Complaints about the 2026 Chevrolet Trax peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, FWD/Front-Wheel Drive, built in South Korea. Owner complaints on file from Dec 31, 2025 to Sep 29, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
17 complaints on file, page 1 of 1.
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 30 MPH, the vehicle unintendedly accelerated. The brake pedal was depressed with excessive force; however, the vehicle failed to respond and stop as needed. There were fumes entering the cabin of the vehicle during the failure. The vehicle was scheduled to be towed to a dealer to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 6,000.
NHTSA complaint 11767835On two separate occasions while driving with adaptive cruise control engaged the vehicle braked heavily. In one instance the vehicle rapidly braked from 70 to 40 mph before the accelerator could be depressed to resume driver control. Latest occurrence was on 9/8/2026.
NHTSA complaint 11766789Rough field delivery or air intake system, or software issue, heavy shuddering while at incline/decline, parked and reoccurring everyday. Also occurred while driving through windy hills (felt very unsafe to drive at this time). Yes this issue has been reproduced at the dealership and they are stating this is a “normal” problem. There was no lamps or warning prior to this happening.
NHTSA complaint 11765903Was parking into a handicap space and all of a sudden the car accelerated by itself
NHTSA complaint 11762503In the last three weeks, I have received a warning that Service Safety Restraint System: Your airbags or seat belt may not work properly during a crash. Schedule service soon.
NHTSA complaint 11755953The contact owns a 2026 Chevrolet Trax. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, crashed into a pole, and then stopped. An unknown warning light was illuminated after the crash. The contact stated that the driver’s side air bag deployed. The contact sustained soreness and bruises from the seat belt. The contact was transported to the hospital by ambulance and was placed under observation. A Police report was filed. The vehicle was towed to a tow lot and was then towed to a Collision Center by the insurance company. The vehicle was not yet evaluated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.
NHTSA complaint 11755468The contact owns a 2026 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the driver's side and passenger's side fenders were damaged. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,700.
NHTSA complaint 11752726The contact owns a 2026 Chevrolet Trax. The contact stated that while driving 35 MPH, the messages “Service Stabili-track” and “Steering Assist Reduced” were displayed. The vehicle was difficult to control while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the driver's side wheel speed sensor was not properly secured in the hub. The vehicle was test-driven for six miles. The dealer properly secured the wheel speed sensor inside the hub. The bolt was replaced and repaired. The manufacturer was notified, and a case was opened. The failure mileage was approximately 32.
NHTSA complaint 11751150Service Safety Restraint System warning light keeps coming on. I have taken it to Classic Chevrolet in Oklahoma City 6 times now for the same issue. I have opened a case with GM(XXX). I have been told that GM engineers have been on the phone with the dealership to get this repaired yet it is back in the shop at the dealership again. It has been explained to me that this warning light indicates that the air bags may not work if an accident occurs or the airbags may just deploy as I am driving down the road. That is the safety issue I am reporting. If even the GM engineers cannot fix this problem then I would say that it is a serious problem putting many people at risk. I wanted this in writing. This safety issue needs to be looked into and a recall needs to occur as I am sure I am not the only GM customer driving an unsafe 2026 Chevrolet Trax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11744667I was driving at about 10 mph in a suburban Buffalo retail parking lot when I was T-boned by a driver coming at me perpendicular at a much higher rate of speed who hit me squarely on the driver's side front and rear door. Airbags did not deploy. Yes, my safety was put at risk. I was injured. The problem has not been reproduced or confirmed by dealer or anyone else. Noone has inspected the vehicle yet. There were no warning signs prior to the accident.
NHTSA complaint 11744059This happened the first night that I drove this brand new vehicle since owning it. While driving at night, there is what I would describe as a "Hard line" of headlight illumination on the roadway in front of the vehicle. I would describe the "hard line" as being illuminated toward the bottom and at a certain point further up, the light suddenly stops and is just a black void, creating a black line. While driving up and down roadways that have hills, there is a definitive line that the headlights do not shine on the roadway in front of the vehicle. The area ahead of this hard line is pitch black and is sometimes no more than 75 feet in front of the vehicle. This happens mainly while traveling down hills, near the bottom. As the car goes through the bottom of the hill, the area illuminated in front of the car can be even less than 75 feet. At this point the roadway beyond in front of the car is totally black. I wouldn't see this as a huge concern while driving in the city if there are street lights, but in rural areas, which is where I drive, I found this to be a major safety issue. Using the bright lights to help with illumination wasn't always an option when there was oncoming traffic or traffic directly in front of my vehicle. At times I had to slow down at the bottom of hills from the posted 60 MPH speed limit to less than 30 MPH because I couldn't see anything that may have been in the roadway in front of me.
NHTSA complaint 11739693In the last 30 days of obtaining my first brand new vehicle, there have been a couple of incidents where I have put my truck in Park on an incline (hilly street or driveway), and you can hear the brakes grinding once my foot has been removed from the brake pedal. It gives the impression that the brakes have not stopped. It’s unusual to hear and in my concern, I activate the emergency park for extra security. It’s a little scary to think that the brakes won’t do what they’re designed to do.
NHTSA complaint 11735478Antilock Breaking System
NHTSA complaint 11733834The contact owns a 2026 Chevrolet Trax. The contact stated that while starting the vehicle, the message "Brake System Failure" was displayed. The contact turned off the vehicle, waited for a while, and then restarted the vehicle. After restarting the vehicle, the message "Steering System Not Engaged" was displayed. The contact turned off the vehicle. The vehicle was towed to the dealer, who informed the contact that 3 diagnostic codes were retrieved, indicating a braking system and steering failure. However, the third failure was not provided. The dealer stated that a software update might be needed. The vehicle was not repaired. The manufacturer was informed of the failure. A case was opened with the manufacturer. The failure mileage was approximately 156,000
NHTSA complaint 11727008I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.
NHTSA complaint 11725976emission warning light and verified by on star diagnostic. Carried to Rick Hendricksn Gm dealer in Buford Ga. for a 7 day diagnostic and repair. I also could smell gasoline when the car was running and smell gasoline inside my garage when the car was parked..very strong odor. Dealership found it was a EVAP system leak. removed and replaced the filler neck . My vehicle had 650 miles on it when I started getting warning notices that would come and go.
NHTSA complaint 11719696While driving on the interstate vehicle begin to surge and lag with a check engine light appearing. Vehicle never became disabled but after reading it sounds like this a very known issue with Trax’s. Chevy app stated it was the emissions control system which is most common for purge valve failure. GM needs to issue a recall as the purges valve in every Trax is defective just like the did with earlier models.
NHTSA complaint 11708128Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.