2015 Dodge Journey

553 complaints on file, page 1 of 28.

1. Filed Aug 28, 2026Failure Aug 22, 2026Moore, OKEngine

   Car overheared i was checking on regular basis to maybe sure it haf coolant.warning lights didnt come on.temperature gage was normal. Oil hot came o. 2 times with temperature gage just fine .sone who the upper inlet on top radiator hose broke off into the hose . No sign no warning car just kept driving fine . Also a clicking soumd occauisonally from dash sounds like coming from drivers side behind dashboard

   NHTSA complaint 11760506
2. Filed Aug 19, 2026Failure Aug 18, 2026Whispering Pines, NCElectrical system, Unknown or otherCrash

   see attached documetn

   NHTSA complaint 11757940
3. Filed Aug 15, 2026Failure Jul 8, 2026Arlington, WAElectrical system

   While driving, the electric window and doorlock module started smoking. It was a heavy white smoke. There were no warning lamps or messages. I smelled the smoke and burning of plastic immediately before I even saw the smoke. I pulled over to a safe spot, turned off my vehicle, grabbed my purse and keys and waited for help/assistance. The buttons of module are melted, my window is stuck, and the component is severely melted below the surface of armrest/window doorlock module.

   NHTSA complaint 11757194
4. Filed Aug 14, 2026Failure Jun 1, 2026Sicklerville, NJRearview system braking, Electrical system

   The review camera stopped working in the early Summer 2026. Sporadically, the image would display and then cut out to a blank/black screen. The warning beeps also we're not working all the time. No warning messages displayed. Eventually it almost entirely stopped working! A rear view image that is blank or black reduces the driver's view of what's behind the vehicle, increasing the risk of a crash. After receiving notice from family who own a 2019 of a safety recall for this exact issue, we took our vehicle to be inspected at the local Dodge dealership in August. The dealership inspected the vehicle confirming the internal failure of the review camera. Although our 2015 was not part of the safety recall, we felt it was necessary to have the part replaced immediately. I had to pay for the repair since I did not have a recall letter from Dodge for my specific VIN. I called and confirmed with Dodge that our vehicle the 2015 was not part of the series 59 recall. Dodge informed me that there's another recall series 60 in process, but could not verify if my vehicle was part of that recall. They said I could contact the national highway safety agency to report the issue.

   NHTSA complaint 11757056
5. Filed Aug 7, 2026Failure Dec 31, 1969Bremerton, WAService brakes, Unknown or other

   ABS module was recalled and replaced. The replaced piece is now not working and needs replaced. Every place says part is on backorder. Its a safety issue to continue driving my car

   NHTSA complaint 11755419
6. Filed Jun 17, 2026Failure Jun 7, 2026Glendale, AZSeats1 injured

   [XXX]: Driving down a city street, had not braked or slowed down when I heard a loud bang behind me and something hit me in the back of the head. My son was in the car with me and said the headrest had exploded. I had nausea and a headache for a couple of days, which indicates a slight concussion. Saw my doctor the next day and he said to let him know if it got worse, which it didn't. Took the car to my dealership where I purchased the car, Bill Luke Dodge, Phoenix, AZ and they said the headrests were added to my cars warranty, but since my warranty had expired a little over a year ago it wasn't able to be replaced free of charge. I also need to get the passenger headrest replaced before it injures a passenger. It's almost $800 to replace each headrest. I had multiple items fixed under my warranty just before it expired and feel the headrests should have been replaced also. I would have requested they be replaced if I had been notified there was a problem with them. I was driving down a mountain with sharp curves approximately 2 hours before this occurred. If I had still been in the mountains there's no doubt I would have had an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11744875
7. Filed May 29, 2026Failure May 25, 202683,000 milesChillicothe, MOPower train

   The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, an abnormal whining sound was heard coming from under the vehicle, and the Tachometer would abnormally rise while depressing the accelerator pedal. An unknown warning light illuminated. In addition, a local independent tow mechanic arrived on scene, and while attempting to shift the vehicle in Reverse, the vehicle moved forward. The vehicle was towed to a local dealer, where it remains, and was diagnosed as needing a transmission replacement. The vehicle was not repaired due to the costs. Upon further investigation, the contact related the failure to NHTSA Campaign: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 83,000.

   NHTSA complaint 11740860
8. Filed May 26, 2026Failure Mar 2, 2026Jennings, LAElectrical system, Engine, Power train

   CAN-BUS PCM system

   NHTSA complaint 11740253
9. Filed Mar 10, 2026Failure Mar 10, 2026Sidney, OHService brakes

   Im getting the same code (c2200) that has been recalled on other cars with my same year make and model of vehicle but yet my vehicle is not recalled and I have to pay out of pocket after spending thousands to keep this pos going already im done putting money into this peice of junk if this is how you treat your customers they should all be recalled because they all have the same issue not just the ones you pick and choose this is ridiculous if I didnt still owe so much on it I would have already traded it in for something not dodge related im done getting dodges after this they are all junk

   NHTSA complaint 11723387
10. Filed Feb 25, 2026Failure Feb 19, 2026160,000 milesKinston, NCElectrical systemFire

    The contact owned a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the interior of the vehicle was filled with smoke. No warning lights were illuminated before the failure. The vehicle was driven to the rear of a local gas station. The contact noticed the fire coming from the rear passenger side area of the vehicle. The contact and staff at the station began to extinguish the fire with fire extinguishers. The fire department arrived and extinguished the fire. A Fire report was filed. In addition, the fire inspector informed the contact that the fire was an electrical fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

    NHTSA complaint 11720452
11. Filed Feb 24, 2026Failure Feb 23, 2026Augusta, MEEngine, Fuel/propulsion system, Service brakes

    My car is junk. I have actually put tens of thousands of dollars into this car to keep it on the road. I would get rid of it but I owe more than it’s worth. This is insane. I cannot believe that none of the recalls come up on my vin because I’ve had to pay for so many repairs that are on recall lists for this car. Help me

    NHTSA complaint 11720303
12. Filed Jan 17, 2026Failure Jan 12, 2026Erie, PASteering

    Power steering return line ruptured in cold weather causing loss of steering.

    NHTSA complaint 11711599
13. Filed Jan 10, 2026Failure Nov 20, 2025Tigard, ORAir bagsCrash3 injured

    1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.

    NHTSA complaint 11710139
14. Filed Dec 16, 2025Failure Sep 22, 2025Clinton Township, MIAir bags, Seat belts

    The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.

    NHTSA complaint 11705291
15. Filed Dec 15, 2025Failure Nov 25, 2025Soddy-Daisy, TNAdaptive cruise control, Service brakes, Unknown or other

    My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.

    NHTSA complaint 11705059
16. Filed Nov 16, 2025Failure Oct 15, 2025Payette, IDPower train

    I was driving down the freeway and my transmission started slipping and eventually lost power, had to pull over on a 80mph freeway with my 4 kids in the car after turning on my hazard lights and wait for my husband to come get us (1 hour, due to how remote We are) he was able to limp the car home, but we couldn't even get it off of the freeway because it did not have the power to get off on an off ramp... I can't even begin to explain how scary that was to have my kids in a car on the side of the freeway while semis shook the car passing us at 70+ mph.. this is a known issue but my car does not fall under the recall and it absolutely should! The transmission oil and filter has been flushed as well as tested to make sure the solenoids are in good working order.

    NHTSA complaint 11699624
17. Filed Sep 19, 2025Failure Sep 18, 2025Marietta, OKSeats

    Driver side headrest deployment while parked without collision

    NHTSA complaint 11688412
18. Filed Sep 18, 2025Failure Aug 28, 202554,000 milesBrownington, VTPower train

    The contact's fiancée owns a 2015 Journey Dodge. The contact stated that while his fiancée was driving approximately 30 MPH, the vehicle was jerking. The driver pulled to the side of the road, called, and notified the contact of the failure. The contact advised the driver to continue driving slowly. The driver was able to slowly drive to the residence. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed and replaced, and a filter was replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

    NHTSA complaint 11688139
19. Filed Sep 17, 2025Failure Sep 3, 2025Jacksonville, FLSeats

    My daughter sat inside the passenger seat while the car was parked, and the passenger headrest deployed onto the back of her head.

    NHTSA complaint 11687800
20. Filed Sep 1, 2025Failure May 10, 2025Laredo, TXEngine

    Valve rocker arms and lifters faulty due to inadequate manufacturing, and engine oil cooler/oil filter housing leaking engine oil due to poor quality materials used during manufacturing.

    NHTSA complaint 11684349