Model year

2020 Chrysler Voyager

Minivan, gasoline, FWD/Front-Wheel Drive, built in Canada. Owner complaints on file from Sep 27, 2021 to Sep 9, 2026.

Recall campaigns covering this model year126 vehicles or units across those campaigns
Owner complaints13Below the median 2020 minivan
Severity index7.72020 minivans average 4.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Chrysler Voyager peaked in 2023, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232021202220233202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

46% of complaints about the 2020 Chrysler Voyager name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
6
Steering
4
Electrical system
2
Back-over prevention
1
Powertrain
1
Seats
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Chrysler Voyager

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Chrysler Voyager
CampaignFiledSubjectComponentVehiclesRemedy
24V-793Oct 24, 2024Improperly secured connector for the side curtain air bags may prevent the air bags from deployingAirbags26Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Chrysler Voyager

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

13 complaints on file, page 1 of 1.

  1. Filed Sep 9, 2026Failure Sep 9, 2026155,000 milesOxford, MSBack over prevention

    The contact owns a 2020 Chrysler Voyager. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image froze and displayed the previous image from the last time the vehicle was reversed. The contact stated that on other occasions, the camera image was distorted or appeared blank. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

    NHTSA complaint 11763107
  2. Filed Jun 6, 2026Failure Jun 1, 2026Mount Pleasant, SCSteering

    Intermittent power steering failure while driving. Wife cannot turn it causing near misses during turns. Steering restored IF turn off ignition and restart engine.

    NHTSA complaint 11742467
  3. Filed Mar 12, 2026Failure Mar 12, 2026Mount Pleasant, SCSteering

    Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.

    NHTSA complaint 11723927
  4. Filed Nov 20, 2025Failure Nov 14, 2025Crestview, FLEngine

    All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school

    NHTSA complaint 11700492
  5. Filed Sep 9, 2025Failure Aug 4, 2025Durham, NCSteering

    There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.

    NHTSA complaint 11685906
  6. Filed Aug 6, 2025Failure Jun 6, 2025Port Richey, FLEngine

    Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents

    NHTSA complaint 11678921
  7. Filed Oct 23, 2024Failure Sep 24, 2024Boynton Beach, FLElectrical system, Steering

    I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. Chrysler needs to replace wiring coming from the can bus connectors as damages to any of the wires cause wide failure of vital car components while driving. Case and point, a major safety issue with the Chrysler Voyager 2020 and possibly Pacifica 2020 as my steering wheel stopped working while making a left turn that could have caused a crash with incoming traffic. The vehicle was inspected by an authorized Chrysler Dealer, but after 4 weeks they were unable to find and fix the issue, they replaced the auxiliary battery and were trying to replace the RFH module by did not fix it, that's when I decided to remove the car and inspect it my self.

    NHTSA complaint 11621621
  8. Filed Oct 9, 2024Failure Oct 4, 2024Reading, MAEngine

    Coolant is leaking inside cylinder 3, head gasket is blown at 62000 miles.

    NHTSA complaint 11619015
  9. Filed Sep 10, 2024Failure Sep 10, 2024San Pedro, CASeats

    When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s safety was at risk, since the failure happened while she was in the seat and we were driving. The seat has not been inspected, but is available for inspection. There were no warnings of any kind before the failure. We were lucky we were close to home, and were not in an accident, or this could have been a lot worse. When I did a quick google search it shows that this seems to be a common problem for Chrysler vans, and should be corrected by Chrysler.

    NHTSA complaint 11613876
  10. Filed Dec 18, 2023Failure Dec 18, 2023Briggsdale, COEngine

    Oil filter housing/ oil cooler catastrophic failure at 86519 miles pumping out oil and antifreeze and shutting vehicle down on i25 in Fort collins colorado creating hazard for us and other drivers. This is a known issue with this vehicle model and a recall has not been done from Chrysler. I repaired vehicle myself with an upgraded part from autozone.

    NHTSA complaint 11560807
  11. Filed Aug 30, 2023Failure Jul 28, 202326,500 milesSafford, AZService brakesCrash

    The contact owns a 2020 Chrysler Voyager. The contact stated that while driving at an undisclosed speed, the contact was not able to brake even though the brake pedal was fully depressed. The contact crashed into some logs because the brakes failed. The air bags did not deploy. The contact was going 45mph at the time of the crash. The vehicle was towed to a yard. No warning light was illuminated. No police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,500

    NHTSA complaint 11541679
  12. Filed Jul 3, 2023Failure Jul 3, 2023Clinton, ARElectrical system, Engine

    Start stop light comes on and vehicle goes to limp mode or dies while driving, Check engine light also comes on.

    NHTSA complaint 11530186
  13. Filed Sep 27, 2021Failure Sep 26, 2021Berryville, VAEngine, Power train

    While drivng with the cruise control engaged and encountering a downhill speed increase of about 5 MPH, the transmission kicks down to engage engine breaking. However as the process starts, first the engine revs and will increase vehicle speed by about 5 MPH. An example is cruise set at 60, down hill increases speed to 65, engine rev results in 70 MPH speed requiring heavy braking to regain control. I have tested this without the cruise engaged by shifting from D to L and engaging the kickdown process and engine accelleration in an identical manner. I have viewed the Chrysler Owner Forum and found many complaints of this occurance on Pacifica modesl since 2017. Most suggest it is a software problem. No component failed. My safety and the safety of others are at risk for the sudden increase in speed and demand for increased heavy braking. I have not contact the dealer since I have read all the prior Pacfica complaints and I believe Chrysler knows of the problem. No one has inspected the vehicle. No warnings are presented prior to the sudden accelleration. My vehicle can demonstrate this fault at any time or place.

    NHTSA complaint 11434531
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

273 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 9100900 Sep 8, 2026 · Service Bulletin/Repair Instructions
    Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
  • 113280 Jul 6, 2026 · Service Bulletin/Repair Instructions
    HOSE AND TUBE - EGR COOLANT
  • 9100860 Jul 7, 2026 · Service Bulletin/Repair Instructions
    Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
  • S2623000046 Jun 25, 2026 · Service Bulletin/Repair Instructions
    Calibration Requirements For The Power Sliding Door Module (PSDM).
  • S2208000045 REV.D Jun 26, 2026 · Service Bulletin/Repair Instructions
    Backup Camera Poor Image Quality Inspection
  • S2623000041 REV.A Jun 19, 2026 · Service Bulletin/Repair Instructions
    Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
  • 112856 Jun 15, 2026 · Service Bulletin/Repair Instructions
    HEATER - ELECTRIC COOLANT
  • 112857 Jun 15, 2026 · Service Bulletin/Repair Instructions
    HEATER - ELECTRIC COOLANT
  • S1623000028 Rev. K Jun 12, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • 9100835 Jun 8, 2026 · Service Bulletin/Repair Instructions
    Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
  • S1623000028 REV.J Jun 5, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S2623000040 Jun 5, 2026 · Service Bulletin/Repair Instructions
    Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
  • S2623000041 Jun 5, 2026 · Service Bulletin/Repair Instructions
    Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
  • S1623000028 REV.I May 29, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S2623000034 May 18, 2026 · Service Bulletin/Repair Instructions
    Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
  • 08-208-26 REV. A May 13, 2026 · Service Bulletin/Repair Instructions
    Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE:…
  • 08-208-26 May 7, 2026 · Service Bulletin/Repair Instructions
    Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE:…
  • 08-208-26 May 7, 2026 · Service Bulletin/Repair Instructions
    Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE:…
  • S2523000003 REV.A Apr 22, 2026 · Service Bulletin/Repair Instructions
    Door Latch, Handle And Ajar Additional Service Information.
  • 9100801 Apr 24, 2026 · Service Bulletin/Repair Instructions
    If the vehicle comes in with any of the following P codes, please refer to the active TSBs for HCP/AHCP flash BEFORE ordering PIM P0A78 - Drive Motor A Inverter Performance. P0A79 - Drive Motor B Inverter Performance. P0A3F-00 - Drive Motor A Position Senso…
  • S2623000021 Apr 7, 2026 · Service Bulletin/Repair Instructions
    The Customer Concern Is The Power Liftgate, Wipers, Backup Lamp, Stop Lamp, Or Speaker Function Would Intermittently Not Function.
  • S1623000028 REV.H Apr 1, 2026 · Service Bulletin/Repair Instructions
    Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
  • S2623000017 Mar 27, 2026 · Service Bulletin/Repair Instructions
    Hood Ajar Message On Cluster.
  • S2623000015 Mar 23, 2026 · Service Bulletin/Repair Instructions
    The Customer May Notice a Popping Noise When Opening or Closing Either Sliding Door.
  • S2208000045 REV.C Mar 18, 2026 · Service Bulletin/Repair Instructions
    Backup Camera Poor Image Quality Inspection
  • S2602000002 Mar 19, 2026 · Service Bulletin/Repair Instructions
    Creaking/Groaning Noise Coming from The Front End
  • 18-044-26 Mar 21, 2026 · Service Bulletin/Repair Instructions
    Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0111-00 - Intake Air Temper…
  • S2608000010 Mar 5, 2026 · Service Bulletin/Repair Instructions
    Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
  • S1408000384 REV.J Mar 4, 2026 · Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • 110603 Mar 3, 2026 · Service Bulletin/Repair Instructions
    SPEAKER - NONE
  • 110604 Mar 3, 2026 · Service Bulletin/Repair Instructions
    SPEAKER - NONE
  • 03D Campaign Feb 25, 2026 · Other
    Fleet Campaign Parts Ordering Process (03D)
  • 110447 Feb 23, 2026 · Service Bulletin/Repair Instructions
    WATER PUMP
  • 110448 Feb 23, 2026 · Service Bulletin/Repair Instructions
    WATER PUMP
  • S1408000384 REV.I Feb 14, 2026 · Service Bulletin/Repair Instructions
    Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
  • S2623000006 Feb 13, 2026 · Service Bulletin/Repair Instructions
    Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
  • 109997 Feb 3, 2026 · Service Bulletin/Repair Instructions
    ACTUATOR - TRANSFER CASE
  • 109727 Jan 21, 2026 · Service Bulletin/Repair Instructions
    Water Pump & Chain Case Cover
  • 109724 Jan 21, 2026 · Service Bulletin/Repair Instructions
    Water Pump & Chain Case Cover
  • S2408000114 REV.B Jan 14, 2026 · Service Bulletin/Repair Instructions
    Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)
  • 9100735 Dec 10, 2025 · Service Bulletin/Repair Instructions
    Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
  • S2508000102 Nov 7, 2025 · Service Bulletin/Repair Instructions
    Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
  • S2509000009 Oct 21, 2025 · Service Bulletin/Repair Instructions
    Engine Oil Leak
  • 105646 Oct 9, 2025 · Service Bulletin/Repair Instructions
    MODULE - STEERING CONTROL & COLUMN
  • 21-040-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
    948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.
  • 9100670 Sep 24, 2025 · Service Bulletin/Repair Instructions
    Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and…
  • 107211 Sep 15, 2025 · Service Bulletin/Repair Instructions
    HOSE AND TUBE - EGR COOLANT
  • S2218000003 REV.B Sep 19, 2025 · Service Bulletin/Repair Instructions
    Customer complaint may include a Mil On/Check Engine Lamp On and Electronic Throttle Control (ETC) Lamp On. There may also be associated driveability issues. Upon further investigation, the following fault codes may be found in the PCM:
  • 02-002-25 REV. A Sep 12, 2025 · Service Bulletin/Repair Instructions
    Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
  • 31-001-25 REV. A Aug 14, 2025 · Service Bulletin/Repair Instructions
    Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
  • 31-001-25 REV. B Aug 16, 2025 · Service Bulletin/Repair Instructions
    Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
  • 31-001-25 Aug 13, 2025 · Service Bulletin/Repair Instructions
    Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
  • S258A000017 Aug 2, 2025 · Service Bulletin/Repair Instructions
    Door speaker Inoperative or No Sound
  • S2509000001 REV.B Jul 26, 2025 · Service Bulletin/Repair Instructions
    Engine Rattle Noise
  • S2422000001 REV.D Jul 23, 2025 · Service Bulletin/Repair Instructions
    Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
  • 9100622 Jul 3, 2025 · Service Bulletin/Repair Instructions
    When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
  • S2208000138 REV.B Jul 4, 2025 · Service Bulletin/Repair Instructions
    Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
  • 9100614 Jun 18, 2025 · Service Bulletin/Repair Instructions
    ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leadi…
  • S2523000057 Jun 13, 2025 · Service Bulletin/Repair Instructions
    1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
  • S2523000050 May 26, 2025 · Service Bulletin/Repair Instructions
    Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount installation best practices. The new procedure will neutralize the mounts to le…
Source: NHTSA manufacturer communications files.