Complaints over time
Complaints about the 2019 Coachmen Prism peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Coachmen Prism
Other, diesel, 4x2, built in Germany. Owner complaints on file from Jul 26, 2021 to Jul 26, 2021.
Recall campaigns covering this model year14,203 vehicles or units across those campaigns
Owner complaints1Below the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2019 Coachmen Prism
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-727 | Nov 23, 2020 | Saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak | Equipment | 4,203 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Coachmen Prism
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 26, 2021Failure Jul 23, 2021WPB, FLUnknown or other
Inside the Coach is an entertainment center covered with hinging doors and a magnetic close. The first year we owned it the doors flew open while driving. In the process the left door broke off the hinge and fell on the seat. The second time it happened going over railroad tracks. This time the broken door fell on the seat and then on the floor. Normally my Jack Russell is in that seat. She could have been killed but the first time she was on the floor while still attached to the seat belt and the second time she was in the other seat with out other dog. That time she was also attached to the seat belt. I would hate to imagine what would happen if a child had been sitting there. A child could be killed or have a head wound best case. I have pictures but have not been able to upload them to this platform. If you give me an email address I would be happy to send them. I have also contacted Coachman.
NHTSA complaint 11426509
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 511570 Jan 4, 2023 · Service Bulletin/Repair Instructions
According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices a… - 511312 Mar 24, 2021 · Service Bulletin/Repair Instructions
As per Mercedes Interim Recall Notice 21V042, one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control control unit functions. If ESP control unit fun… - 511275 Jan 14, 2021 · Service Bulletin/Repair Instructions
As per Mercedes-Benz Recall 2020-545; MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic… - CV1-4 Apr 13, 2020 · Service Bulletin/Repair Instructions
Provide an update that would prevent possible message corruption that could take place on the RVC network. - 511083 Sep 9, 2019 · Service Bulletin/Repair Instructions
Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that a defect related to a motor vehicle emissions control system may exist on certain Model Year 2016-2018 Sprinter models. Mercedes-Benz Canada Inc. (MBC) therefore has initiated… - 510780 Sep 28, 2018 · Service Bulletin/Repair Instructions
Per the service bulletin from Dometic ?Dometic Corporation has identified a visual cosmetic defect that has occurred on our Dometic DM2652 refrigerators up in the freezer compartment. This does NOT occur on all units, but may be present on units with serial…
Source: NHTSA manufacturer communications files.