2019 Dodge Journey

101 complaints on file, page 1 of 6.

1. Filed Sep 29, 2026Failure Sep 16, 202678,598 milesPhoenix, AZPower train

   The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The failure mileage was 78,598.

   NHTSA complaint 11767845
2. Filed Aug 16, 2026Failure Aug 4, 2026Kansas City, MOElectrical system

   My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something

   NHTSA complaint 11757289
3. Filed Aug 14, 2026Failure Aug 14, 2026Cosby, TNUnknown or other

   I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.

   NHTSA complaint 11756970
4. Filed Aug 14, 2026Failure Jan 1, 2022South Bend, INUnknown or other

   Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I received the recall notice a year ago.

   NHTSA complaint 11756909
5. Filed Aug 3, 2026Failure Aug 3, 2026St. Petersburg, FLUnknown or other

   I recently received a safety recall in the mail from Fiat Chrysler Automobiles stating that the rearview camera in my vehicle, a 2019 Dodge Journey Crossroad, needed to be replaced, as they were found to be defective and in violation of the Federal Motor Vehicle Safety Standard. I scheduled an appointment at my local Dodge dealer, Dayton Andrews Dodge, on Friday 07/31 for 0745 on 08/03 for this replacement. After dropping off my vehicle at the appointed date and time and being brought back to my house by their "shuttle," a consumer grade minivan which I shared with four other passengers, I received a call at approximately 12:30 pm, where I was told they had "evaluated" my vehicle to determine whether or not I needed to have my backup camera replaced, determined that it needed replacement, and that they would need to order the backup camera and related parts which would arrive in a few days, at which time I could bring my car in again to actually have it installed. This made no sense, since this was a MANDATORY safety recall, and not replacing the backup camera was never an option for them, yet they booked my appointment knowing they did not have the part in stock. I was never once told that this appointment would be anything but getting the backup camera replaced, and if its efficacy was in question, they could have easily asked me on the phone if it was working properly (it has not functioned properly for years), or looked at the blank screen while the vehicle was in reverse upon my arrival at the dealership, then sent me on my way. Instead, I was duped into wasting an entire day of my life for my vehicle to receive an "evaluation," which I was never once informed of nor gave consent to, but through which they had determined that my vehicle required a fluids flushing and spark plug replacement for approximately $1100. This is obviously fraud being perpetrated to get people to purchase unnecessary, overpriced repairs.

   NHTSA complaint 11754514
6. Filed Aug 3, 2026Failure Jul 15, 202455,000 milesSaint Petersburg, FLBack over prevention

   The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

   NHTSA complaint 11754474
7. Filed Aug 3, 2026Failure Aug 1, 2026Conroe, TX, TXElectrical system

   REARVIEW MIRROR CAMERA NOT WORKING

   NHTSA complaint 11754471
8. Filed Aug 1, 2026Failure Oct 1, 2025Oklahoma City, OKElectrical system

   The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse. This issue seems the same as recall 25E052 (https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25E052-7447.pdf), but my vehicle is not being shown as included in this recall.

   NHTSA complaint 11754187
9. Filed Jul 30, 2026Failure Jul 21, 2026Lehighton, PAUnknown or other

   This car is a 2019. The transmission was replaced when it was just one year old. The transmission is now needing to be replaced again. The transmission issue has also caused the drive shaft to need replacing as well. The flag shaft in the engine had to be replaced twice in one year costing over $1,000 each time. I believe these vehicles should have more active recalls. In doing research this is an issue that many owners of this car face. I have had this vehicle for only 3 years and I am now faced with not being able to afford the repairs needed (over 6k). They are selling this car and it is a lemon.

   NHTSA complaint 11753666
10. Filed Jun 25, 2026Failure Nov 1, 202588,000 milesAuburn Hills, MIBack over prevention

    The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

    NHTSA complaint 11746403
11. Filed May 30, 2026Failure Apr 1, 2026San Angelo, TXElectrical system, Exterior lighting, Visibility/wiper

    Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.

    NHTSA complaint 11741059
12. Filed May 30, 2026Failure Feb 23, 2026Owensboro, KYCamera

    The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.

    NHTSA complaint 11741019
13. Filed May 27, 2026Failure Jan 30, 2026Tyler, TXUnknown or other

    Rear backup camera is consistently distorted, inverted, or has a black or blue screen.

    NHTSA complaint 11740324
14. Filed May 7, 2026Failure May 1, 2024Belton, MOAir bags, Seat belts

    Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed because of their manufacturing error. That’s wild!

    NHTSA complaint 11736336
15. Filed May 5, 2026Failure May 5, 2020Cedar Hill, MOCamera

    The backup camera has been an issue since I bought this vehicle back around 2020. It first would go in and out to black and now it's fully upside down at all times. I thought a recall had been issued but my vehicle doesn't qualify for some reason which is very frustrating. It's very unsafe, especially when I have a [XXX] old trying to "permit" drive in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11735787
16. Filed May 4, 2026Failure Feb 1, 2025Herndon, VACamera

    My 2019 Dodge Journey was built in March of 2019. My backup assist camera is having the same issues as the recall for Dodge Journeys that were built in May thru September or 2019. Why is my car not included in the recall when it is suffering the exact same issue as the vehicles included in the recall. Clearly I have the same equipment as the other cars.

    NHTSA complaint 11735475
17. Filed Mar 19, 2026Failure Mar 19, 2026Cleveland, OHBack over prevention

    The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

    NHTSA complaint 11725625
18. Filed Mar 10, 2026Failure Mar 9, 2026Graham, WAUnknown or other

    The back window shattered/exploded on its own without warning while parked.

    NHTSA complaint 11723442
19. Filed Feb 26, 2026Failure Feb 15, 2026121,900 milesPhoenix, AZBack over prevention

    The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(R), the back over prevention camera displayed the image of the rear of the vehicle up-side-down, and with lines of going through the image. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 121,900.

    NHTSA complaint 11720685
20. Filed Feb 24, 2026Failure Feb 24, 202680,329 milesLexington, KYBack over prevention

    The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.

    NHTSA complaint 11720147