2017 Chevrolet Volt

699 complaints on file, page 1 of 35.

1. Filed Oct 1, 2026Failure Sep 29, 2026Quilcene, WAElectrical system, Fuel/propulsion system

   2017 Chevy Volt, lost propulsion and stalled on a highway in 3 separate instances. GM Case # XXX: The first instance, in late 2021, resulted in a BECM replacement. The following instances, XXX and SXXX, had the exact same symptoms: loss of propulsion on highway, shift to park, full charge but 0 range, check engine light. GM Case # XXX: In March the vehicle was towed to Haselwood Chevrolet in [XXX] and they told to check for BECM issues. The dealership refused to include the customer description of the failure on the highway, or acknowledge there was a possible BECM issue, since they said there was no BECM code. The failure presented as a classic intermittent BECM thermal failure. They failed to follow GM's diagnostic tree for an intermittent communication loss, as per GM Technical Service Bulletin PIP5812. Because of that diagnostics failure, I am now completely disabled, again, at [XXX],191 miles, 6 months later. This is a single, continuous warranty failure spanning from March through Sept 2026. GM Case # XXX: Due to previous misdiagnosis, I am awaiting GM’s pre-approval or referral for a rental car as covered by GM Special Coverage Program XXX, before having the car towed to Ruddell Chevrolet in [XXX]. I live a 2 hr round trip from [XXX] and am stranded without a loaner or rental. The tow truck is my way to the dealership to get a rental. If the BECM was recalled, these last two instances could have been prevented and I would not have had to fight tooth and nail with dealerships and GM for coverage, towing, and rental reimbursement, yet again. Please issue a recall on the Volt 2017 BECM and any BECM replaced before the soldering issue on these parts was corrected to prevent future dangerous failures and high levels of customer inconvenience and frustration. My 4 x JPEG and PNG attachments under 10MB failed to upload on this site. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11768306
2. Filed Sep 23, 2026Failure Sep 23, 2026Huntertown, INUnknown or other

   I would like to file a formal complaint. 2017 Volt suffered an EVAP purge line hole due to the failure of the remedy applied under NHTSA Campaign ID 19V891000. Recall #N192273600 was completed on my vehicle in 2020 by installing a protective bumper. That bumper failed by shifting out of place, and the A/C line has now rubbed a hole completely through my EVAP purge pipe—the exact failure the recall was designed to prevent. I called GM and asked for a Goodwill Policy adjustment, and they refused as my dealer had already offered me a $500 reduction to the repair. The total cost of the repair is over $2700.

   NHTSA complaint 11766506
3. Filed Sep 10, 2026Failure Aug 26, 2026Seminole, FLEngine

   3rd failure of EGR valve (GM part 12691147, superseded by 19436521) on this vehicle. 10/10/2019 at 11,336 mi: Check Engine Light and Driver Information Center displayed "Loss of Propulsion" message; EGR valve diagnosed as cause and replaced by dealer under warranty at no cost. 11/2023 at approx. 30,000 mi: EGR valve failed again; dealer stated OEM part was no longer available from manufacturer due to supply shortage and installed a third-party replacement part; repair not covered, paid out of pocket. 8/26/2026 at 49,864 mi: EGR valve failed a third time; a used, refurbished part was sourced due to continued unavailability of a reliable new OEM part, with repair scheduled for 9/14/2026, again paid out of pocket. This is a known, recurring failure on 2016-2019 Chevrolet Volts, referenced in GM Technical Service Bulletin 19-NA-206. The failure does not present only as an emissions fault — it triggers a "Loss of Propulsion" driver warning, indicating a direct impact on the vehicle's ability to be safely driven. Sustained unavailability of the OEM part is forcing owners toward third-party or used/refurbished parts of unknown long-term reliability, at repeated cost to the owner, in order to keep the vehicle operable.

   NHTSA complaint 11763303
4. Filed Sep 3, 2026Failure Jul 14, 202443,000 milesEucha, OKElectrical system1 injured

   The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 50 MPH, the "Propulsion Power Reduced" and "Shift to Park" messages were intermittently displayed on the instrument panel. The vehicle lost automotive power and stalled, and the contact pulled over to the shoulder to avoid a crash. The failure had occurred on several occasions. The contact sustained emotional distress from the failure. The vehicle was towed back to the residence and then towed to a dealer to be diagnosed, and it was determined that the battery needed to be replaced. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that the battery energy control module needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

   NHTSA complaint 11761865
5. Filed Aug 18, 2026Failure Jul 18, 202695,000 milesGreensboro, NCManagement system/energy control module (bms/becm)

   The contact owns a 2017 Chevrolet Volt. The contact stated that he had experienced a recurring loss of propulsion that would occur shortly after vehicle startup, which was attributed to a failure with the Battery Energy Control Module (BECM). The failure caused the check engine, ABS, Stabili-Trak, and Forward Collision Avoidance warning lights to illuminate. The contact informed the local dealer of the failure and was referred to the manufacturer for assistance. The manufacturer acknowledged that there was a Customer Satisfaction Program for the failure, but the vehicle was not included. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.

   NHTSA complaint 11757651
6. Filed Aug 6, 2026Failure Aug 6, 2026Mayslick, KYElectrical system

   Chevrolet is denying that my car is included in Special Coverage Bulletin N232432680, because of where it was built. The car is now in Kentucky, which is not a CARB state. Was the reason for a vehicle not to be included in the bulletin because it would be included under CARB? It seems like a loophole they are using not to fix my car. Am I wrong?

   NHTSA complaint 11755240
7. Filed Aug 5, 2026Failure Jul 19, 2026Whitmore Lake, MIFuel/propulsion system, Power train

   Battery Energy Control Module Malfunction Module replaced but not covered under Special Coverage N232432680

   NHTSA complaint 11755054
8. Filed Jul 22, 2026Failure Jul 9, 2026Spring Branch, TXFuel/propulsion system

   While driving down highway rapidly slowed to 15mph. "reduced propulsion" was displayed with significant battery and gas left. Caused cars to swerve and pile up behind me. The car was inspected by dealer and received a variety of U26XXX codes. Dealer states its a faulty BECM. There was no warning lights on before the incident and have had no issues till then. We were lucky this was during the day. Nighttime would have been a terrible accident with oncoming traffic. Dealer is not wanting to cover BECM repair from GM Special Coverage Bulletin N232432680 that was investigated by your organization a couple of years ago.

   NHTSA complaint 11752213
9. Filed Jul 21, 2026Failure Mar 12, 2026Washougal, WAElectrical system, Fuel/propulsion system

   In March 2026, our 2017 Chevrolet Volt (89,300 miles) would not charge nor start, and had to be towed to an authorized Chevrolet dealership in Portland, Oregon. The dealership diagnosed an internal fault in the Battery Energy Control Module (BECM) producing U26XX diagnostic trouble codes, per GM bulletin #18-NA-261, and replaced the BECM under GM Special Coverage N232432680 — GM's field remedy for a known BECM defect affecting 2016–2019 Volts that causes reduced power, no-start, or no-charge conditions (the subject of NHTSA investigation PE23022).The remedy failed immediately. On the day the vehicle was returned to us (March 26, 2026), the check engine light illuminated while driving home on public roads, and the vehicle failed to charge that same night — the identical condition it had before. It was towed back to the dealership. The dealership's second work order confirms in writing that the vehicle "will not start after previous repairs and is having the same issues," and attributes the failure to the high-voltage battery contactor. The dealership informed us the part is no longer produced and cannot be obtained, advising that the vehicle be scrapped. Safety concerns: (1) after the repair, the dealership returned the vehicle to us as fixed, and we drove it approximately 26 miles home on public highways in traffic, unaware the defect was still present — the check engine light illuminated during that drive. This defect is the subject of NHTSA investigation PE23022 into sudden loss of propulsion, we unknowingly operated a defective vehicle in conditions where that failure could have occurred at highway speed; (2) GM's official field remedy for this known defect (Special Coverage N232432680) failed within hours of being performed; and (3) the parts required to complete the remedy are reportedly discontinued, leaving a known safety defect permanently unrepairable. Supporting documents uploaded: dealer repair orders, and the GM warranty history of the N232432680 repair

   NHTSA complaint 11751708
10. Filed Jun 23, 2026Failure Jun 19, 2026Spotsylvania, VAElectrical system, Fuel/propulsion system

    While driving at highway speeds over 100 miles away from home with my child in the vehicle, the car experienced a sudden, catastrophic loss of propulsion power and entered 'Propulsion Power Reduced' mode, dropping vehicle speed immediately and creating an extreme hazard with high-speed highway traffic. A full computer scan revealed active diagnostic codes U2603 through U2624, confirming an internal hardware communication failure of the Battery Energy Control Module (BECM). This matches GM Technical Service Bulletin 18-NA-261. The vehicle has over 150,000 miles, but I have only owned the car since January. This is a known, systemic manufacturing defect (cracked internal circuit board solder joints) that creates a critical safety liability regardless of vehicle mileage. GM has refused to remedy the safety defect due to the mileage limit.

    NHTSA complaint 11745949
11. Filed Jun 21, 2026Failure Jun 21, 2026Pasadena, CAEngine, Fuel/propulsion system, Power train

    Received "reduced propulsion" message, with no engine detected. Car slowed to a near stop while driving on the Interstate highway. Very dangerous to have that suddenly happen. Message popped up randomly with no prior warning.

    NHTSA complaint 11745522
12. Filed Jun 5, 2026Failure Dec 5, 2024Apalachin, NYElectrical system, Fuel/propulsion system

    I was not going to put in a complaint about this failure but after learning about GM creating a special extended warranty program for this issue, I felt it should be addressed and treated as a recall. The battery energy control module (BECM) failed on my 2017 Chevrolet Volt at exactly 170,000 miles in December of 2024, leaving me in a dangerous position on the roadway and almost causing me to be rear ended due to losing the ability to accelerate. I had no choice but to have the vehicle towed to a dealership where it was eventually repaired with an out of pocket cost of $1900. My vehicle was not eligible for the extended warranty program which I find to be unacceptable.

    NHTSA complaint 11742228
13. Filed May 3, 2026Failure Apr 20, 2026Grand Rapids, MIElectrical system

    BECM failure. My car is available for inspection upon request. This car has unexpectedly stopped adequately accelerating all of a sudden while on the road! This problems has been confirmed by the dealership. The manufacturer has not inspected it. Not much warning. I found out SOME not ALL chevrolet volt 2017 users got their BECM replaced without cost because it is a WELL KNOWN ISSUE with the car. Chevrolet did not provide extended warranty for all chevrolet volt users even though it is an issue with most volts. I do drive much. I got the car when it was brand new and in 8 years accumulated 77k miles. If I had known all of the cars would have had this safety issue I would not have bought the car in the first place. Chevrolet expects me to pay 2500 out of pocket for something they know is faulty and dangerous in their vehicles.

    NHTSA complaint 11735404
14. Filed Apr 21, 2026Failure Apr 21, 2026Chapel Hill, NCEngine

    Egr valve went out ; causing a fuse to go out; which triggered a limp home mode: stranding me on side of road

    NHTSA complaint 11732820
15. Filed Mar 21, 2026Failure Jan 5, 2026Ferndale, MIEngine

    Brought car into Chevrolet dealership for intermittent “miss” when driving. Dealer diagnosed it needed an EGR valve replaced at a cost of around $4,000.00 which is a significant portion of the cars value.

    NHTSA complaint 11726050
16. Filed Mar 20, 2026Failure Feb 20, 2026Birmingham, MIElectrical system, Fuel/propulsion system, Power train

    Failure of Battery Energy Control Module (BECM), within the high voltage battery. Vehicle is unable to charge and sets “reduced power” message. GM released special coverage bulletin for this issue (N232432680), but this vehicle is not listed due to which state it was registered. Continued failure of the BECM will lead to inoperability of the vehicle.

    NHTSA complaint 11725760
17. Filed Mar 17, 2026Failure Mar 11, 202684,000 milesYukon, OKManagement system/energy control module (bms/becm)

    The contact owns a 2017 Chevrolet Volt. The contact stated that the vehicle failed to start while parked. The check engine warning light illuminated and remained illuminated, with several unknown warning lights illuminated. The vehicle was restarted. The vehicle was taken to the dealer, where it was diagnosed with Battery Energy Control Module (BECM) failure. The manufacturer was notified of the failure and informed the contact that the repair would be at the owner's expense. The approximate failure mileage was 84,000.

    NHTSA complaint 11725069
18. Filed Mar 16, 2026Failure Mar 16, 202692,000 milesTorrance, CAEngine

    The contact owns a 2017 Chevrolet Volt. The contact stated that while driving at an undisclosed speed or while starting the vehicle, the check engine warning light was unexpectedly illuminated. Additionally, there were several error codes provided through the Mobile App for engine-related failures. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 92,000.

    NHTSA complaint 11724699
19. Filed Mar 15, 2026Failure Feb 18, 2026Elgin, ILFuel/propulsion system

    Coolant was found inside the Lithium-Ion battery module when the dealership opened it to repair a different issue. They condemned the battery on the spot. There was no damage to the battery module. All PMs were performed at Chevrolet dealerships throughout the life of the car. All recalls were fixed. Including the BECM replacement the car is known have problems with. Car had 127,000 miles on it. One of the service reps even admited that he's seen it on multiple cars and that it is a manufacturing problem. Dealership said the repair is $29,000. The car was $35000 new 10 years ago. Thank God there was no fire, I drove my family around in that car for years. The dealership won't even let me see the diagnosis report online anymore...

    NHTSA complaint 11724388
20. Filed Mar 2, 2026Failure Feb 9, 2026Snoqualmie, WAElectrical system, Fuel/propulsion system, Power train

    Three separate high-voltage battery section failures within one year, each causing complete loss of propulsion. Two occurred at freeway speeds on [XXX]. FAILURE 1 ([XXX]): Vehicle lost propulsion. Dealer diagnosed DTC P0AFA (low voltage), failed cell in Battery Section 3. Section 3 replaced under GM Special Coverage N232432680 (BECM, 15yr/150k). Vehicle out of service approximately six months awaiting GM authorization and parts. FAILURE 2 ([XXX]): Vehicle lost propulsion on [XXX] at night at freeway speeds. Required towing. Dealer diagnosed DTC P0AFA, Cell 85 at 1.85V in Battery Section 1 (different section). Section 1 replaced under same Special Coverage. Vehicle returned Jan 28, 2026. FAILURE 3 ([XXX], ~300 miles after Failure 2 repair): Vehicle again lost propulsion on the freeway with check engine light, then progressed to no-start condition. Towed to dealer. Diagnosed Feb 20, 2026: DTC P0AFA, Cell 57 at 1.5V in Battery Section 2 (GM minimum spec 2.5V). Third distinct section failure. Vehicle remains at dealer awaiting GM repair authorization as of filing date. SAFETY CONCERN: Loss of propulsion at freeway speeds is an immediate safety hazard. During the Nov 2025 event, the vehicle lost power on [XXX] at night in active traffic. The progressive failure pattern (three different sections failing sequentially in the same pack, identical DTC) suggests a systemic defect rather than isolated component failures. Prior section replacements have not resolved the underlying problem. Vehicle has been usable approximately 20 total days in the past 12 months. All repairs performed or pending under GM Special Coverage N232432680. GM Case [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11721595