2018 Dodge Durango

232 complaints on file, page 1 of 12.

1. Filed Sep 19, 2026Failure May 15, 2026Saint James, MOEngine

   Defect causes premature wear and deterioration of camshafts and lifters, causing engine failure.

   NHTSA complaint 11765565
2. Filed Sep 10, 2026Failure Sep 10, 2026Ashland, VASun/moon roof assembly

   I was driving down a 45 mph roadway and my sunroof glass exploded. Nothing hit it and there were no bumps in the road when it exploded

   NHTSA complaint 11763512
3. Filed Sep 8, 2026Failure Nov 26, 2025Charlotte, MIElectrical system, Exterior lighting

   I purchased a 2018 Dodge Durango. Shortly after purchasing the vehicle, moisture was present inside the rear liftgate/racetrack lamp assembly and portions of the rear lighting did not operate. The selling dealership inspected and repaired the vehicle. Its repair invoice states that the left rear tail/running/parking lamp was inoperative because of an open wire between the body control module and the left rear lamp, but I have a picture I uploaded that only one of the passenger side light actually worked so I don' know about the broke wire, but I know the lights didn't work when I purchased the vehicle as our home camera showed after I brought it home. But they did try to fix them. The dealership routed a new wire, taped and waterproofed it, and returned the vehicle after stating that the system worked. I was also told or understood that the racetrack lamp assembly had been replaced, but the repair records I received do not identify a replacement lamp or part number. Approximately one week after the repair, moisture reappeared. The liftgate lamp assembly now contains substantial visible standing water that moves when the liftgate is raised or lowered. Sections along the bottom appear to be dimming or failing, Because raising the liftgate causes the standing water to move toward the upper lamps and electrical connections, I now avoid using it A suggestion drilling a drainage hole in the lamp assembly. I have not drilled, sealed, drained or otherwise modified the assembly. I am concerned that the standing water may contact or corrode the lamp sockets, connectors, wiring, license-plate lamps, backup lamps or rear camera and cause the rear lighting to fail without warning. This could make the vehicle difficult for other drivers to see, especially at night. Cannot drive it at night for safety reasons No crash, fire or injury has occurred. The vehicle and defective component are available for inspection. Photographs, video and dealership repair records are available

   NHTSA complaint 11762926
4. Filed Aug 4, 2026Failure Jun 15, 2026Dunkirk, MDEngine, Fuel/propulsion system

   Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.

   NHTSA complaint 11754642
5. Filed Jul 10, 2026Failure Jan 1, 2026100,000 milesOntario, CAExterior lighting

   The contact owns a 2018 Dodge Durango. The contact stated that a section of the rear light was inoperable. The passenger’s side light was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the tail light needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall or warranty coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.

   NHTSA complaint 11749577
6. Filed Jun 19, 2026Failure Jun 17, 2026Killeen, TXHead restraint

   The passenger side active headrest restraint deployed at 3mph in a parking lot. There had been a safety recall for apparently my vin is not covered per dodge. [XXX] If this would have happened on the drivers side at highway speeds, it could have been deadly. The vehicle is at nyle Maxwell in Killeen and the passengers side is being replaced via extended warranty but my issue is getting the divers side replaced BEFORE it hits me in the back of the head. I spoke with dodge customer service and I was advised to submit a complaint. I think the model year range and trims should be expanded as this is still clearly an issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11745257
7. Filed Jun 11, 2026Failure Jun 10, 2026Naugatuck, CTSeats

   June 11, 2026 Re: Unexpected Passenger-Side Active Head Restraint Deployment – 2018 Dodge Durango R/T To Whom It May Concern: I am reporting an incident involving my 2018 Dodge Durango R/T equipped with leather seats. Vehicle Information: Year/Make/Model: 2018 Dodge Durango R/T Seating: Leather Interior Affected Component: Passenger-Side Active Head Restraint (AHR) Mileage at Time of Incident: 126,207 miles Date of Incident: [XXX] Description of Incident: While traveling on the roadway on [XXX], the passenger-side Active Head Restraint (AHR) suddenly deployed without warning. There was no accident, collision, sudden stop, or any other event that would reasonably trigger the system. The vehicle was being operated normally at the time of the incident. My [XXX] son was seated in the front passenger seat when the headrest unexpectedly deployed and forcefully struck him in the back of the head. The deployment occurred without any impact to the vehicle and caused immediate concern for his safety and well-being. Following the deployment, the headrest remained in the deployed position and appears to require repair or replacement. Given that the system activated without a collision and made forceful contact with an occupant, I believe this represents a significant safety concern. I am aware that similar incidents have been reported by owners of Dodge Durangos and other Stellantis vehicles equipped with Active Head Restraint systems. NHTSA has previously investigated complaints involving headrests deploying without a crash and causing injuries to vehicle occupants. My incident appears consistent with those reported failures. I respectfully request that this incident be documented and investigated as a potential safety-related defect. Please advise whether there are any recalls, technical service bulletins, customer satisfaction programs, warranty extensions INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11743620
8. Filed May 13, 2026Failure May 13, 2026Fort Myers, FLAir bags, Seats

   Headrest on driver seat ejected at a stop and threw my wife’s head forward.

   NHTSA complaint 11737703
9. Filed May 4, 2026Failure May 2, 2026Sierra Vista, AZSeats, Head restraint1 injured

   While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request. The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach. I have not taken the vehicle to the dealership yet, planning to try and go this week. The headrest has not been inspected by anyone besides me yet. No error messages or lights before or since the event.

   NHTSA complaint 11735703
10. Filed Apr 10, 2026Failure Apr 1, 2026Sussex, NJElectrical system, Exterior lighting

    Water in racetrack tailgate taillights

    NHTSA complaint 11730341
11. Filed Mar 30, 2026Failure Jun 6, 2025102,000 milesHollywood, FLStarter assembly, Electronic stability control (esc)

    The contact owns a 2018 Dodge Durango. The contact stated that while driving approximately 20 MPH on the highway, the vehicle stalled. The electronic stability control(ESC) warning light was illuminated. The vehicle was restarted. However, on other occasions, when the vehicle stalled, the contact was unable to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to a second dealer, where it was diagnosed with starter failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.

    NHTSA complaint 11728001
12. Filed Mar 24, 2026Failure Mar 24, 2026194,000 milesHempstead, NYSpeedometer/odometer

    Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale purchased on December 27, 2025. At the time of purchase, the mileage was 82,000. While attempting to purchase an extended warranty, the contact was denied the warranty extension due to the odometer fraud. The contact was presented with a report, which indicated that in October of 2025, the mileage was documented at 186,000. After viewing the Carfax Report, the contact discovered that the mileage was 194,000. The contact informed the dealer of the odometer fraud.

    NHTSA complaint 11726621
13. Filed Mar 4, 2026Failure Feb 22, 202666,700 milesJunction City, WIEngine, Engine and engine cooling

    The contact owns a 2018 Dodge Durango. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, a week later, while the vehicle was idling, it was vibrating abnormally. The vehicle was taken to the same mechanic who diagnosed the vehicle and determined that the cam lobes were worn and needed to be replaced. The mechanic confirmed the findings with the dealer, and it was confirmed that it was a known issue due to the heat treatment to harden the steel not being properly performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,700.

    NHTSA complaint 11721995
14. Filed Jan 27, 2026Failure Jan 27, 2026Carpentersville, ILAutomatic emergency braking, Assist, Service brakes

    FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under the recall. I was informed that the recall repair would be performed free of charge and an appointment was scheduled for December 29, 2025. At the scheduled visit, the vehicle was returned to me in less than 30 minutes without any recall repair being performed. Instead, I was told that paid diagnostics were required and that the estimated repair cost could range from $3,000 to $5,000. I was also informed that the recall repair could not be completed because the HCU/ABS module was not in stock. The dealer later stated that the module would be ordered, but the delivery timeline was repeatedly postponed. On January 27, 2026, the vehicle was returned to me with the same HCU/ABS-related malfunctions. The dealer stated that Recall 24V-838 / FCA 94B had been closed and refused to replace the HCU/ABS module under the recall. Although FCA systems reflect the recall as “completed,” the safety defect has not been remedied. The vehicle continues to display ABS/ESC warnings, and diagnostic trouble codes related to the braking and electronic stability control systems remain present, confirming that the defect described in the recall persists. Pursuant to 49 U.S.C. § 30118(b) and 49 CFR § 573.6(c)(10), when a safety defect persists or reoccurs after recall repairs, the manufacturer is required to implement additional corrective measures, including repeat repair or replacement of the affected component or system. Closing a recall while the defect remains unresolved does not satisfy federal requirements. I respectfully request regulatory review and appropriate action to ensure that thi

    NHTSA complaint 11713709
15. Filed Jan 13, 2026Failure Jan 2, 2026Gainesville, VAEngine

    Over time, the valvetrain in my engine became gradually louder. Because there were no check engine lights or fault codes, I initially assumed this was a normal characteristic of the engine. That changed on January 2, 2026, when I began to hear a pronounced knocking/loud tapping noise accompanied by a cylinder 8 misfire. At that point, I stopped driving the vehicle and had it towed to a repair shop. Based on the symptoms, we initially believed the issue would be limited to a camshaft and lifter replacement. However, after draining the oil and cutting open the oil filter, a significant amount of metal debris was discovered. Further inspection revealed that one camshaft lobe had been worn down nearly smooth and the corresponding lifter had failed. When the camshaft was removed for full evaluation, all other lobes showed normal, even wear. Only the lobe associated with the failed lifter exhibited catastrophic damage beyond repair. As a result of the metal contamination throughout the engine, a full engine replacement was required rather than a repair of individual components. The basis of my complaint is that this failure appears to be a well-documented and common issue with the 6.4L HEMI engine equipped with MDS. I have since reviewed numerous reports and forum discussions describing nearly identical failures—often beginning with increased valvetrain noise, followed by a single-cylinder misfire and extensive internal damage. This was not the result of neglect or abuse, but rather a known failure mode that ultimately led to the complete loss of the engine.

    NHTSA complaint 11710625
16. Filed Jan 9, 2026Failure Jan 9, 2026Omaha, NEElectrical system, Service brakes

    Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall has been active but without a solution since 2022 and reopened in 2024.

    NHTSA complaint 11709881
17. Filed Nov 29, 2025Failure Nov 29, 2025Willow Grove, PAUnknown or other

    I currently own a 2018 Dodge Durango SXT, the rear tail lights leak due to a failing gasket causing thousands of dollars of repairs, as well as electrical issues. This defect, that Dodge is aware of and refuses to recall, causes major safety issues such as the whole assembly to burn out causing visibility issues and other drivers not being able to see you from behind.

    NHTSA complaint 11702047
18. Filed Nov 26, 2025Failure Dec 31, 1969Plato Center, ILService brakes

    Anti lock brakes do not work. First icy conditions it locked up easily. 94B recall was supposed to be "first quarter of 2025"

    NHTSA complaint 11701740
19. Filed Nov 24, 2025Failure Nov 24, 2025Fontana, CAElectrical system

    (Initially) March of 2023 I had an issue with this vehicle 2018 Dodge Durango RT 2wd 5.7L serious electrical problems gauge cluster All lights and warnings indicators showing on Gauge Cluster..failure to start. I had the vehicle Towed to Dodge dealership in Fontana California and it was diagnosed as a power control module failure it fell short of a factory warranty and no recall .. after diagnostic I had the vehicle repaired at my expense .. they repaired the faulty module and vehicle worked Normally until this day 2 years later November 24th 2025.. I went to go start my vehicle this afternoon and I have the same exact problem as I had before all warning lights lit up on the gauge cluster and no start accompanied with no emergency flashers and no turn signals and no exterior lights.. this would be the second time the power control module has failed this is a frustrating issue as it is expensive for this repair this vehicle absolutely has a serious problem for this being the second time in 2 years the power control module has failed this needs to be addressed and further investigated please and thank you

    NHTSA complaint 11701129
20. Filed Nov 11, 2025Failure Oct 6, 2025Orange Park, FLAir bags

    My front passenger headrest deployed while I was driving with no impact.

    NHTSA complaint 11698692