2018 Dodge Journey

234 complaints on file, page 1 of 12.

1. Filed Sep 18, 2026Failure Sep 18, 2026Penn Hills, PAExterior lighting

   Technician notes exterior headlight assembly is defective and not reflecting bright.

   NHTSA complaint 11765367
2. Filed Sep 16, 2026Failure Feb 10, 2024Council Bluffs, IAAir bags

   Air Bag in the steering wheel. we took it back to the dealership for them to fix or do something about it and they refused to. No warning at all.

   NHTSA complaint 11764844
3. Filed Sep 1, 2026Failure Aug 19, 2026Jonesboro, GAElectrical system, EngineFire

   Sitting at red light and with out warning car turns off I place it in park and try to start car again as soon as I push the ignition to crank the car a huge explosion from under the hood blew the hood backwards striking the a-piler to the driver's door trapping me inside the car as flames were observed coming through the dashboard had to forcefully kick driver side window out of frame to dive out of the car because the door being jammed shut

   NHTSA complaint 11761448
4. Filed Aug 25, 2026Failure Aug 25, 2026Owingsville, KYAir bags, Exterior lighting

   First Complain is that I was driving my 2018 Dodge Journey SE 2.4L across the interstate in [XXX]. My friend was sitting in the Passenger's seat when all of a sudden a loud popping noise happened and the airbag in the headrest popped out and almost hit my friend in the head. The second issue is that the headlight assemblies that was replaced under a recall in 2022-2023 due to a reflective issue. Well the the recall assemblies are now collecting moisture bad and are blowing my headlight bulbs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11759321
5. Filed Aug 19, 2026Failure Aug 1, 202580,000 milesOcoee, FLBack over prevention

   The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an unknown recall was not associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received an unknown recall notification with a similar failure description; however, the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

   NHTSA complaint 11757898
6. Filed Aug 16, 2026Failure Aug 15, 2026Weatherly, PAUnknown or other

   The factory-installed ParkView rear backup camera on my 2018 Dodge Journey is suffering from an intermittent, severe component failure. The video display randomly flips completely upside down while reversing. Frequently, the system fails entirely, leaving a completely blank or black screen on the center infotainment console.

   NHTSA complaint 11757288
7. Filed Aug 12, 2026Failure Aug 1, 2025Boise, IDService brakes, Visibility/wiper, Wheels

   The brake calipers and brake rotators in the front are a safety concern. In other recalls the rear calipers and rotors have been flagged for recall. The front also has the same issue. Unrelated the visibility of the front windshield is extremely obstructed by the plastic body that surrounds the windshield. It is over 6 in wide and very unsafe when trying to exit Ally's or before turning at traffic lights.

   NHTSA complaint 11756534
8. Filed Aug 12, 2026Failure Jul 12, 202668,000 milesCibolo, TXBack over prevention

   The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera image was inverted. The contact later received notification of NHTSA Campaign Number: 25E052000 (Back Over Prevention), and the vehicle was taken to a dealer for the recall repair; however, the dealer informed the contact that the VIN was not included in the recall and referred the contact to the manufacturer. The manufacturer was notified of the failure and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken back to the dealer, who declined to perform the recall repair because the VIN was not included in the recall. However, the contact stated that the recall indicated that the recall was part-specific rather than VIN-specific. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, but no assistance was provided. The failure mileage was approximately 68,000.

   NHTSA complaint 11756433
9. Filed Aug 7, 2026Failure Jun 5, 2026Houston, TXUnknown or other

   The backup camera went off for several days. There was an error message on the rearview mirror. The camera picture eventually came back on, but the camera is now pointing at my bumper. I cannot see behind my car anymore and I can no longer use it to see while backing up.

   NHTSA complaint 11755529
10. Filed Aug 5, 2026Failure Jan 1, 2026Ivey, GACamera

    Loss of Visibility in Backup Camera When in reverses the camera will come on then go fuzzy then go out and displays a camera in orange with an orange line going though it

    NHTSA complaint 11754897
11. Filed Jul 27, 2026Failure Mar 4, 2023Palm Bay, FLCamera

    Back up camera stopped working 3 years ago.

    NHTSA complaint 11753182
12. Filed Jul 22, 2026Failure Jun 1, 2026110,000 milesAkron, OHService brakes, Hydraulic

    The contact owns a 2018 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle stalled and failed to stop immediately. The traction control, ABS, and brake warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, who determined that the calipers, rotors, and brake pads needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

    NHTSA complaint 11752059
13. Filed Jul 15, 2026Failure Jun 25, 2026Mt Pleasant, TXCamera

    The rearview backup camera intermittently fails to display an image when the vehicle is shifted into reverse. The camera occasionally works, but most of the time the screen is blank or the image does not appear. I understand that similar 2018 Dodge Journey vehicles were recalled for this exact defect, but my VIN was excluded even though it exhibits the same symptoms. This creates a significant safety hazard because the vehicle does not consistently comply with Federal Motor Vehicle Safety Standard No. 111.

    NHTSA complaint 11750685
14. Filed Jul 15, 2026Failure Jan 7, 2026Ivey, GACamera

    Back up camera works sometimes and sometimes it doesn’t. The screen is either black with a orange camera with a orange line going through it or it works and the picture of blinking then goes black

    NHTSA complaint 11750522
15. Filed Jul 13, 2026Failure May 31, 2026Irving, TXUnknown or other

    There is a leak somewhere on my driver’s side of my 2018 Dodge Journey. The water is coming up from the floor. The wetness caused my foot to slip off the pedal initially. A mechanic has determined that there is a leak, but can’t determine how to fix it. I’ve seen other people complain about the same issue, without any definitive fixes.

    NHTSA complaint 11750130
16. Filed Jul 8, 2026Failure Mar 4, 2026Los Lunas, NMVisibility/wiper

    My backup camera doesn’t work sometimes and it says that my camera is upside down but it’s not.

    NHTSA complaint 11749044
17. Filed Jun 24, 2026Failure Jun 23, 2026Nottingham, PAElectrical system

    Was driving when power saver mode came on then died on the road. Charged the battery and it died 1 minute later checked the voltage and it appears the pump voltage regulator stopped working

    NHTSA complaint 11746171
18. Filed May 23, 2026Failure May 16, 2026Jonesboro, ARElectrical system

    The wires that control my windows no longer work because the wires are in my door jam and after years of opening and closing the door on the wires they are worn out

    NHTSA complaint 11739675
19. Filed May 1, 2026Failure May 1, 202684,000 milesHampton Beach, NYBack over prevention

    The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 18V398000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 84,000.

    NHTSA complaint 11735092
20. Filed Apr 6, 2026Failure Oct 15, 2025140,000 milesSacramento, CABack over prevention, Visibility

    The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 18V396000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 140,000.

    NHTSA complaint 11729403