By year
Owner complaints and recall campaigns about Custom Truck & Body Works vehicles
Owner complaints filed with NHTSA, 2018 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Custom Truck & Body Works
The complete NHTSA record for Custom Truck & Body Works vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Custom Truck & Body Works recalls are filed by Custom Truck And Body Works, part of Custom Truck & Body Works.
Owner complaints in the last five years00 on file in all, across 8 models
Recall campaigns52 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
No campaigns match these filters.Reset filters
Source: NHTSA ODI.
Models
The Ford F-550 has the most complaints of any Custom Truck & Body Works model
Every Custom Truck & Body Works model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Ford F-550 | 2016 to 2020 | 0 | None | 4 | 0 |
| Pumper | 2017 to 2019 | 0 | None | 3 | 0 |
| Rescue Truck | 2017 to 2019 | 0 | None | 3 | 0 |
| Tanker | 2017 to 2019 | 0 | None | 3 | 0 |
| Type 1 Ambulance | 2017 to 2019 | 0 | None | 3 | 0 |
| Type 2 Ambulance | 2017 to 2019 | 0 | None | 3 | 0 |
| Type 3 Ambulance | 2017 to 2019 | 0 | None | 3 | 0 |
| International 4000 | 2018 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Custom Truck & Body Works product
- 25V-329 Jun 2, 2025
In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded…
Electrical system · 3 vehicles - 24V-347 May 16, 2024
In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded…
Electrical system · 1 vehicles - 21V-408 Jun 1, 2021
These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical…
Electrical system · 990 vehicles - 21V-143 Mar 5, 2021
Lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers
Lighting · 2 vehicles - 18V-920 Dec 20, 2018
Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed
Lighting · 28 vehicles
Source: NHTSA ODI recalls file.