Sedan, gasoline, built in Canada. Owner complaints on file from Nov 18, 1998 to Mar 15, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 09E-012 | Apr 7, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 16,270 | Refund or buyback |
| 04V-021 | Jan 13, 2004 | On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with… | Powertrain | 2,315,768 | Repair or modification |
| 03V-035 | Feb 5, 2003 | On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly | Seats | 1,066,000 | Part replacement |
| 01V-119 | Apr 11, 2001 | Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of fmvss no. 209,… | Seat belts | 161,682 | Part replacement |
| 00V-034 | Feb 4, 2000 | Vehicle description: passenger vehicles | Seat belts | 204,000 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
333 complaints on file, page 1 of 17.
The contact owned a 1999 Chrysler Concorde. The contact stated while in a parking lot as he placed the vehicle into Drive, the vehicle revved and accelerated, and the contact had not depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact stated that the vehicle crossed the parking lot, jumped the curb and climbed a small hill and came safely to a stop. The police were called but no report was written. The contact injured his lower back but did not seek medical attention. The vehicle was towed to an independent mechanic and has not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint 11456807The contact owns a 1999 Chrysler Concorde. The contact stated while driving at an undisclosed speed, there was a gasoline odor detected while the vehicle was parked. There was no visible fuel leak on the ground when the contact inspected the vehicle. The dealer was informed of the failure but informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the Vin was not under recall. The approximate failure mileage was 248,000.
NHTSA complaint 11422559TAKATA RECALL CAR CAUGHT FIRE IN THE FRONT OF THE CAR (DEFROST VENTS) I WENT INSIDE THE STORE WHILE MY CAR WAS PARKED ON THE STREET WHEN I CAME BAC MY CAR WAS SMOKING. FIRE DEPARTMENT SAID IT WAS CAUSED BY FAN MOTOR FAIL.
NHTSA complaint 11078612THERE IS A FUEL LEAK AT THE CONNECTION OF FUEL RAIL AND FUEL LINE 2.7L ENGINE VEHICLE WAS STAIONARY COLD OR HOT MOTOR 6/ 2/ 2017 . THERE WAS A RECALL EARLY 2000 YEAR FOR SAME PROBLEMS .
NHTSA complaint 10993103SINCE 2010, THE CAR HAS HAD MANY ELECTRICAL ISSUES THAT HAVE RESULTED IN OVER 5,000 DOLLARS IN REPAIRS AND THE PROBLEMS CONTINUE TO PERSIST. IN 2010, THE CAR BEGAN HAVING INTERMITTENT LIGHTING ISSUES AND FAILURE OF THE TRUNK LATCH OPENING MECHANISM. IN AUG 2010, THE BCM WAS FIXED/REPLACED. SINCE THEN, THE A/C HAS BECOME THE PROBLEM THAT HAS LED TO THOUSAND OF DOLLARS OF REPAIRS. THE PROBLEM IS THAT INTERMITTENTLY THE A/C WILL NOT RESPOND TO CHANGES IN THE TEMPERATURE CONTROLS AND ONLY 180 DEGREE AIR COMES OUT. THE DEALER HAS REPLACED ALMOST ALL MECHANICAL PARTS OF THE A/C AND THE ELECTRICAL CONTROLS WITH THE EXCEPTION OF THE BCM. THE PROBLEM CONTINUES AND NOW THE SO CALL NEW BCM IS NO LONGER UNDER WARRANTY. *TR
NHTSA complaint 10630377I FOUND FIVE RECALLS ON THE SAFECAR.GOV SITE, YET I HAVE NEVER BEEN NOTIFIED OF ANY OF THEM. IN APPROXIMATELY 2000-2001, I HAD A FAILURE OF THE DRIVER'S SEAT, WHILE TRYING TO MOVE THE SEAT BACK FOR MORE ROOM, WHERE THE BACK FELL ALL THE WAY DOWN TO A RECLINING POSITION. I WAS NOT ABLE TO MAKE IT STAY UP. THE DEALER AT THE TME REPAIRED IT AT AN APPROXIMATE COST OF $1,100.00. SOMETIME LATER, I READ IN THE NEWSPAPER LATER ABOUT A RECALL FOR THE SEATS, AND TOOK IT TO JOLIET DODGE, JOLIET, IL, WHO IS NOW OUT OF BUSINESS. THEY REFUSED TO DO ANYTHING, TELLING ME I HAD ALREADY HAD IT FIXED, AND REFUSING TO REIMBURSE ME FOR THE COST TO REPAIR. FAST FORWARD TO JULY 2014. WHEN TRYING TO MOVE THE SEAT BACK BY USING THE LEVER FOR THAT AND PUSHING BACK WITH MY BODY, THE SEAT BACK TOTALLY FAILED AGAIN. IT GOES ALL THE WAY DOWN, AND WILL NOT STAY UP. BECAUSE OF THE AGE OF THE CAR, AND THE FACT THAT I AM A RETIREE ON ONLY SOCIAL SECURITY FOR A VERY LIMITED INCOME, AND NOT BEING ABLE TO AFFORD THE COST TO REPAIR, I DID A HOME MADE FIX BY PUTTING MY LARGE PLASTIC COOLER ON THE FLOOR IN BACK OF THE SEAT TO HOLD IT UP. I AM LUCKY THIS HAPPENED WHILE THE CAR WAS IN PARK, NOT MOVING, ELSE I MIGHT HAVE HAD A TERRIBLE ACCIDENT. THE FIRST TIME IT OCCURRED, I WAS DRIVING, BUT HAD NO ACCIDENT.
NHTSA complaint 10627733THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED? *TR
NHTSA complaint 10544491YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK. *TR
NHTSA complaint 10544485I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint 10544482TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.
NHTSA complaint 10435478TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE LX. THE CONTACT WAS DRIVING 40 MPH WHEN A CLICKING NOISE WAS HEARD FROM UNDER THE HOOD. THE CONTACT ALSO MENTIONED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 110,727.
NHTSA complaint 10433859TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE WINDSHIELD WIPER COWL, A PART WHICH COVERED THE BASE OF THE WINDSHIELD WASHER, EJECTED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint 10372122I HAVE A 1999 CHRYSLER CONCORDE WITH A TIMING CHAIN PROBLEM....THIS IS MY SECOND CONCORDE AFTER THE OTHER GOT STOLEN....AND AFTER I PAID $3800 TO REPAIR THE TIMING CHAIN ON IT....CAN ANYTHING BE DONE OF THIS PROBLEM....I CANT AFFORD IT AGAIN??? *TR
NHTSA complaint 10336521BLINKING ENGINE LIGHT, SMOKE FROM EXHAUST, ALL MECHANICS STATE THAT I NEED A NEW ENGINE,BUT NO SHAKING, RIDES SMOOTH, UNSURE WHY IT SMOKES, I HAVE USED SEALANT, CHECK GASKETS AND NO CHANGE.. I BOUGHT THE CAR IN 2008 FROM A PRIVATE OWNER AND IT PASSED SMOG, SHORTLY AFTER THE ENGINE LIGHT CAME ON AND IT WENT DOWNHILL FROM THERE DIAGNOSED ENGINE, REPAIRED OIL PAN. *TR
NHTSA complaint 10331624TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE FRONT DRIVERS SEAT WOULD RECLINE BACKWARD WITHOUT DRIVER INTENT DUE TO A BOLT SNAPPING. THE CONTACT RECEIVED NOTIFICATION OF A RECALL (NHTSA CAMPAIGN ID NUMBER: 03V035000: SEATS: FRONT ASSEMBLY: RECLINER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE RECALL REPAIR WAS PREVIOUSLY PERFORMED ON THE VEHICLE AND THE MANUFACTURER WOULD NOT COVER THE COST OF A SECOND REPAIR. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
NHTSA complaint 10325827TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE LXI. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL AND UNEXPECTEDLY, THE SPEED RATE REDUCED TO 20 MPH. THE CONTACT WAS ABLE TO DRIVE ON THE EMERGENCY LANE WITH CAUTION AND SUDDENLY, THE SPEED RATE INCREASED TO 70 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON FOUR SEPARATE OCCASIONS. AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS RESET THE CRANK SHAFT SENSOR CODE. THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR WAS MADE IN ADDITION, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 121,000.
NHTSA complaint 102891772.7 ENGINE FAILURE DUE TO OIL SLUDGE ON 1999 CHRYSLER CONCORDE LX. *TR
NHTSA complaint 10287399WHEN I WAS IN MY CAR ONE DAY, I PARKED AND TRIED TO GET OUT. THE DOOR STUCK AND I THINK THIS WAS BECAUSE THE RUBBER STUCK TO THE DOOR.. IT TOOK ME FIFTEEN MINUTE TO GET OUT OF MY CAR. I HAD TO LIFT UP THE BOTTOM OF THE NOW DETACHED INSIDE PLASTIC FRAME IN ORDER TO GET OUT OF MY CAR. IN ABOUT A YEAR< THE SAME THING HAPPENED TO THE PASSENGER DOOR> MY DAUGHTER TRIED TO GET OUT OF THE VEHICLE AND THE DOOR GOT STUCK... SHE PUSHED THE DOOR AND THE PLASTIC INSIDE FRAME DETACHED FROM THE DOOR THE SAME WAY THE DRIVER'S SIDE DID. NOW WE MUST LIFT THAT DOOR TOO.. THIS HAPPENS ALMOST ALL OF THE TIME AND IF THERE IS AN EMERGENCY AND WE HAVE TO GET OUT, THIS IS A HUGE CONCERN. IF THERE WAS A FIRE OR CRASH.. I MET SOMEONE WITH THE EXACT YEAR AND MODEL CARE AND THEY HAVE THE SAME PROBLEM... PLEASE HELP ME! *TR
NHTSA complaint 10266183FRIDAY, I WAS DRIVING TO WORK, THE CAR FELT LIKE IT WAS GOING TO STALL OUT, I LUCKILY MADE IT TO WORK. IT MADE AN AWFUL SOUND LIKE SOMETHING BROKE. LATER THAT DAY, I TOOK IT TO A NEARBY GARAGE, THE MECHANIC SAID THE ENGINE HAD BLOWN & HIS SUGGESTION WAS TO TAKE IT TO A JUNK YARD & HOPE FOR A COUPLE HUNDRED DOLLARS, OTHER WISE, IT WOULD COST 2000.00 FOR A REMANUFACTURED MOTOR & 1000.00 FOR LABOR TO INSTALL THE MOTOR. HE ALSO STATED THAT THE CHRYSLER 2.7 MOTOR WAS NOTORIOUS FOR BROKEN TIMING BELTS & THE ENGINES LOCKING UP. *TR
NHTSA complaint 10265022ANOTHER CHRYSLER 2.7 LITRE CATASTROPHIC ENGINE FAILURE TIMING CHAINS FAILURE DEMOLISHED ENGINE AT HIGHWAY SPEED. *TR
NHTSA complaint 10263571Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.