Model year

2004 Crossroads Paradise Pointe

Trailer, Not Applicable, built in United States. Owner complaints on file from Oct 5, 2006 to Oct 5, 2006.

Recall campaigns covering this model year51.23M vehicles or units across those campaigns
Owner complaints1Below the median 2004 trailer
Severity index0.02004 trailers average 5.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2004 Crossroads Paradise Pointe peaked in 2006, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751200612008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2004 Crossroads Paradise Pointe name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2004 Crossroads Paradise Pointe

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Crossroads Paradise Pointe
CampaignFiledSubjectComponentVehiclesRemedy
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
10V-505Oct 15, 2010Plug in remote control receiver for the fireplace can overheatEquipment1,399Part replacement
08V-370Jul 21, 2008Refrigerator may have a defect in the boiler tubeEquipment17,353Repair or modification
07V-143Mar 28, 2007Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in…Equipment3,939Repair or modification
05V-006Jan 10, 2005Certain travel and fifth wheel trailers have improperly installed furnace exhaust ventsEquipment5,890Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2004 Crossroads Paradise Pointe

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Oct 5, 2006Failure Oct 5, 2006Terre Haute, INMultiple axle

    THIS COMPLAINT IS IN REGARDS TO COMPLAINT #10169948. I HAVE A 2004 CROSSROADS PARADISE POINT PF30CK FIFTH WHEEL RV. I NOTICED THAT 1 TIRE WAS COMPLETELY BALD ON THE INSIDE OF THE TIRE. AFTER REPLACING ALL FOUR TIRES I THEN NOTICED THAT THE OTHER 3 HAD NORMAL WEAR AND STILL HAD PLENTY OF TREAD LEFT. AFTER QUESTIONING MY DEALER ABOUT THIS MY DEALER INSTRUCTED ME TO CHECK THE AXLE TAG TO SEE WHO MANUFACTURED THE AXLES. I DID THIS TO FIND OUT THAT ALKO KOBER WAS THE MANUFACTURER. MY DEALER THEN INFORMED ME THAT HE HAS BEEN REPLACING ALKO AXLES ON TRAILERS BECAUSE OF A MANUFACTURING DEFECT. SINCE I PURCHASED MY TRAILER USED AND OUT OF WARRANTY THEY GAVE ME THE NUMBER TO THE TRAILER MANUFACTURE TO SEE WHAT I SHOULD DO. I CONTACTED THE MANUFACTURER AND GAVE THEM THE VIN NUMBER OFF THE TRAILER AND THEY INFORMED ME THAT ALKO DID ADMIT TO HAVING A MANUFACTURING PROBLEM ON AXLES THAT WERE MADE IN '03 AND MY TRAILER VIN INDICATED THAT IT WAS IN THE LIST OF VIN NUMBERS THAT WOULD HAVE THE BAD AXLES. SINCE THE TRAILER WAS OUT OF WARRANTY THEY GAVE ME THE NUMBER TO ALKO, THE MANUFACTURER OF THE AXLES. WHEN I CONTACTED ALKO THEY NEW NOTHING ABOUT THE BAD AXLES BUT TOLD ME THAT IF I REMOVED THE AXLES FROM THE TRAILER AND SHIPPED THEM TO THEIR FACTORY THEY WOULD INSPECT THEM AND IF THEY PROVED TO BE BAD THEY WOULD SEND ME NEW AXLES. THIS IS UNACCEPTABLE FROM A BUSINESS STAND POINT. FROM A SAFETY STAND POINT, AFTER FURTHER RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF RV'S ON THE ROAD TODAY THAT WERE MANUFACTURED IN '03 AND '04 WITH THESE "BAD" ALKO AXLES.THESE TRAILERS ARE ACCIDENTS WAITING TO HAPPEN. INTERNET RESEARCH HAS SHOWN THAT THESE TRAILERS ARE SUSCEPTIBLE TO BLOWING TIRES. IF THE TIRE BLOWS THE PERSON TOWING THE TRAILER MAY NOT REALIZE THE PROBLEM UNTIL THE TIRE HAS COME APART AND IT IS TEARING UP THE TRAILER AND SPREADING PARTS ALL OVER THE ROAD. *JB

    NHTSA complaint 10169990
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 16_TL-2 Mar 21, 2016 · Service Bulletin/Repair Instructions
    The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
Source: NHTSA manufacturer communications files.