Sedan, gasoline, built in Canada. Owner complaints on file from Oct 19, 1998 to Nov 2, 2013.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 09E-012 | Apr 7, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 16,270 | Refund or buyback |
| 04V-021 | Jan 13, 2004 | On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with… | Powertrain | 2,315,768 | Repair or modification |
| 03V-035 | Feb 5, 2003 | On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly | Seats | 1,066,000 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
175 complaints on file, page 1 of 9.
AUTOMATIC SHIFT ON THE FLOOR. DOES NOT SHIFT CORRECTLY. KEY CANNOT BE REMOVED. IT STAYS ON ACCESSORY AND DRAINS MY BATTERY. THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I WAS TOLD IT WAS NOT COVERED BECAUSE OF THE YEAR OF THE CAR. I PURCHASED THE CAR IN AUGUST 2012. RAN FINE UNTIL 06/01/13. I FEEL IT SHOULD STILL BE UNDER THE RECALL. IT DOESN'T GO INTO PARK PROPERLY. I FEEL THIS COULD BE A SAFETY ISSUE. *TR
NHTSA complaint 10550624TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.
NHTSA complaint 10415103TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. THE CONSUMER STATED THE TIMING CHAIN FAILD AND BLEW OUT THE ENGINE. UPDATED 07/23/10*JB
NHTSA complaint 10334317TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,750.
NHTSA complaint 10256929I BOUGHT A USED 1998 CHRYSLER CONCORDE IN THE SPRING OF 2008. THREE WEEKS AFTER I BOUGHT THE CAR THE OIL LIGHT TURNED ON, I THOUGHT NOTHING OF IT, THOUGH I GAVE THE CAR AN OIL CHANGE. ROUGHLY 5 DAYS AFTER GIVING THE CAR AN OIL CHANGE I DROVE IT AROUND FOR THE DAY AND THE OIL LIGHT CAME ON AGAIN, BUT THIS TIME WHEN I SHUT THE CAR OFF IT WOULDN'T START AGAIN. WHEN I DID GET THE CAR TO START I TOOK IT TO HARMON'S EXPERT AUTO TO SEE WHAT WAS WRONG WITH IT. I WAS THEN INFORMED THE CAR'S OIL PORTALS WERE CLOGGED DUE TO OIL SLUDGE. THE RECOMMENDED FIX WAS A NEW ENGINE. I WAS TOLD THE CAR HAD ONLY 15 POUNDS OF OIL PRESSURE AND THAT EVENTUALLY THE MOTOR WILL BLOW DUE TO THE OIL SLUDGE. LASTLY I WAS INFORMED THAT THEY SEE THIS PROBLEM ALL THE TIME WITH THE 2.7L ENGINE IN THE CHRYSLER CONCORDES, AND THAT THEY CAN'T UNDERSTAND WHY CHRYSLER WILL DO NOTHING ABOUT IT. NEITHER CAN I. *TR
NHTSA complaint 10247985TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08 *JB
NHTSA complaint 10238368CHRYSLER/DODGE 2.7 LITER DOHC ENGINE HAS OIL ENGINE SLUDGE. *TR
NHTSA complaint 10236483ENGINE ON OUR 1998 CONCORDE WITH ONLY 47,000 MILES ON IT BLEW OUT WHILE MY SON WAS DRIVING IT. HE HAD THE OIL CHANGED 3 MONTHS AGO. *TR
NHTSA complaint 10232309ENGINE FAILURE, REGULAR OIL CHANGES WELL MAINTAINED. CAR WAS RUNNING FINE DRIVING ON WAY HOME FROM WORK IN HEAVY TRAFFIC,THEN OIL LIGHT CAME ON CAR SHUT OFF WOULD NOT START BACK UP. HAD TO HAVE POLICE COME HELP WITH TRAFFIC AND HAVE HELP GETTING IT OFF ROAD . TOWED HOME GOT IT STARTED BACK UP SOUNDED LIKE A BUNCH OF METAL IN A BLENDER. DRAINED OIL OUT OF CAR WAS PUREED METAL. TOTAL ENGINE LOSE, NO SHOP WOULD REPAIR, SAID THE ENGINE WAS NOT WORTH FIXING, NOT EVEN WORTH PUTTING NEW ENGINE IN THE CAR. EVERY PLACE I TALKED TO SAID SAME THING THAT THE 2.7 ENGINE IN THE 98 CONCORD WAS FAULTY AND JUNK. *TR
NHTSA complaint 10227458MY 1998 CHRYSLER CONCORDE STARTED USING OIL AT 70,000 MILES IT NOW HAS 90,000 MILES AND NOW USES 1-QT OF OIL EVERY 500 MILES ALL REPORTS I READ SAY THAT THE ENGINE IS READY TO FAIL I HAVE ALWAYS CHANGED OIL EVERY 3,000 MILES AND MAINTAINED THE VEHICLE TO MFG SPECS SO I CANNOT BE TO BLAME. *TR
NHTSA complaint 10225489KNOCKING IN ENGINE. *TR
NHTSA complaint 10224806TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SEAT RECLINED UNEXPECTEDLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) IN MAY OF 2003. THE DEALER STATED THAT THE RECLINING SEAT WAS NOT DUE TO THE RECALL, BUT RATHER A SEAT BACK ADJUSTER AND WIRING HARNESS FAILURE. THE CURRENT MILEAGE WAS 86,554 AND FAILURE MILEAGE WAS 86,544. UPDATED 01-15-08. *KB UPDATED*JB
NHTSA complaint 10209918THE ENGINE HAS FAILED TWICE. *TR
NHTSA complaint 10208620TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING TO APPROXIMATELY 55 MPH. THE CONTACT STATED THAT SHE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,400.
NHTSA complaint 10199372I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.*AK
NHTSA complaint 10195281I WAS DRIVING MY 1998 CHRYSLER CONCORD TO THE HOSPITAL ON A HIGHWAY WITH MY WIFE AND MY 5 MONTH OLD BABY, THEN ALL THE SUDDEN, AND WITH NO WARNING THE CAR JUST STOPPED . I GOT A TOWTRUCK AND I SPENT 2,000 TO REBUILT THE ENGINE BUT STILL THE CAR IS NOT WORKING PROPERLY.I HAVE NO IDEA WHAT TRIGED THE ENGINE FAILUE ESPECIALLY THAT I KEEP CHANGING OIL AND TUNE UP EVERY 3 MONTHS. *TR
NHTSA complaint 10192286TL* THE CONTAC OWNS A 1997 CHRYSLER CONCORD. THE BODY MOUNT ON THE VEHICLE WORE OUT, AND THE CONTACT WAS CONCERNED THAT IF THE VEHICLE GOT INTO AN ACCIDENT THE BODY WOULD DISCONNECT FROM THE FRAME. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD TO TO REPAIR THE BODY MOUNT. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 112,000. *AK
NHTSA complaint 10182638TL* - THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE INSTRUMENT PANEL FAILED. ON 1-6-07 THE CONTACT WAS DRIVING AT 65 MPH WHEN THE GAUGES ON THE INSTRUMENT PANEL TURNED OFF AS IF THE CAR WAS OFF, THE AIR CONDITIONING TURNED ON, AND THE INTERIOR LIGHTS STARTED FLASHING. THE CONTACT PULLED OVER TO TURN THE IGNITION OFF AND ON, BUT THE VEHICLE WOULD START SO IT WAS TOWED TO A SHOP WHERE THEY TOLD HIM THAT THE BODY CONTROL MODULE WAS WORKING INTERMITTENTLY. THE MECHANIC TOLD THE CONTACT, THAT EVEN IF HE FIXED THE BODY CONTROL MODULE, HE STILL MAY HAVE PROBLEMS WITH THE COMPUTER IN THE VEHICLE BECAUSE IT NEEDED TO BE UPDATED.*AK
NHTSA complaint 10178184TIMING CHAIN BROKE. *NM
NHTSA complaint 10176491DT*: THE CONTACT STATED THERE WAS A TAPPING NOISE IN THE ENGINE WHEN STARTED, WHICH CONTINUED AS THE ENGINE RAN. WHEN THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WAS NO RECALL FOR THE ENGINE OF THAT YEAR, MAKE AND MODEL.
NHTSA complaint 10172727Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.