2020 Dodge Durango

55 complaints on file, page 1 of 3.

1. Filed Sep 16, 2026Failure Feb 17, 2026Fairmont, WVExterior lighting

   Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye on it to make sure the condensation dried up and keep monitoring for any issues with brake lights. So far, it has not affected my brake lights, rear view camera or back up lights. For the most part, it is just dimmed in that passenger lower side of the racetrack light itself and still flickers some. I do worry about the integrity of the wiring now and if any issues will arise. Especially the integrity of my brake lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11764835
2. Filed Aug 2, 2026Failure Aug 1, 2026Old Bethpage, NYElectrical system, Exterior lighting

   My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.

   NHTSA complaint 11754292
3. Filed May 11, 2026Failure Mar 26, 2026Richmond, TXElectrical system, Unknown or otherFire

   My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately $33,000 due to the extent of the electrical and interior damage.

   NHTSA complaint 11737084
4. Filed May 8, 2026Failure Apr 28, 2026Merced, CAExterior lighting

   Tail light not working, was replaced, replacement also malfunctioning.

   NHTSA complaint 11736626
5. Filed Apr 30, 2026Failure Apr 28, 2026Homestead, FLSeats1 injured

   While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely ridiculous and unsafe.

   NHTSA complaint 11734978
6. Filed Apr 25, 2026Failure May 15, 2024Plover, WIExterior lighting

   Back lights. Bottom of right is out and bottom left is starting to go out. Water collects inside the lights.

   NHTSA complaint 11733806
7. Filed Mar 6, 2026Failure Mar 4, 202677,528 milesParagould, ARAir bags

   The contact owns a 2020 Dodge Durango. The contact stated that upon leaving a parking lot, the air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer, where an appointment was scheduled for a diagnostic test to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V280000 (Air Bags); however, the VIN was not under recall. The manufacturer was notified of the failure, and a case number was provided. The vehicle was not repaired. The failure mileage was 77,528.

   NHTSA complaint 11722425
8. Filed Feb 28, 2026Failure Dec 31, 1969Muskego, WIElectrical system, Engine

   1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.

   NHTSA complaint 11721175
9. Filed Feb 11, 2026Failure Aug 1, 2025Stewartstown, PAExterior lighting

   The rear tail lights and the rear “race track” running light have allowed water to enter causing premature failure of a large portion of the light(s). These are not user serviceable parts and should be completely sealed from the elements. Eventually, the entire ‘marker light’ portion of the the taillights and race track with be completely non-functioning causing the vehicle to have no rear illumination except brake lights when the vehicle headlights are on. It started out as one small section but has rapidly progressed.

   NHTSA complaint 11717357
10. Filed Jan 18, 2026Failure Jan 16, 2026Wall, SDExterior lighting

    Water had accumulated in the racetrack led light in the center of the trunk. Causing light to short circuit and lose taillight, license plate light, and back up lights as well.

    NHTSA complaint 11711740
11. Filed Dec 11, 2025Failure Nov 6, 2025Wyckoff, NJEngine

    Under heavy load or high RPM the engine starts shaking badly and the engine loses power and is very unresponsive to throttle. After 30 seconds of light use the problem goes away but comes back immediately upon heavy load or high rpms. There is a technical service bulletin about this, TSB: 09-011-25. The computer indicates a severe misfire on cylinder #1. I first took the Durango to my mechanic since it is out of warranty. The replaced the coil on cylinder #1 and all spark plugs, but the problem continued since the issue is a manufacturer's defect inside the engine. When this occurred the engine light came on the dashboard but nothing prior to the shaking, only after the shaking started.

    NHTSA complaint 11704575
12. Filed Nov 18, 2025Failure Oct 17, 2025130,000 milesChesapeake, VASeat heater/coolerFire1 injured

    The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front driver's seat cushion. During the incident, the contact indicated that the seat heat was in the on position and no flames or burning odor were present inside the vehicle. The vehicle was later driven to the local dealer, who indicated an electrical fire had occurred inside the front driver's seat and the entire seat needed to be replaced. The cause of the electrical fire was not determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed that an engineer would inspect the vehicle, but no inspection occurred, and no assistance was offered. The failure mileage was 130,000.

    NHTSA complaint 11700016
13. Filed Nov 17, 2025Failure Oct 15, 2025Canton, GAFuel/propulsion system

    Vehicle has begun (and is getting worse) to crank with no start on first attempt. I know there was a recall on earlier model for the fuel pump relay.

    NHTSA complaint 11699830
14. Filed Nov 5, 2025Failure Oct 28, 2025Fort Hood, TXEngine

    When accelerating, the vehicle tends to lose all power and starts to decelerate and check engine lights comes on, also states the start stop function is disable. Really tough trying to drive on highways because of this happening quite often.

    NHTSA complaint 11697581
15. Filed Sep 29, 2025Failure Sep 28, 2025San Juan, PRUnknown or other

    Puerto Rico State Government vehicle (Policia de Puerto Rico). Front panel lights show a Warning/safety panel light related to Air Bags. Same as Dodge Charger that have an urgent safety recall by Dodge.

    NHTSA complaint 11690330
16. Filed Sep 9, 2025Failure Aug 15, 2025Lombard, ILEngine

    When accelerating to pass another car in front of us on a 2 lane highway we experienced a loss of power and all instrumentation flashed on/off/on, then it posted a check engine light and stated that auto start stop wasn't working. Power came back and we finished the pass but it could have resulted in a head on collision.

    NHTSA complaint 11686076
17. Filed Sep 4, 2025Failure Oct 1, 2023Westville, NJElectrical system, Exterior lighting

    The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

    NHTSA complaint 11685160
18. Filed Sep 4, 2025Failure Sep 4, 2025Avondale, AZService brakes, Steering

    Manufacture defect, steering column rubbing against brake line causing brake line to rupture causing damages with possible danger of fire or possible collision

    NHTSA complaint 11685097
19. Filed Jul 7, 2025Failure Jul 7, 2025Pembroke Pines, FLUnknown or other

    After vehicle battery replacement, infotainment system not working properly, to include the backup camera not engaging in reverse.

    NHTSA complaint 11671571
20. Filed Jun 18, 2025Failure Jan 1, 2024Hollywood, FLElectrical system

    The TIPM (totally intergrated power module) is faulty. The dealer has confirmed this. I have a crank no start on my vehicle. When being inspected the dealer also showed me a melted fuse in the tipm which Is very concerning. This issue occurs daily multiple times a day. There were no check engine lights to help diagnose this issue.

    NHTSA complaint 11667672