Sedan, gasoline, built in Canada. Owner complaints on file from Feb 12, 1997 to Aug 21, 2013.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 04V-021 | Jan 13, 2004 | On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with… | Powertrain | 2,315,768 | Repair or modification |
| 98V-184 | Aug 6, 1998 | Vehicle description: passenger vehicles built with 3.5l engines | Fuel system | 722,600 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
134 complaints on file, page 1 of 7.
TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000. .... UPDATED 10-17-13 *BF UPDATED 10/24/14*CN
NHTSA complaint 10536567TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V184000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) AND THE VEHICLE WAS REPAIRED. EIGHT YEARS AFTER THE VEHICLE WAS REPAIRED SHE NOTICED FUEL LEAKING FROM THE VEHICLE WHILE IT WAS PARKED. THE CONTACT STATED FUEL WOULD ALSO LEAK WHILE DRIVING. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO STATED THE FUEL INJECTOR SYSTEM WAS LEAKING AND THE O-RING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint 10410014TL* THE CONTACT OWNS A 1997 CHRYSLER CONCORD. THE CONTACT STATED WHILE DRIVING AT A SPEEDS OF 45 MPH, ENGINE COOLANT, WATER AND STEAM POURED FROM UNDER THE DASHBOARD AND INTO THE INTERIOR CABIN OF THE VEHICLE WITHOUT WARNING. BOTH THE DRIVER AND PASSENGER SUFFERED FIRST DEGREE BURNS TO BOTH FEET. THIS WAS THE FIRST OCCURRENCE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE CONTACT HAD NOT YET RECEIVED THE RESULTS. THE CURRENT AND FAILURE MILEAGES WERE 48,000. UPDATED 05/19/10. *LJ
NHTSA complaint 10325804MY VEHICLE, DRIVEN BY MY STEP SON, CROSSED THE MEDIAN, SPUN AROUND AND SLAMMED BACKWARDS INTO A POWER POLE. HE HIT WITH ENOUGH FORCE TO PUSH THE REAR BUMPER AND THE TRUNK IN ALMOST 3 FEET AND YET THE AIR BAG DIDN'T DEPLOY. THE SUDDEN STOP BROKE THE FRONT SEAT LOOSE FROM THE FLOOR AND RIPPED HIS GLASSES OFF HIS HEAD AND FLUNG THEM INTO THE BACK WINDOW. FORTUNATELY HE HAD HIS SEAT BELT ON, OR THE RECOIL WOULD HAVE SENT HIM THE FORWARD MOMENTUM FROM THE RECOIL WOULD HAVE SENT HIM THROUGH THE FRONT WINDOW. STILL THE AIR BAG DID NOT DEPLOY. THE ACCIDENT IS STILL UNDER INVESTIGATION AND IT IS UNCLEAR WHETHER HE WAS UNCONSCIOUS FOR A BRIEF PERIOD OF TIME FROM THE ACCIDENT.
NHTSA complaint 10292195TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. THE CONTACT STATED THAT HE CAN REMOVE THE KEY FROM THE IGNITION WITHOUT PLACING THE VEHICLE INTO PARK. THE DEALER STATED THAT THE ISSUE WAS REPAIRED IN 2004, BUT HAS RECENTLY RECURRED. THE CONTACT WILL CHECK WITH THE MANUFACTURER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 96,000.
NHTSA complaint 10278523BAD CRADLE BUSHINGS GRINDING NOISE WHEN DRIVING,TURNING,AND BREAKING LOUD BANG WHEN OVERDRIVE IS INITIATED AND VERY BAD ALIGNMENT FRONT DRIVER TIRE STARTED SMOKING AND THE BRAKE ROTOR WAS HOT ENOUGH TO BURN FLAT SPOTS ON MY FINGER TIPS. *TR
NHTSA complaint 10262095I HAVE EXPERIENCED ALOT OF PLAY IN THE STEERING OF MY CHRYSLER CONCORDE 1997. AFTER INSPECTION IT WAS FOUND THAT THE FRONT CRADLE BUSHINGS WHERE WORN AWAY. I HAVE OWNED THIS CAR FOR 2 YEARS. I LOOKED AT A WEB SITE CONCERNING THIS AND OTHER PROBLEMS WITH THIS AND OTHER CHRSLER MODELS. AND IS CONCERNED ABOUT THE ISSUES RELATED TO SEVERE AND CATASTROPHIC FAILURES WITH THESE VEHICLES. *TR
NHTSA complaint 10259198I HAVE A 1997 CHRYSLER CONCORD. I HAD A SEVERE CLUNKING NOISE IN FRONT END. AFTER SEVERAL TRIPS TO THE GARAGE AND ALMOST $1000 LATER I HAD REPLACED BOTH INNER TIE ROD ENDS, ALL 4 CRADLE BUSHINGS AS WELL AS BOTH SWAYBARS IN FRONT END. NOT TO MENTION FRONT END ALIGNMENTS AFTER EACH REPAIR. THEN MY LEFT TIE ROD HAD TO BE REPLACED AGAIN WITHIN A BOUT A MONTH. THE PROBLEM WAS EVENTUALLY FIXED AND NOISE STOPPED UNTIL NOW. SIX MONTHS LATER I'M EXPERIENCING THE SAME NOISES AND A LOSE TIE ROD AGAIN. I HAVE SEEN ALL THE COMPLAINTS ABOUT CHRYSLER AND NOTE THAT THEY DON'T INCLUDE THE 1997 MODEL AS HAVING THESE PROBLEMS BUT I DO WITH MY 97 CONCORD. I HAVE 2 CHILDREN THAT RIDE IN MY VEHICLE AND THIS IS REALLY UNSAFE. IF THE TIERODS BREAK OR COME LOSE YOU CAN'T STEER THE CAR. THIS PROBLEM REALLY NEEDS TO BE ADDRESSED BY CHRYSLER AND FIXED. *TR
NHTSA complaint 10250897COMPLETE STEERING FAILURE ON 199 CHRYSLER CONCORDE. *TR
NHTSA complaint 10249349OWN 1997 CHRYSLER CONDORDE. AC/EVAPORATOR ODOR. TECHNICAL SERVICE BULLETIN STATES GOING ON SINCE 1992 WITH CHRYSLER CARS. CAUSING AIRBORNE POLLUTANTS MIXED WITH BACTERIA AND FUNGI GROWTH. I HAVE ASTHMA, THIS IS A HEALTH ISSUE. CHRYSLER REGRETS THAT THEY HAVE NOTHING TO DO WITH THIS SINCE WART. UP . ISSUE IS THIS IS GOING ON SINCE 1992 WHY WAS THIS NOT ADDRESSED FOR SAFETY OF RESPIRATORY CONSUMERS. HEALTH HAZARD TO ALL WHO HAVE IMMUNE PROBLEMS. THIS WOULD NOT HAPPEN IN WART TIME PERIOD. THIS TAKES TIME TO FORM..END RESULTS MICROBIAL GROWTH ON EVAPORATOR CORE DURING NORMAL OPERATION, CONDENSATION FORMS IN AND AROUND AC EVAPORATOR. WHEN AIRBORNE POLLUTANTS MIX WITH CONDENSATION, BACTERIA AND FUNGI GROWTH BEGINS AND ODOR RESULTS. THIS IS THE RESPONSIBILITY OF CHRYSLER TO FIX AND MAKE CONSUMER SAFE AND NOT ENDANGERING THEIR HEALTH. WHY WAS THIS ISSUE NOT ADDRESSED IN 1992 ON WITH ALL THE REPORTS SHOWING THIS PROBLEM. CHRYSLER..CIRRUS,CONCORDE, NEW YORKER, IMPERIAL, LABARON COUPE,TOWN AND COUNTRY SEBRING VOYAGER ...SOMETHING IS WRONG WITH THIS PICTURE. WHO FAILED TO PICK UP ON THIS AND WHY SHOULD I HAVE TO PAY TO FIX SOMETHING THAT HAS BEEN GOING ON SINCE 1992 .JUST PURCHASED A 300C SPENDING $4,0000.00. NOW I WON'T KNOW IF THIS CAR WILL HAVE THE SAME PROBLEM IN FUTURE AND ENDANGER MY LIFE AS I HAVE ASTHMA AND THIS IS A RESPIRATORY PROBLEM. DISAPPOINTED CONSUMER WORRYING ABOUT MY HEALTH WITH THIS CAR. PLEASE HELP RESOLVE THIS PROBLEM.*TR
NHTSA complaint 10233859TL*THE CONTACT OWNS A 1997 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BACK OF THE DRIVER'S SEAT COLLAPSED BACKWARDS. THE FAILURE ALMOST CAUSED HER TO LOSE CONTROL OF THE STEERING. SHE DID NOT GET PULLED BACK ALONG WITH THE SEAT BECAUSE SHE WAS WEARING HER SEAT BELT. SHE FOUND A RECALL FOR THIS FAILURE, BUT IT WAS FOR THE 1998 MODELS. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 174,000.
NHTSA complaint 10219395MY CAR STARTED MAKING A CLUNKING NOISE, AND I CHECKED OUT THE PROBLEM AND FOUND THE ENGINE CRADLE BUSHING WERE JUNK. THE CAR ONLY HAD 62000 MILES ON IT. THIS COULD OF CAUSED A VERY BAD ACCIDENT IF THE CRADLE HAD BROKEN. THE CAR WAS LIFTED OFF THE GROUND AND THERE WAS ABOUT A 2 IINCH GAP BETWEEN THE FRAME AND CRADLE WHERE THE BUSHING ARE WORN OUT. I CURRENT DON'T DRIVE THIS CAR DO TO THIS ISSUE.*CN
NHTSA complaint 10213519DT*: THE CONTACT STATED WHILE DRIVING 48 MPH, THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE SEATBELT DID NOT AUTOMATICALLY LOCK, THE LENGTH OF THE BELT WAS NOT CONTROLLED BY THE SHOULDER BELT RETRACTOR. THE AUTOMATIC LOCKING RETRACTOR DID NOT FUNCTION AS IT SHOULD BE AND THE PASSENGER IN THE REAR RIGHT SEAT OF THE VEHICLE SUSTAINED SERIOUS INJURIES. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP.
NHTSA complaint 10172001SAME SAD STORY AS THE OTHERS ON YOUR WEBSITE. I HAD A 1997 CHRYSLER CONCORDE. ON NEW YEAR'S DAY 2005 I WAS DRIVING TO MY DAUGHTER'S WHEN, WITHOUT WARNING, THE ENGINE BEGAN TO MAKE A KNOCKING NOISE. SUDDENLY, IT DIED. I HAD TOWED INTO MY DEALER, CLIFFORD CHRYSLER OF BUFFALO GROVE. THEY SAID THE ENGINE HAD SEIZED UP DUE TO SLUDGE. SINCE THE CAR WAS JUST OUT OF WARRANTY INSISTED THEY TALK TO CHRYSLER. CHRYSLER SAID THE PROBLEM WAS CAUSED BY INADEQUATE OIL CHANGES EVEN WHEN I SENT THEM A RECORD OF MY OIL CHANGES, THEY REFUSED TO HELP WITH THE COST OF REPLACING THE ENGINE. *NM
NHTSA complaint 10164599AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES. *JB
NHTSA complaint 10159411ON CHRISTMAS DAY DRIVING WITH MY SON TO MY MOTHERS HOME ABOUT ONE HOUR AWAY, I EXITED THE FREEWAY AND STOPPED AT THE SIGNAL. WHEN THE SIGNAL TURNED GREEN, I PUSHED THE GAS, THE CAR DID NOT RESPOND. I CHECKED TO VERIFY THAT THE CAR WAS IN DRIVE. PUT THE CAR IN PARK, AND ATTEMPTED TO RESTART THE ENGINE. THE ENGINE DID NOT RESPOND. THE VEHICLE WAS PUSHED TO A PARK AND RIDE, THEN TOWED TO THE DEALERSHIP. THE DEALERSHIP REPORTS THAT THE ENGINE SEIZED, AND IS DESTROYED BEYOND REPAIR OF THE VALUE OF THE VEHICLE. THERE WAS ZERO WARNING. THE VEHICLE DID NOT LOSE ANY FLUID. THERE WERE NOT ANY WARNING LIGHTS REGISTERING INSIDE THE VEHICLE. THE MAKE IS A CHRYSLER CONCORDE. IT IS A 1997, WITH 97,000 MILES. UP UNTIL THAT MOMENT THE VEHICLE WAS IDEAL. THEN WITHIN TEN FEET IT IS DESTROYED BEYOND REPAIR, WITHOUT ANY TYPE OF WARNING. *JB
NHTSA complaint 10146574WHEN I WOULD PLACE THE AUTOMATIC TRANSMISSION IN REVERSE ON MY 1997 CHRYSLER CONCORDE THE GAS PEDAL WOULD STICK AND ACCELERATE AT A RAPID RATE. THE ONLY WAY THAT I COULD STOP THE ACCELERATION WAS BY PLACING BOTH ON THE BRAKE AND TURNING THE KEY OFF. DAVE DENNIS CHRYSLER DEALER IN DAYTON, OH., VERIFIED THIS. THEY FOUND THAT THE CRADLE BUSHINGS WERE BAD WHICH CAUSED THE MOTOR TO MOVE AND HIT THE THROTTLE WHICH CAUSED THE MOTOR TO REV. UP IN GEAR. THEY REPLACED THE CRADLE BUSHINGS AND I HAVE HAD NO TROUBLE SINCE. I CONSIDER THIS TO BE A SAFETY ISSUE. THE MECHANIC AT THE CHRYSLER DEALER STATED THAT WORN CRADLE BUSHINGS WERE A COMMON PROBLEM WITH K FRAMES USED ON CHRYSLERS. I CAN'T BE THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM DUE TO CRADLE BUSHINGS WEAR. *NM
NHTSA complaint 10144614THE CONSUMER NOTICED THAT CAR SEEMED TO BE PULLING TO THE LEFT/RIGHT. THE CONSUMER HEARD SOMETHING POP AND RATTLE AND THEN PARTS STARTED FALLING FROM THE VEHICLE ON TO THE HIGHWAY. THE CONSUMER PURCHASED MORE PARTS AND THEY FAILED. THE CONSUMER TOOK THE VEHICLE TO MECHANIC WHO DETERMINED THE TRANSMISSION FLUID LINE WAS LEAKING . ANOTHER MECHANIC STATED THAT THE FRONT END WAS COMING PART AND WAS LOOSE. THE FRAME WAS LOOSE AND NOTHING WAS HOLDING IT TOGETHER. AFTER REPLACING ALL THE PARTS, THE CONSUMER RECEIVED A RECALL NOTICE. TOOK IT TO DEALER AND THEY TOLD HER THAT THEY FIXED THE PROBLEM. BUT, DIDN'T TELL HER WHAT THE PROBLEM WAS, BUT NOW PROBLEM IS WORSE. CAR WAS JUMPING LIKE IT DIDN'T SHIFT INTO GEAR. TRANSMISSION FEELS LIKE IT'S SLIPPING. CONTACT CALLED NHTSA LAST WEEK AND TALKED TO A LADY AND WAS TOLD TO REPLACE THE POWER STEERING FLUID LINE. BOUGHT PIECE OF LINE AND WAS TOLD TO BUY A VACUUM PIPE.
NHTSA complaint 10118812DT: THE CONSUMER INDICATED THAT THE TIMING CHAIN BROKE WITHOUT WARNING. THIS HAS HAPPENED THREE TIMES AND EACH TIME THE CONSUMER HAD TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE REPAIRED. THE MANUFACTURER SAID THERE IS NO RECALL ON THIS. THE CONSUMER SAID THAT THE ENGINE ALWAYS GETS REAL HOT AND STALLS. SHE FORCED TO PULL OFF THE ROAD IN A DANGEROUS PLACES. *NM
NHTSA complaint 10128432PASSENGER SIDE AIRBAG COVER HAS DELAMINATED FROM METAL PORTION. APPEARS TO BE UNSAFE PASSENGER CONDITION.
NHTSA complaint 10127751Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.