2017 Dodge Durango

213 complaints on file, page 1 of 11.

1. Filed Sep 29, 2026Failure Sep 28, 2026180,000 milesPort St. Lucie, FLHead restraint1 injured

   The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driver’s side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The failure mileage was approximately 180,000.

   NHTSA complaint 11767690
2. Filed Sep 26, 2026Failure Nov 18, 2019San Diego, CAUnknown or other, Visibility/wiper

   Loss of windshield defrosting and dash air vents - systems and devices intended to provide or maintain the operator's ability to see the roadway severe cabin temperature hazards. Resulting in loss of ability to maintain driver's ability to see roadway during rainy/foggy/cold conditions. Dash air vents result in severe cabin temperature hazards in heat higher temperatures. No warning lights or messages or symptoms before, air flow just stops and not having air flow is sign of problem. Vehicle was taken to both dealership service center and independent service center after issue returned.

   NHTSA complaint 11767189
3. Filed Sep 2, 2026Failure Sep 2, 2026reisterstown, MDFuel/propulsion system

   Customer Satisfaction Notification T23 (TSB 18-031-17). Under this T23 a PCM software flash and a replacement EGR valve assembly were required. My dealer only did the software flash and my car now threw out an active PO401 (EGR Flow Insufficient Detected"). Which is a direct result of the failed software update and the physical damage caused by this known issue. Dealer is refusing the repair along with the manufacturer.

   NHTSA complaint 11761516
4. Filed May 25, 2026Failure May 25, 2026El monte, CAEngine

   Vehicle overheats while at a stop. Problem has been happening for past 8 months. Leaking antifreeze under transmission. Shop unable to diagnose problem after various attempts. Researched problem online and discovered many 2017 durango owners are having issue. Many saying it's due to manufacture problem. It's a safety issue for my family and I since I don't know what the problem is to fix it.

   NHTSA complaint 11739965
5. Filed May 8, 2026Failure Feb 7, 2026Rosamond, CAUnknown or other

   While driving the ABS light came on causing the abs lock to turn off increasing instability to cars performance.

   NHTSA complaint 11736461
6. Filed May 8, 2026Failure Apr 26, 2026Rosamond, CAService brakes, Vehicle speed control

   Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.

   NHTSA complaint 11736460
7. Filed Apr 29, 2026Failure Apr 25, 2026Philadelphia, PAElectrical system, Engine, Service brakes

   The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is UNKNOWN if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

   NHTSA complaint 11734696
8. Filed Apr 6, 2026Failure Apr 3, 2026San Antonio, TXElectrical system, Fuel/propulsion system

   I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already‑recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.

   NHTSA complaint 11729495
9. Filed Mar 19, 2026Failure May 2, 2022Eatontown, NJElectrical system, Exterior lighting, Unknown or other

   Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. and this week I found water in the entire light had approximately 3 inches of water in it. We drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. and the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. l am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.

   NHTSA complaint 11725587
10. Filed Mar 11, 2026Failure Nov 18, 2025Flint, MIExterior lighting

    Race light tail lights went out. Water can get in around light . Known issue in class action lawsuit

    NHTSA complaint 11723562
11. Filed Feb 7, 2026Failure Nov 21, 2025Rosamond, CAElectrical system, Engine, Fuel/propulsion system

    Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.

    NHTSA complaint 11716366
12. Filed Feb 1, 2026Failure Jan 26, 2026Minneola, FLElectrical system, Engine

    We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.

    NHTSA complaint 11714838
13. Filed Jan 25, 2026Failure Jan 8, 2022Girard, OHExterior lighting

    UNKNOWN

    NHTSA complaint 11713168
14. Filed Jan 23, 2026Failure Jan 23, 2026Rahway, NJElectrical system, Exterior lighting

    I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango GT. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the LED lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + Affects IPC and electrical of vehicle where dimming is not happening and flashes which could lead to IPC failure and high costs additionally. Thank you for reviewing this complaint.

    NHTSA complaint 11712862
15. Filed Nov 22, 2025Failure Sep 4, 2020new waverly, TXElectrical system, Vehicle speed controlCrash

    I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car

    NHTSA complaint 11700967
16. Filed Nov 16, 2025Failure Nov 9, 2025Rosamond, CAElectrical system

    While driving; the vehicles dashboard, navigation system, entire vehicles light glitches as well as speed diminishes but doesn't completely shuts off only for seconds at a time causing the vehicle to continue accelerating while also pulling back like a chocking sensation as dashboard speed goes from 0mph to a lower speed vehicle was previously traviling at.

    NHTSA complaint 11699644
17. Filed Nov 15, 2025Failure Nov 6, 2025Springville, CASeats, Unknown or other1 injured

    I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.

    NHTSA complaint 11699572
18. Filed Nov 12, 2025Failure Nov 12, 2025Washington, DCElectrical system, Fuel/propulsion system

    Unknown

    NHTSA complaint 11698980
19. Filed Oct 9, 2025Failure Jul 9, 2025Washington, DCPower train

    The contact owns a 2017 Dodge Durango. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle jerked and hesitated to respond, and the engine made an abnormal revving sound. No warning lights were illuminated. The contact stated that upon taking the vehicle to an independent mechanic for brake servicing, the contact was informed of NHTSA Campaign Number: 17V541000 (Power Train); however, the VIN was not included on the recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11692429
20. Filed Oct 5, 2025Failure Oct 4, 2025Buckeye, AZSeats

    While driving, the Active Headrest Restraint deployed on the passenger side WITHOUT accident. It appears the plastic piece that holds the pin broke. Luckily there wasn't a passenger present but this could've done serious head injury. This also puts the driver at risk for the driver side could deploy randomly. There were no messages or warnings or any symptoms indicating to the failure.

    NHTSA complaint 11691461