Complaints over time
Complaints about the 2018 Coachmen Prism peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Coachmen Prism
Other, diesel, 4x2, built in Germany. Owner complaints on file from Mar 26, 2018 to Mar 2, 2023.
Recall campaigns covering this model year2366k vehicles or units across those campaigns
Owner complaints2Close to the median 2018 other
Severity index0.02018 others average 4.1
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2018 Coachmen Prism name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2018 Coachmen Prism
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-756 | Nov 22, 2017 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the… | Equipment | 365,885 | Part replacement |
| 17V-513 | Aug 18, 2017 | Affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low | Equipment | 184 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Coachmen Prism
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 2, 2023Failure Mar 1, 2023Huntington Beach, CAWheels
2018 Coachman Prism 14K miles. I've always had issued maintaining the correct air pressure in my rear tires. On 3/3/23 I took my RV to Discount Tire to have my tires checked. The technician pointed out where the rims were leaking at the welds. This same defect was observed on the wheel next to it. Discount Tires has provided a written statement of their findings. I called the service advisor at my local sprinter dealer; they informed me that this issue would NOT be under warranty. Although my tires appear to be in good condition, the effects of running tires on low pressure could significantly reduce tire life and increase risk to operator and passenger safety. Currently there are 6 Complaints submitted for the same issue. At what point does this get escalated to an investigation?
NHTSA complaint 11509872 - Filed Mar 26, 2018Failure Dec 26, 2017ST Clair, MIEquipment
TL* THE CONTACT OWNS A 2018 COACHMEN PRISM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AT 855-262-3540 WHERE IT WAS ADVISED THAT THE PART WOULD BE SENT OUT HOWEVER, THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT
NHTSA complaint 11081232
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
8 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 511312 Mar 24, 2021 · Service Bulletin/Repair Instructions
As per Mercedes Interim Recall Notice 21V042, one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control control unit functions. If ESP control unit fun… - 511293 Feb 11, 2021 · Service Bulletin/Repair Instructions
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, MB USA is extending the warranty on the wheel speed sensors ("WSS") for the affected vehicles to a total of 10 years/ no m… - 511275 Jan 14, 2021 · Service Bulletin/Repair Instructions
As per Mercedes-Benz Recall 2020-545; MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic… - 511268 Jan 11, 2021 · Service Bulletin/Repair Instructions
Mercedes-Benz USA is extending the warranty of the exhaust gas recirculation (âEGRâ) valve for the affected vehicles to a total of 11 years / 120,000 miles from the vehicleâ™s original New Vehicle Limited Warranty start date. This addendum to the EGR valve … - CV1-4 Apr 13, 2020 · Service Bulletin/Repair Instructions
Provide an update that would prevent possible message corruption that could take place on the RVC network. - 511083 Sep 9, 2019 · Service Bulletin/Repair Instructions
Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that a defect related to a motor vehicle emissions control system may exist on certain Model Year 2016-2018 Sprinter models. Mercedes-Benz Canada Inc. (MBC) therefore has initiated… - 510780 Sep 28, 2018 · Service Bulletin/Repair Instructions
Per the service bulletin from Dometic ?Dometic Corporation has identified a visual cosmetic defect that has occurred on our Dometic DM2652 refrigerators up in the freezer compartment. This does NOT occur on all units, but may be present on units with serial… - 2102150614 Jan 31, 2018 · Service Bulletin/Repair Instructions
Removing the nuisance draw from the chassis battery per Mercedes-Benz by removing the camera switcher box from the chassis battery.
Source: NHTSA manufacturer communications files.