash shuts down shutting off power steering, and power breaks, no dash readout, no turn signals breaklights or headlights, happens suddenly
NHTSA complaint 11757841Left red light on major hwy. Car stuck in first gear. Took MI turn around and no power steering. Limped home in first gear. Internet says there was a recall for 2014-15 Trax for same problems; Dealer says there's not, and told me to drive it there in 1st gear to check it out !
NHTSA complaint 11725182While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.
NHTSA complaint 11702023My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already
NHTSA complaint 11694367I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!
NHTSA complaint 11659145The paint is peeling off. It started as a bubble and then popped. There is no rust to indicate this being from wear and tear. The back and two spots on the hood are affected by this issue.
NHTSA complaint 11601536Control arm
NHTSA complaint 11581054I have had multiple engine problems with my trax. For starters, shortly after I bought it in 2021 I had to have the radiator replaced, then in Aug or Sept 2022 I had to have the coil pack replaced, the in Oct 2022 the turbo needed to be replaced. Exactly 1 year after replacing the turbo, I had to replace it again in Oct 2023. Now I'm being told that these cars are having problems with Piston rings going out. After repleacing the turbo once again, my car was still acting up. I took it back to the mechanic and they told me my piston rings are shot. Due to this issue, I now need a new motor. I've been told by 3 different Automotive shops that they have replaced several engine in the past 5 months due to the Piston rings and turbo going out in them. My car is a sitting duck. I'm highly mad. To add full to the fire, some of my features are not working due to an electrical issue.
NHTSA complaint 11559409The contact owns a 2015 Chevrolet Trax. The contact stated that upon entering the vehicle, the vehicle failed to emit an audible chime, indicating that the seat belts had not been fastened. While driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the front end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the passenger’s side upper control arm. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V652000 (Suspension) and NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 94,000.
NHTSA complaint 11558804The paint on my Blue Chevy Trax flakes off in multiple areas.
NHTSA complaint 11558283The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the steering wheel occasionally seized. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the contact was informed that the vehicle was operating as intended. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred. The vehicle was taken to the same local dealer, where a software update was performed, but the failure persisted. The manufacturer was contacted and opened a case. The failure mileage was approximately 90,000.
NHTSA complaint 11545995The contact owns a 2015 Chevrolet Trax. The contact stated that while his daughter was driving 55 MPH, the vehicle experienced a loss of power of steering assist. Additionally, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.
NHTSA complaint 11532682The contact owns a 2015 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over to the side of the road and had the vehicle tow to the dealer. The dealer replaced the fuel module, but the failure reoccurred. The vehicle was towed to the dealer however, no cause for the failure was found. The dealer however, stated that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 116,959.
NHTSA complaint 11526992My 2015 blue Chevy Trax is under 38k miles and the paint is peeling off the tailgate under the window. After finding out that many of my same car, same color are having the exact same issue in the same spot. I can provide pictures of when the peeling started happening and in a short amount of time how much has come off. My safety has not been put at risk. It has been taken to an authorized Chevy dealership and was told that there was nothing they could do, I showed all the other cars of my same model and color having the same issue and they said because there was no recall there was nothing they could do. This seems to be a factory defect with the car, but it is being ignored by Chevy because it is out of warrently timeline.
NHTSA complaint 11482516The passenger side control arm is messed up and this is throwing the vehicle out of alignment
NHTSA complaint 11480121On 02/02/21 My 2015 Chevy Trax LTZAWD mileage 96,612 was taken to Karl Tyler Lewiston Chevrolet, Lewiston, Idaho. I experienced the check engine light and stabil trak light came on engine lost compression. The dealership said it had a code P300 misfire and replaced the coil, sparkplugs and oil change. the following morning on my way to work at 3:30AM the check engine light came on. Took the vehicle back to the dealership again a code P300 misfire. The following day again check engine light, again code P300 misfire was told sometimes the computer retains codes. On May 3, 2022 on my way home while traveling uphill the check engine light came on. Vehicle lost all compression car would not move forward I was on a curve going upward on an incline no shoulder, I put the car in neutral and allowed it to coast downhill till I could get to a place where it could be off road. Towed to Karl Tyler Lewiston Chevrolet, Lewiston, Id. Was told needs new engine. They told me that GM would consider under warranty allowing for MSRP charge and GM would cover 10% and I would be responsible for the remaining $7600.00 No recall on engine. Mileage 118,000 No Recall on engine yet
NHTSA complaint 11468993I have recently heard what could best be described as a squealing sound. I could also smell fuel inside the vehicle while driving. I thought it was oil that had leaked onto the serpentine belt and had it replaced but the noise continued. Listening closer I realized it was coming from the area around the intake manifold. Searching online I found several YouTube videos and comments from people mentioning loose spark plugs caused their issue. Checking mine I found that two of the four spark plugs were loose enough to not require a wrench to remove them. Tightening them eliminated the noise. I have owned this vehicle since it was brand new and have never asked a mechanic to check or replace spark plugs, nor have I done it myself. I did recently replace the intake manifold, which required removing and reinstalling the ignition coil. I feel like loose spark plugs represent a fire hazard as it allow the fuel to blow past the cylinders and into the engine compartment.
NHTSA complaint 11462105The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate, and excessive smoke was present coming from the rear exhaust pipes. The vehicle was taken to an independent mechanic who diagnosed that there was no lubrication to the engine due to a lack of engine oil. The vehicle was taken to the local dealer. No further information was available. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The failure mileage was 72,000.
NHTSA complaint 11449673The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, an abnormal, burning odor would emit throughout the vehicle cabin without warning. The contact's husband inspected that vehicle and discovered that the coolant had leaked out of the reservoir. The contact initially took the vehicle to the dealer where they informed her that the water pump and a transmission valve were leaking. The contact then took the vehicle to an independent mechanic where they replaced the serpentine belt. The contact stated that the vehicle was not equipped with a temperature gauge which caused the contact to not know that her vehicle was overheating. The contact stated that additional work needed to be performed on the vehicle due to the lack of a temperature gauge. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 81,000.
NHTSA complaint 11442078Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.