2016 Dodge Journey

388 complaints on file, page 1 of 20.

1. Filed Sep 29, 2026Failure Sep 28, 2026128,761 milesWoodruff, SCPower train

   The contact's wife owns a 2016 Dodge Journey. The vehicle lost power while depressing the accelerator pedal in the middle of an intersection and narrowly avoided being struck by an 18-wheeler. The check engine warning light and several other unknown warning lights were illuminated. The contact and his wife manually pushed the vehicle out of the intersection. Once out of the intersection, the contact attempted to drive the vehicle; however, the vehicle failed to engage while shifted in drive(D) or reverse(R). Due to the failure, the contact had a friend tow the vehicle back to the residence. The contact’s wife informed him that a week prior to the failure, the vehicle surged forward upon depression of the accelerator pedal after coming to a complete stop. The contact stated that there was an abnormal, burning odor coming from the vehicle after the failure. The contact and his wife suffered mental anguish due to the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the recall. The failure mileage was 128,761.

   NHTSA complaint 11767746
2. Filed Sep 25, 2026Failure Sep 21, 2026Wylie, TXElectrical system, Service brakes, Vehicle speed control

   The ABS light came on and the Brake light came on plus the traction light is on. The car will not activate cruise control or the traction control either. We have no idea when it will completely stop working and causing an accident as a result. The problem has been identified as the ABS Brake Module by Integrity Automotive in Wylie Texas. Both Autozone and Orielly's have printed off the same codes. The lights in the dash have been on for 3 days.

   NHTSA complaint 11767034
3. Filed Sep 1, 2026Failure Aug 30, 2026145,490 milesFredericksburg, VAHead restraint

   The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was parked, the driver’s side headrest exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,490.

   NHTSA complaint 11761204
4. Filed Jul 29, 2026Failure Jun 1, 2025Christiansburg, VACamera

   An authorized Dodge dealer replaced the original rearview backup camera under warranty in 2021 with Mopar replacement part 56054158AG. The replacement camera later became inoperative, displaying a black or distorted image and eventually no usable rearview image when the vehicle is shifted into reverse. I later received an official FCA US owner notification for Mopar replacement camera part 56054158AG under Safety Recall 60C (NHTSA Recall 25E-052). The owner notification states that the remedy is available. Attached are the dealer's 2021 warranty repair invoice documenting installation of part 56054158AG, the FCA recall notices, and the dealer's July 2026 service record documenting that there were no active recalls associated with the vehicle. When I presented the vehicle, the owner notification, and the repair documentation to the authorized dealer, I was told there is no active recall associated with the vehicle, and the dealer documented that there were no active recalls for the vehicle at that time. As a result, the dealer did not perform the recall repair. I am concerned that owners of vehicles with recalled replacement cameras may have no clear path to obtaining the recall remedy when the replacement part is documented but no active recall is associated with the vehicle. The backup camera remains inoperative, reducing rearward visibility while backing and increasing the risk of a crash.

   NHTSA complaint 11753604
5. Filed Jul 23, 2026Failure Jun 26, 2025Indianapolis, INVisibility/wiper

   The rearview camera of my Dodge Journey, without warning, displayed an inverted screen in place of the rearview image. "A rearview image that is blank/black/blue or inverted reduces the driver's view of what is behind the vehicle, increasing the risk of a crash." I have received two safety recall letters from FCA describing this exact issue, but the recall does not show when searching via my vehicle's VIN. I took the vehicle to a local CJDR dealership, and the rearview camera needed to be replaced.

   NHTSA complaint 11752518
6. Filed Jul 2, 2026Failure Jun 18, 2026116,000 milesPhiladelphia, PAEngine, Service brakes, Hydraulic

   The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 25-30 MPH, the engine made an abnormally loud sound. The check engine and ABS warning lights were illuminated. The contact stated that the failure had progressively worsened. The vehicle was taken to an independent mechanic, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the driver's side of the cabin, underneath the steering wheel, was significantly hot while driving. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 116,000.

   NHTSA complaint 11748020
7. Filed Jun 11, 2026Failure May 22, 2026Fishers, INUnknown or other

   The vehicle has experienced multiple sudden and complete losses of power without warning, creating a serious safety hazard. On May 22, 2026, while driving toward a parking lot exit, the engine abruptly shut off and all electrical systems powered down. After approximately five minutes, the vehicle restarted and I was able to leave. The failed component is UNKNOWN, and the vehicle is available for inspection. This condition puts me and others at risk because the vehicle can lose all power unexpectedly while in motion, increasing the risk of a crash due to loss of propulsion and reduced control. The issue has occurred three times and taken to the dealership 3 times: May 22, 2026 – complete shutdown while driving May 27, 2026 – shutdown while reversing; vehicle would not restart and required towing June 10, 2026 – shutdown again immediately when leaving dealership There were no warning lights, messages, or prior symptoms before any failure. The vehicle has been inspected multiple times by a dealership. Each time, they reported no diagnostic trouble codes and no identified cause. The failures have not been reproduced under dealership testing conditions, despite repeated real-world occurrences, including immediately after release from service. No inspections by the manufacturer, police, or insurance representatives have occurred. Cause remains UNKNOWN. Due to the repeated, unpredictable loss of power and inability to diagnose or repair the issue, I believe the vehicle is unsafe to operate.

   NHTSA complaint 11743411
8. Filed Jun 10, 2026Failure Dec 31, 1969Jacksonville, FLSeats

   Headrest deployed and won't go bac in. The vehicle was just sitting in the driveway, when we ot in we noticed the headrest out.

   NHTSA complaint 11743309
9. Filed May 29, 2026Failure May 4, 2026Deltona, FLElectrical system, Power train, Service brakes

   The 2012-2015 Dodge Journey was previously subject to an NHTSA recall for an electronic stability control module defect producing similar ABS warning and brake-related symptoms. The 2016 model year was not included in that recall. Other 2016 Dodge Journey owners have reported the same symptoms to consumer complaint databases and noted the gap in recall coverage. The 2018 Dodge Journey was separately recalled for a brake caliper defect affecting braking performance. The defects I experienced on this 2016 vehicle appear consistent with a documented pattern across multiple Dodge Journey model years that may warrant extending recall coverage.

   NHTSA complaint 11740795
10. Filed May 21, 2026Failure May 20, 2026Oak Harbor, WAService brakes

    My abs, brake and traction light came on. I ran a code reader which indicated my abs module has failed. I called my local dodge garage and they said this is a known common issue with my year make and model, and while there is a recall for dodge trucks for this, there isn't for the journey. The part is also on backorder. I have looked on many forums and many dodge journey owners also have this issue. I use this car to get my children around and to school each day. When the weather turns, my car will no longer be safe. I am urging for this abs module to be on recall so it can get fixed, as even the dodge garage i called today confirmed the part isn't readily available due to how many dodge journeys have this issue.

    NHTSA complaint 11739289
11. Filed May 19, 2026Failure May 1, 2025Mesquite, TXElectrical system

    The air conditioner turns on by itself. When I turn it off it immediately turns itself back on. I have turned it off at least ten times repeatedly back to back and it continued to turn back on by itself. It can happen randomly sometimes, but has now become more of a problem.

    NHTSA complaint 11738916
12. Filed Apr 22, 2026Failure Mar 3, 2026Sioux Falls, SDCamera, Electrical system, Service brakes, Abs warning light

    The traction control light, the service AWD light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the dealership to have the U49 recall completed but they said they don't have to inspect the wiring that is included into the functioning of the CAN bus system. All of these issues started within a week of each other and nothing fixes them.

    NHTSA complaint 11732945
13. Filed Apr 8, 2026Failure Apr 4, 2026Boulder City, NVPower train

    The car started making a whining noise as I was exiting the highway. Within 2 minutes, the check engine light came on. Shortly after that as I was turning right on the street to enter the parking lot, the car lost power and would not move forward. THe car just lost power in the middle of the street as I was driving. I had someone look at the car and they said the transmission pump or transmission needs to be replaced. I read there was a recall: Recall Number: S44 (NHTSA Campaign 16V-461) Affected Vehicles: The recall affects approximately 26,299 vehicles, specifically 2016 Dodge Journey models manufactured between August 17, 2015, and January 29, 2016. 2. Issue: The transmission pump may seize, resulting in a loss of hydraulic pressure. This can lead to a complete loss of motive power, increasing the risk of a crash without warning. This is exactly what happened to me but my vin doesn't come up when I enter it on the website. I think my vehicle should have been included under the recall and transmission pump replaced.

    NHTSA complaint 11729840
14. Filed Feb 24, 2026Failure Feb 23, 2026147,000 milesAppleton, WISteering

    The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected. The vehicle was towed to a local dealer to be diagnosed, and the failure was associated with NHTSA ID Number: 16V273000 (STEERING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 147,000.

    NHTSA complaint 11720186
15. Filed Feb 12, 2026Failure Jan 17, 2026Albany, NYRearview system brakingCrash

    The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down. It is sometimes gray. It works properly about 10% of the time. I believe it was a significant contributor to my backing into and damaging another vehicle in a parking lot. I understand that there is a recall notification (NHTSA 25V552; Chrysler 59C) for the Dodge Journey beginning with model year 2019. This vehicle is a 2016. I am not overly concerned about the specific accident noted above but do consider this a serious risk that should be reported.

    NHTSA complaint 11717520
16. Filed Feb 10, 2026Failure Feb 9, 2026Lubbock, TXAir bagsCrash

    Air bags did not deploy during an mvc

    NHTSA complaint 11717106
17. Filed Jan 27, 2026Failure Jan 27, 2026220,000 milesAthens, TNEngine and engine cooling, Power train

    The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheating. The message "Temperature High" was displayed. Additionally, the contact stated that the power windows were intermittently inoperable. While attempting to drive from a complete stop, the transmission failed to shift gears as intended. The contact stated that upon depressing the accelerator pedal while driving, the engine revved, but the vehicle failed to respond as intended. Additionally, there was a discrepancy between the instrument cluster speedometer reading and the digital speedometer reading. The vehicle was taken to Wilcox & Sons Automotive, where it was diagnosed, and determined that the water pump, the radiator, the cooling system, and the transmission needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Numbers: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 220,000.

    NHTSA complaint 11713647
18. Filed Jan 21, 2026Failure Jan 13, 2026Dry ridge, KYPower train

    I had to have my engine replaced Dan Cummins didn’t put the bolts back into my transfer case which caused me to need a new transfer case and sylnoids , now I am being told I need a new transmission.

    NHTSA complaint 11712331
19. Filed Jan 7, 2026Failure Nov 23, 2025Phoenix, AZPower train

    Started off with check engine light reaching the end of November 2025 then about a week later started to experience whining noises when accelerating, jerking and fluid started leaking. My safety and of others was put at risk because as the jerking happened out of nowhere when driving other vehicles could of hit me from behind. I looked up to see if there was any recalls and some did show up but when i reached out to the dealer they did not respond back. Then a independent service center looked into it and on their end they also saw the recall without me mentioning it and they reached out to the dealer and they were told there was no recall.

    NHTSA complaint 11709479
20. Filed Dec 30, 2025Failure Dec 1, 2025Pacific, MOPower train

    i have been having problems with my 2016 dodge journey crossroads loss of propulsion while accelerating and a p0841 with a whine noise. Car was made 6 /2016 door vin says it was made.

    NHTSA complaint 11707919