2019 Dodge Durango

143 complaints on file, page 1 of 8.

1. Filed Sep 29, 2026Failure Sep 22, 2026Temecula, CAHead restraint

   The driverside headrest has spontaneously deployed, it is due to an internal failure where a plastic retention bracket cracks. It is a known issue for earlier model years, but 2019 has been left out of the warranty extension (2018 is the end of the current coverage period). This is the same headrest design/part that is covered for repair in earlier years, and is an $1,100 replacement. We would like this repair to be considered for the warranty coverage as it is the same issue being acknowleged and addressed for earlier model years.

   NHTSA complaint 11767734
2. Filed Sep 12, 2026Failure Aug 26, 2026Newark, NJElectrical system, Fuel/propulsion system, Power trainCrash

   The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle losing power on the road and leaving occupants stranded. This is not a normal issue. This must be a manufacturer's issue. Producing and selling a vehicle that has known electrical and fueling problems. Also, Dodge, the manufacture clames the ZF 850RE-based 8-speed automatic has fluid for the life of the vehicle. Dodge claims that the transmission fluid in this transmission does not need to be changed and/or serviced. More information about this ZF 850RE-based 8-speed automatic transmission claim by Dodge would be helpful.

   NHTSA complaint 11763822
3. Filed Jul 24, 2026Failure Jul 21, 2026145,000 milesLaveen, AZElectrical system, Service brakes, Hydraulic

   The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn. The contact exited the residence and became aware that the windshield wipers and interior and exterior lights were flashing. The contact stated that the key fob was used to lock and unlock the vehicle, but the horn and wiper blades continued to activate. The contact opened the hood and disabled the horn fuse, which turned off the horn. The contact’s wife was able to start the vehicle after 30 minutes. The exterior lights turned off, but the interior lights remained illuminated. The vehicle was left to run, and after several minutes, the wiper blades stopped. The contact disconnected the battery for all the functions to stop. The battery was reconnected, and the vehicle failed to start. The contact stated that after three attempts, the vehicle failed to start; however, the interior lights failed to turn off. The battery was disconnected and reconnected, and the vehicle started without further issues. The contact stated that several messages were displayed, including the engine and electronic stability control warnings. The engine warning light turned off, but the electronic stability control warning light remained illuminated. The contact had not driven the vehicle since the failure occurred. The dealer was contacted by phone about the issue; however, the failure was not diagnosed. The manufacturer was not made aware of the failure. The contact researched the failure online and found NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic), as the failure mentioned the electronic stability control (ESC). The vehicle was not included in the recall. The failure mileage was approximately 145,000.

   NHTSA complaint 11752707
4. Filed Jul 17, 2026Failure Sep 6, 2025Central Square, NYSeat belts

   The driver and passenger front seat seat belts do not retract. They hang loose when on and if the windows are open will even loosen up more when wind catches them. This is an extreme safety concern if an accident were to happen the seat belt would not hold us in place.

   NHTSA complaint 11751047
5. Filed Jun 15, 2026Failure May 26, 2026miami, FLCushion

   Headrest Explosion in my driveway parked. Its confirmed by my dealer and its in their possession while I have a rental. No accident had occurred and dealer inspected and no accident had been detected. No indication that this would have happened previously. Im in fear of my safety and have 2 special needs children that rides in my vehicle regularly. The dealership is wanting for me the client to pay $1500 and refuse to comply with "good faith". My agent stated they would try to do on "goodfaith" but days later stated I have to pay regardless of the company malfunction. This could've happened while driving with me or my children. Im just glad that it happened while parked. It was stated to me if this doesnt get done or rather replaced this can be a safety issue. Please if you may share my formal complaint with Dodge or whomever. I have filed a formal complaint as well with Dodge and it has been escalated to case management with a case #.

   NHTSA complaint 11744213
6. Filed May 24, 2026Failure Apr 30, 2026Randallstown, MDExterior lighting

   The rear taligate track light for brakes is not working. Some of the lights are out when braking

   NHTSA complaint 11739840
7. Filed May 21, 2026Failure May 17, 2026Williamsburg, OHElectrical system, Power train, Unknown or other

   my vehicle has had a recall since November 2024 For the HCU/ABS module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4.5 mph), disable the ABS and Electronic Stability Control (ESC), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 i had to pay for towing twice and have it in service because the ABS Stop and Start module went out and i had to repalce the battery out of pocket and then not even 7 months to the date i went out and tried to get in my durango and it wouldnt start so i replace the battery and the ABS light came back on and the vehcle shut down and i couldnt get it started back.

   NHTSA complaint 11739296
8. Filed May 8, 2026Failure Apr 29, 202695,000 milesSan Diego, CAService brakes, Hydraulic

   The contact stated that the vehicle was taken to the dealer for a recall repair for NHTSA Campaign Number 24V838000 (Service Brakes, Hydraulic); according to the contact, the vehicle was partially repaired but was being charged for the hydraulic control unit which the contact believes is part of the recall repair; however the dealer stated it was separate from the recall but needed to be replaced due to a failure. The contact stated that according to the dealer the malfunctioning piece for the ABS and ESC were replaced. The contact believes that the parts were only cleaned out and not replaced. The manufacturer was notified of the issue. The approximate failure mileage was 95,000.

   NHTSA complaint 11736614
9. Filed May 8, 2026Failure Oct 29, 2025Grosse pointe farms, MIElectrical system, Power train, Suspension

   My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning would clear itself. I have video documentation related to this interaction. After the repairs, additional problems began appearing including: * Service AWD warning * Traction control warning indicators * Ongoing drivetrain concerns * Diagnosis involving transfer case/internal damage and burnt fluid The vehicle was later reported to have transfer case clutch failure and internal drivetrain-related issues despite the original repair scope not documenting drivetrain damage. My concern is that the post-repair warnings and drivetrain symptoms may indicate improper inspection, repair, reassembly, fluid servicing, calibration, or unresolved damage related to the repair process. The vehicle has been inspected by the repair facility and diagnostic information was later provided identifying drivetrain/transfer case issues.

   NHTSA complaint 11736465
10. Filed Apr 17, 2026Failure Apr 4, 2026Mineral, WAEngine, Unknown or other

    At 37008 miles my coolant started to leak and it overheated, when taking to a mechanic they replaced the coolant and tubes and advised that it was rubbing on the hose, so they replaced the hoses and put in new coolant fluid and said it was all addressed, not even a week later, it started to overheat again even though it has all new hoses and they wrapped the hoses so it doesn't wear and cause the leak again and it still happened.

    NHTSA complaint 11731937
11. Filed Apr 13, 2026Failure Oct 16, 2023Bardstown, KYEngine

    At 30,000 had one blown head gasket and a few thousand miles later another blown head gasket. Regular maintenance and oil changes have been done and maintenance. Then last year my cam Shalf had to be replaced and now again a head gasket again. Several cylinders are missing firing. When I took in and they replaced the cam Shalf, I took it saw it said cylinder 5 was missing firing , now it’s showing cylinder 3 with all my lights on my dash on again and the car has 110,000 miles on it.

    NHTSA complaint 11730939
12. Filed Mar 18, 2026Failure Mar 13, 2026Fort Stockton, TXService brakes, Unknown or other

    I had a safety recall for the ABS brake module which was taken in. I was told twice one time the part they did not know when it would arrive. I kept calling. It was very hard to get a hold of the dealership Chrysler Dodge ram country and Fort Stockton, Texas. Called again last Friday conveniently. The part had been incorrectly ordered and that day it was available. They were going to have a tech repair it that day. I told them to give me a call because I would be working out of town. They did not call but they took my vehicle to my employer and left it there and left the keys with the coworker. Call them back on Monday because now I had the auto start light on and still the traction light on. Explain to them that if it could have been part of the ABS module they had supposedly replaced. They tried to convince me that it did not. So needless to say I had to replace a vacuum pump which is in the process but as the gentleman that was going to repair that took a look at the ABS module which was old. No signs of anything being new or even any of the components being removed. No signs of it being touched. I googled the part number on the abs module which came up as a recall item. So the original part was still in my vehicle which was the original part that had a recall. The item was never replaced as they had told me which could have led to a major hazard or possibly even death of myself, family, or even another vehicle causing an accident. They took it upon themselves to put myself in danger and anybody else on the roads along with anybody. I might have been carrying in my vehicle by lying that they had replaced that part. I have pictures of the part with the part number that matched the recall part number

    NHTSA complaint 11725423
13. Filed Mar 3, 2026Failure Feb 24, 2026Wichita, KSEngine, Service brakes

    Brakes pump when used; vehicle stalls when shifting into higher gears.

    NHTSA complaint 11721731
14. Filed Feb 19, 2026Failure Feb 15, 2026Edison, NJElectrical system, Engine

    First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could NOT HELP me and would not do an escalation because I didn't bring it to a Dodge Dealer but "who knew" I would have all these problems, thought it could be something simple and $2200 later. They were so rude, unhelpful and just horrible service. Keep repeating they would not help me or even have a conversation? The sad part is I really love this vehicle. There needs to be an investigation to see if other customers are having these problems because then it's a manufacturing issue. I know they are a huge company and I just a person to them. But I need to know if this is an ongoing problem??? This is not the normal failure on a vehicle, again maybe this was a factory engine problem while being built.

    NHTSA complaint 11719190
15. Filed Jan 6, 2026Failure Jan 2, 2026Windsor, COEngine, Power train

    Took vehicle in for cooling issues, leaking coolant. Garage did courtesy inspection and determined oil cooler failure had caused catastrophic damage to the engine, requiring replacement. Mechanic informed me this particular shop deals with this issue 3-5 times every week, with about one per month requiring full engine replacement. The engine is the 3.6L V6 Pentastar, which is standard in Dodge, Chrysler, Jeep and Plymouth vehicles and this is a defect known to the manufacturer. My mechanic informed me that both Dodge and the current manufacturer of the engine had tried and failed to correct the problem, because it is an actual design flaw. Caused in part, by the oil cooler being constructed of plastic and mounted at the top of the engine, it is subject to heat and warping which causes the failure. . Mechanic said this is typical around 100k miles. My Durango has 108k, 6k out of the warranty I bought for $4,500 at the dealership, just shy of 3 years ago. This is a known defect. Why is there no recall or remedy for a consumer now facing a $17,000 engine replacement on a $30,000 used vehicle? Dodge knows this is a problem, what is a consumer’s recourse for trusting they make quality vehicles when this presents a major safety issues to anyone with the 3.6L? My dealership never notified me of this issue, nor did the manufacturer. At least a heads up to change to an aftermarket metal oil cooler, to avoid catastrophic loss? This is wrong.

    NHTSA complaint 11709001
16. Filed Dec 17, 2025Failure Dec 10, 2025New Holland, PAEngine

    Oil cooler failure .I am concerned because my mechanic says this is a common problem with this type of motor. Why isn't it recall.

    NHTSA complaint 11705560
17. Filed Nov 14, 2025Failure Nov 14, 2025Stuart, FLService brakes, Hydraulic

    The contact owns a 2019 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not yet available. In addition, the contact stated that the parts had not been available for a year. The contact had not experienced a failure.

    NHTSA complaint 11699383
18. Filed Nov 13, 2025Failure Nov 12, 2025New Kensington, PAExterior lighting

    The rear race track light and license plate lights failed to work due to a faulty gasket or seal on the light. Faulty in the manufacturing process and now to repair this issue is $1500 or more. The vehicle can not be inspected and used do to the lights not working.

    NHTSA complaint 11699249
19. Filed Nov 6, 2025Failure Nov 3, 2025Eugene, ORExterior lighting, Power train

    Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the blown head gasket was my fault, however after asking the mechanic said there was no code for over heating or any of that, just the misfire.

    NHTSA complaint 11698027
20. Filed Oct 14, 2025Failure Nov 1, 2024Galena, ILExterior lighting, Service brakes, Suspension

    We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.

    NHTSA complaint 11693472